<p>The <strong>Client Experience Associate</strong> is a critical role responsible for delivering exceptional, real-time support to Old Republic’s clients by resolving inquiries efficiently and ensuring client satisfaction. This position requires a detail oriented who can manage communications effectively across various channels while adhering to service level agreements. This role will be hybrid/remote once hired as a permanent employee. </p><p><br></p><p><strong>Key Responsibilities:</strong> </p><p><br></p><p>Serve as the primary point of contact for client inquiries via email, phone, and shared communication tools. Monitor and manage shared email folders, responding promptly to inquiries and collaborating with other operational units for resolution. Track and document client inquiries using standardized codes and notations within internal systems to report on inquiry trends. Handle operational functions such as order entry, scheduling requests, file cancellations, CPL submissions, and transactional certificates. Manage a task queue to ensure timely inquiry resolutions, meeting or exceeding SLAs and established turn times. Proactively review reports for scorecarding, service level checks, and client communications. Maintain consistent attendance, including participating in mandatory compliance training sessions and after-hours company events when required. Communicate professionally and collaborate effectively with management, colleagues, vendors, and clients through various mediums (in-person, email, phone, video conferencing). Uphold company policies and demonstrate responsiveness, flexibility, and professionalism in all interactions. Perform other duties and responsibilities as assigned. Qualifications: Ability to work permanent, Monday through Friday, with potential for overtime as requested by management. Dependable, punctual, and capable of engaging in tasks that may require physical presence in the office or attendance at external events. Strong organizational skills, attention to detail, and a customer-focused attitude. Demonstrated ability to handle inquiries with courtesy, professionalism, and proactive follow-up. Ideal Candidate Attributes: A collaborative and adaptable team player who can accept constructive feedback and direction. Proficiency in task management systems, communication channels, and relevant technologies. Knowledge of pertinent operational processes and regulatory requirements is preferred.</p>
We are looking for an organized and detail-oriented Medical Records Clerk to join our team in Macedonia, Ohio. In this role, you will play a key part in managing patient records, supporting office operations, and ensuring the smooth flow of administrative tasks. This is a long-term contract position offering the opportunity to work in a collaborative and efficient environment.<br><br>Responsibilities:<br>• Coordinate scheduling and assist in greeting patients upon arrival to the office.<br>• Guide patients through the completion of required paperwork and provide support as needed.<br>• Manage and maintain patient records using electronic medical record systems and cloud-based platforms.<br>• Collaborate with the medical team to ensure efficient office operations, including document management and administrative tasks.<br>• Utilize software programs such as Microsoft Office, Outlook, Dropbox, and other platforms to manage records and communications.<br>• Maintain a welcoming and organized atmosphere for patients and visitors.<br>• Support the doctor and medical staff with clerical tasks and patient-related needs.<br>• Ensure compliance with confidentiality and data protection standards for handling medical records.<br>• Organize and prioritize tasks to meet deadlines in a fast-paced environment.<br>• Assist with other office duties as needed to ensure the smooth operation of the clinic.
We are looking for a detail-oriented Administrative Assistant to join our team in Cleveland, Ohio. This Contract-to-Permanent position offers the opportunity to work in a dynamic, mission-driven environment, supporting essential operations and contributing to impactful projects. The ideal candidate will excel at multitasking, possess strong organizational skills, and be comfortable with technology and administrative tools.<br><br>Responsibilities:<br>• Manage and organize project boards using Asana, ensuring tasks are created, assigned, and tracked effectively.<br>• Coordinate schedules, maintain calendars, and handle inbox management for team members.<br>• Ensure accurate data entry and updates across donation platforms and internal systems.<br>• Support cross-functional teams by monitoring project timelines and providing timely follow-ups.<br>• Maintain and oversee online forms, ensuring donation tracking and databases are reliable and up-to-date.<br>• Assist with general administrative duties including reception tasks and answering inbound calls.<br>• Collaborate with team members to streamline communication and improve workflow processes.<br>• Proactively identify and address team needs to enhance operational efficiency.<br>• Provide assistance in preparing reports, presentations, and other documentation as needed.
