10 results for Customer Experience Specialist in Columbus, OH

Customer Service Representative We are offering a long term contract opportunity in the manufacturing industry for a Customer Service Representative in Columbus, Ohio. The role involves working in a warehouse management system and handling customer account management. Responsibilities: • Respond to customer inquiries and resolve issues effectively• Handle inbound telephone calls and maintain a pleasant phone manner• Accurately process customer orders and ensure their completion• Manage customer accounts and take necessary actions• Maintain written communication with customers through email correspondence• Maintain a detail-oriented phone etiquette while interacting with customers• Input data accurately and efficiently into the system• Utilize Microsoft Excel and Word for various tasks• Uphold manufacturing practices and operations within the workplace• Ensure the organization and efficiency of the warehouse management system.

Collections Specialist We are looking to add a Collections Specialist to our team based in MORAINE, Ohio. In this role, you will be tasked with managing customer accounts, handling customer inquiries, and maintaining the integrity of our financial records. This role offers a short term contract employment opportunity in the Accounting Software Systems industry. Responsibilities: • Handle inbound calls from customers regarding their accounts• Utilize CRM and Epic Software to manage customer accounts• Execute billing functions accurately and efficiently• Conduct collection processes, ensuring adherence to industry standards• Administer claim processes as per the company's guidelines• Maintain and update customer records using Accurint and ADP - Financial Services• Ensure proper accounting of receivables• Resolve customer inquiries and issues in a timely manner• Process customer credit applications with precision• Ensure all financial data is accurate and up-to-date. For immediate consideration, please contact Robert Half Talent Solutions at 937-224-06000

Collections Specialist We are in search of an Accounts Receivable Analyst to join our team based in Columbus, Ohio. In this role, you will be responsible for overseeing and managing the entire accounts receivable process, implementing effective CRM and ERP solutions, and utilizing accounting software systems. This role offers a long-term contract employment opportunity. Responsibilities: • Overseeing the entire accounts receivable process including collections and B2B collections • Utilizing various accounting software systems to process and manage customer credit applications • Implementing and managing CRM and ERP solutions to streamline accounting functions • Maintaining accurate and up-to-date customer credit records • Resolving customer inquiries related to accounts receivable in a timely and efficient manner • Monitoring customer accounts and taking appropriate actions as necessary • Using Microsoft Excel for data analysis and reporting related to accounts receivable • Communicating effectively with both internal team members and external customers regarding accounts receivable issues and updates.

Accounts Receivable Specialist We are seeking an Accounts Receivable Specialist to join our team in Dublin, Ohio. The role is within the financial services sector and offers a short term contract employment opportunity. The specialist will leverage key skills in Accounting Software Systems, Enterprise Resource Planning, and Cash Handling to ensure smooth operations in the accounts receivable area. Responsibilities: • Respond to client inquiries efficiently and effectively leveraging CRM • Utilize Accounting Software Systems to process customer credit applications • Ensure accurate and up-to-date customer credit records • Handle cash activities and applications while maintaining accuracy • Conduct B2B collections as required, adhering to set standards and protocols • Monitor customer accounts and engage in appropriate action when necessary • Use Epic Software for various accounting functions • Oversee billing functions ensuring accuracy and timeliness • Employ ADP - Financial Services for various accounts receivable tasks • Utilize ERP - Enterprise Resource Planning for effective resource management.

Data Entry Clerk This growing company has an opening via Robert Half for a highly skilled and motivated Data Entry Specialist. If you have quick and accurate typing skills and impeccable organization, you might be the candidate who will thrive best in this dynamic, growing environment! If you have intermediate experience in spreadsheets and proficiency in database management, this might be the job for you. A data-driven expert with great attention to detail is the ideal candidate for this Data Entry Specialist position. Start your career with us if that sounds like you! Located in the Kettering, Ohio area, this Data Entry Specialist position is ideal for individuals seeking contract to permanent employment. Call today for immediate consideration. 937.224.8326 What you get to do every day- Correct, verify, and delete non-required data and combine data from several different sources- Inspect reports and sheets of data- Search websites for information- Request further information for documents that are deemed incomplete- Keep detailed records of tasks, files, and progress- Check completed work for errors or duplicate information before submitting the final product- Enter information into spreadsheets, databases and customer relationship management systems

