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1 result for Desktop Support Analyst in Columbus, OH
- Columbus, OH
- onsite
- Permanent
- 50000 - 55000 USD / Yearly
- <p>We are looking for a skilled Desktop Support Tech to join our team in Columbus, Ohio. In this role, you will be responsible for ensuring the smooth operation of end-user systems and network hardware. You will play a vital part in maintaining, troubleshooting, and optimizing hardware and software solutions while providing excellent customer service to stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, test, and maintain hardware, peripherals, and network devices to ensure optimal performance.</p><p>• Develop and manage computer images for end-user accounts to facilitate efficient system setups.</p><p>• Identify hardware requirements and coordinate acquisition and delivery processes.</p><p>• Troubleshoot and resolve complex hardware and software issues both on-site and remotely.</p><p>• Collaborate with vendors and third-party support teams to address technical challenges.</p><p>• Conduct regular visits to multiple locations to maintain and support systems effectively.</p><p>• Provide training to users individually and in group settings on computer functionality and software usage.</p><p>• Document hardware installations, repairs, and removals to maintain accurate records.</p><p>• Assist in creating long-term strategies and plans for corporate technology needs.</p><p>• Serve as backup for the Systems Administrator when required.</p>
- 2026-03-11T00:00:00Z