We are looking for a dedicated and detail-oriented Receptionist to join our team in Mineral Ridge, Ohio. In this role, you will serve as the first point of contact, creating a welcoming environment for visitors and ensuring smooth office operations. This is a long-term contract position with opportunities to contribute to the success of a non-profit organization.<br><br>Responsibilities:<br>• Welcome visitors, including parents and children, with a warm and friendly demeanor while ensuring adherence to building protocols.<br>• Prepare and edit documents using Microsoft Office applications, maintaining accuracy and creativity.<br>• Monitor and maintain office equipment, including ordering and replenishing supplies such as paper and toner.<br>• Track, log, and appropriately distribute incoming documents using established tracking systems.<br>• Open, log, and distribute incoming mail efficiently and accurately.<br>• Maintain confidentiality and treat all individuals, including children and parents, with respect and professionalism.<br>• Keep the reception area clean, organized, and presentable at all times.<br>• Provide support for meetings by preparing agendas, minutes, reports, and other materials as needed.<br>• Manage office supply inventory and ensure availability of necessary items.<br>• Assist management and supervisors with various tasks and projects as requested.
<p>We are seeking a skilled <strong>Accounts Payable Specialist</strong> to join our team in Massillon, Ohio. This long-term contract role offers the opportunity to manage vital accounts payable operations with a focus on accuracy, efficiency, and process optimization. As a key contributor to the finance team, you will handle invoice processing, reconciliation, and payment management while leveraging modern tools and driving process improvements.</p><p><br></p><p>In this role, you will process and code invoices in compliance with company policies and ensure proper management of freight bill clearing and associated disbursements. You'll collaborate closely with cross-functional teams, reconciling vendor accounts and resolving discrepancies to maintain precise financial records. Additionally, responsibilities include executing ACH payments, overseeing check runs, and effectively utilizing Dynamics 365 Finance & Operations to enhance workflow efficiency.</p><p><br></p><p>You'll also have the opportunity to support advanced initiatives such as machine learning applications for invoice capture and assist with system upgrades or transitions to ensure seamless operations. Maintaining organized documentation and compliance with financial regulations will be an integral part of your role, as will providing reporting and support for accounts payable activities.</p><p><br></p><p>This position is ideal for candidates with a passion for efficiency, a deep understanding of accounts payable processes, and an eagerness to contribute to continuous improvement initiatives within a dynamic environment.</p><p><br></p>
We are looking for a skilled Full Charge Bookkeeper to join our team in Vienna, Ohio. This is a long-term contract position ideal for someone with a strong background in accounting and bookkeeping. The role requires an individual capable of managing multiple financial processes effectively while ensuring compliance and accuracy.<br><br>Responsibilities:<br>• Manage and oversee accounts payable and receivable functions to ensure accurate and timely processing.<br>• Prepare and analyze financial statements and management reports for internal and external stakeholders.<br>• Process payroll, including maintaining payroll records and ensuring compliance with state and federal regulations.<br>• Monitor and track fixed assets, depreciation schedules, and accruals.<br>• Perform banking activities such as managing deposits, reconciling accounts, and overseeing cash flow.<br>• Assist in the development and execution of budgeting, forecasting, and financial planning initiatives.<br>• Collaborate with external auditors, tax preparers, and vendors to support financial operations.<br>• Ensure adherence to company and organizational accounting policies and standards.<br>• Maintain detailed documentation of all financial activities to support audits and reporting needs.<br>• Identify and resolve discrepancies in financial records promptly and efficiently.
We are looking for a highly organized and detail-driven Fiscal Clerk to join our non-profit team in Youngstown, Ohio. In this long-term contract role, you will play a vital part in managing financial operations, ensuring accuracy, and supporting compliance with organizational policies. This position offers an opportunity to contribute to meaningful causes while leveraging your accounting expertise.<br><br>Responsibilities:<br>• Generate and analyze financial reports to support decision-making and maintain transparency.<br>• Process payments to vendors, staff, and other stakeholders promptly and accurately.<br>• Conduct monthly reconciliations, including reviewing bank statements, credit card statements, and other financial records.<br>• Assist in designing and implementing effective financial management strategies.<br>• Maintain confidential financial records while adhering to organizational policies.<br>• Collaborate with the finance team to perform audits and ensure compliance with legal and internal guidelines.<br>• Handle accounts payable (AP), accounts receivable (AR), billing, and invoice processing tasks.<br>• Utilize financial software such as QuickBooks, Oracle, SAP, and Microsoft Excel to manage and report financial data.<br>• Perform additional financial and administrative duties as required.
