12 Results for Customer Experience Specialist Jobs in Columbus, OH

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Customer Service Representative

Piqua, OH
remote
Temporary / Contract
16.00 - 18.00 USD / Hourly
Our client is seeking a dependable Customer Service Representative for a 3-month contract assignment. This role will focus on providing excellent customer support while also assisting with dispatching and scheduling duties. The ideal candidate is organized, detail-oriented, and comfortable handling a high volume of calls and coordination tasks in a fast-paced environment. Key Responsibilities:<ul><li>Answer incoming customer calls, emails, and service requests in a professional and timely manner</li><li>Provide accurate information regarding services, orders, appointments, and account updates</li><li>Schedule, coordinate, and dispatch service calls or field staff based on business needs</li><li>Communicate with technicians, drivers, or internal teams regarding schedules and customer updates</li><li>Monitor service status and follow up on delays, changes, or customer concerns</li><li>Enter and maintain accurate customer, scheduling, and dispatch records in company systems</li><li>Resolve routine customer issues and escalate more complex concerns as needed</li><li>Support general administrative tasks related to service coordination and customer communication</li></ul>
2026-10-16T18:18:46Z

Purchase & Sales Specialist

Columbus, OH
onsite
Temporary / Contract
25.00 - 27.00 USD / Hourly
We are looking for a Purchase & Sales Specialist to support purchasing card activities for a construction-focused organization in Columbus, Ohio. This Long-term Contract position centers on assisting internal users with card-related questions, transaction issues, and spending limit adjustments while delivering responsive customer support. The ideal candidate is comfortable working with numbers, communicates clearly with stakeholders, and can manage purchasing-related requests in a fast-paced environment. Responsibilities: • Serve as the primary point of contact for purchasing card support, responding to questions from employees and resolving day-to-day card issues. • Assist users with declined transactions by reviewing the situation, identifying next steps, and helping them complete purchases successfully. • Coordinate spending limit changes and other card-related updates in accordance with company procedures and business needs. • Provide customer-facing support to internal stakeholders, ensuring purchasing concerns are handled accurately and professionally. • Help maintain smooth purchasing operations by addressing card usage matters and supporting merchant-related inquiries. • Use Excel and other user-friendly tools to track requests, organize information, and support purchasing activities. • Support card administration tasks associated with banking platform updates when needed, while helping users navigate related changes. • Work closely with purchasing and operational teams to ensure timely handling of purchase-related support requests.
2026-10-22T20:04:25Z

Patient Access Specialist

Gahanna, OH
onsite
Temporary to Hire
21.85 - 24.00 USD / Hourly
We are looking for a Patient Access Specialist to join a healthcare team in Ohio in a contract position with the potential to become permanent. This opportunity is well suited for someone who enjoys helping people, communicates clearly, and can create a welcoming experience for patients throughout their visit. The role offers a strong entry point into healthcare for candidates who bring customer service strengths, professionalism, and a desire to learn in a busy clinical environment. Responsibilities: • Welcome patients upon arrival, complete the intake process, and confirm appointment details accurately and efficiently. • Review insurance information and check eligibility status to support timely access to services. • Guide patients to the correct department or service area so they can move through the facility with ease. • Support the check-out process by arranging follow-up visits, diagnostic appointments, laboratory services, and other recommended care. • Answer patient questions with professionalism and empathy while delivering a positive front-desk experience. • Maintain accurate registration and scheduling records in administrative systems and update information as needed. • Coordinate with clinical and administrative staff to help create a smooth and consistent patient journey. • Encourage continued engagement with available services by helping patients understand next steps before they leave.
2026-10-23T16:04:06Z

Patient Access Specialist

Columbus, OH
onsite
Temporary to Hire
18.21 - 23.00 USD / Hourly
We are looking for a Patient Access Specialist to join a healthcare team in Columbus, Ohio in a Contract to Permanent position. This role focuses on creating a smooth and supportive experience for patients from arrival through departure while helping them navigate appointments and related services. It is a strong opportunity for someone who enjoys working with people, communicates clearly, and wants to build a long-term career in a fast-moving healthcare setting. Responsibilities: • Welcome patients upon arrival, complete the registration process, and prepare them for their scheduled visits. • Confirm insurance coverage and review eligibility details to support accurate patient intake. • Guide visitors and patients to the correct department, clinic area, or service location within the facility. • Support the checkout process by arranging follow-up visits, diagnostic appointments, laboratory services, and other next steps recommended by care teams. • Deliver attentive service that helps patients feel informed, comfortable, and confident throughout their visit. • Encourage continuity of care by helping patients access additional services available within the organization. • Maintain accurate scheduling and registration information while balancing multiple tasks in a busy front-office environment.
2026-10-23T16:04:06Z

