<p>We are looking for a dedicated Customer Service Representative based in the Columbus, OH with remote flexibility. This is a long-term contract position where you will play a critical role in supporting health care professionals and patients with questions. The ideal candidate will thrive in a fast-paced environment and demonstrate exceptional communication skills while working independently after training.</p><p><br></p><p>Responsibilities:</p><p>• Schedule patients for preventative health care screenings, ensuring accuracy and efficiency.</p><p>• Handle a minimum of 60-80 calls per day to maintain productivity standards.</p><p>• Utilize computer systems to track and manage scheduling data effectively.</p><p>• Collaborate with experienced employees during training and transition to working independently.</p><p>• Maintain professionalism while managing interruptions and prioritizing tasks.</p><p>• Apply medical knowledge to assist patients and enhance scheduling processes.</p><p>• Demonstrate familiarity with healthcare systems and EMR data coordination.</p><p>• Ensure adherence to business casual dress code while engaging with patients and team members.</p><p>• Provide excellent customer service to address patient inquiries and concerns.</p><p>• Follow established protocols and guidelines to meet organizational goals.</p>
<p>We are looking for a Security Operations Specialist (entry level) to join our client's team in Columbus, Ohio. In this long-term contract role, you will play a vital part in monitoring security systems, responding to incidents, and ensuring the safety and protection of personnel and assets. This position requires strong communication skills, attention to detail, and the ability to remain calm under pressure while handling security-related events.</p><p><br></p><p>Responsibilities:</p><p>• Compile detailed reports and maintain accurate logs of all calls and activities.</p><p>• Oversee alarm and surveillance systems, coordinating swift responses to alerts.</p><p>• Provide exceptional customer service when assisting field branches and home office partners.</p><p>• Address emergency situations promptly and coordinate appropriate actions as outlined in company policies.</p><p>• Communicate effectively to document incidents involving theft, safety concerns, or other security threats.</p><p>• Monitor the safety and security of traveling colleagues and ensure protocols are followed.</p><p>• Supervise access control systems, burglar alarms, fire safety measures, and other security technologies, collaborating with the enterprise security team for issue resolution.</p><p>• Track global security developments through internet, social media, and news sources, following emergency protocols as necessary.</p><p>• Perform additional responsibilities as assigned by leadership to support security operations.</p>
We are looking for a skilled Tax Reporting Specialist III to join our team in Columbus, Ohio. In this long-term contract position, you will leverage your expertise in payroll tax practices to investigate and resolve complex tax issues while ensuring compliance with regulations. This role involves collaborating with internal and external stakeholders, managing year-end tax processes, and leading process improvement initiatives to enhance efficiency.<br><br>Responsibilities:<br>• Prepare and reconcile complex payroll tax returns quarterly, ensuring accuracy and compliance with applicable regulations.<br>• Investigate and resolve payroll tax issues, providing clear communication to stakeholders and tax authorities.<br>• Lead tax-related projects, including research, analysis, system updates, and process documentation, while providing training to team members.<br>• Oversee year-end processes, including the generation of W-2 forms and updating year-end tax tables in PeopleSoft.<br>• Recommend and implement approved process improvements to optimize payroll tax operations.<br>• Monitor changes in payroll tax regulations and assess their impact on company practices.<br>• Maintain strong relationships with external vendors to ensure seamless service delivery.<br>• Collaborate with the team to ensure compliance with all applicable tax laws and policies.<br>• Provide support and guidance for internal audits and compliance reviews.
