Add your latest resume to match with open positions.
1 result for Customer Experience Specialist in Columbus, OH
- Raymond, OH
- onsite
- Temporary / Contract
- 30 - 45 USD / Hourly
- <p>We are looking for a VR Systems Support Specialist to help keep immersive technology environments operating smoothly for our great organization in Raymond, Ohio. This Long-term Contract position is ideal for someone who enjoys hands-on technical support, system validation, and maintaining dependable VR/MR lab performance in a collaborative engineering setting. The role focuses on sustaining production-ready VR platforms, assisting users during design and review sessions, and ensuring equipment, software, and related infrastructure remain reliable.</p><p><br></p><p>Responsibilities:</p><p>• Conduct scheduled inspections and preventative maintenance for VR workstations, head-mounted devices, tracking components, and audiovisual equipment used in VR spaces.</p><p>• Evaluate software and firmware changes in a test environment, confirm readiness, and implement approved updates across live VR systems.</p><p>• Investigate technical problems, determine underlying causes, resolve issues directly when feasible, and engage internal support groups or external partners when additional expertise is needed.</p><p>• Assist end users and on-site VR activities by collecting accurate issue information, following established support procedures, and preparing systems for engineering reviews and collaborative sessions.</p><p>• Keep records current for equipment status, maintenance history, troubleshooting steps, configuration details, cabling standards, deployments, and support discussions with team members and suppliers.</p><p>• Support stable day-to-day VR/MR lab operations by monitoring system health and helping maintain production availability for business users.</p><p>• Coordinate with vendors and suppliers to address hardware, software, or integration issues affecting system performance.</p><p>• Help maintain organized technical processes and documentation standards that improve ongoing support efficiency and operational consistency.</p>
- 2026-07-27T00:00:00Z