We are looking for a detail-oriented Accounts Payable Clerk to join our team in Columbus, Ohio. In this role, you will play a key part in ensuring accurate financial records and supporting operational efficiency. If you thrive in a fast-paced environment and enjoy tackling diverse tasks, this opportunity is ideal for you.<br><br>Responsibilities:<br>• Perform comprehensive account reconciliations to ensure accuracy and resolve discrepancies.<br>• Supervise contract staff and provide guidance to maintain workflow standards.<br>• Coordinate audit processes by preparing necessary documentation and collaborating with auditors.<br>• Handle financial transactions, including debits and credits, with precision and attention to detail.<br>• Conduct recovery audits to identify errors and implement corrective measures.<br>• Manage special projects aimed at improving financial processes and reporting.<br>• Prepare and file 1099 forms in compliance with regulatory guidelines.<br>• Drive process improvement initiatives to enhance efficiency and accuracy.<br>• Analyze and report metrics to provide insights into system performance and financial outcomes.<br>• Develop and present KPI reports to support strategic decision-making.
<p>We are looking for a dedicated Data Entry Clerk to join our team in Dayton, Ohio. This is a long-term contract position, ideal for someone who thrives in a fast-paced environment and excels in managing large volumes of data with precision. The role involves assisting with program applications and ensuring clients receive timely support through high-quality data entry and customer service.</p><p><br></p><p>Responsibilities:</p><p>• Accurately input and manage data from applications into the system.</p><p>• Verify applicants' eligibility for assistance programs based on provided information.</p><p>• Schedule meetings or follow-ups as required to complete applications.</p><p>• Request missing documentation and ensure all necessary information is collected.</p><p>• Process applications efficiently to help individuals access support services.</p><p>• Manage a high volume of applications while maintaining attention to detail.</p><p>• Communicate effectively with clients to resolve concerns and provide guidance.</p><p>• Maintain confidentiality and professionalism when handling sensitive information.</p><p>• Prioritize tasks to meet deadlines and address urgent needs.</p><p>• Collaborate with team members to streamline processes and improve efficiency.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p>
<p>We are looking for a dedicated Customer Service Specialist to join our client's team in Columbus, Ohio. This long-term contract role is ideal for someone passionate about delivering exceptional service while fostering positive customer relationships. The position offers the opportunity to contribute to a dynamic environment, meeting performance goals and resolving customer concerns effectively.</p><p><br></p><p>Responsibilities:</p><p>• Build and maintain strong relationships with over 100 customers daily by providing excellent service.</p><p>• Collaborate with team members to achieve and exceed targets, including call handling time, availability, customer satisfaction, sales, and quality goals.</p><p>• Address and resolve customer complaints and disputes promptly and effectively.</p><p>• Stay informed on company products, services, technologies, and procedures to assist customers efficiently.</p><p>• Adapt to varying shift schedules, including day, afternoon, evening, and weekend shifts, based on business needs.</p><p>• Utilize computer systems, reference materials, and multiple screens to resolve complex customer inquiries.</p><p>• Demonstrate clear and precise communication skills, ensuring proper grammar and pronunciation.</p><p>• Maintain a composed and attentive demeanor while handling customer interactions using headsets and sitting for extended periods.</p><p>• Leverage Microsoft Office applications and internet resources to support customer service activities.</p>
We are looking for a dedicated and detail-oriented Sales Support team member to join our team in Columbus, Ohio. This is a Contract-to-Permanent position, offering an opportunity to contribute to customer satisfaction and operational excellence. The role involves collaborating with internal teams and engaging with clients to meet their product needs efficiently.<br><br>Responsibilities:<br>• Provide exceptional customer service by addressing inquiries and resolving concerns promptly.<br>• Support inbound sales activities and assist customers with their product selections.<br>• Process and manage order entries with a high level of accuracy and attention to detail.<br>• Collaborate closely with internal teams to ensure seamless communication and workflow.<br>• Maintain a strong focus on customer needs to deliver tailored solutions.<br>• Act as a point of contact for post-sales support, ensuring customers receive the necessary assistance.<br>• Uphold superior standards of service and professionalism in all interactions.<br>• Identify opportunities to enhance customer satisfaction and improve processes.
<p>We are looking for a detail-oriented Customer Service Representative to join our team in Vandalia, Ohio. This is a Contract-to-permanent position that offers an excellent opportunity to showcase your organizational, communication, and data entry skills. In this role, you will play a vital part in ensuring smooth operations by handling customer inquiries, processing enrollments, and maintaining accurate records.</p><p><br></p><p>Responsibilities:</p><p>• Perform accurate data entry tasks within member portals and systems, ensuring all information is submitted correctly.</p><p>• Communicate effectively with vendors and representatives to address inquiries and resolve issues.</p><p>• Process enrollment applications and ensure eligibility information is updated promptly.</p><p>• Generate and review reports to monitor data accuracy and operational efficiency.</p><p>• Scan and index documents for proper recordkeeping and accessibility.</p><p>• Distribute mail and manage correspondence as part of daily operations.</p><p>• Handle inbound calls to assist customers with questions and provide resolutions.</p><p>• Schedule appointments and maintain calendars to support organizational needs.</p><p>• Utilize Microsoft Excel and Word to create and update documentation as required.</p><p><br></p><p><strong>For immediate consideration, call 937.224.8326.</strong></p>
