We are looking for a skilled Systems Administrator to join our team in Fairview Park, Ohio. This role involves managing and maintaining server systems, networks, and computer infrastructure to ensure seamless operations. The ideal candidate will have a strong background in Microsoft technologies, troubleshooting expertise, and a proactive approach to system management.<br><br>Responsibilities:<br>• Install, configure, and manage Microsoft Server 2025 to support organizational needs.<br>• Document and update records related to network configurations, server setups, and computer systems.<br>• Address and resolve service calls on a daily basis to maintain operational efficiency.<br>• Provide on-call support to ensure timely responses to critical issues.<br>• Travel approximately 15% of the time to support remote operations or client needs.<br>• Collaborate on various projects and tasks as assigned to improve systems and processes.<br>• Implement security measures and monitor system performance to mitigate risks.<br>• Manage basic Linux systems to support diverse technology requirements.<br>• Utilize Microsoft Active Directory, Azure, and SharePoint for effective system management.
<p>We are looking for a Database Administrator with a strong background in database administration to join our team in Cleveland, Ohio. In this role, you will be responsible for designing, implementing, and maintaining database systems to meet business needs while ensuring optimal performance and security. The ideal candidate will have a proven track record in managing complex database solutions and collaborating with stakeholders to deliver high-quality results.</p><p><br></p><p>Responsibilities:</p><p>• Assess database requirements by engaging with stakeholders and analyzing current and future application needs.</p><p>• Design and recommend database structures, security protocols, and backup and recovery strategies tailored to business objectives.</p><p>• Develop technical specifications for application upgrades and new implementations, ensuring alignment with project goals.</p><p>• Collaborate with project managers, system owners, and vendors to coordinate installation requirements and schedules.</p><p>• Create detailed project plans and timelines for database installations and software releases.</p><p>• Implement database systems based on technical requirements and business processes.</p><p>• Optimize database performance by configuring parameters and deploying updates for Oracle and Microsoft SQL Server.</p><p>• Monitor and fine-tune database systems to ensure reliability, efficiency, and scalability.</p><p>• Provide technical guidance and support for cloud-based database solutions, including AWS, Azure, and Google Cloud Platform.</p><p>• Stay up-to-date with advancements in database technologies to recommend improvements and innovative solutions.</p>
<p>Provides comprehensive design, installation, project management, maintenance, testing, and support at the highest level for all hosted applications and elements of the global I/T infrastructure. Assists in planning, organizing, and controlling the activities of the hosting team. Consults with I/T leadership, internal stakeholders, and external customers to resolve complex hosting-related technical problems. Oversees new hardware, software, and hosting site installations, upgrades, and troubleshooting efforts. Reviews and acts on daily quality assurance and diagnostic support for hosted infrastructure at both internal and commercial hosting sites. Receives minimal supervision and serves as a technical leader for other team members. Acts as project manager for hosting projects, installations, and support initiatives, and serves as <strong>Manager, Datacenter Operations</strong> as requested.</p><p><br></p><p><strong>Duties and Responsibilities</strong></p><ol><li>Maintain and support global web solutions utilizing IIS, Apache, Tomcat, JRUN, ColdFusion, .NET, HTML, ASP, PERL, Microsoft tools, and various web server and DBMS platforms.</li><li>Partner with client management, global technology developers, and external customers to design and implement complex hosted applications across existing and new infrastructure.</li><li>Assist in scheduling, designing, upgrading, and maintaining scalable systems supporting internal and commercial hosting initiatives; provide hands-on support as needed.</li><li>Build, configure, and support hardware and software on Windows and Linux/Unix servers to enable deployment of global hosted applications.</li><li>Lead troubleshooting and provide advanced technical support for global hosted applications to developers, publishers, external customers, and internal teams.</li><li>Develop and guide scripting efforts to automate, monitor, and manage the global hosting environment.</li><li>Collaborate with commercial outsource providers to build, modify, tune, and support infrastructure for hosted applications.</li><li>Direct the collection and analysis of performance data on web infrastructure and recommend improvements.</li><li>Ensure adherence to security standards to protect company and client information assets at all times.</li><li>Perform other duties as assigned.</li></ol><p><br></p><p><br></p><p><br></p>
We are looking for a Senior Software Engineer to lead the development and deployment of enterprise-level software solutions. This role focuses on delivering high-quality, secure, and efficient systems while ensuring their ongoing maintenance and optimization. The ideal candidate will also provide strategic technical guidance to senior leadership, evaluate emerging technologies, and foster innovation within the team.<br><br>Responsibilities:<br>• Oversee code deployments across multiple product teams, including cloud-based, mobile, and on-premise applications.<br>• Manage the release repository and maintain documentation for build and release procedures.<br>• Plan and execute release governance, risk assessments, milestone tracking, and production readiness reviews.<br>• Provide strategic technical advice to senior management regarding long-term systems planning and the adoption of new hardware and software.<br>• Conduct research on emerging technologies to enhance security, improve operations, and streamline deployment processes.<br>• Lead and guide both local and offshore teams to deliver technical support and maintain operational effectiveness.<br>• Develop and enforce policies and procedures to ensure the quality and security of application development and system administration.<br>• Collaborate with business units and technology vendors to implement and support technology solutions that meet organizational needs.<br>• Identify opportunities for operational improvements through the use of advanced technologies.<br>• Perform additional duties as assigned to support the organization's objectives.
