<p><strong>Overview:</strong></p><p>Join a dynamic and growing organization in Columbia, SC as a Customer Service / Account Manager on a contract-to-hire basis. This role offers the opportunity to engage with key clients, resolve inquiries efficiently, and drive customer success. You will be instrumental in providing a top-tier customer experience while balancing account management responsibilities. Our team values adaptability, proactive problem-solving, and commitment to excellence.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for assigned client accounts, managing customer relationships and ensuring satisfaction.</li><li>Handle inbound and outbound customer inquiries, resolve issues, and troubleshoot problems in a timely and professional manner.</li><li>Track account activity, update records, and manage documentation to support service delivery and performance reporting.</li><li>Collaborate with internal teams (e.g., sales, operations, support) to address client needs, implement service solutions, and drive account growth.</li><li>Monitor account health, proactively identify risks or opportunities, and present recommendations to ensure client retention.</li><li>Support process improvements and contribute to operational efficiency using common customer service technologies.</li><li>Educate clients about products, services, and best practices to maximize account value and satisfaction.</li></ul><p><br></p>
We are looking for an experienced Accounting Manager/Supervisor to oversee essential financial operations and ensure compliance with agency standards. This contract position is based in Monroe, North Carolina, and offers an opportunity to lead a team within the Finance Department while managing intricate accounting tasks. The ideal candidate will play a critical role in maintaining organizational efficiency and upholding financial integrity.<br><br>Responsibilities:<br>• Supervise the daily operations of the Finance Department, including general ledger management, accounts receivable, accounts payable, and payroll.<br>• Oversee the financial aspects of the Section 8 Housing Choice Voucher program and ensure compliance with relevant regulations.<br>• Conduct regular evaluations of accounting processes to maintain accuracy and efficiency.<br>• Ensure financial data aligns with organizational requirements and external audit standards.<br>• Prepare and analyze month-end financial reports, including reconciliations and journal entries.<br>• Monitor and ensure compliance with agency scoring systems and evaluation standards.<br>• Lead financial audits and provide accurate documentation for external review.<br>• Develop and implement strategies to improve financial operations and reporting.<br>• Provide guidance and support to team members, fostering a collaborative work environment.<br>• Address complex accounting challenges with professionalism and attention to detail.
<p>Robert Half is hiring! We are looking for a skilled Salesforce Developer to join our team in Columbia, South Carolina. This role involves managing and optimizing Salesforce.com systems for a dynamic organization. The ideal candidate will bring expertise in system administration, process development, and user training to ensure seamless functionality and effective collaboration.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary administrator for the Salesforce.com platform, overseeing a medium sized user base.</p><p>• Perform routine system maintenance tasks, including account management, dashboard creation, workflow adjustments, and report generation.</p><p>• Conduct regular system audits and coordinate upgrades to maintain optimal performance.</p><p>• Manage organizational data feeds and ensure seamless integration with other systems.</p><p>• Collaborate with stakeholders to evaluate, scope, and implement new development requests.</p><p>• Develop and refine processes to support administrative, development, and change management activities.</p><p>• Provide training to new users while fostering skill development across the organization.</p><p>• Act as the liaison between users, vendors, and development teams to ensure smooth communication and project execution.</p><p>• Work independently with users to gather, define, and document development requirements.</p>
