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8 results for Customer Experience Specialist in Columbus, OH

Customer Service Representative

Beavercreek, OH
remote
Temporary / Contract
20.10 - 23.51 USD / Hourly
We are looking for a detail-oriented Customer Service Representative to support operations in Ohio. This contract opportunity with potential for a long-term role is ideal for someone who enjoys balancing order accuracy, customer communication, and day-to-day coordination across shipping and inventory activities. The person in this role will help keep materials moving efficiently, maintain reliable records, and provide responsive support to internal teams and customers. Responsibilities:• Monitor inventory activity and keep stock records current to support accurate availability and replenishment decisions.• Coordinate outgoing and incoming shipments, ensuring orders are processed correctly and delivered according to schedule.• Enter and update customer orders in the system with a high level of accuracy and attention to detail.• Track shipment status, investigate delivery issues, and communicate timely updates to customers and internal stakeholders.• Provide high-quality customer support related to order status, shipment questions, and inventory availability.• Use Sage 100 and Microsoft Office tools to maintain documentation, prepare reports, and support daily logistics workflows.• Work closely with warehouse, operations, and customer-facing teams to resolve discrepancies and keep orders moving smoothly. For immediate consideration, call 937.224.8326.
2026-09-09T21:03:44Z

Collections Specialist

Troy, OH
onsite
Temporary / Contract
20.00 - 22.00 USD / Hourly
We are looking for a Collections Specialist to support receivables and payment operations for a machinery manufacturing organization in Troy, Ohio. This Long-term Contract position will focus on keeping customer accounts current, ensuring payments are recorded accurately, and helping sustain strong cash flow through timely follow-up and issue resolution. The role works closely with finance and cross-functional partners to address billing concerns, maintain reliable account data, and contribute to efficient month-end activities. Responsibilities: • Manage customer invoicing and payment activity by reviewing transactions, matching receipts, and ensuring account balances remain accurate. • Track receivables aging and contact customers regarding overdue invoices to encourage prompt resolution of outstanding balances. • Research billing questions, short payments, and disputed items, then coordinate with internal teams to correct issues efficiently. • Record cash receipts and apply payments to the proper customer accounts in accordance with established accounting practices. • Maintain organized account documentation, including correspondence, collection efforts, and updates to customer records. • Prepare recurring reports on receivables status, delinquency trends, and collection performance for leadership review. • Partner with sales, customer service, and accounting personnel to resolve account concerns and support positive customer relationships. • Assist with month-end accounts receivable close activities, including reconciliations and review of open items. • Identify opportunities to strengthen collection workflows and help reduce the volume of aged receivables.
2026-09-08T15:23:43Z

Invoicing Specialist

Upper Sandusky Nt, OH
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for an Invoicing Specialist to support a food and food processing operation in Upper Sandusky, Ohio. This Contract position is ideal for someone who can step into a high-priority receivables function and provide dependable day-to-day financial support. The role focuses on maintaining accurate incoming payment activity, supporting customer billing, and helping keep account balances current through consistent follow-up and organized processing. Responsibilities:• Manage daily accounts receivable activities, including tracking open balances and maintaining accurate customer account records.• Apply incoming payments promptly and accurately to ensure cash receipts are reflected correctly in the system.• Oversee billing-related tasks by preparing, reviewing, and distributing customer invoices in a timely manner.• Conduct commercial collections outreach to follow up on overdue accounts and support timely resolution of outstanding balances.• Monitor cash activity and reconcile payment transactions to help maintain reliable financial reporting.• Investigate payment discrepancies and work with internal partners or customers to resolve account issues efficiently.• Help sustain continuity within the receivables function by providing experienced support during a key staffing gap.
2026-09-16T18:38:43Z

Marketing Specialist

New Albany, OH
onsite
Permanent / Full Time
95000.00 - 108000.00 USD / Yearly
What Will You Be Doing? <ul><li>Own the Hollister style hub program and lead the day-to-day management and long-term evolution of the Hollister Style Hub creator ambassador program.</li><li>Develop strategies to recruit, engage, retain, and activate creator ambassadors across key customer segments and markets.</li><li>Drive membership growth while maintaining a highly engaged and authentic creator community.</li><li>Establish annual and seasonal program roadmaps aligned to brand priorities and key business moments.</li><li>Responsible for creator community & relationship management</li><li>Serve as the primary lead point of contact for Style Hub members, fostering strong relationships and a sense of belonging within the community.</li><li>Create meaningful experiences that strengthen brand affinity and encourage ongoing advocacy.</li><li>Identify and nurture high-potential creators, helping them grow into long-term Hollister ambassadors.</li><li>Develop tiered recognition, rewards, and incentive programs that increase participation, retention, and advocacy.</li><li>Responsible for content & campaign activation by activating Style Hub members in support of key brand campaigns, product launches, and cultural moments.</li><li>Develop briefs, challenges, content opportunities, and creator activations that inspire authentic storytelling.</li><li>Partner with Social Media, Creative, PR, Paid Affiliate, and Brand Marketing teams to ensure Style Hub creators are incorporated into integrated marketing plans.</li><li>Source creator-generated content that can be leveraged across Hollister-owned channels.</li><li>Responsible for developing advocacy, referral & affiliate growth strategy</li><li>Drive creator participation in affiliate and referral programs.</li><li>Identify opportunities to increase creator-driven traffic, engagement, customer acquisition, and revenue contribution.</li><li>Develop strategies that encourage creators to become advocates both online and within their local communities and campuses.</li><li>Partner with affiliate teams to optimize creator storefront participation and commission-based opportunities.</li><li>Lead the planning and execution of creator-focused experiences, events, brand trips, and exclusive access opportunities.</li><li>Integrate Style Hub creators into tentpole activations, campus initiatives, and experiential programs.</li><li>Create opportunities for creators to connect with each other and deepen relationships with the brand.</li><li>Lead reviews and approvals of influencer content ensuring deliverables are brand-right and adheres to FTC guidelines.  </li><li>Responsible for executing legal contracts with agencies & vendors</li><li> </li></ul>Insights & Reporting <ul><li>Establish KPIs to measure program effectiveness, including membership growth, engagement, content creation, referrals, affiliate contribution, and brand advocacy.</li><li>Analyze creator behavior and community performance to identify opportunities for improvement.</li><li>Develop executive-ready reporting and insights that demonstrate business impact.</li><li>Continuously test and optimize engagement strategies, incentives, and program structure.</li><li>Continuously monitor industry trends, consumer behavior, and competitor activity to ensure the brands stay at the forefront of creator community marketing </li></ul>
2026-08-28T14:28:40Z