Presentation Specialist We are offering a long-term contract employment opportunity in Columbus, Ohio for a Presentation Specialist. The role primarily functions in the industry of Office Functions, with a focus on creating and managing presentations. The environment encourages interaction with diverse backgrounds and requires a strong grasp of Word, Excel, and PowerPoint. Responsibilities: • Handle the creation of pitch books, presentations, and other documents utilizing the Office Suite. • Communicate effectively with clients to receive work and instructions according to established procedures. • Assist other presentation specialists in improving their skills and learning new shortcuts. • Independently carry out all reprographic tasks as requested by the DTP team and the client. • Conduct Quality Assurance on personal work and the work of others to ensure highest standards are met. • Demonstrate excellent organizational skills, with the ability to meet deadlines in an environment with changing priorities. • Supervise and monitor customer accounts, taking appropriate action when necessary. • Process customer credit applications accurately and efficiently. • Maintain accurate customer credit records. • Participate in the hiring process and contribute to upgrades within the office.

Receptionist We are offering a short-term contract employment opportunity for a Receptionist, located in the North Dayton area. In this role, you will be the first point of contact for team members and visitors, ensuring smooth operation of front desk reception and administrative tasks. Responsibilities:• Direct incoming calls to appropriate departments and provide accurate information• Welcome visitors and guide them to the right department or team member• Handle outgoing mail and packages, ensuring they are correctly addressed and dispatched• Organize and distribute incoming mail efficiently• Oversee the ordering and inventory of office supplies for the corporate headquarters• Support the Travel Department with Dependent Verifications and occasional travel booking for team members• Coordinate the collection of documents and their subsequent digital filing• Manage the Visitor program for the corporate headquarters, including visitor logs and badges• Work closely with various departments such as Security, Finance, IT, and the Executive Team to coordinate guest visits• Carry out other assigned duties as required. For immediate consideration, call 937.224.8326.

Front Desk Coordinator We are offering a long-term contract employment opportunity for a Front Desk Coordinator. This role involves a variety of tasks within the healthcare industry, including data entry and customer service. Responsibilities: • Efficiently handle incoming calls on a switchboard with 10-30 lines • Perform data entry tasks with a focus on accuracy • Utilize basic office skills to manage and organize work • Ensure customer inquiries are resolved in a timely and detail-oriented manner • Monitor customer accounts and take necessary actions as required • Maintain a high level of customer service at all times • Accurately process customer credit applications • Keep customer credit records up to date and precise.

Accounts Receivable Clerk Robert Half is seeking a detail-oriented Accounts Receivable Specialist to join a fast-paced, results-driven team. In this role, you will focus on accurate invoicing, payment tracking, and proactive communication with clients. Ideal candidates will possess strong organizational skills and thrive in a collaborative environment while ensuring seamless accounts receivable operations. Key Responsibilities:<ul><li>Process, track, and verify invoices and payments to ensure accurate financial reporting </li><li>Reconcile accounts receivable transactions, investigate discrepancies, and resolve billing issues in a timely manner </li><li>Maintain organized and up-to-date records for all client accounts </li><li>Communicate professionally and effectively with internal stakeholders and external clients to manage billing inquiries </li><li>Assist in preparing financial reports and support month-end closing processes </li></ul>

Accounts Payable Clerk Our client is seeking a detail-oriented Accounts Payable Specialist to join their team. In this position, you will be responsible for managing the accounts payable process with accuracy and efficiency. As a skilled professional, your expertise will contribute to maintaining compliance and improving financial operations. Key Responsibilities:<ul><li>Process and code invoices, while ensuring proper approvals and company policy compliance.</li><li>Prepare and execute payment runs (checks, ACH, and wire transfers).</li><li>Reconcile vendor statements and resolve discrepancies promptly.</li><li>Maintain accurate and organized records of all accounts payable transactions.</li><li>Collaborate with internal departments to ensure smooth financial operations.</li><li>Assist with month-end close by providing accounts payable reports and information.</li></ul>