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3 results for Customer Service Representative in Columbus, OH
- Grove City, OH
- onsite
- Temporary to Hire
- 16.625 - 21 USD / Hourly
- We are looking for a Customer Service Representative to join a growing team in Grove City, Ohio in a Contract to Permanent position. This opportunity is ideal for someone who takes pride in creating a positive customer experience, enjoys solving problems, and can stay organized in a high-volume setting. You will serve as a key point of contact for customers, helping to resolve order, shipment, and account-related questions while working closely with internal teams. This role offers training, long-term growth potential, and exposure to a collaborative operation that supports a fast-moving fulfillment environment.<br><br>Responsibilities:<br>• Respond to customer inquiries related to orders, shipment scheduling, and fulfillment support through phone, email, or ticketing channels.<br>• Research tracking issues, delivery exceptions, and service concerns to provide timely and accurate updates to customers.<br>• Assist with claims involving damaged goods or transit-related problems and help move each case toward resolution.<br>• Address billing and account questions, partnering with internal departments when additional review or action is needed.<br>• Record all customer interactions, case details, and next steps clearly within the company’s support platform.<br>• Work closely with fulfillment and operations teams to resolve customer issues efficiently and maintain service quality.<br>• Take ownership of open cases from initial contact through final follow-up, ensuring customers receive complete and attentive support.<br>• Manage multiple priorities in a fast-paced environment while maintaining a high standard of care and responsiveness.
- 2026-10-01T00:00:00Z
- Columbus, OH
- remote
- Temporary / Contract
- 19 - 22 USD / Hourly
- We are looking for a Customer Service Representative to support customers with prompt, accurate, and detail-focused service in Columbus, Ohio. This Long-term Contract position is ideal for someone who enjoys helping people, handling high-volume interactions, and maintaining accurate records. The person in this role will respond to customer inquiries, complete detailed data entry, and document account activity carefully within Salesforce.<br><br>Responsibilities:<br>• Respond to inbound customer calls and provide clear, courteous assistance with account or service-related questions.<br>• Help customers reset account details and guide them through basic issue resolution steps.<br>• Enter customer information, updates, and service activity accurately into internal records and databases.<br>• Record interactions, case notes, and follow-up actions in Salesforce to maintain complete documentation.<br>• Manage data carefully by reviewing entries for accuracy, completeness, and consistency.<br>• Support both inbound and outbound communication as needed to address requests and provide updates.<br>• Process order-related information and ensure customer requests are routed or completed correctly.
- 2026-10-08T00:00:00Z
- Dublin, OH
- onsite
- Temporary to Hire
- 27 - 32 USD / Hourly
- We are looking for a Sales Support team member to join the team in a contract-to-permanent capacity. This position plays a key role in helping the national sales organization operate efficiently by coordinating customer setup, maintaining accurate sales data, and keeping critical account activities on track. The ideal candidate is organized, responsive, and comfortable working across multiple departments to support customer needs, distributor requirements, and ongoing sales initiatives.<br><br>Responsibilities:<br>• Provide daily operational assistance to the national sales team to help maintain smooth account and sales activity management.<br>• Coordinate onboarding activities for new customers and distribution partners, ensuring all required forms and documentation are completed accurately.<br>• Administer distributor portal updates, item setup paperwork, product submission materials, pricing details, and supporting records.<br>• Monitor sales opportunities, sample requests, customer inquiries, follow-up actions, and upcoming milestones to keep progress moving forward.<br>• Maintain complete and accurate customer, account, and pipeline information within Salesforce.<br>• Partner with operations, logistics, production, customer service, quality assurance, and finance teams to support order flow and account execution.<br>• Support new product rollouts by organizing the information customers and distributors need for successful launch and implementation.<br>• Prepare reports, presentation materials, pricing documentation, inventory summaries, and meeting support content for the sales team.<br>• Assist with proposal requests, customer applications, distributor paperwork, and new item submission processes.<br>• Help address issues related to orders, pricing, inventory availability, shipments, and service concerns while keeping records organized and deadlines on schedule.
- 2026-10-06T00:00:00Z