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33 results for Help Desk Support Manager in Cleveland, OH

Onboarding & Customer Support Specialist

Greater Cleveland, OH
onsite
Permanent / Full Time
48000.00 - 60000.00 USD / Yearly
We are looking for an Onboarding & Customer Support Specialist to help new customers get started smoothly and confidently with our platform in Greater Cleveland, Ohio. In this role, you will combine customer guidance, technical problem-solving, and proactive outreach to create a positive early experience for every client. The ideal candidate is comfortable leading virtual training sessions, answering setup questions, and spotting opportunities to improve adoption during the onboarding journey. Responsibilities:• Guide new clients through account activation, platform setup, and key feature education using video meetings and written communication.• Support customers with data uploads, system connections, and configuration tasks so they can begin using the platform effectively.• Review early usage activity to identify customers who may need additional assistance and reach out with timely support.• Create, refine, and maintain onboarding guides, quick-start materials, and client-facing documentation to improve the new user experience.• Respond to service-related questions and basic technical issues, documenting interactions and follow-up actions through support ticket workflows.• Partner with customer-facing teams to ensure onboarding progress, client concerns, and setup milestones are clearly communicated.• Help customers navigate CRM-related workflows and resolve common user issues within a Windows-based support environment.
2026-08-12T21:03:42Z

Office Manager

Medina, OH
onsite
Permanent / Full Time
60000.00 - 70000.00 USD / Yearly
We are looking for an organized and proactive Office Manager to support daily operations in Medina, Ohio. This position plays a central role in keeping the office running efficiently by coordinating administrative activities, supporting team needs, and ensuring projects and schedules stay on track. The ideal candidate is resourceful, detail-oriented, and comfortable balancing people support, office organization, and problem-solving in a fast-paced environment. Responsibilities: • Coordinate day-to-day office operations to maintain an efficient, well-organized workplace environment. • Support employee onboarding activities and help reinforce accountability across the team. • Manage records, files, and documentation systems to ensure information is accurate and easy to access. • Oversee scheduling, organize meetings, and prepare materials or presentations needed for internal discussions. • Lead administrative and operational projects from planning through completion while tracking progress and follow-up actions. • Anticipate team needs, address obstacles proactively, and research solutions to support business operations. • Administer office-related software tools, including setup, usage support, and ongoing process improvements, with strong use of AI and Google Workspace. • Assist with vendor coordination and provide customer service support as needed to maintain smooth external and internal communication.
2026-08-19T15:08:45Z

Customer Service Representative

Cleveland, OH
onsite
Temporary to Hire
17.00 - 18.00 USD / Hourly
We are looking for a Customer Service Representative to join a municipal service team in Ohio. This onsite contract-to-permanent opportunity is ideal for someone who enjoys helping the public, managing high-volume inquiries, and delivering accurate information with professionalism. In this role, you will support residents by responding to service-related questions, documenting requests carefully, and ensuring each interaction is handled with clarity and care. Responsibilities: • Respond to incoming resident inquiries and provide helpful, courteous support across a wide range of city-related services. • Record service requests accurately in the customer relationship management system and monitor entries for completeness and follow-up needs. • Use internal reference guides, knowledge resources, and program information to deliver correct details about services, events, facilities, and community offerings. • Apply established call handling procedures and resolution steps to address issues directly or direct them to the appropriate department when needed. • Assist individuals experiencing challenging circumstances by communicating calmly, professionally, and with sensitivity to varying communication needs. • Access translation support services when necessary to ensure effective communication with residents who have limited English proficiency. • Utilize mapping tools and related systems to help resolve property-based and location-specific questions. • Maintain a high standard of confidentiality, precision, and professionalism in every conversation and all documentation. • Support additional customer service and administrative tasks as assigned to help the team meet service goals.
2026-08-17T15:24:07Z

