<p>We are seeking an experienced and detail-oriented <strong>Tax Manager</strong> to join our team in <strong>Dublin, OH</strong> on a <strong>contract-to-hire basis</strong>. This role will oversee tax compliance, planning, and reporting, ensuring accuracy and adherence to federal, state, and local regulations. If you have strong technical tax knowledge and leadership skills, this is an excellent opportunity to transition into a permanent role with a growing organization.</p><p><br></p><ul><li>Manage all aspects of tax compliance, including federal, state, and local filings.</li><li>Oversee tax planning strategies to minimize liabilities and ensure compliance.</li><li>Prepare and review corporate tax returns and related documentation.</li><li>Monitor changes in tax laws and regulations, advising leadership on implications.</li><li>Support audits and provide necessary documentation to external auditors.</li><li>Collaborate with finance and accounting teams on tax-related matters and reporting.</li><li>Implement and maintain internal controls to ensure accuracy and compliance.</li></ul>
<p>We are looking for a detail-oriented Office Manager to join our client in Carroll, Ohio. This contract to permanent position requires a proactive individual who can work independently and efficiently manage office operations. The role involves overseeing financial processes, maintaining supplies, and supporting administrative needs.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage accounts payable tasks, including performing 3-way matching and ensuring accuracy.</p><p>• Handle accounts receivable functions such as reconciliations, cash applications, and collections.</p><p>• Approve expense reports and manage insurance payment processing.</p><p>• Assist in creating and updating bills of materials (BOMs) for organizational needs.</p><p>• Monitor and order office supplies to ensure smooth day-to-day operations.</p><p>• Perform administrative duties to support office management and ensure operational efficiency.</p><p>• Maintain accurate records and documentation using QuickBooks.</p><p>• Collaborate with team members to address financial and administrative inquiries.</p>
<p>*HYBRID*</p><p>**For more information, contact Jason Young @ [email protected] or 937/637-7759**</p><p><br></p><p>Our client, a GROWING DoD contractor is hiring for a Sr. Accountant. This role is responsible for managing and maintaining general ledger accounts, performing detailed flux analysis, supporting annual audit activities, and executing month-end close duties. The role often includes compliance and reporting duties specific to government contracts, with expertise in developing, reviewing, and maintaining rate structures for overhead, fringe, and related costs.</p><p> </p><p>Key Responsibilities:</p><p>· Oversee the accurate recording and reconciliation of general ledger accounts.</p><p>· Perform flux analysis to identify and explain variances in financial statement accounts.</p><p>· Participate in annual audit processes, including preparing schedules and responding to auditor inquiries.</p><p>· Execute month-end close activities, ensuring timely and accurate reporting.</p><p>· Manage accounting functions related to government contracts, including compliance and proper documentation.</p><p>· Develop and maintain indirect rate structures (e.g., overhead, fringe, G& A) to ensure compliance with government regulations.</p><p>· Utilize Deltek Costpoint for accounting, project management, and reporting needs.</p><p>· Leverage advanced MS Excel skills for data analysis, financial modeling, and reporting.</p><p>· Work in coordination with operations and finance teams to deliver accurate contract cost and rate information.</p><p>· Ensure all processes are aligned with Department of Defense (DoD) standards and best practices.</p>
<p>We are looking for a detail-oriented<strong> Billing Clerk </strong>to join our team in Dublin, Ohio. This is a <strong>contract to permanent </strong>employment opportunity. The ideal candidate will have a strong background in billing processes, inventory management, and vendor relations, paired with excellent organizational and communication skills.</p><p><br></p><p>Responsibilities:</p><p>• Perform accurate and timely processing of billing activities, ensuring compliance with company policies.</p><p>• Manage inventory records and reconcile discrepancies to maintain data accuracy.</p><p>• Support inside sales operations by handling customer inquiries and processing orders.</p><p>• Coordinate vendor relationships, including tracking orders and resolving issues.</p><p>• Utilize Microsoft Excel to generate reports, analyze data, and maintain spreadsheets.</p><p>• Communicate effectively with team members and external stakeholders via email and phone.</p><p>• Maintain organized records of billing and inventory transactions.</p><p>• Collaborate with other departments to streamline workflows and improve efficiency.</p><p>• Use Microsoft Outlook to manage schedules and coordinate communications.</p><p>• Assist with additional administrative tasks as needed.</p>
We are looking for a skilled Corporate Paralegal to join our team in Columbus, Ohio. In this long-term contract position, you will play a key role in managing legal documentation, ensuring compliance, and supporting the team with contract administration processes. This opportunity is ideal for individuals with a strong background in corporate legal practices and a keen eye for detail.<br><br>Responsibilities:<br>• Draft and review legal contracts, ensuring accuracy and adherence to company policies.<br>• Support compliance efforts by monitoring legal standards and addressing regulatory requirements.<br>• Manage contract administration processes, including documentation and tracking.<br>• Provide assistance in construction contracting tasks, offering expertise where required.<br>• Collaborate with legal teams to prepare for discovery, civil litigation, and trials.<br>• Utilize case management software to organize and maintain legal records.<br>• Conduct research on compliance risk factors and recommend appropriate actions.<br>• Assist in trial preparation by gathering and analyzing relevant data.<br>• Ensure the smooth execution of legal processes and maintain detailed documentation.<br>• Coordinate with internal teams to address legal inquiries and issues effectively.