Collections Specialist

Troy, OH
onsite
Temporary / Contract
20.90 - 24.20 USD / Hourly
We are looking for a detail-oriented Collections Specialist to join a machinery manufacturing organization in Troy, Ohio on a Contract basis. In this role, you will support the finance function by overseeing receivables activity, maintaining accurate payment records, and communicating with customers regarding outstanding balances. The ideal candidate brings strong organizational skills, sound accounting knowledge, and the ability to handle account issues with professionalism and accuracy. Responsibilities: • Manage customer invoicing activity, record incoming payments, and reconcile account transactions to keep receivables current and accurate. • Review aging reports regularly and contact customers regarding overdue balances to encourage timely resolution. • Research billing concerns, payment discrepancies, and disputed charges, then work toward prompt and accurate resolution. • Update customer account details, document collection efforts, and maintain clear records of follow-up activities. • Apply cash receipts and post payments correctly within accounting systems to ensure proper account allocation. • Prepare recurring reports on collections performance and accounts receivable status for leadership review. • Partner with sales, customer service, and accounting teams to address customer account issues and improve payment outcomes. • Assist with month-end accounts receivable close activities, including reconciliations and reporting support. • Identify opportunities to strengthen collection workflows and help reduce the volume of past-due accounts.
2026-10-19T15:13:45Z

Invoicing Specialist

Upper Sandusky Nt, OH
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for an Invoicing Specialist to support a food and food processing operation in Upper Sandusky, Ohio. This Contract position is ideal for someone who can step into a high-priority receivables function and provide dependable day-to-day financial support. The role focuses on maintaining accurate incoming payment activity, supporting customer billing, and helping keep account balances current through consistent follow-up and organized processing. Responsibilities:• Manage daily accounts receivable activities, including tracking open balances and maintaining accurate customer account records.• Apply incoming payments promptly and accurately to ensure cash receipts are reflected correctly in the system.• Oversee billing-related tasks by preparing, reviewing, and distributing customer invoices in a timely manner.• Conduct commercial collections outreach to follow up on overdue accounts and support timely resolution of outstanding balances.• Monitor cash activity and reconcile payment transactions to help maintain reliable financial reporting.• Investigate payment discrepancies and work with internal partners or customers to resolve account issues efficiently.• Help sustain continuity within the receivables function by providing experienced support during a key staffing gap.
2026-10-21T12:43:44Z

Sales Support

Dublin, OH
onsite
Temporary to Hire
27.00 - 32.00 USD / Hourly
We are looking for a Sales Support team member to join the team in a contract-to-permanent capacity. This position plays a key role in helping the national sales organization operate efficiently by coordinating customer setup, maintaining accurate sales data, and keeping critical account activities on track. The ideal candidate is organized, responsive, and comfortable working across multiple departments to support customer needs, distributor requirements, and ongoing sales initiatives. Responsibilities: • Provide daily operational assistance to the national sales team to help maintain smooth account and sales activity management. • Coordinate onboarding activities for new customers and distribution partners, ensuring all required forms and documentation are completed accurately. • Administer distributor portal updates, item setup paperwork, product submission materials, pricing details, and supporting records. • Monitor sales opportunities, sample requests, customer inquiries, follow-up actions, and upcoming milestones to keep progress moving forward. • Maintain complete and accurate customer, account, and pipeline information within Salesforce. • Partner with operations, logistics, production, customer service, quality assurance, and finance teams to support order flow and account execution. • Support new product rollouts by organizing the information customers and distributors need for successful launch and implementation. • Prepare reports, presentation materials, pricing documentation, inventory summaries, and meeting support content for the sales team. • Assist with proposal requests, customer applications, distributor paperwork, and new item submission processes. • Help address issues related to orders, pricing, inventory availability, shipments, and service concerns while keeping records organized and deadlines on schedule.
2026-09-23T20:28:45Z

Receptionist

Dayton, OH
remote
Temporary / Contract
15.00 - 17.00 USD / Hourly
We are seeking a dependable and professional Receptionist for a short-term contract assignment. This role will be responsible for managing the front desk, greeting visitors, answering phones, and providing general administrative support to ensure smooth day-to-day office operations. Key Responsibilities:<ul><li>Greet and assist visitors in a courteous and professional manner</li><li>Answer, screen, and direct incoming phone calls</li><li>Manage incoming and outgoing mail and deliveries</li><li>Maintain a clean and organized reception area</li><li>Assist with scheduling, data entry, and basic administrative tasks</li><li>Provide support to office staff as needed during the coverage period</li></ul>
2026-10-16T18:43:43Z

