We are looking for a Business Systems Analyst to support operational and technology-focused initiatives within a healthcare service environment in Westlake, Ohio. This role is ideal for someone who can translate business needs into practical solutions, work comfortably with data and documentation, and collaborate across teams to improve claims and payment-related processes. The successful candidate will bring strong analytical judgment, a structured approach to problem-solving, and the ability to manage multiple priorities in a fast-moving setting.<br><br>Responsibilities:<br>• Gather, analyze, and document business needs related to healthcare claims, payment workflows, and service operations.<br>• Partner with internal stakeholders to identify process gaps, clarify requirements, and recommend effective system or workflow improvements.<br>• Review business and system documentation to ensure accuracy, completeness, and alignment with operational goals.<br>• Use data sources and reporting tools to investigate issues, validate findings, and support decision-making.<br>• Contribute to Agile-based project activities, including requirements refinement, backlog support, and collaboration with cross-functional teams.<br>• Perform gap analysis to compare current processes with desired outcomes and help define actionable solutions.<br>• Support issue resolution by evaluating root causes, prioritizing business needs, and coordinating with relevant teams.<br>• Maintain organized records, status updates, and communications while balancing changing priorities and deadlines.
We are looking for an IT Administrator to support and strengthen day-to-day technology operations in Ohio. This role is ideal for a systems specialist who can manage core infrastructure, resolve technical issues efficiently, and maintain a secure, reliable user environment. The position requires strong hands-on experience across Microsoft platforms, network support, virtualization, and security-focused administration.<br><br>Responsibilities:<br>• Administer and support Windows-based systems, Microsoft Office applications, and Outlook to ensure dependable performance for end users.<br>• Manage directory services and virtual infrastructure, including user access, system configuration, and ongoing platform maintenance.<br>• Diagnose and resolve workstation and server issues using established Windows troubleshooting methods and system analysis tools.<br>• Maintain network connectivity by addressing IP configuration problems and assisting with the setup and support of networking hardware.<br>• Troubleshoot wireless performance concerns by identifying signal disruption, coverage limitations, and interference-related issues.<br>• Contribute to infrastructure security by supporting device hardening, access controls, and compliance-aligned administrative practices.<br>• Assist with the configuration, support, and issue resolution of network equipment while helping preserve a secure operating environment.<br>• Participate in security testing activities, including vulnerability reviews and penetration testing support, to help identify and reduce risk.
<p>We are looking for a skilled Cybersecurity Analyst to join our team in Cleveland, Ohio. In this role, you will play a critical part in shaping and implementing cybersecurity strategies to safeguard organizational systems and data. This position offers a dynamic work environment where collaboration with global and division teams is essential.</p><p><br></p><p>Responsibilities:</p><p>• Develop and execute components of the division's cybersecurity strategy in collaboration with global and division teams.</p><p>• Investigate and resolve cybersecurity incidents by working closely with network, infrastructure, and security teams.</p><p>• Coordinate and support annual security assessments and compliance activities, ensuring issues are tracked and gaps are addressed effectively.</p><p>• Facilitate and oversee penetration testing and vulnerability scans, providing actionable solutions and guidance to infrastructure teams.</p><p>• Monitor and address operational technology vulnerabilities in partnership with engineering teams to ensure system security.</p><p>• Configure and manage security tools within Microsoft Azure and Office 365 environments.</p><p>• Provide expertise in Cisco security products, including wireless and Meraki solutions.</p><p>• Conduct research to stay updated on emerging threats and recommend proactive measures to enhance organizational security.</p><p>• Collaborate with cross-functional teams to drive continuous improvement in cybersecurity practices.</p>
We are looking for a Help Desk/Desktop Support Analyst to support classroom and staff technology operations for a Contract assignment in Cleveland, Ohio. This role is ideal for someone who enjoys hands-on technical work and takes pride in preparing equipment so end users can work effectively. The position will focus on device setup, organization, and basic troubleshooting while contributing to day-to-day technology readiness across the district.<br><br>Responsibilities:<br>• Prepare computers, laptops, and other technology assets by cleaning, sanitizing, and readying them for reassignment or deployment.<br>• Configure and reset devices so they can be returned to service efficiently and accurately.<br>• Assist with the installation and arrangement of classroom and office equipment for teachers and staff members.<br>• Provide support for hardware such as desktops, laptops, and interactive classroom display tools, including smart boards.<br>• Maintain accurate records of inventory, device condition, and completed tasks using spreadsheets and internal tracking resources.<br>• Organize technology materials and equipment to support project activity and ensure materials are easy to locate and distribute.<br>• Collaborate with team members to complete device staging, preparation, and rollout work within established timelines.<br>• Follow standard technical procedures and resolve straightforward computer and hardware issues as they arise.
<p>We are looking for an experienced Data Analyst to join our team in Cleveland, Ohio. In this role, you will leverage your expertise to design and optimize data solutions, ensuring the seamless integration and accuracy of information across various systems. This is an exciting opportunity to work with cutting-edge technologies and collaborate with diverse teams to drive data-driven decision-making.</p><p><br></p><p>Responsibilities:</p><p>• Develop and refine data models to enhance performance and operational efficiency.</p><p>• Create data warehouse solutions to manage and access structured and unstructured data effectively.</p><p>• Design, implement, and maintain data integration processes to support analytics and data-driven applications.</p><p>• Establish and enforce data validation procedures to ensure the reliability and consistency of information.</p><p>• Partner with business intelligence teams and other stakeholders to gather requirements and deliver tailored data solutions.</p><p>• Diagnose and resolve issues within data pipelines, including performance bottlenecks and system errors.</p><p>• Stay informed about advancements in data engineering and analytics to incorporate best practices into workflows.</p>