Desktop Support Analyst (Long-Term Contract) Location: Lexington, Ohio We’re seeking a knowledgeable and customer-focused Desktop Support Analyst to join our team in Lexington, OH. This long-term contract position offers the opportunity to support a large-scale, Microsoft-based IT environment within a dynamic manufacturing setting. The ideal candidate will be experienced in both onsite and remote support and enjoy working in a fast-paced, team-oriented atmosphere. Key Responsibilities: Troubleshoot and resolve issues involving workstations, hardware, software, and peripheral equipment. Provide Tier 1–3 support for Microsoft technologies, including Windows OS, Active Directory, and Microsoft Office 365. Set up, configure, and maintain desktop and peripheral devices, including system imaging and scanner management. Deliver detail oriented, responsive support to a diverse user base, ensuring a high level of customer satisfaction. Document technical procedures, troubleshooting steps, and system configurations to support efficient operations. Assist with onsite deskside support and contribute to technical projects as needed. Support a large user base (approx. 4,600 employees) across multiple sites. Assist with the administration of backup solutions and configuration management systems. Provide basic support for Apple devices and user guidance when necessary.
We are looking for a dedicated Help Desk Analyst to join our team in West Jefferson, Ohio. This long-term contract position offers an excellent opportunity to provide technical support and assist with IT-related tasks. If you have a knack for solving technical issues and a strong understanding of IT systems, we encourage you to apply.<br><br>Responsibilities:<br>• Provide comprehensive support for desktop computers, laptops, and mobile devices.<br>• Diagnose and resolve hardware, software, and network-related problems.<br>• Manage basic system administration tasks, including user accounts, permissions, and updates.<br>• Monitor, configure, and maintain network systems to ensure operational efficiency.<br>• Create and update documentation for technical procedures and solutions.<br>• Offer assistance on IT-related projects and initiatives as required.<br>• Respond to service desk tickets promptly and ensure timely resolutions.<br>• Deliver technical guidance to users both on-site and remotely.
We are looking for a skilled Help Desk Analyst III to join our team in Columbus, Ohio. In this role, you will play a crucial part in ensuring that new employees have the technical tools and support they need to succeed from day one. This position combines technical expertise with exceptional customer service to provide a seamless onboarding experience and ongoing assistance.<br><br>Responsibilities:<br>• Coordinate the setup of hardware, software, and access permissions for new hires to ensure a smooth onboarding process.<br>• Offer guidance and training resources to new employees, addressing technical challenges and troubleshooting issues as needed.<br>• Maintain an organized inventory of system requirements specific to each role and track any onboarding-related concerns.<br>• Collaborate with internal teams to enhance onboarding workflows and improve overall user experience.<br>• Respond to service desk tickets promptly, providing effective solutions to technical issues.<br>• Utilize Active Directory and Microsoft Windows 10 to manage user accounts and system access.<br>• Perform basic troubleshooting for hardware and software problems to maintain system functionality.<br>• Monitor and address gaps in onboarding processes, identifying opportunities for improvement.<br>• Ensure compliance with organizational standards and procedures while delivering technical support.<br>• Communicate effectively with team members to resolve technical issues and provide updates.
