<p>The Operations Manager will lead day-to-day operations across enterprise-level business units, driving efficiency, compliance, and alignment with organizational goals. This role partners closely with cross-functional teams to support the successful execution of strategic business initiatives.</p><p><br></p><ul><li>Oversee daily operations across multiple business units to ensure efficiency and alignment with organizational objectives.</li><li>Develop and implement operational processes, policies, and procedures to improve performance and productivity.</li><li>Collaborate with cross-functional teams to support strategic initiatives and business goals.</li><li>Monitor operational metrics and prepare reports to identify trends, risks, and areas for improvement.</li><li>Support budgeting, resource allocation, and operational planning efforts.</li><li>Lead process improvement initiatives to streamline workflows and enhance operational effectiveness.</li><li>Coordinate with leadership to drive successful execution of enterprise-level projects and initiatives.</li><li>Assist in managing vendor relationships, contracts, and operational support services.</li><li>Provide guidance and support to team members while fostering a collaborative and high-performing work environment.</li></ul>
We are looking for an Account Manager to lead client growth and strengthen long-term partnerships within our organization. This permanent role combines revenue ownership with team leadership, guiding efforts across new business development, client onboarding, ongoing engagement, and renewals. The ideal candidate brings a strategic mindset, strong relationship-building skills, and the ability to help teams deliver a high-quality experience that supports retention and sustainable growth.<br><br>Responsibilities:<br>• Direct and support a team focused on winning new business, launching client relationships successfully, maintaining active engagement, and securing renewals.<br>• Manage segment performance by tracking revenue results, monitoring pipeline activity, preparing forecasts, and driving progress toward established targets.<br>• Shape client engagement plans that encourage continued participation, strengthen satisfaction, and increase long-term account value.<br>• Lead consultative discussions with senior decision-makers to identify business needs and align solutions that address their goals.<br>• Work closely with internal partners to refine programs, enhance communications, and develop strategies tailored to the assigned market segment.<br>• Oversee hiring efforts, onboard new team members effectively, and provide coaching that builds capability and consistent performance.<br>• Ensure a seamless customer journey by aligning sales and account management activities around service quality and responsiveness.
<p>We are seeking an Office Manager that will oversee day-to-day administrative operations while supporting accounting functions such as invoice processing, payments, and year-end activities. The role also partners with leadership to manage vendor reporting, track financial items like taxes and commissions, and assist with presentations and special projects.</p><p><br></p><ul><li>Manage physical and electronic files, mail, and correspondence</li><li>Respond to requests and track vendor reporting</li><li>Handle insurance claims and real estate tax tracking</li><li>Maintain office equipment and corporate calendar</li><li>Process invoice entry and assist with checks/wires</li><li>Support account research and year-end activities (journal entries, close, 1099s)</li><li>Provide ad hoc accounting support</li><li>Assist with board meeting presentations</li><li>Conduct research and track commission payments</li><li>Support special projects as needed</li></ul>
We are looking for an organized and proactive Office Manager to support a busy workplace in Washington, District of Columbia. This Long-term Contract position is ideal for someone who can keep office operations running smoothly while coordinating vendors, facilities, employee support, and executive-level administrative needs. The successful candidate will bring strong judgment, attention to detail, and a service-oriented approach to maintaining an efficient and welcoming office environment.<br><br>Responsibilities:<br>• Oversee day-to-day office operations, ensuring facilities, vendors, and essential services are managed effectively.<br>• Lead discussions with suppliers, landlords, and service partners to secure favorable terms while tracking invoices and coordinating timely payments.<br>• Source and purchase office materials, furniture, and equipment in line with company guidelines and approved budgets.<br>• Act as the main point of contact for building-related matters, including access badges, keys, repairs, cleaning concerns, maintenance requests, and workplace technology coordination.<br>• Coordinate onboarding logistics for new employees by preparing documentation, arranging workspace setup, facilitating system and tool access, and supporting orientation activities.<br>• Arrange routine cleaning and upkeep for office spaces and equipment while helping maintain an organized, functional workplace layout.<br>• Support special initiatives such as team events, company gatherings, and other workplace programs that enhance employee experience.<br>• Provide executive administrative support through calendar coordination, travel booking, accommodation arrangements, and expense report processing.<br>• Partner with People & Culture to assist with employee benefits administration and help promote a safe, secure, and positive work environment.<br>• Monitor office inventory levels and review requests for supply purchases to ensure materials remain available without exceeding budget expectations.