We are looking for a detail-oriented Cost Accountant to join our team in Cleveland, Ohio. This role is perfect for someone with experience in food manufacturing who thrives in a focused, quiet work environment. The position offers a great opportunity to take ownership of cost accounting processes and contribute to the financial success of the organization.<br><br>Responsibilities:<br>• Develop and maintain accurate cost accounting systems tailored to food manufacturing operations.<br>• Perform annual reviews and updates of standard costs to ensure alignment with financial goals.<br>• Analyze raw material inventory and purchasing activities to optimize cost efficiency.<br>• Collaborate with the purchasing department to track and manage materials effectively.<br>• Implement activity-based costing methods to provide actionable insights for decision-making.<br>• Prepare and present cost analysis reports to support business strategy and operational improvements.<br>• Monitor and reconcile variances in production costs to maintain financial accuracy.<br>• Utilize Dynamics GP and Microsoft Excel to manage and report on financial data.<br>• Support internal audits and ensure compliance with accounting standards and policies.
<p>We are seeking a meticulous and results-driven <strong>Accounting Analyst</strong> to join our team in Alliance, Ohio. In this <strong>Contract-to-Permanent</strong> role, you will be instrumental in managing financial data, supporting accounting operations, and ensuring the accuracy and efficiency of key processes. The ideal candidate should possess a strong background in accounting principles, an analytical mindset, and a proactive approach to problem-solving.</p><p><strong>Key Responsibilities</strong>:</p><ul><li><strong>General Accounting Support</strong>: Perform routine accounting tasks such as data entry, clerical duties, and maintaining accurate records to support financial operations.</li><li><strong>Entries and Reconciliation</strong>: Post accounting entries, ensure data accuracy, and reconcile financial input within the organization’s reporting systems.</li><li><strong>Fixed Asset Management</strong>: Maintain the fixed asset system and track capital expenditures with precision.</li><li><strong>Utility and Lease Analysis</strong>: Analyze utility usage and lease agreements to provide detailed reports and actionable insights.</li><li><strong>Expense Compliance</strong>: Review employee expense reimbursement requests, ensuring alignment with company policies and guidelines.</li><li><strong>Procurement Collaboration</strong>: Evaluate plant purchase order requests and liaise with the Purchasing department to resolve discrepancies.</li><li><strong>Month-End Close</strong>: Assist the accounting team in month-end financial close processes, meeting deadlines for accurate reporting.</li><li><strong>Reporting and Special Projects</strong>: Prepare ad-hoc financial reports, conduct analyses, and participate in special projects aimed at improving accounting workflows and operational efficiency.</li></ul>
We are looking for a strong, take charge individual to use their knowledge of programming languages to code websites and web applications for an exciting entrepreneurial company. The Web Developer will fill a crucial role within the organization their duties include communicating with clients to determine their needs and design preferences, creating code for the front and back-end of a website and running tests to ensure that they used the correct code strings.<br><br>Duties and responsibilities<br><br> Website and software application designing, building, or maintaining.<br> Using scripting or authoring languages, management tools, content creation tools, applications, and digital media.<br> Conferring with teams to resolve conflicts, prioritize needs, develop content criteria, or choose solutions.<br> Provide continued support for one or more web properties in our production environment.<br> Working with clients to develop the overall look and design of a website.<br> Routinely testing websites for ease of use, speed and other quality factors.<br> Document code, so other developers can understand and contribute to it.<br> Aptitude for reviewing existing code and providing enhancements to our software systems.<br><br><br>Qualifications<br><br> Undergraduate degree Web development or related field, or relevant experience.<br> Strong C# .NET and object-oriented programming background<br> Experience with custom integrations including SDKs, SOAP and REST web services, JSON.<br> Experience developing .NET and .NET Core console applications, and web services.<br> Modern JavaScript/HTML/CSS web application development using libraries like Angular, React, etc. including responsive design/mobile first concepts<br> Basic knowledge of SQL Server (2012 or higher) including the ability to write queries utilizing joins, aggregations, ETL, and query plans.<br> Experience with source code version control systems (specifically Azure Devops).<br> Ability to rapidly assimilate new technologies and be able to communicate effectively with various teams.<br> Excellent interpersonal skills including analytical, problem solving, organizational, and issue resolution.<br> An ability to work independently and as part of a team in solving business problems.<br> Solid ability in both written and verbal communication.<br><br>Preferred Skills<br><br> Experience with a health insurance company, TPA, or claim processor and a thorough understanding on the underlying structure of claims transactions.<br> Experience with Healthcare EDI standards such as 835s.<br> Experience with job scheduling tools such as ActiveBatch.
