<p>We are looking for a <strong>bilingual Customer Service Representative</strong> to join our team in Rock Hill, South Carolina. This is a contract to permanent position, offering a dynamic and fast-paced work environment where you will play a key role in supporting tenants and handling high call volumes. If you thrive in a multitasking role and have strong communication skills in<strong> both English and Spanish, </strong>we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound calls from tenants, addressing inquiries and resolving issues promptly.</p><p>• Manage a variety of tasks, including order entry and processing work orders, ensuring accuracy and attention to detail.</p><p>• Provide assistance to the maintenance team by handling requests and coordinating with relevant departments.</p><p>• Deliver excellent customer service by effectively communicating with tenants and resolving concerns.</p><p>• Maintain a detail-oriented approach while handling interruptions and prioritizing tasks in a high-traffic environment.</p><p>• Collaborate with asset managers and other team members to support operational needs.</p><p>• Greet and assist visitors at the front desk, ensuring a welcoming and helpful experience.</p><p>• Utilize bilingual skills to communicate effectively with Spanish-speaking tenants and team members.</p><p>• Monitor call volumes and adjust workflows to maintain efficiency.</p><p>• Ensure all documentation and data entry tasks are completed accurately and on time.</p>
<p>We are seeking a detail-oriented and reliable Payroll & Accounting Specialist to support our growing organization. This role will primarily focus on bi-weekly payroll processing while also assisting with day-to-day accounting functions. The position is ideal for someone who thrives in a consistent, process-driven environment and enjoys working across both payroll and accounting responsibilities.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Process bi-weekly payroll using ADP Workforce Now, ensuring accuracy and timeliness</li><li>Maintain payroll records, including employee changes, deductions, and occasional bonus payments</li><li>Ensure compliance with payroll regulations and internal policies</li><li>Support general accounting functions, including data entry and reconciliations in QuickBooks</li><li>Assist with month-end close activities and reporting as needed</li><li>Collaborate with external accounting firm (Richter, Reeder & Lofton) to support financial processes</li><li>Maintain organized documentation and ensure data integrity across systems</li></ul><p><br></p>