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3 results for Order Entry Specialist in Cleveland, OH

Sales/Customer Service Specialist

Cleveland, OH
onsite
Permanent / Full Time
50000 - 60000 USD / Yearly
We are looking for a detail-oriented and proactive Sales/Customer Service Specialist to join our clients team in Cleveland, Ohio. In this role, you will support sales operations, assist with customer interactions, and contribute to the overall success of sales efforts. This position offers an excellent opportunity to engage with clients, manage administrative tasks, and help drive business growth. Responsibilities:• Provide administrative support to the sales team by handling quotes, managing orders, and ensuring timely entry of sales data.• Deliver exceptional customer service by addressing inquiries, resolving issues, and maintaining strong client relationships.• Participate in trade shows and association meetings to represent the company and support promotional activities.• Collaborate with internal teams to ensure accurate and efficient order processing.• Monitor sales metrics and prepare reports to assist in decision-making.• Coordinate schedules and travel arrangements for sales events.• Maintain organized records of sales transactions and client correspondence.• Assist with inside sales activities, including follow-ups and lead generation.• Support direct sales efforts by identifying opportunities and engaging with potential customers.• Stay informed about industry trends to provide insights and recommendations for sales strategies.
2026-03-31T00:00:00Z

Customer Experience Specialist

North Canton, OH
onsite
Temporary / Contract
16 - 16 USD / Hourly
About the Role:We are seeking an enthusiastic and detail-oriented Customer Relations Specialist to support our enrichment camp programs. This is a seasonal, on-site position through August 2026. Key Responsibilities:<ul><li>Develop comprehensive knowledge of our enrichment programs to effectively share information and assist participants.</li><li>Register participants via online platforms and phone.</li><li>Respond to inquiries by phone, web, and email, providing clear and accurate program information, including locations and pricing.</li><li>Guide customers through the camp website and assist with registrations.</li><li>Perform accurate and timely data entry for events and registrations.</li><li>Analyze concerns, resolve issues, and follow up with customers to ensure superior support.</li><li>Research and resolve participant-related problems with professionalism and urgency.</li><li>Represent and express excitement for our mission during customer interactions.</li><li>Deliver prepared sales scripts with soft sales techniques to increase program registrations and donations, emphasizing urgency when appropriate.</li><li>Record all details of inquiries and resolutions; process transfers, cancellations, refunds, and receipts as requested.</li><li>Prioritize, escalate, and communicate urgent issues as needed.</li><li>Perform periodic filing and administrative tasks as needed.</li><li>Liaise with internal departments, including direct partnership with the sales team for support.</li><li>Execute other related duties or assist additional departments as business needs roll over.</li></ul> Why Join Us?This position offers an exciting opportunity to make a direct impact supporting enrichment for young minds in a collaborative, mission-driven setting. If you are passionate about providing exceptional customer service and thrive in a dynamic team environment, we invite you to apply!
2026-04-23T00:00:00Z

Accounts Receivable Specialist

Avon, OH
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a detail-oriented Accounts Receivable Specialist to join our team in Avon, Ohio. This is a Contract to ongoing position with an initial duration of 6-8 months, offering an excellent opportunity to transition into a long-term role based on business needs. The role focuses on managing customer invoicing, cash applications, and collections, with a strong emphasis on supporting the aerospace industry. Responsibilities: • Verify shipping documentation and accurately post sales invoices. • Apply cash receipts to outstanding invoices and reconcile the accounts receivable ledger on a daily basis. • Collaborate with account management teams and customers to resolve collection issues and reduce past-due accounts. • Support month-end close activities, including booking general ledger entries and preparing account reconciliations. • Assist in implementing new accounts receivable processes and contribute to process automation improvements. • Lead monthly internal meetings to review AR aging and credit hold statuses with finance and account management teams. • Provide backup support for accounts payable tasks as needed. • Monitor and address cross-functional issues involving shipping, account management, and quality teams to ensure smooth operations. • Contribute to the successful execution of AR-related projects within the organization.
2026-04-23T00:00:00Z