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8 results for Customer Experience Specialist in Columbus, OH

Customer Support Specialist
  • Vandalia, OH
  • remote
  • Temporary
  • 16.49 - 17.25 USD / Hourly
  • <p>Join our team as a Customer Support Specialist and play a vital role in supporting our daily operations. We’re looking for an organized, detail-oriented individual with strong communication skills and the ability to thrive in a fast-paced environment.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Answer high-volume phone calls from members and assist with their inquiries</li><li>Accurately process member enrollments over the phone, following a provided question list</li><li>Perform data entry into the member portal; submit records and confirm successful completion</li><li>Scan and index documents to ensure accurate digital recordkeeping</li><li>Distribute incoming mail and support general office functions</li><li>Handle routine outreach to vendors as needed</li><li>Post eligibility information and run regular reports for department use</li></ul><p>For immediate consideration, call 937.224.8326.</p>
  • 2025-12-22T19:14:44Z
Customer Service Representative
  • Vandalia, OH
  • onsite
  • Contract / Temporary to Hire
  • 16.15 - 18.70 USD / Hourly
  • <p>We are looking for a motivated Customer Service Representative to join our team in Vandalia, Ohio. In this Contract to permanent position, you will play a key role in ensuring smooth operations by managing data entry tasks, processing enrollments, and handling vendor communications. This role requires excellent organizational skills and a commitment to providing outstanding service.</p><p><br></p><p>Responsibilities:</p><p>• Perform accurate data entry tasks into member portals and verify submissions for confirmation.</p><p>• Process enrollments and post eligibility details to ensure timely updates.</p><p>• Communicate effectively with vendors and representatives to address inquiries or resolve issues.</p><p>• Generate and analyze reports to support operational efficiency.</p><p>• Handle scanning and indexing of documents to maintain organized records.</p><p>• Distribute mail and manage incoming correspondence in a timely manner.</p><p>• Answer inbound phone calls with professionalism and provide helpful solutions.</p><p>• Schedule appointments and maintain calendars to optimize workflows.</p><p>• Utilize Microsoft Excel and Word to create and manage documentation.</p><p>• Respond to email inquiries to ensure clear and timely communication.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p><p><br></p>
  • 2025-12-24T17:04:06Z
Accounts Receivable Specialist
  • Dublin, OH
  • onsite
  • Permanent
  • 52000.00 - 60000.00 USD / Yearly
  • <p><strong>Job Description: </strong></p><p>Robert Half is seeking an Accounts Receivable Specialist to join our Full-Time Professionals practice group. Our Full-Time Professionals are the Accounting and Finance Loan Staff for Robert Half of central Ohio. These professionals tackle challenging, long term and highly visible client directed projects in the Columbus market. The skills and exposure successful candidates receive significantly advance their career. Previous success in fast paced and dynamic environments with a get it done mindset are a must for this position. The Accounts Payable Specialist will have extensive knowledge of the Full Receivables Cycle.</p><p> </p><p><strong>Responsibilities </strong>(Responsibilities include but not limited to):</p><ul><li>Posts customer payments by recording cash, checks, and credit card transactions.</li><li>Posts revenues by verifying and entering transactions form lock box and local deposits.</li><li>Updates receivables by totaling unpaid invoices.</li><li>Maintains records by copying invoices, debits, and credits.</li><li>Verifies validity of account discrepancies by obtaining and investigating information from sales, trade promotions, customer service departments, and from customers.</li><li>Resolves valid or authorized deductions by entering adjusting entries.</li><li>Resolves invalid or unauthorized deductions by following pending deductions procedures.</li><li>Resolves collections by examining payment plans, payment history, credit line; collection calls.</li><li>Summarizes receivables by maintaining invoice accounts; coordinating monthly transfer to accounts receivable account; verifying totals; preparing report.</li></ul><p>Qualified Candidates needed, apply today! Submit your resume and contact <strong>Full Time Professionals Group Practice Director, Brian at 614-456-1902</strong> for more information.</p>
  • 2025-12-31T16:33:39Z
Member Services Representative
  • Columbus, OH
  • onsite
  • Temporary
  • 19.95 - 23.10 USD / Hourly
  • <p>We are looking for a dedicated Member Services Representative to join our team on a full-time contract basis in East Columbus, Ohio. This role requires strong organizational skills and a commitment to providing exceptional service to members. As part of a fast-paced environment, you will play a vital role in maintaining accurate records and delivering timely responses to member inquiries.</p><p><br></p><p>Responsibilities:</p><p>• Enter and update member information with precision and attention to detail in the organization's database.</p><p>• Ensure all member records are accurate, complete, and compliant with established guidelines.</p><p>• Handle incoming calls, resolve member inquiries, and escalate complex issues to the appropriate team members.</p><p>• Create and distribute routine and specialized reports to support departmental goals.</p><p>• Collaborate with colleagues to contribute to special projects and drive process improvements.</p><p>• Uphold organizational policies, standards, and confidentiality requirements in all tasks.</p>
  • 2025-12-26T18:43:54Z
Sales Audit Specialist
  • Columbus, OH
  • onsite
  • Contract / Temporary to Hire
  • 24.15 - 26.40 USD / Hourly