<p>The <strong>Signing Services Coordinator</strong> is responsible for managing and coordinating the end-to-end processing of signing services for the company’s customers by building and maintaining strong relationships with both customers and signing agents. The role emphasizes meeting customer expectations while managing vendor performance and controlling costs, as well as ensuring compliance with company standards and industry best practices. </p><p><br></p><p><strong> Key Responsibilities: </strong>Oversee and manage a network of signing agents to ensure a detail oriented and exceptional customer experience. Monitor and process signing service assignments daily to ensure alignment with customer expectations regarding turnaround times and quality standards. Recruit, vet, and onboard experience in signing agents while maintaining up-to-date records of licensing, background checks, errors & omissions (E& O) insurance, certifications, and other required documentation. Negotiate fees with signing agents to increase service efficiency while controlling costs. Ensure compliance with vendor communication standards, fee management policies, and the appropriate use of technology tools. Assign signing service tasks based on factors such as agent qualifications, fees, turnaround times, and past performance metrics. Address correction requests, rework cases, and customer inquiries promptly and professionally. Establish and uphold quality control standards to meet or exceed customer and industry requirements. Actively support department quality control efforts and ensure signing services are processed within compliance guidelines. Maintain accurate records within the company’s tracking systems and monitor incoming service requests in alignment with department processes. Foster clear and courteous communication between vendors and customers, managing status updates in a timely manner. Collaborate with internal quality control teams to set expectations and enforce compliance protocols. This role plays a vital part in ensuring operational efficiency, cost control, and exceptional customer satisfaction while maintaining strong partnerships across both the customer base and signing agent network. The Signing Services Coordinator ensures that all processes are handled with meticulous attention to detail and adherence to performance standards.</p>
We are looking for a detail-oriented Administrative/Inventory Coordinator to join our team on a contract basis in Independence, Ohio. In this role, you will be responsible for managing the creation and execution of work orders to ensure accurate inventory handling and efficient order fulfillment. This position supports the operational flow of wholesale distribution and requires excellent organizational and communication skills.<br><br>Responsibilities:<br>• Create and manage detailed work orders to guide warehouse operations, including product breakdowns and packaging specifications.<br>• Ensure accurate documentation of product SKUs, sizes, quantities, and any special handling instructions.<br>• Collaborate with supply chain and warehouse teams to align inventory and order processing with capacity.<br>• Track the status of work orders and address any issues related to product splits or discrepancies.<br>• Maintain comprehensive records of issued and completed work orders for reporting purposes.<br>• Communicate proactively with managers and supervisors to resolve inventory or workflow challenges.<br>• Prioritize tasks to support timely order fulfillment, especially during peak demand periods.<br>• Utilize inventory management systems and related tools to streamline administrative tasks.
We are looking for an experienced Accounts Receivable Specialist to join our team on a contract basis in Cleveland, Ohio. This role is ideal for someone who thrives in a fast-paced environment and is passionate about maintaining accurate financial records while providing excellent customer service. The position requires a commitment of 12-24 hours per week, with in-person work scheduled from Tuesday to Thursday.<br><br>Responsibilities:<br>• Process and post cash receipts accurately and in a timely manner.<br>• Review customer accounts to ensure proper cleanup and reconciliation.<br>• Investigate discrepancies such as short payments and escalate issues to appropriate team members.<br>• Prepare and send account statements to customers regularly.<br>• Conduct customer service calls to address account-related inquiries and resolve issues.<br>• Utilize technology efficiently to manage accounts and financial data.<br>• Maintain focus and productivity to meet deadlines and organizational goals.<br>• Collaborate with team members to support collections and billing activities.<br>• Work with Dynamics software, if applicable, to streamline processes.