<p><strong>Business Systems Consultant III</strong></p><p><strong>Location</strong>: Remote </p><p><strong>Schedule</strong>: Monday – Friday, 8:00 AM – 5:00 PM EST </p><p><strong>Duration</strong>: 12 months (Contract)</p><p><br></p><p><strong>Job Overview:</strong></p><p>We are seeking a highly skilled Business Systems Consultant III to support enterprise-level HR systems initiatives. This role will focus on ServiceNow HRSD (Human Resource Service Delivery) and requires a strong background in systems consulting, project leadership, and technical support within HR domains.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as a Business Systems Consultant within the Corporate HR Service Center.</li><li>Provide technical support for HR-related software and systems.</li><li>Troubleshoot and resolve application issues; implement enhancements as needed.</li><li>Lead and support large-scale projects, including user testing and implementation.</li><li>Collaborate with project managers, developers, QA analysts, and business stakeholders.</li><li>Gather and document business requirements; support system design and implementation.</li><li>Maintain project documentation and track issues throughout the lifecycle.</li><li>Add new services to the employee center portal and support ongoing enhancements.</li></ul>
<p>We are looking for a skilled Systems Analyst to join our healthcare client in Columbus, Ohio. This role focuses on bridging clinical operations with technology to ensure seamless functionality and compliance of electronic medical records and other healthcare systems. The ideal candidate will excel in troubleshooting, system optimization, and training staff to enhance operational efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Lead the implementation, maintenance, and optimization of electronic medical records and other clinical applications.</p><p>• Assess existing workflows and recommend system enhancements to improve efficiency and ensure regulatory compliance.</p><p>• Investigate and resolve complex technical issues, collaborating with internal teams and external vendors as needed.</p><p>• Manage projects related to new system deployments, upgrades, and software enhancements.</p><p>• Provide comprehensive training and ongoing support to clinical staff across multiple care settings.</p><p>• Ensure accurate system documentation, perform table maintenance, and maintain robust data security protocols.</p><p>• Stay informed on emerging healthcare technology trends and relevant regulatory requirements.</p><p>• Facilitate communication between clinical and technical teams to align system functionalities with operational needs.</p>
<p>Our client is looking for a data warehouse leader in our Data Technology organization. In this role you will lead a team of 12-16 dedicated to pushing the limits of continuous improvement and innovation using data warehousing as a lever. You will be responsible for leading within the Enterprise Data Warehouse for the bank including innovating on the platform to enable next-generation capabilities. You will participate in the definition of the strategic roadmap for data technology and be responsible for executing data warehousing initiatives. You will partner with other Data Technology organizations and CDAO leads to architect and enable an effective data ecosystem as well as key leaders in business and technology to understand and support their needs.</p><p><br></p><p><br></p><p>KKey Responsibilities</p><ul><li>Lead a team of 12-16 resources, providing strategic direction, coaching, and technical oversight.</li><li>Drive agile execution, ensuring consistent velocity, transparency, and stakeholder engagement.</li><li>Execute the EDW technology strategy, ensuring alignment with enterprise goals and segment priorities.</li><li>Participate in demand management and planning, assessing impact, feasibility and estimating work effort.</li><li>Understand and translate the technical design from the Data Architect team into implemented physical data models that meet data governance, enterprise architecture and business requirements for data warehousing. Manage data within the data warehouse to ensure efficiency of platform.</li><li>Work with operational data and data acquisition teams to manage incoming sources and the down-stream systems to understand and support their needs for reporting and analytics.</li><li>Support incident resolution and continuous improvement to drive efficiency across multiple operational run metrics.</li><li>Perform other duties as assigned.</li></ul>
We are looking for an experienced SQL Developer to join our team in Dublin, Ohio. This role involves designing, developing, and optimizing SQL databases and related solutions to support key business operations. The ideal candidate will bring strong technical expertise, a collaborative mindset, and a commitment to delivering high-quality data solutions.<br><br>Responsibilities:<br>• Design, develop, and maintain SQL Server databases, stored procedures, views, and functions to meet business requirements.<br>• Build and manage ETL processes using SQL packages to ensure seamless data integration.<br>• Create and maintain detailed reports to support business intelligence and decision-making processes.<br>• Optimize database performance through query tuning, indexing, and resource management.<br>• Collaborate with business analysts, data architects, and developers to gather requirements and deliver tailored solutions.<br>• Ensure data integrity and security while adhering to company compliance standards.<br>• Troubleshoot and resolve database-related issues promptly to minimize disruptions.<br>• Conduct code reviews and actively participate in initiatives to improve development practices.
