<p>We are looking for an experienced IT Infrastructure Manager to lead the performance, reliability, and security of core technology environments supporting transport operations in Greater Cleveland, Ohio. This role oversees on-premises and cloud-based infrastructure, ensuring systems remain resilient, well-maintained, and aligned with operational needs. The ideal candidate brings a strong background in infrastructure administration, vendor coordination, disaster recovery planning, and continuous improvement across enterprise IT services.</p><p><br></p><p>Responsibilities:</p><p>• Direct the planning, deployment, upkeep, and retirement of infrastructure platforms that support daily IT operations.</p><p>• Oversee the stability and availability of physical servers, virtual machines, host environments, and storage systems across the organization.</p><p>• Manage cloud environments in platforms such as Microsoft Azure and Amazon Web Services to maintain secure, efficient, and scalable operations.</p><p>• Coordinate response activities for physical security events, escalating issues when appropriate and ensuring required reporting is completed.</p><p>• Administer enterprise storage, backup, and recovery solutions to protect data integrity and support restoration needs.</p><p>• Partner with external vendors and service providers to deliver ongoing infrastructure support and resolve operational issues effectively.</p><p>• Strengthen business continuity by developing, testing, and refining disaster recovery strategies and infrastructure safeguards.</p><p>• Lead initiatives that improve infrastructure standards, operational metrics, and service performance through established IT best practices.</p><p>• Work closely with internal stakeholders to address security concerns, operational risks, and long-term infrastructure priorities.</p><p>• Investigate complex technical issues, identify root causes, and implement sustainable corrective actions to prevent recurrence.</p>
We are looking for an Infrastructure Administrator to support and maintain core technology systems in a production environment. This role is ideal for a hands-on, detail-oriented individual who can manage day-to-day server operations, respond effectively to technical issues, and help keep infrastructure services stable, secure, and well-documented. The position works across Windows and Linux platforms while contributing to backup readiness, system reliability, and operational continuity.<br><br>Responsibilities:<br>• Administer and support enterprise infrastructure systems serving production environments, ensuring dependable performance and availability.<br>• Manage Windows Server platforms, including directory services fundamentals, routine updates, system hardening, and general server maintenance.<br>• Maintain Linux servers by handling account administration, service monitoring, patch deployment, and issue resolution.<br>• Investigate and resolve technical problems across servers, virtualization platforms, storage systems, and network-connected infrastructure.<br>• Perform backup and recovery activities, validate restore procedures, and support disaster recovery preparedness efforts.<br>• Apply infrastructure security standards by assisting with secure configurations, access controls, and remediation of identified vulnerabilities.<br>• Follow established change and incident management practices, maintaining accurate documentation and clear communication throughout support activities.
We are looking for an IT Administrator to support and strengthen day-to-day technology operations in Ohio. This role is ideal for a systems specialist who can manage core infrastructure, resolve technical issues efficiently, and maintain a secure, reliable user environment. The position requires strong hands-on experience across Microsoft platforms, network support, virtualization, and security-focused administration.<br><br>Responsibilities:<br>• Administer and support Windows-based systems, Microsoft Office applications, and Outlook to ensure dependable performance for end users.<br>• Manage directory services and virtual infrastructure, including user access, system configuration, and ongoing platform maintenance.<br>• Diagnose and resolve workstation and server issues using established Windows troubleshooting methods and system analysis tools.<br>• Maintain network connectivity by addressing IP configuration problems and assisting with the setup and support of networking hardware.<br>• Troubleshoot wireless performance concerns by identifying signal disruption, coverage limitations, and interference-related issues.<br>• Contribute to infrastructure security by supporting device hardening, access controls, and compliance-aligned administrative practices.<br>• Assist with the configuration, support, and issue resolution of network equipment while helping preserve a secure operating environment.<br>• Participate in security testing activities, including vulnerability reviews and penetration testing support, to help identify and reduce risk.