We are looking for a skilled and detail-oriented Database Administrator II to join our team in Richfield, Ohio. In this role, you will be responsible for ensuring the optimal performance, security, and reliability of PostgreSQL databases while contributing to automation and monitoring efforts. This position offers the opportunity to work collaboratively on database management tasks and drive improvements in system functionality.<br><br>Responsibilities:<br>• Install, configure, and maintain PostgreSQL databases to ensure high availability and performance.<br>• Develop and execute scripts using Bash, Python, or Perl to automate database maintenance and monitoring processes.<br>• Analyze PostgreSQL logs to identify and resolve errors, optimize slow queries, and address deadlocks.<br>• Collaborate with team members to troubleshoot and resolve database-related issues efficiently.<br>• Perform regular database health checks and implement proactive measures to enhance system reliability.<br>• Provide expertise on Oracle business systems, leveraging experience to support integration and operations.<br>• Create documentation for database configurations, processes, and best practices.<br>• Ensure compliance with security protocols and data protection standards.<br>• Monitor system performance and recommend improvements to optimize resource utilization and database efficiency.
We are looking for a detail-oriented Accounting Specialist to join our team in Elyria, Ohio. This long-term contract position offers an opportunity to work on-site in a dynamic environment, focusing on core accounting processes such as accounts receivable, accounts payable, and journal entries. If you have a strong foundation in accounting principles and are proficient in basic Excel functions, we encourage you to apply.<br><br>Responsibilities:<br>• Prepare and record journal entries to ensure accurate financial documentation.<br>• Manage accounts receivable processes, including invoicing and payment tracking.<br>• Handle accounts payable tasks by verifying, processing, and reconciling vendor payments.<br>• Conduct account reconciliations to maintain accurate financial records.<br>• Support billing operations by reviewing and ensuring the accuracy of client invoices.<br>• Utilize basic Excel functions to organize, analyze, and report financial data.<br>• Assist in month-end and year-end closing activities as needed.<br>• Collaborate with team members to ensure compliance with accounting standards and procedures.
We are looking for a highly organized and detail-oriented Payroll/Benefits Specialist to join our team in Gates Mills, Ohio. This is a long-term contract position offering the opportunity to oversee payroll and benefits processes for a mid-sized workforce. The ideal candidate will thrive in a fast-paced environment, ensuring accuracy and compliance in all payroll and benefits-related tasks.<br><br>Responsibilities:<br>• Process full-cycle payroll for approximately 225 employees, including salaried, hourly, and administrative staff.<br>• Manage payroll schedules, ensuring timely disbursement twice a month on the 15th and last day.<br>• Handle payroll operations using ADP Workforce Now, maintaining accuracy and compliance with company procedures.<br>• Assist in addressing employee benefits inquiries and provide guidance on related matters.<br>• Collaborate with the HR team to ensure proper documentation and adherence to tax regulations for W-2 employees.<br>• Perform bank reconciliations and prepare payroll postings for the general ledger.<br>• Monitor electronic time tracking systems for hourly employees and verify overtime calculations.<br>• Ensure compliance with multi-state payroll requirements, addressing any discrepancies or updates.<br>• Support administrative efforts by maintaining organized records and addressing payroll-related concerns.<br>• Uphold confidentiality and accuracy in handling sensitive employee information.