We are looking for a skilled Accounts Receivable Clerk to join our team in Moraine, Ohio. This Contract-to-permanent position offers the opportunity to apply your expertise in collections while contributing to the efficient management of accounts. The ideal candidate will have strong attention to detail and the ability to work effectively in a fast-paced environment.<br><br>Responsibilities:<br>• Analyze customer accounts to identify payments made, refunds due, or balances eligible for transfer.<br>• Process requests for updates to customer profiles, including address changes, credit term modifications, and other maintenance tasks.<br>• Document customer interactions and communication, ensuring accurate records of calls and correspondence.<br>• Verify invoice details against purchase orders or contracts, including quantities, pricing, payment terms, and applicable taxes.<br>• Assist in preparing reconciliation documents to ensure accuracy across accounts.<br>• Compile and generate daily, weekly, monthly, and annual reports, statements, and invoices as required.<br>• Draft correspondence and reports as needed to support departmental functions.<br>• Perform additional tasks as assigned to support the overall efficiency of the team.
We are looking for a skilled Tax Reporting Specialist III to join our team in Columbus, Ohio. In this role, you will independently oversee tax filings and ensure compliance with regulatory requirements while maintaining accuracy and timeliness. This is a long-term contract position, offering an opportunity to mentor other specialists and contribute to the success of our tax reporting operations.<br><br>Responsibilities:<br>• Prepare, manage, and analyze complex reports related to tax returns and compliance requirements.<br>• Review and interpret financial data for tax deposit calculations and return preparation.<br>• Gather and validate data from various sources to ensure accuracy and reliability.<br>• Conduct detailed analyses of incoming information, identifying and escalating issues as needed.<br>• Lead the year-end tax reporting process and assist with monthly journal entry preparation.<br>• Review basic tax returns completed by other team members to ensure quality and compliance.<br>• Utilize advanced skills in Microsoft Excel, Word, and Outlook to perform reporting tasks efficiently.<br>• Adapt to flexible working hours, including nights, weekends, or holidays, to meet business needs.<br>• Collaborate with management to address complex tax-related issues and provide actionable insights.