Accounts Receivable Specialist

Moraine, OH
onsite
Temporary to Hire
25.65 - 27.00 USD / Hourly
We are looking for an Accounts Receivable Specialist to support daily receivables operations for a Long-term Contract position based in Moraine, Ohio. This role focuses on maintaining accurate customer billing, applying incoming payments, and helping keep account balances current. The ideal candidate brings strong attention to detail, sound financial recordkeeping skills, and the ability to communicate effectively with both customers and internal teams. Responsibilities: • Create and issue customer invoices with accuracy and within established timelines. • Review open accounts regularly, identify past-due balances, and conduct thorough follow-up to collect outstanding payments. • Record incoming payments, apply credits appropriately, and keep customer ledgers aligned with account activity. • Research billing questions, resolve payment discrepancies, and work through account issues to completion. • Maintain organized documentation of transactions, customer communications, and account status updates. • Prepare aging information and assist with collection efforts to improve receivables performance. • Partner with accounting, sales, and customer support teams to address and resolve customer account concerns. • Contribute to month-end receivables tasks, including reconciliations and related reporting support. • Provide account documentation and supporting records for audits and internal reviews. • Follow company policies, accounting guidelines, and internal control standards in all receivables activities.
2026-09-17T15:14:17Z

Collections

Dayton, OH
remote
Temporary / Contract
20.00 - 22.00 USD / Hourly
Based on general knowledge. The Collections and Accounts Receivable Specialist is responsible for managing incoming payments, monitoring customer accounts, following up on outstanding balances, and helping maintain healthy cash flow. This role supports the finance/accounting team by ensuring invoices are accurate, payments are applied properly, and delinquent accounts are addressed in a timely and professional manner.Key Responsibilities:<ul><li>Process, track, and reconcile customer invoices and payments.</li><li>Monitor accounts receivable aging and follow up on past-due balances.</li><li>Contact customers by phone and email to collect outstanding payments.</li><li>Investigate and resolve billing discrepancies, payment issues, and account disputes.</li><li>Maintain accurate customer account records and collection notes.</li><li>Apply cash receipts and post payments to the appropriate accounts.</li><li>Prepare accounts receivable and collections reports for management.</li><li>Collaborate with internal departments, including sales, customer service, and accounting, to resolve account issues.</li><li>Support month-end closing activities related to accounts receivable.</li><li>Help improve collection processes and reduce overdue accounts.</li><li> </li></ul>Preferred Skills:<ul><li>Experience with ERP systems such as SAP, Oracle, NetSuite, or similar platforms.</li><li>Knowledge of aging reports, cash application, and account reconciliation.</li><li>Ability to work independently and manage multiple priorities in a fast-paced environment.</li></ul>
2026-09-04T14:58:40Z

Front Desk Receptionist

Columbus, OH
onsite
Permanent / Full Time
45000.00 - 48000.00 USD / Yearly
1. First impression creator at the front desk between the hours of 8 am to 5 pm including all duties that entails.2. Answer phones, screen and direct calls.3. General administrative and clerical support4. Collect, sort, distribute incoming mail and prepare all mail outgoing including Fedex and UPS packages.5. Maintain office supplies and daily replenishment and orderliness of office general areas.6. Some general accounting / data entry. Could include AP postings, Cash receipts, preparation of purchase orders or sales orders, customer settlements and or various Word or Excel documents/ spreadsheets as needed.
2026-09-17T17:08:39Z

Front Desk Coordinator

Dayton, OH
onsite
Temporary / Contract
16.15 - 18.70 USD / Hourly
We are looking for a Front Desk Coordinator to support daily office operations in Dayton, Ohio. This Contract position is ideal for someone who enjoys creating a welcoming environment, managing front office activity, and keeping administrative tasks organized. The person in this role will serve as a key point of contact for visitors and callers while helping coordinate schedules, communications, and general office flow. Responsibilities:• Welcome visitors, clients, and staff in a courteous manner and provide front desk assistance throughout the day.• Manage incoming phone calls, direct inquiries to the appropriate contacts, and relay accurate messages promptly.• Coordinate appointment calendars and support patient scheduling to help maintain an efficient daily schedule.• Handle incoming and outgoing mail, sort deliveries, and ensure correspondence reaches the correct recipients.• Maintain an orderly reception area and support smooth day-to-day office operations.• Assist with administrative coordination, including tracking routine communications and updating scheduling information as needed. For immediate consideration, call 937.224.8326.
2026-09-17T20:53:43Z