  • <p><strong>Overview:</strong></p><p>We are seeking a detail-oriented Sales Audit Specialist to join our team. This role is responsible for ensuring the accuracy and integrity of financial transactions across our retail service centers and warehouses. The ideal candidate thrives in a fast-paced environment and possesses strong problem-solving skills.</p><p><br></p><ul><li><strong>Key Responsibilities:</strong></li><li>Investigate and resolve discrepancies in cash balances for retail service centers and warehouses, including issues such as missing payments, unprocessed customer refunds, and delayed or absent deposits and lockbox checks.</li><li>Conduct daily and monthly reconciliations of store depository accounts; actively track and communicate anomalies, making necessary financial adjustments.</li><li>Collaborate with field teams and IT staff to troubleshoot and support the resolution of payment processing and operational challenges.</li><li>Contribute to the month-end close process by assisting in the preparation of key journal entries and related accounting documentation.</li><li>Respond to customer inquiries regarding credit card transactions, ensuring timely and accurate follow-up.</li><li>Provide support to retail locations in addressing and resolving invoicing errors or concerns.</li><li>Take on additional projects and duties as required by management.</li></ul><p><br></p>
  • 2025-12-26T08:04:10Z
Accounts Receivable Specialist (Contract-to-Hire)
  • Dublin, OH
  • onsite
  • Temporary
  • 22.00 - 25.00 USD / Hourly
  • <p><strong>Ready to take the next step in your accounting career? Join a dynamic team where your expertise in accounts receivable can lead to a permanent role with a growing organization!</strong></p><p><br></p><p><strong>Overview:</strong></p><p>In this role, you will handle a variety of accounts receivable tasks, ensuring timely and accurate processing of customer payments and maintaining strong financial records. This is a <strong>contract-to-hire opportunity</strong>, offering the chance to demonstrate your skills and transition into a permanent role. The ideal candidate is detail-oriented, organized, and thrives in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process and post customer payments accurately and promptly</li><li>Monitor and reconcile accounts receivable ledger</li><li>Prepare and send invoices to clients</li><li>Follow up on overdue accounts and manage collections</li><li>Assist with month-end closing and reporting</li><li>Maintain compliance with company policies and accounting standards</li></ul><p><br></p>
  • 2025-12-12T17:04:16Z
Presentation Specialist
  • Columbus, OH
  • onsite
  • Temporary
  • 19.95 - 21.00 USD / Hourly
  • We are looking for a skilled Presentation Specialist to join our team on a long-term contract basis in Columbus, Ohio. In this role, you will utilize your expertise in Microsoft Office tools to create high-quality pitch books, presentations, and other detailed documents. The ideal candidate will demonstrate strong communication and organizational skills while excelling in a fast-paced environment with shifting priorities.<br><br>Responsibilities:<br>• Develop visually compelling pitch books, presentations, and other materials using Microsoft Word, Excel, and PowerPoint.<br>• Collaborate effectively with clients and team members from diverse backgrounds to understand project requirements and deliver exceptional results.<br>• Perform quality assurance checks on your own work as well as on deliverables created by others.<br>• Provide guidance and training to colleagues, helping them improve their skills and efficiency in presentation creation.<br>• Handle reprographic tasks, including photocopying and scanning, with minimal supervision.<br>• Ensure projects are completed within deadlines, adapting to changing priorities as needed.<br>• Follow established site procedures for receiving and processing client instructions.<br>• Maintain a high level of organization in managing multiple tasks and workflows.<br>• Identify opportunities to streamline processes and implement shortcuts for better productivity.<br>• Support the team in maintaining consistency and accuracy across all deliverables.
  • 2025-12-15T17:03:58Z
Grants Manager
  • Columbus, OH
  • remote
  • Temporary
  • - USD / Hourly
  • <p>Robert Half Management Resources is currently looking for an experienced Grants Project Manager to assist a Columbus, OH based non-profit with grant funding disbursement for 2026. This role will assist the organization with planning, process, and execution of granting funding to service providers across Ohio aligned with its mission. This role includes some strategic responsibilities (such as helping define the grant distribution and compliance process and senior-level stakeholder engagement), as well as tactical responsibilities such managing organizational email inboxes, fielding questions from potential grant applicants, reviewing potential conflicts of interest, performing due diligence on grant applicants, and reviewing applications. Role is expected to last about 4 months, with potential for extensions. This client is based in Columbus, OH, but role is open to hybrid/remote resources with a strong non-profit grants management skillset.</p><p><br></p><p>Responsibilities:</p><p>• Manage multiple inboxes and respond to inquiries using standard templates or direct them to the appropriate team members.</p><p>• Conduct conflict of interest reviews for regional board members and compile summary reports based on submitted applications.</p><p>• Add and assign grant reviewers to specific review groups within the database and ensure proper organization.</p><p>• Prepare materials for regional and expert panel meetings to facilitate efficient decision-making processes.</p><p>• Communicate with grantees regarding reporting requirements, payment notifications, and any questions related to the grant process.</p><p>• Collaborate with the Finance team to provide grantees with necessary information for grant closure and compliance.</p><p>• Update grant portals with close-out documentation and final reporting details, ensuring all data is accurate and complete.</p><p>• Track grant amendment requests and develop presentation materials to support internal review processes.</p><p>• Assist in preparing for committee meetings by organizing necessary documentation and coordinating logistics.</p><p>• Monitor and manage high volumes of applications and deliverables across multiple cycles, ensuring deadlines are met.</p>
  • 2025-12-16T19:28:36Z