Add your latest resume to match with open positions.
1 result for Help Desk Support Manager in Cleveland, OH
- Cleveland, OH
- onsite
- Permanent
- 70000 - 80000 USD / Yearly
- <p>We are looking for an Application Support Specialist to join our team in Greater Cleveland, Ohio. In this role, you will provide expert-level support for enterprise applications, ensuring smooth operation and user satisfaction. You will collaborate with internal teams to troubleshoot issues, enhance system functionality, and drive process improvements.</p><p><br></p><p>Responsibilities:</p><p>• Administer and maintain enterprise applications such as Microsoft Dynamics and Bullhorn to ensure optimal performance.</p><p>• Manage user accounts, security settings, and configurations within Microsoft 365.</p><p>• Provide technical support for application-related issues, resolving them promptly to minimize downtime.</p><p>• Collaborate with various departments to identify and implement system improvements and enhancements.</p><p>• Oversee integrations between SaaS platforms, ensuring seamless data flow and functionality.</p><p>• Utilize ticketing systems to track and manage application issues and changes effectively.</p><p>• Maintain vendor relationships to ensure timely support and updates for enterprise applications.</p><p>• Develop and manage reporting tools, dashboards, and workflows to optimize business processes.</p><p>• Ensure compliance with best practices in system customization and data management.</p>
- 2026-03-10T00:00:00Z