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10 results for Customer Experience Specialist in Columbus, OH

Medical Customer Service Rep
  • Westerville, OH
  • onsite
  • Temporary
  • 19.50 - 22.75 USD / Hourly
  • <p>We are looking for experienced Medical Customer Service Representatives to join our team on a contract basis in Columbus, Ohio. This position focuses on assisting patients, managing billing inquiries, and resolving account issues efficiently. Ideal candidates will have prior experience in medical billing and collections and should be adaptable to handle diverse responsibilities based on business needs.</p><p><br></p><p>Responsibilities:</p><p>• Handle patient accounts promptly to minimize receivables and reduce bad debts.</p><p>• Monitor and manage payment plans in compliance with established guidelines.</p><p>• Consult with patients to address their financial responsibilities, insurance benefits, and payment options.</p><p>• Process delinquent accounts by coordinating with external collection agencies.</p><p>• Review and manage bankruptcy paperwork and deceased patient accounts.</p><p>• Promote a patient-focused approach to resolving balances and account discrepancies.</p><p>• Calculate and collect payments accurately, ensuring compliance with payment policies.</p><p>• Research accounts receivable issues and reconcile claims effectively.</p><p>• Provide support to scheduling teams by identifying insurance contracts and reimbursement policies.</p><p>• Collaborate with team members and leadership to suggest workflow improvements and enhance service experiences.</p>
  • 2026-02-03T16:14:03Z
Member Services
  • Vandalia, OH
  • remote
  • Contract / Temporary to Hire
  • 16.80 - 17.24 USD / Hourly
  • <p>We are looking for a dedicated and detail-oriented individual to join our Member Services team in Vandalia, Ohio. This contract-to-permanent position involves providing exceptional customer service, managing member-related tasks, and ensuring accurate data processing. The ideal candidate will thrive in a fast-paced environment and possess strong organizational skills.</p><p><br></p><p>Responsibilities:</p><p>• Input and update member information accurately in the portal, ensuring confirmation of successful submissions.</p><p>• Communicate effectively with vendors and representatives to address inquiries and resolve issues.</p><p>• Process enrollments and maintain eligibility records with precision.</p><p>• Generate and analyze reports to support operational needs.</p><p>• Handle scanning and indexing of important documents for efficient recordkeeping.</p><p>• Distribute incoming mail and manage correspondence in a timely manner.</p><p>• Answer inbound calls to assist members with inquiries and provide solutions.</p><p>• Schedule appointments and coordinate follow-ups as needed.</p><p>• Utilize Microsoft Excel and Word for documentation and reporting purposes.</p><p>• Respond to emails professionally and promptly to ensure effective communication.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p>
  • 2026-02-03T18:43:42Z
Front Desk Coordinator
  • Columbus, OH
  • onsite
  • Temporary
  • 19.00 - 20.00 USD / Hourly
  • We are looking for a skilled Front Desk Coordinator to join our team in Columbus, Ohio. In this contract position, you will play a key role in ensuring the smooth operation of our front desk activities while delivering exceptional customer service to clients and visitors. This role requires strong organizational skills and the ability to manage multiple tasks efficiently.<br><br>Responsibilities:<br>• Greet and assist visitors and clients, ensuring a welcoming and attentive experience.<br>• Manage incoming calls, including answering, directing, and responding to inquiries using a multi-line phone system.<br>• Sort, organize, and distribute incoming mail while preparing outgoing mail deliveries.<br>• Maintain and restock office supplies to support daily operations.<br>• Schedule and coordinate conference room usage, including setup and cleanup after meetings.<br>• Perform accurate data entry and maintain records in computer systems.<br>• Provide administrative support, including handling inventory and assisting with office tasks.<br>• Collaborate with team members to ensure seamless communication and efficient workflows.<br>• Utilize Microsoft Outlook and Excel for email correspondence, scheduling, and data management.<br>• Deliver superior customer service by addressing issues promptly and efficiently.