<p>We are looking for a dedicated Customer Service Representative to join our team in Springfield, Ohio. In this role, you will play a key part in providing exceptional support to customers by managing inquiries, processing orders, and maintaining effective communication. This is a long-term contract position offering the opportunity to work in a dynamic manufacturing environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound customer inquiries promptly and professionally, ensuring their needs are met.</p><p>• Process customer orders accurately and efficiently, maintaining a high level of attention to detail.</p><p>• Manage a workflow for supplier approvals using online tools and ensure timely follow-ups.</p><p>• Coordinate uniform orders, including tracking shipments, resolving issues, and maintaining records.</p><p>• Communicate with suppliers and internal teams to address questions and provide updates on order statuses.</p><p>• Support vehicle fleet communications and assist drivers with their needs.</p><p>• Follow up on equipment rental invoices weekly to ensure timely processing and resolution.</p><p>• Maintain and update supplier agreements and related documentation.</p><p>• Provide clear communication to customers and suppliers, setting realistic expectations and deadlines.</p><p>• Handle multiple tasks efficiently while maintaining strong organizational skills.</p><p><br></p><p><strong>For immediate consideration, call 937.224.8326.</strong></p><p><br></p>
<p>We are looking for a motivated Customer Service Representative to join our team in Kettering, Ohio. In this long-term contract role, you will be the key point of contact for customers, ensuring their needs are met efficiently and with attention to detail. This position involves both customer-facing interactions and administrative tasks to support the overall operations.</p><p><br></p><p>Responsibilities:</p><p>• Provide excellent customer service by addressing inquiries and resolving issues promptly.</p><p>• Assist customers in-store when the sales team is occupied, including greeting and guiding them.</p><p>• Prepare and manage necessary paperwork related to customer transactions.</p><p>• Coordinate with the warehouse team regarding deliveries and customer requests.</p><p>• Schedule deliveries and maintain accurate records.</p><p>• Perform filing tasks to ensure organized documentation.</p><p>• Utilize Microsoft Excel to update daily sales trackers and input data accurately.</p><p>• Conduct light bookkeeping tasks using QuickBooks, focusing on basic data entry.</p><p>• Handle inbound and outbound calls, ensuring clear and effective communication.</p><p>• Manage email correspondence and order entry efficiently.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p><p><br></p>
<p>We are seeking a detail-oriented and motivated New Account Onboarding Specialist to join an Operations team. In this role, you will support broker-dealer operations by managing institutional client onboarding, processing asset movements, and maintaining account information. You’ll work closely with internal partners across compliance, risk, and trading to ensure a seamless and compliant client experience.</p><p>This is a great opportunity for someone with brokerage or investment operations experience who thrives in a fast-paced, collaborative environment and is looking to advance their career in financial services.</p><p><br></p><p><br></p><ul><li>Review and process institutional client onboarding requests, ensuring all documentation is accurate and compliant with regulatory requirements (e.g., corporations, LLCs, partnerships).</li><li>Perform AML/CIP/KYC/OFAC reviews for all new accounts and maintenance requests.</li><li>Review, initiate, and approve asset movement transactions, including wires and ACHs.</li><li>Process account maintenance requests and support the operations of ICS/CDARs and Money Market Fund investments.</li><li>Manage daily settlement processes, including reconciliation, settlement wire approvals, and reporting.</li><li>Create and maintain procedures, job aids, and operational documentation.</li><li>Generate ad hoc reports and assist with audits, risk reviews, and internal control testing.</li><li>Support process improvement initiatives and participate in special projects.</li><li>Train and mentor new team members; perform quality assurance reviews.</li><li>Perform additional duties as assigned.</li></ul>
<p>We are looking for a dedicated Benefits Specialist to join our team in Dayton, Ohio. This is a long-term contract position that requires someone with strong organizational skills and a customer-focused mindset. In this role, you will provide essential support for employee benefits programs, including open enrollment activities and ongoing administrative tasks.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and manage employee open enrollment processes, ensuring smooth and accurate implementation.</p><p>• Provide guidance and support to employees regarding benefits options, claims, and related inquiries.</p><p>• Prepare detailed reports and analyze data using Microsoft Excel to track benefit program performance.</p><p>• Assist with COBRA administration and claim processing to ensure compliance and efficiency.</p><p>• Collaborate with internal teams to address employee relations and customer service needs.</p><p>• Utilize CRM tools to maintain accurate records and improve communication with employees.</p><p>• Conduct audits of benefits processes and systems to identify areas for improvement.</p><p>• Facilitate virtual meetings using Cisco Webex to communicate updates and provide training.</p><p>• Respond promptly to employee requests for assistance with benefit-related matters.</p><p>• Support various administrative tasks to ensure the seamless operation of all benefit functions.</p><p><br></p><p><strong>For immediate consideration, call 937.224.8326.</strong></p>
<p><strong>Job Title:</strong> Java/J2EE Developer </p><p><strong>Employment Type:</strong> 13 Week Contract to Hire</p><p><strong>Position Type:</strong> Individual Contributor</p><p><strong>Location: </strong>Columbus, OH (Hybrid 4x a week)</p><p><strong>Overview</strong></p><p>We are seeking a highly skilled <strong>IS Technical Specialist III</strong> to provide advanced technical and consultative support on complex systems and applications. This role involves designing, developing, and optimizing enterprise systems based on user specifications, troubleshooting hardware and software issues, and ensuring best practices in system development and support. The ideal candidate will have strong leadership capabilities, technical expertise, and the ability to work independently while collaborating with cross-functional teams.</p><p><strong>Key Responsibilities</strong></p><ul><li>Analyze, design, and develop systems based on user requirements and specifications.</li><li>Provide technical assistance and resolve complex hardware and software issues.</li><li>Lead projects and serve as a technical resource for team members and stakeholders.</li><li>Maintain in-depth knowledge of industry trends and emerging technologies to recommend innovative solutions.</li><li>Assist in identifying training needs and mentor less experienced staff as required.</li><li>Ensure adherence to best practices in system architecture, security, and performance optimization.</li></ul>