Cash Application Specialist

Columbus, OH
onsite
Temporary to Hire
23.75 - 26.00 USD / Hourly
We are looking for an Accounts Receivable Clerk to join a busy finance team on a contract-to-permanent basis. This position is ideal for someone with a strong foundation in accounts receivable who can balance daily transaction work with responsive vendor support and collection follow-up. The role calls for a detail-oriented individual who is comfortable working with billing systems, applying cash accurately, and using Excel to keep records organized and current. Responsibilities: • Process day-to-day accounts receivable activities, ensuring customer balances and transaction records remain accurate and up to date. • Review and manage rebate-related items, maintaining proper documentation and resolving discrepancies in a timely manner. • Follow up on outstanding balances through commercial collections efforts while maintaining strong customer relationships. • Communicate with vendors and external contacts to address billing questions, payment status updates, and account issues. • Work within customer and vendor billing portals to submit, update, and track invoicing information. • Apply incoming payments accurately and reconcile cash receipts against open accounts and supporting records. • Use Excel and accounting systems to analyze account activity, prepare reports, and support the overall receivables process. • Assist with invoice entry, account research, and other finance-related administrative tasks as needed.
2026-10-22T13:14:05Z

Accounts Receivable Specialist

Blacklick, OH
onsite
Temporary / Contract
23.00 - 25.00 USD / Hourly
We are looking for an Accounts Receivable Specialist to support key revenue cycle activities for a Contract position based in Ohio. This role focuses on maintaining accurate receivables, applying incoming payments, coordinating commercial collection efforts, and supporting billing operations with a high level of accuracy. The ideal candidate brings strong attention to detail, works comfortably with financial transactions, and can help keep account balances current while supporting daily cash activity. Responsibilities: • Manage day-to-day accounts receivable tasks to help maintain accurate customer balances and timely posting activity. • Apply incoming payments to the appropriate accounts and investigate discrepancies to ensure records remain current. • Conduct commercial collections outreach with careful attention to detail to reduce overdue balances and improve payment timelines. • Prepare and review billing transactions, making updates as needed to support accurate invoicing. • Monitor daily cash activity and reconcile payment information against account records. • Research account issues, resolve payment variances, and collaborate with internal teams to address outstanding items. • Maintain organized documentation for receivable transactions, payment applications, and collection follow-up. • Assist with process-related updates or operational changes impacting receivables workflows when required.
2026-10-15T18:23:44Z

Business Systems Consultant

Columbus, OH
remote
Temporary / Contract
52.00 - 58.00 USD / Hourly
We are looking for a Business Systems Consultant to support and enhance the client’s Human Capital Management (HCM) technology environment, with a primary focus on SAP SuccessFactors. This role will serve as a key functional expert responsible for system administration, platform support, troubleshooting, process optimization, reporting, and business partnership across the HR technology ecosystem. Key Responsibilities:· Administer and support SAP SuccessFactors, including LMS, Performance Management, Goals, Calibration, Multi-Rater Feedback, Reporting, Security, and Platform Administration.· Provide Tier 2 support, troubleshoot complex issues, manage support tickets, and coordinate with SAP and third-party vendors.· Configure, test, document, and implement system enhancements, updates, and releases.· Partner with HR and business stakeholders to analyze requirements, optimize processes, and deliver system solutions.· Support HR system integrations, interface feeds, and ongoing HR technology initiatives.· Develop and maintain reports, dashboards, and analytics to support business decision-making.· Participate in SuccessFactors release management, impact analysis, testing, and deployment activities.· Maintain system documentation and proactively identify opportunities for process and system improvements.
2026-10-05T20:13:46Z

Sr. Accountant

Dayton, OH
onsite
Temporary / Contract
40.00 - 48.00 USD / Hourly
Robert Half Management Resources is looking for an experienced Sr. Accountant to support a Manufacturing client in Dayton, OH. This role is ideal for a hands-on, detail-oriented accounting specialist who can step in quickly, manage core close activities, and provide strong financial oversight in a hybrid work environment. The position supports the Controller directly and offers the opportunity to contribute immediately across critical accounting operations while the organization evaluates longer-term staffing needs. This role is expected to be an interim role through mid January, but there is potential for contract to hire if it's a good fit long term. Responsibilities:• Lead the monthly close cycle from start to finish, ensuring entries are recorded accurately and deadlines are met.• Examine profit and loss statements and balance sheet activity to identify variances, resolve discrepancies, and support accurate reporting.• Prepare and complete reconciliations for general ledger accounts, cash activity, and bank accounts on a timely basis.• Maintain journal entries and supporting documentation to uphold the integrity of financial records.• Oversee balance sheet account analysis and follow through on outstanding reconciling items.• Coordinate the preparation and submission of sales tax filings in compliance with reporting requirements.• Partner directly with the Controller to support day-to-day accounting priorities and maintain continuity within the finance function.• Contribute to a smooth transition of accounting responsibilities by stepping into key senior-level duties with minimal ramp-up.• Work effectively in a hybrid schedule, collaborating onsite and remotely as business needs require.
2026-10-21T15:24:07Z

12 results for Customer Experience Specialist in Columbus, OH