  • 2026-02-12T15:19:01Z
Member Services
  • Vandalia, OH
  • onsite
  • Contract / Temporary to Hire
  • 16.15 - 17.70 USD / Hourly
  • <p>We are looking for a dedicated Customer Service Representative to join our team in Vandalia, Ohio. This is a Contract to permanent position that offers an excellent opportunity to grow within the organization. The ideal candidate will play a key role in supporting member services processes and ensuring seamless communication with vendors and clients.</p><p><br></p><p>Responsibilities:</p><p>• Perform accurate data entry into member portals and verify confirmation numbers for successful submissions.</p><p>• Process member enrollments and maintain eligibility postings in the system.</p><p>• Generate and analyze reports to ensure operational efficiency.</p><p>• Handle inbound calls and provide outstanding customer service to resolve inquiries.</p><p>• Distribute mail and manage scanning and indexing tasks for document organization.</p><p>• Coordinate outreach to vendors and assist representatives as needed.</p><p>• Schedule appointments and maintain organized calendars for team operations.</p><p>• Respond to emails and ensure timely communication with clients and internal teams.</p><p>• Utilize Microsoft Excel and Word for order entry and documentation purposes.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p>
  • 2026-02-11T16:04:27Z
Member Services
  • Vandalia, OH
  • onsite
  • Contract / Temporary to Hire
  • 16.15 - 17.70 USD / Hourly
  • <p>We are looking for a dedicated and detail-oriented individual to join our Member Services team in Vandalia, Ohio. This contract-to-permanent position involves providing exceptional customer service, managing member-related tasks, and ensuring accurate data processing. The ideal candidate will thrive in a fast-paced environment and possess strong organizational skills.</p><p><br></p><p>Responsibilities:</p><p>• Input and update member information accurately in the portal, ensuring confirmation of successful submissions.</p><p>• Communicate effectively with vendors and representatives to address inquiries and resolve issues.</p><p>• Process enrollments and maintain eligibility records with precision.</p><p>• Generate and analyze reports to support operational needs.</p><p>• Handle scanning and indexing of important documents for efficient recordkeeping.</p><p>• Distribute incoming mail and manage correspondence in a timely manner.</p><p>• Answer inbound calls to assist members with inquiries and provide solutions.</p><p>• Schedule appointments and coordinate follow-ups as needed.</p><p>• Utilize Microsoft Excel and Word for documentation and reporting purposes.</p><p>• Respond to emails professionally and promptly to ensure effective communication.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p>
  • 2026-02-11T16:08:38Z
Accounts Payable Specialist
  • Columbus, OH
  • onsite
  • Temporary
  • 23.00 - 26.00 USD / Hourly
  • <p>We are looking for an experienced Accounts Payable Specialist to join our client in Columbus, Ohio. This is a long-term contract position that offers an opportunity to work in a fast-paced environment handling high-volume transactions. The role requires attention to detail and a strong ability to manage full-cycle accounts payable processes efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Process high volumes of accounts payable transactions with accuracy and efficiency.</p><p>• Ensure proper coding of invoices and account entries to maintain financial accuracy.</p><p>• Manage Automated Clearing House (ACH) payments and oversee check runs.</p><p>• Verify and reconcile invoice details, ensuring compliance with company policies.</p><p>• Utilize D365 software to streamline accounts payable operations.</p><p>• Collaborate with vendors to resolve payment discrepancies and inquiries.</p><p>• Maintain organized records of all accounts payable activities.</p><p>• Assist in month-end closing procedures related to accounts payable.</p><p>• Identify opportunities for process improvements within the accounts payable function.</p><p>• Support the accounting team with additional tasks as needed.</p>
  • 2026-02-12T20:53:41Z
Specialty Recruiter Intermediate
  • Columbus, OH
  • remote
  • Temporary
  • 30.00 - 32.00 USD / Hourly
  • <p>We are looking for an experienced Specialty Recruiter Intermediate to join our client's team in Columbus, Ohio. This is a long-term contract position that requires a proactive individual with strong recruiting expertise and the ability to drive strategic hiring initiatives. The ideal candidate will play a key role in streamlining recruitment processes and aligning hiring strategies with organizational goals.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement effective recruiting strategies tailored to organizational needs.</p><p>• Manage the full recruitment cycle, ensuring seamless processes from sourcing to onboarding.</p><p>• Collaborate with hiring managers to understand job requirements and provide expert guidance on best practices.</p><p>• Analyze market data to identify trends and improve recruitment outcomes.</p><p>• Conduct meetings with customers and stakeholders to align recruitment goals with business objectives.</p><p>• Act as a subject matter expert on policies, hiring procedures, and worker's compensation.</p><p>• Optimize recruiting processes by identifying areas for improvement and implementing solutions.</p><p>• Drive strategic initiatives to enhance candidate experience and employer branding.</p><p>• Provide detailed reviews and recommendations for recruitment strategies.</p><p>• Maintain compliance with company policies and industry regulations throughout the hiring process.</p>