Tax Manager

Richfield, OH
onsite
Permanent / Full Time
90000.00 - 110000.00 USD / Yearly
We are looking for an experienced Tax Manager to join our team in Richfield, Ohio. This role is suited for a tax specialist who can oversee sophisticated tax engagements, advise clients with confidence, and contribute to a high-performing practice. The position offers the opportunity to manage both compliance and planning work. We are a casual workplace, but we are seeking individuals who enjoy fast paced environments. Responsibilities:• Prepare and review complex business and individual tax filings to ensure accuracy, completeness, and timely submission.• Serve as a primary point of contact for clients, providing clear guidance on tax matters and responding to questions throughout the engagement process.• Lead seasonal tax planning activities and help implement strategies designed to support client objectives effectively.• Mentor, train, and support entry-level staff, strengthening technical capabilities and encouraging career growth across the team.• Manage special projects and address emerging client needs with a flexible, solutions-oriented approach.• Gather, organize, and maintain financial and tax-related information with a high level of accuracy, discretion, and attention to detail.• Apply current tax regulations and industry standards when handling compliance, planning, and advisory work.• Use tax and accounting applications, including QuickBooks and ProSystem fx, to complete returns, analyze data, and support reporting requirements.
2026-07-22T20:08:44Z

Customer Service Representative

North Canton Nt, OH
onsite
Temporary to Hire
19.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to join a manufacturing team in North Canton, Ohio in a contract role with the potential for a permanent position. This position supports customer accounts through timely communication, accurate order coordination, and close partnership with internal teams to help meet delivery commitments. Training is conducted onsite, and after onboarding, the role offers a hybrid schedule with the opportunity to work remotely two days per week. The ideal candidate brings strong customer service judgment, account management experience, and the ability to resolve issues in a fast-paced environment. Responsibilities: • Manage assigned customer accounts by preparing pricing and delivery updates, entering orders, adjusting schedules, and maintaining accurate account records. • Coordinate with sales, supply chain, manufacturing, and other internal teams to address service issues and improve on-time delivery performance. • Monitor open orders and customer demand trends, including forecasting needs, expediting requests, and keeping order activity organized and up to date. • Communicate commercial terms, order status, and service-related updates clearly to both customers and internal stakeholders. • Provide responsive support on inbound and outbound customer interactions while maintaining a high standard of professionalism and accuracy. • Use product knowledge and system understanding to investigate account concerns, analyze order details, and recommend practical solutions. • Apply company guidelines and sound judgment when handling customer requests, exceptions, and account-related decisions. • Contribute to a team-focused environment by supporting shared goals and demonstrating accountability in day-to-day customer service operations.
2026-08-21T13:33:44Z

Financial Planning & Analysis Manager

North Olmsted, OH
onsite
Permanent / Full Time
140000.00 - 180000.00 USD / Yearly
We are looking for a Sr Financial Planning & Analysis Manager to provide finance leadership for manufacturing and distribution operations in Cleveland, OH This role partners closely with supply chain, commercial, and accounting teams to turn operational activity into clear financial insight and support profitable decision-making. The position also leads planning, forecasting, reporting, and business analysis that improve visibility into costs, margins, capital priorities, and long-term performance. Responsibilities:• Lead financial planning and analysis for manufacturing, distribution, transportation, and broader supply chain activities, ensuring alignment with business goals.• Prepare monthly reporting packages, annual operating plans, long-range forecasts, and key performance metrics for supply-focused functions.• Partner with accounting teams to confirm accurate treatment of actual results and maintain consistency between reported results and forecast assumptions.• Provide decision support to operational and commercial leaders by translating plant, distribution, and supply chain performance into financial impact.• Evaluate spending trends, cost variances, and margin drivers, then present actionable recommendations to improve performance against plan and prior periods.• Build and maintain financial models and forecasting tools that support global supply operations and strengthen management visibility.• Develop cost analyses for sourcing decisions, including make-versus-buy evaluations and product standard costing reviews.• Support capital planning by assessing investment assumptions, preparing financial justification, and reviewing the expected business impact of proposed projects.• Contribute to cash flow forecasting and special projects by coordinating financial inputs across multiple business units and functional teams.
2026-08-07T16:34:09Z

Intake Specialist

Cleveland, OH
onsite
Temporary / Contract
17.00 - 20.00 USD / Hourly
We are looking for a compassionate Intake Specialist to support families in Cleveland, Ohio as they seek access to community assistance programs. This full-time opportunity offers a possible Long-term Contract assignment and is ideal for someone who communicates with empathy, stays organized, and can guide applicants through each step of the intake process. The person in this role will help determine eligibility, answer questions clearly, and ensure information is documented accurately in support systems. Responsibilities:• Welcome and assist families seeking support services, creating a respectful and reassuring intake experience.• Guide applicants through required forms and program steps, explaining documentation needs in a clear and approachable way.• Review submitted information to help assess eligibility for assistance programs available to low-income households.• Maintain accurate client records within content management and intake systems to support timely processing.• Communicate with clients by phone or in person to answer questions, provide updates, and address concerns during the application process.• Organize and manage case-related documents, including working with archived or microfilmed records when needed.• Support daily intake workflow in a production-focused environment while meeting accuracy and service expectations.
2026-08-17T19:28:45Z