<p>We are looking for an experienced Production Manager to oversee video content creation and management for executive communications. This long-term contract position, based in Columbus, Ohio, will involve collaborating with stakeholders to design workflows, optimize processes, and ensure video platforms meet organizational standards. The ideal candidate will bring expertise in video production and promotional content, while maintaining compliance with brand and regulatory guidelines.</p><p><br></p><p>Responsibilities:</p><p>• Develop user-friendly tools and templates for video content creation, enabling communicators to efficiently manage executive messaging.</p><p>• Partner with communication teams to understand requirements and design streamlined workflows.</p><p>• Provide training and support to users for video platforms and tools.</p><p>• Manage video platforms, ensuring functionality, resolving issues, and maintaining updated documentation.</p><p>• Gather feedback from users, monitor platform usage, and recommend improvements to enhance efficiency.</p><p>• Collaborate with Legal, Compliance, and IT teams to ensure videos adhere to brand and regulatory standards.</p><p>• Track adoption rates of tools and platforms, analyze insights, and address challenges to maintain smooth operations.</p><p>• Troubleshoot technical issues and update guides as needed to support users.</p><p>• Work closely with stakeholders to ensure processes align with organizational goals and expectations.</p>
We are looking for an experienced Executive Assistant to provide high-level administrative and operational support to the Chief Executive Officer in Columbus, Ohio. This contract-to-permanent position is ideal for a detail-oriented individual who excels in managing priorities, maintaining confidentiality, and liaising effectively with various stakeholders. The role requires exceptional organizational skills and a proactive approach to handling executive-level tasks in a dynamic corporate environment.<br><br>Responsibilities:<br>• Manage the executive's calendar, including scheduling meetings, coordinating appointments, and ensuring seamless time management.<br>• Arrange domestic and international travel, including bookings, itineraries, and detailed travel plans.<br>• Prepare accurate expense reports and reimbursements using Concur in compliance with company policies.<br>• Draft, edit, and finalize executive-level correspondence, presentations, and reports using Microsoft Office Suite.<br>• Organize and coordinate meetings, video conferences, and leadership briefings, ensuring all logistics and materials are properly prepared.<br>• Handle the preparation of agendas and documentation for board meetings and executive sessions.<br>• Maintain and safeguard confidential files, records, and documents in line with organizational standards.<br>• Support special projects and initiatives assigned by executive leadership, ensuring timely and high-quality execution.<br>• Facilitate effective communication between the executive and internal or external stakeholders.<br>• Manage multiple priorities and deadlines with efficiency and attention to detail.
We are looking for a Help Desk and Infrastructure Manager to lead our IT support team and oversee day-to-day infrastructure operations within our manufacturing organization. This position offers the opportunity to combine technical expertise with leadership responsibilities, ensuring seamless support for end-users and efficient management of IT systems. As a long-term contract role based in Dayton, Ohio, this position is ideal for candidates seeking a dynamic environment where they can guide a team while contributing to the growth and maturity of IT processes.<br><br>Responsibilities:<br>• Lead a team of four IT support professionals, providing direction and mentorship to enhance their skills and performance.<br>• Serve as the primary escalation point for Tier 2 issues, ensuring quick and effective resolution of complex support cases.<br>• Oversee the management and resolution of approximately 400 support tickets monthly, maintaining high-quality service standards.<br>• Develop and implement a structured tiered support model to streamline operations and improve efficiency.<br>• Administer and optimize Microsoft Office 365 and related tools to meet organizational needs.<br>• Manage endpoint devices, including patching and updates, through NinjaOne to ensure smooth functionality.<br>• Supervise workflows and reporting within Zendesk, ensuring accurate tracking and analysis of ticketing metrics.<br>• Build and maintain a SharePoint-based intranet to support team collaboration and information sharing.<br>• Collaborate with marketing teams to implement SharePoint-driven initiatives and enhance digital content.<br>• Identify areas for improvement in IT processes and team capabilities, developing strategies to address skill gaps and operational inefficiencies.
We are looking for a detail-oriented Bookkeeper to join our team in Delaware, Ohio on a contract basis. In this role, you will be responsible for managing full-cycle bookkeeping tasks, ensuring accuracy in financial records, and providing support for accounting operations. This position offers flexibility with both permanent and part-time hours available, making it ideal for professionals seeking adaptable work arrangements.<br><br>Responsibilities:<br>• Handle all aspects of full-charge bookkeeping, including accounts payable, accounts receivable, and bank reconciliations.<br>• Manage financial records using QuickBooks (both desktop and online versions) to maintain accuracy and efficiency.<br>• Utilize Xero software for accounting tasks as needed, with training provided for client-specific requirements.<br>• Perform quality control reviews on bookkeeping tasks completed by entry level team members to ensure compliance and accuracy.<br>• Prepare and maintain detailed financial reports for management and client use.<br>• Collaborate with clients and team members to address accounting inquiries or discrepancies.<br>• Ensure timely reconciliation of bank statements and other financial accounts.<br>• Maintain organized and up-to-date financial documentation for audit readiness.<br>• Support the accounting team with additional tasks as required.