<p><strong>Summary:</strong></p><p>Detail-oriented Administrative Coordinator sought to perform essential administrative tasks within a dynamic manufacturing environment. This position offers the opportunity to independently contribute while supporting organizational operations with precision and proactive problem-solving.</p><p><strong>Responsibilities:</strong></p><ul><li><strong>Research and Analysis:</strong> Conduct detailed online research focused on companies within the crane industry, ensuring comprehensive insights.</li><li><strong>Data Management:</strong> Accurately input and maintain data records using Excel spreadsheets, adhering to high standards of precision and organization.</li><li><strong>Documentation:</strong> Organize and update company information to ensure accessibility and proper documentation practices.</li><li><strong>Site Monitoring:</strong> Oversee site services and proactively identify opportunities for maintenance and improvement.</li><li><strong>Team Collaboration:</strong> Communicate and collaborate with relevant teams to ensure seamless workflows and operational success.</li><li><strong>Administrative Support:</strong> Perform general administrative duties to fulfill operational needs effectively.</li><li><strong>Compliance Assurance:</strong> Uphold company policies and procedures across all documentation processes.</li></ul>
<p><strong>Job Summary:</strong></p><p>Our non-profit organization in Canton, Ohio, is seeking an experienced <strong>Grant Accountant</strong> to join our team on a long-term contract basis. This critical role involves managing grant-related accounting processes, ensuring compliance with financial regulations, and supporting our organization’s mission by efficiently administering funds. The ideal candidate will bring expertise in grant compliance, expense tracking, and reporting, alongside proficiency in grant-related software.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Grant Accounting Administration:</strong> Manage accounting processes for major grants and smaller funding programs, ensuring accurate expense tracking and compliance with funders’ requirements.</li><li><strong>Financial Record Maintenance:</strong> Prepare and post journal entries to maintain up-to-date and compliant financial records.</li><li><strong>Budget Oversight:</strong> Monitor grant budgets and expenditures, ensuring adherence to approved funding parameters and requirements.</li><li><strong>Software Utilization:</strong> Use Abila MIP software for streamlined grant fund administration, tracking, and reporting.</li><li><strong>Government Grant Compliance:</strong> Ensure the financial aspects of government-funded grants meet all regulatory standards and align with organizational practices.</li><li><strong>Collaboration:</strong> Partner with program managers to offer financial insights on grant performance and status while ensuring efficient allocation of resources.</li><li><strong>Audit and Reporting:</strong> Maintain organized documentation to support audits and facilitate grant renewal processes.</li><li><strong>Cost Accounting Practices:</strong> Apply cost accounting methodologies to improve resource management and financial planning.</li><li><strong>Policy Adherence:</strong> Review all financial transactions to ensure they are categorized accurately and in compliance with organizational policies.</li></ul>
We are looking for a detail-oriented Grant Analyst to join our team in Youngstown, Ohio. In this Contract-to-Permanent position, you will play a critical role in overseeing grant processes, ensuring compliance, and enhancing the financial management of grant-funded initiatives. If you have a passion for contributing to the success of non-profit organizations, this role offers a meaningful opportunity to make an impact.<br><br>Responsibilities:<br>• Review and evaluate grant proposals, applications, and agreements to ensure accuracy, compliance, and alignment with organizational objectives.<br>• Monitor and manage grant budgets and expenditures, ensuring funds are allocated appropriately and meet funding guidelines.<br>• Conduct financial analyses and create comprehensive reports for internal teams, funders, and auditors.<br>• Track and manage grant deliverables, timelines, and reporting deadlines to maintain compliance.<br>• Support program staff in developing budgets, forecasts, and financial plans for grant-funded projects.<br>• Maintain precise records of grant awards, amendments, disbursements, and closeout documentation.<br>• Collaborate with auditors, finance personnel, and program teams to promote transparency and accountability.<br>• Identify and address risks, discrepancies, or compliance issues, offering actionable recommendations.<br>• Stay informed on federal, state, and private grant regulations and best practices to ensure organizational adherence.
We are looking for a detail-oriented Staff Accountant to join our team in Chardon, Ohio. In this role, you will play a pivotal part in managing financial operations, ensuring accurate record-keeping, and maintaining compliance with regulatory standards. This position offers an opportunity to contribute to a dynamic manufacturing environment while utilizing your expertise in accounting processes.<br><br>Responsibilities:<br>• Process, review, and reconcile financial transactions on daily, weekly, monthly, quarterly, and annual schedules.<br>• Prepare and file local income tax returns in compliance with regulatory requirements.<br>• Update and manage cash forecasting and cash flow reports on a regular basis.<br>• Handle accounts payable functions, ensuring timely and accurate payments.<br>• Conduct month-end close activities, including journal entries and financial statement preparation.<br>• Perform account reconciliations to ensure the accuracy of financial records.<br>• Utilize accounting software and tools to streamline financial processes.<br>• Collaborate with internal teams to support financial analysis and reporting needs.<br>• Maintain compliance with state, federal, and local accounting principles and regulations.