  • 2026-01-16T19:28:57Z
Data Scientist: III (Senior)
  • Columbus, OH
  • onsite
  • Temporary
  • 60.00 - 65.69 USD / Hourly
  • <p>Our Enterprise Data and Analytics team is growing. We’re looking for a Lead Data Scientist to assist with building and developing our Data Science team and lead us into the next generation of banking. We are reimagining how data is used across the bank to better serve our customers support our communities and make our colleagues lives better. Our goal is to be the best performing Regional Bank in America and we need data and analytics to meet that goal.</p><p>As we advance our data science and analytics capabilities we want a Lead Data Scientist to develop experts in modeling complex business problems and discovering business insights using statistical algorithmic mining and visualization techniques. We are looking for a leader who has a passion for developing others driving change and continuously improving and evolving the application of technologies to meet todays and tomorrow’s challenges.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>· Prioritizes analytical projects based on business value and technological readiness</p><p>· Performs large-scale experimentation and build data-driven models to answer business questions</p><p>· Conducts research on cutting-edge techniques and tools in machine learning/deep learning/artificial intelligence</p><p>· Evangelizes best practices to analytics and products teams</p><p>· Acts as the go-to resource for machine learning across a range of business needs</p><p>· Owns the entire model development process, from identifying the business requirements, data sourcing, model fitting, presenting results, and production scoring</p><p>· Provides leadership, coaching, and mentoring to team members and develops the team to work with all areas of the organization</p><p>· Works with stakeholders to ensure that business needs are clearly understood and that services meet those needs</p><p>· Anticipates and analyzes trends in technology while assessing the emerging technologies impact(s)</p>
  • 2026-02-04T19:48:38Z
Receptionist
  • Moraine, OH
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a dedicated and organized Receptionist to join our team on a contract basis in Moraine, Ohio. This role is essential in ensuring smooth front office operations by managing communications and administrative tasks efficiently. If you excel in multitasking and enjoy creating a welcoming environment, we encourage you to apply.<br><br>Responsibilities:<br>• Greet visitors and clients professionally, ensuring a warm and welcoming atmosphere.<br>• Handle incoming calls promptly, directing them to the appropriate departments or individuals.<br>• Manage incoming and outgoing mail, ensuring accurate sorting and distribution.<br>• Maintain an organized reception area by keeping it tidy and presentable.<br>• Assist with administrative tasks such as scheduling appointments or maintaining records.<br>• Provide general support to other departments as needed.<br>• Monitor office supplies and coordinate replenishment when necessary.<br>• Ensure confidentiality of sensitive information and adhere to company policies.
  • 2026-02-13T15:13:47Z
Sr. IT Auditor
  • Columbus, OH
  • onsite
  • Contract / Temporary to Hire
  • 40.00 - 50.00 USD / Hourly
  • <p>Robert Half Management Resources is currently looking for a Sr. IT Auditor for a contract, possible contract to hire role supporting a client in the Columbus, OH area. Role will support SOX and IT Audit compliance programs at the organization. This role will manage/execute internal IT audit activities as well as be the primary point of contact for external auditors related to SOX and IT Audits. This contract role is expected to last 3-6 months, with potential for conversion. Role is based 100% onsite at the client's location in Columbus, OH.</p><p><br></p><p>Responsibilities:</p><p>• Manage the Sarbanes-Oxley (SOX) compliance program, including risk assessments, internal control testing, remediation of deficiencies, and stakeholder collaboration.</p><p>• Conduct internal audits to evaluate operational, financial, and compliance controls, while supporting external auditors with required documentation and testing.</p><p>• Identify areas for process improvements and recommend strategies to enhance internal controls and reduce organizational risks.</p><p>• Provide compliance training and guidance to teams across the company to strengthen overall adherence to regulatory standards.</p><p>• Prepare detailed reports on audit findings and communicate results effectively to senior leadership.</p><p>• Collaborate with various departments to ensure alignment on risk mitigation strategies and compliance initiatives.</p><p>• Stay updated on industry regulations and best practices, applying this knowledge to enhance the organization's control framework.</p><p>• Assist in the development and implementation of risk management initiatives to ensure consistent organizational compliance.</p><p>• Serve as the subject-matter expert on SOX compliance and audit requirements, offering insights and solutions to complex challenges.</p>
  • 2026-01-29T21:23:43Z