We are looking for an experienced Program Manager to lead data warehousing initiatives within a dynamic and fast-paced environment in Columbus, Ohio. This role will focus on driving innovation and continuous improvement in the bank's Enterprise Data Warehouse platform, ensuring alignment with strategic goals and technological advancements. As a leader in the Data Technology organization, you will oversee a dedicated team while collaborating with cross-functional stakeholders to enhance the data ecosystem and meet evolving business needs. This is a long-term contract position offering an opportunity to shape and optimize data-driven solutions.<br><br>Responsibilities:<br>• Provide leadership and direction to a team of 12-16 professionals, offering coaching and technical guidance.<br>• Drive agile project execution to maintain consistent progress, transparency, and stakeholder involvement.<br>• Implement the organization's technology strategy, ensuring it aligns with enterprise objectives and business priorities.<br>• Manage demand planning and assess the feasibility and impact of data warehousing projects.<br>• Translate technical designs into physical data models, ensuring compliance with governance, architecture, and business requirements.<br>• Collaborate with operational data teams to manage data sources and downstream systems for reporting and analytics.<br>• Oversee incident resolution and implement continuous improvement initiatives to enhance operational metrics.<br>• Partner with business and technology leaders to understand requirements and deliver effective data solutions.<br>• Maintain efficiency within the data warehouse platform while supporting innovation and scalability.<br>• Perform additional responsibilities as needed to support organizational goals.
<p>Our team is seeking a highly detail-oriented Full Charge Bookkeeper for a contract-to-permanent opportunity based in Dublin, Ohio. In this role, you will handle a variety of financial tasks, including managing day-to-day transactions and maintaining accurate records. The ideal candidate will have strong attention to detail, excellent organizational skills, and proficiency in accounting software.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Manage all aspects of general ledger accounting, including account reconciliations and maintaining accurate financial records.</li><li>Prepare and file monthly tax returns, ensuring proper setup and communication with tax authorities.</li><li>Partner with external accounting firms to support tax compliance and regulatory requirements.</li><li>Utilize Tribute accounting software and intermediate-level Excel skills to efficiently manage financial data and reporting.</li><li>Conduct bank reconciliations to ensure accurate cash management and reporting.</li><li>Oversee the timely and accurate processing of sales and use tax filings.</li><li>Lead month-end close processes to ensure timely production of reliable financial statements.</li><li>Maintain detailed documentation of ledger accounts, proactively identifying and resolving discrepancies.</li><li>Participate in a structured transition period, learning best practices and operational workflows from the retiring bookkeeper to guarantee business continuity.</li></ul>
We are looking for a detail-oriented Administrative Assistant to join a commercial property management company in Columbus, Ohio. This is a contract position with the potential for long-term employment that offers the opportunity to work onsite and play a critical role in supporting daily operations. The ideal candidate will be skilled in lease administration, document management, and communication with tenants.<br><br>Responsibilities:<br>• Manage tenant communication by responding to inquiries, addressing concerns, and ensuring timely follow-ups.<br>• Oversee document preparation, including lease agreements, ensuring proper signatures and accurate filings.<br>• Track critical deadlines and proactively remind involved parties to meet requirements.<br>• Prepare and distribute lease-related correspondence using pre-designed templates.<br>• Maintain organized records through tools like Dropbox and Smartsheets.<br>• Utilize Microsoft Excel to manage data and generate reports.<br>• Coordinate administrative tasks to support property management operations.<br>• Ensure efficient office functionality by managing supplies and resources.<br>• Collaborate with team members to improve workflow and organizational processes.
We are looking for an experienced SAP B1 Consultant to join our team on a long-term contract basis in Lewis Center, Ohio. In this role, you will leverage your expertise to optimize system performance and align technology solutions with business processes. Your focus will be on enhancing operational efficiency, integrating systems, and providing actionable recommendations to drive success.<br><br>Responsibilities:<br>• Evaluate current processes to identify technology gaps and inefficiencies in workflows.<br>• Provide expert recommendations for optimizing SAP Business One to align with production and revenue goals.<br>• Assess and integrate 'home-grown' systems with SAP Business One for seamless functionality.<br>• Address challenges related to disparate data sources and propose solutions for unified data management.<br>• Enhance the use of SAP Business One Sales Module to improve tracking and work-in-progress metrics.<br>• Analyze the Order to Cash module and determine its effectiveness for business needs without requiring a full warehouse management system.<br>• Review team structure and skills, offering recommendations for organizational improvements and necessary skill upgrades.<br>• Document business processes and system configurations to ensure clarity and consistency.<br>• Collaborate with stakeholders to ensure alignment between technical solutions and business requirements.<br>• Provide insights and strategies to optimize system usage without recommending major system overhauls.