<p>We are looking for a Front Desk Coordinator to join our team in Dayton, Ohio. In this role, you will serve as the first point of contact for clients and visitors while providing essential administrative support to ensure smooth operations. This is a long-term contract position ideal for someone with strong organizational skills and a commitment to excellent customer service.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors and clients with professionalism and a welcoming attitude.</p><p>• Manage a multi-line phone system by answering calls promptly and directing them to the appropriate department.</p><p>• Perform accurate data entry tasks to maintain organized records and documentation.</p><p>• Coordinate and maintain files, ensuring they are accessible and well-organized.</p><p>• Provide administrative support to the team, including scheduling appointments and meetings.</p><p>• Utilize Microsoft Office tools such as Word, Excel, and Outlook to create reports, manage communications, and track information.</p><p>• Address customer inquiries with clarity and efficiency, ensuring satisfaction.</p><p>• Collaborate with team members to streamline office processes and improve workflow.</p><p>• Handle incoming and outgoing correspondence, including mail and emails.</p><p><br></p><p><strong>For immediate consideration, call 937.224.8326.</strong></p><p><br></p>
We are looking for a dedicated Collections Specialist to join our team in Columbus, Ohio. In this long-term contract role, you will focus on managing and maintaining business-to-business collections processes, ensuring timely payments and resolving outstanding balances. This position is ideal for individuals with strong communication skills and a keen attention to detail, who thrive in a dynamic and goal-oriented environment.<br><br>Responsibilities:<br>• Manage and oversee business-to-business collections, ensuring timely follow-up on outstanding invoices.<br>• Communicate professionally with clients to address payment delays and resolve disputes.<br>• Analyze account histories to identify overdue payments and implement appropriate collection strategies.<br>• Collaborate with internal teams to reconcile billing discrepancies and maintain accurate records.<br>• Monitor credit limits and payment terms to mitigate financial risks.<br>• Prepare detailed reports on collection activities and account statuses for management review.<br>• Maintain compliance with company policies and industry standards during all collection processes.<br>• Identify opportunities to improve collection workflows and enhance overall efficiency.<br>• Respond promptly to inquiries regarding billing and payment concerns.<br>• Ensure all communications and transactions are documented accurately for future reference.
<p>Are you a motivated, results-driven professional with a passion for sales and business growth? Are you looking to make a big impact at an innovative startup in the tech space? If you thrive on building relationships and want to play a vital role in growing a company that provides cutting-edge Scrum and Agile training, we want to hear from you! This is a contract, 30-day opportunity with the possibility of extending. </p><p> </p><p><strong>About our Client:</strong></p><p>They are a fast-growing tech startup on a mission to help businesses transform through highly effective Scrum and Agile training programs. Our clients look to build the next generation of Agile professionals, and we’re looking for a talented Sales Inside Representative / Lead Generator to help them expand their footprint, land new clients, and drive sustainable business growth.</p><p> </p><p><strong>What You’ll Do:</strong></p><p>As a Sales Inside Representative / Lead Generator, you’ll be the driving force behind our business development efforts. Your goal: identify opportunities, connect with potential clients, and help grow the company’s reach. Key responsibilities include:</p><p> </p><ul><li><strong>Lead Generation:</strong> Proactively research target markets and identify prospects through online research, LinkedIn, and other networking channels.</li><li><strong>Outbound Prospecting:</strong> Generate and qualify leads by reaching out to decision-makers via email, phone calls, and social platforms.</li><li><strong>Relationship Building:</strong> Establish strong client connections, understanding their needs and presenting tailored solutions that align with our Scrum and Agile training offerings.</li><li><strong>Collaboration:</strong> Work closely with our leadership team to refine sales strategies and ensure alignment with business development goals.</li><li><strong>Follow-Up:</strong> Manage a pipeline of leads, follow up on inquiries, and schedule intro calls or demos for further discussions with business leaders.</li><li><strong>Data Management:</strong> Maintain detailed records of all interactions in the CRM to track and measure outreach efforts.</li></ul><p><br></p>
We are looking for an accomplished insurance expert to take on a leadership role within a growing, multi-line independent agency. This position offers the chance to drive strategic initiatives, foster revenue growth, and lead a high-performing team. If you are a results-oriented leader with a strong background in the insurance industry and a commitment to providing exceptional client service, we want to hear from you.<br><br>Responsibilities:<br>• Manage daily operations while ensuring adherence to regulatory standards and operational efficiency.<br>• Create and implement strategic plans aimed at expanding markets, diversifying product offerings, and driving overall growth.<br>• Lead sales initiatives by identifying prospects, preparing quotes, and closing new business opportunities.<br>• Build and maintain strong relationships with clients, referral partners, and carrier representatives.<br>• Monitor financial performance, manage budgets, and oversee commission structures.<br>• Drive client engagement through onboarding, training programs, and retention strategies.<br>• Partner with executive leadership to develop marketing initiatives and strengthen the agency's brand presence.<br>• Undertake regular travel, accounting for approximately 50% of the role's responsibilities.