<p>Job Duties and Responsibilities:</p><p>• Develop and maintain simple to complex Workday reports, including matrix and composite reports, utilizing Workday Report Writer and Report Designer</p><p>• Deliver meaningful metrics, trends and analytical insights via Workday reporting and dashboards</p><p>• Analyze, design and build new custom reports using standard Workday reporting functionality (ex: Report Writer, Calculated Fields)</p><p>• Ensure custom reports function as designed based on business requirements</p><p>• Provide support for existing custom reports in Workday</p><p>• Ability to document the report function and design to facilitate maintenance</p><p>• Participate in report reviews, including understanding and ensuring security and data privacy standards</p><p>• Provide analysis of impacts to reporting based on new releases or updates to system functionality and recommend/apply changes</p><p><br></p><p>Preferred Knowledge, Skills and Abilities:</p><p>• Proficiency in Workday HCM report writing (advanced Workday Report Writer and Calculated Fields)</p><p>• Analytical, mathematical and problem-solving skills</p><p>• Ability to understand the business requirements, user needs and translate them into operational requirements</p><p>• Ability to collect, organize, analyze and disseminate significant amounts of information with attention to detail and accuracy</p><p>• Proven ability to perform with a high degree of accuracy and with highly confidential data</p><p>• Working knowledge of HR/Finance information systems, including experience in designing, building and testing reports in various HR/Finance applications</p><p>• Ability to prioritize workload and execute tasks independently, providing timely follow-up and resolution</p><p>• Strong problem solving, troubleshooting and analytical skills </p><p><br></p><p>Qualifications:</p><p>• Bachelor’s Degree or equivalent experience in reports management</p><p>• Workday experience or training preferred</p><p>• 2+ years of experience with HR/Finance applications and report development tools such as Business Objects, Crystal, and Workday Report Writer</p><p>• HR/Finance functional experience preferred</p>
<p>We are looking for a skilled End User Support Specialist to join our team in Walton Hills, Ohio. In this role, you will provide end-user technical support, troubleshoot issues with hardware, software, and networks, and ensure seamless operations for our employees. This Contract to permanent position offers the opportunity to work in a dynamic environment while utilizing your expertise in Office 365 administration and Microsoft technologies.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support for Office 365 applications, including troubleshooting issues with Outlook, Teams, SharePoint, and OneDrive.</p><p>• Manage user accounts, password resets, and access permissions using the Microsoft 365 Admin Center.</p><p>• Diagnose and repair hardware problems for desktops, laptops, printers, and other peripheral devices.</p><p>• Assist in resolving Windows operating system errors and basic networking connectivity issues.</p><p>• Maintain detailed records of incidents and resolutions in the ticketing system for future reference.</p><p>• Educate employees on effective use of Office 365 tools and security best practices.</p><p>• Collaborate with the IT team to address complex technical challenges and ensure prompt solutions.</p><p>• Perform desktop imaging and configuration to prepare workstations for deployment.</p><p>• Support Active Directory operations, including user account management and directory updates.</p><p>• Stay updated on the latest Microsoft technologies and assist in implementing system improvements.</p>