We are looking for an experienced and detail-oriented Business Systems Consultant III to join our team in Columbus, Ohio. In this role, you will lead complex business system application improvements and system enhancement projects, serving as a key liaison between vendors, business areas, legal teams, and IT. As a subject matter expert, you will oversee initiatives with significant complexity and impact, ensuring seamless execution and delivery. This is a long-term contract position offering the opportunity to drive meaningful change in system processes and implementations.<br><br>Responsibilities:<br>• Lead business system application improvement initiatives and oversee system enhancement projects with high complexity and risk.<br>• Act as the subject matter expert for multiple system applications, providing guidance and expertise to stakeholders.<br>• Develop project documentation, including timelines, initiation plans, work breakdown structures, and cost estimates.<br>• Identify business challenges and objectives, evaluating system-related issues and recommending effective solutions.<br>• Facilitate design review sessions to ensure adherence to system standards, compliance requirements, and usability.<br>• Conduct meetings with stakeholders, including senior management, to present findings, recommendations, and influence key decisions.<br>• Coordinate and deliver training programs related to assigned projects, ensuring effective knowledge transfer.<br>• Manage communication efforts around project updates, scope changes, risks, and rollout timelines.<br>• Document, monitor, and resolve system issues, escalating concerns when necessary.<br>• Contribute to post-implementation reviews and recommend process improvements for specific platforms or applications.
<p>Robert Half Management Resources is currently looking for an experienced Plant Controller to support a $10M Manufacturing client in Mansfield, Ohio. In this role, you will play a vital part in overseeing financial operations, ensuring accurate reporting, and maintaining effective controls over processes. The plant controller will assist with a variety of daily tasks to include: A/P, A/R, Payroll, Journal entries, month-end close, and reconciliations. This role will also assist company leadership with project-related activities to include: GL clean-up, A/R process improvement, ad hoc financial analysis, cash flow analysis, and other potential financial process improvement initiatives. This is a contract role (potential for contract to hire) based 100% at the client's location in Mansfield, OH. </p><p><br></p><p>Responsibilities:</p><p>• Manage and oversee document control processes, ensuring all records are accurately maintained and organized.</p><p>• Compile and prepare financial documents and reports, ensuring compliance with company and industry standards.</p><p>• Monitor and analyze cash flow, providing insights and recommendations for effective financial planning.</p><p>• Conduct thorough credit and business analyses to support decision-making and mitigate risks.</p><p>• Perform due diligence and financial analysis to evaluate business opportunities and maintain operational efficiency.</p><p>• Prepare and present external reports and management reporting, ensuring clarity and accuracy.</p><p>• Coordinate month-end closing procedures, ensuring timely and precise financial statements.</p><p>• Develop forecasts and budgets to support strategic planning and resource allocation.</p><p>• Utilize analytics to evaluate financial performance and identify areas for improvement.</p><p>• Manage inventory accounting processes, ensuring accurate tracking and reporting.</p>
We are looking for a detail-oriented HR Coordinator II to join our team in Westerville, Ohio. In this long-term contract position, you will play a vital role in supporting recruitment and onboarding processes while ensuring compliance with company policies. This opportunity is ideal for someone with strong organizational skills and a passion for creating efficient workflows.<br><br>Responsibilities:<br>• Oversee the recruitment process, including posting job openings, reviewing applications, and scheduling interviews.<br>• Coordinate onboarding activities to ensure a seamless experience for new hires.<br>• Maintain accurate documentation related to hiring and employee records.<br>• Utilize applicant tracking systems (ATS) to manage candidate information efficiently.<br>• Collaborate with team members to optimize recruitment strategies and hiring processes.<br>• Ensure compliance with company policies and confidentiality standards.<br>• Manage travel arrangements and lodging expenses for candidates and employees as needed.<br>• Support budget processes and expense reporting for HR activities.<br>• Communicate effectively with internal teams and external candidates to provide updates and resolve inquiries.<br>• Contribute to the continuous improvement of HR operations through proactive problem-solving.
<p>We are looking for an experienced Tax Preparer to join our client in Pickerington, Ohio. This is a Contract position, providing an excellent opportunity to assist with individual and sole proprietorship tax returns during the busy tax season. The role focuses on preparing 1040 income taxes, with additional opportunities to support extensions and develop recurring seasonal collaboration.</p><p><br></p><p>Responsibilities:</p><p>• Prepare individual tax returns, including state, city, and school taxes.</p><p>• Handle tax filings for sole proprietors, ensuring accurate and timely submissions.</p><p>• Apply knowledge of Schedule C and Schedule E to complete relevant tax documentation.</p><p>• Collaborate with the team to meet deadlines during the tax season.</p><p>• Assist with tax extensions as needed, providing ongoing support.</p><p>• Utilize UltraTax software to streamline tax preparation processes.</p><p>• Verify accuracy of tax data and ensure compliance with regulations.</p><p>• Communicate effectively with clients to gather necessary information.</p><p>• Maintain confidentiality and professionalism in all client interactions.</p>
<p>We are looking for a talented Corporate Recruiter to join our client's team in Westerville, Ohio. In this role, you will play an integral part in shaping and growing our Engineering and Information Technology teams. This is a long-term contract position where you will manage full-cycle recruitment processes, partner with leadership to develop hiring strategies, and contribute to continuous improvements in talent acquisition. If you are passionate about building strong teams and driving organizational success, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Lead the full-cycle recruitment process for assigned roles, from sourcing candidates to onboarding new hires.</p><p>• Partner with HR Business Partners and company leadership to develop and execute effective recruitment strategies.</p><p>• Build and maintain strong relationships with stakeholders to ensure alignment with business goals.</p><p>• Utilize data and metrics to evaluate recruitment performance and identify areas for improvement.</p><p>• Collaborate with the Talent Acquisition team to share knowledge and enhance recruitment practices.</p><p>• Drive innovation by proposing and implementing improvements to recruitment processes and tools.</p><p>• Ensure compliance with ethical hiring practices while maintaining high standards of customer service.</p><p>• Develop programs to support talent needs across the organization and address workforce challenges.</p><p>• Manage high-volume recruiting efforts with a consultative and sales-oriented approach.</p><p>• Contribute to the growth of the Engineering and IT teams by hiring top talent in critical roles.</p>
We are looking for a skilled Help Desk Analyst I to join our team in Westerville, Ohio. In this contract position, you will play a pivotal role in providing technical support and training to improve IT processes and user experience. This opportunity is ideal for someone who thrives in a manufacturing environment and is passionate about delivering exceptional service.<br><br>Responsibilities:<br>• Upgrade IT systems and technologies to streamline business operations while minimizing disruptions.<br>• Develop and implement strategies to enhance service desk efficiency and future support processes.<br>• Create and deliver training programs to educate users on IT technologies and procedures.<br>• Offer guidance and support to the Service Management team and end users, ensuring effective utilization of IT systems.<br>• Troubleshoot and resolve technical issues related to Active Directory and Microsoft Windows environments.<br>• Manage and respond to service desk tickets in a timely manner.<br>• Perform basic troubleshooting for hardware and software issues.<br>• Ensure smooth operation of systems running on Microsoft Windows 10.<br>• Collaborate with team members to evaluate and improve IT service delivery.<br>• Maintain documentation of processes and solutions to support ongoing improvements.
We are looking for a skilled and proactive Desktop Support Analyst to join our team on a long-term contract basis. This role, based in Vandalia, Ohio, involves providing comprehensive support for desktop and mobile devices, ensuring smooth operations for both office and production environments. You will play a key role in troubleshooting, maintaining systems, and assisting users with technical issues.<br><br>Responsibilities:<br>• Monitor and review daily system backups for local site servers and network equipment, documenting findings appropriately.<br>• Collaborate with network administrators to address connectivity issues, server concerns, and maintain accurate Active Directory entries.<br>• Provide first-level support for non-standard applications and resolve hardware or software issues affecting desktop and mobile devices.<br>• Manage incident and service tickets efficiently, ensuring timely resolutions.<br>• Update and maintain configuration items in the computer management database.<br>• Offer technical support for production and office peripherals, addressing any operational issues.<br>• Assist users through escalated triage from the Service Desk, walk-up tech bar, and direct walk-ins.<br>• Adhere to established code of conduct and company standards.<br>• Travel occasionally (up to 10%) to support technical needs across locations.