Financial Planning & Analysis Manager

Hudson, OH
onsite
Permanent / Full Time
120000.00 - 140000.00 USD / Yearly
We are looking for a Sr FP& A and Operations Analyst to join our team. This role will partner closely with leaders across finance, operations, supply chain, engineering, and commercial teams to turn business data into clear insights that support smarter decisions. The ideal candidate brings strong analytical judgment, a hands-on understanding of business performance, and the ability to evaluate profitability, efficiency, and growth opportunities in a dynamic manufacturing environment. Responsibilities:• Create and refine financial models that guide decisions related to operations, commercial performance, and long-term business strategy.• Prepare sensitivity and scenario analyses covering factors such as pricing movements, labor costs, sourcing strategies, tariffs, production efficiency, and capital spending.• Contribute to the annual budget cycle, recurring forecast updates, and longer-range planning activities to support enterprise objectives.• Assess the financial outcomes of process changes, expansion efforts, and investment opportunities, translating findings into practical recommendations.• Examine profitability across customers, product lines, programs, and operational areas to highlight risks and improvement opportunities.• Evaluate manufacturing performance through analysis of productivity, labor usage, overhead absorption, inventory levels, and capacity utilization.• Work collaboratively with cross-functional stakeholders to identify operational and financial improvement opportunities and support performance management efforts.• Develop reporting and presentation materials for executive reviews, strategic planning discussions, and external financial conversations.• Support business improvement initiatives, including operational transformation and footprint optimization, while helping strengthen a data-informed decision-making culture.
2026-08-10T21:28:37Z

Account Manager

Youngstown, OH
onsite
Temporary to Hire
20.90 - 24.20 USD / Hourly
We are looking for an Account Manager to support office operations and customer account activities for a utilities and infrastructure client in Youngstown, Ohio. This contract-to-permanent position is ideal for someone who combines strong administrative skills with experience handling receivables, documentation, and day-to-day coordination across teams. The role offers the opportunity to contribute to a fast-paced environment by keeping records accurate, supporting internal workflows, and maintaining clear, attentive communication with customers and business partners. Responsibilities: • Manage incoming account-related documentation and support accounts receivable activities to help maintain timely and accurate payment tracking. • Prepare, enter, and follow up on work orders while ensuring information is complete and aligned with operational needs. • Provide broad administrative assistance to the office, including record maintenance, data updates, and general coordination tasks. • Partner with the estimator and other internal team members to help keep daily assignments organized and moving forward efficiently. • Maintain accurate customer, vendor, and job-related information within company systems and office records. • Respond to inquiries from customers, vendors, and internal staff with clear and courteous communication. • Support relationship management efforts by helping ensure a responsive experience for business clients and stakeholders.
2026-08-17T15:58:51Z

ERP Analyst

Youngstown, OH
onsite
Temporary to Hire
40.00 - 60.00 USD / Hourly
We are looking for an ERP Analyst to support enterprise systems within a steel manufacturing environment. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving system issues, improving operational workflows, and collaborating with cross-functional teams. The role focuses on maintaining ERP platform performance, supporting end users, and helping the business strengthen manufacturing and supply chain operations through reliable system administration and reporting. Responsibilities: • Provide day-to-day administration and support for AS/400-based ERP systems, ensuring stable and reliable application performance. • Investigate and resolve technical issues related to applications, reporting, system functionality, and user access. • Work closely with manufacturing, supply chain, and business teams to identify opportunities for process improvement and better system usage. • Manage system settings, security permissions, master data quality, and internal documentation to maintain an accurate and controlled environment. • Create and maintain queries, operational reports, and data extracts to support business decision-making and daily operations. • Participate in system updates, enhancements, integrations, and testing activities to support ongoing platform improvement. • Coordinate with external partners and internal stakeholders to address support needs, implement changes, and resolve system-related challenges.
2026-08-06T19:44:08Z

Human Resources (HR) Manager

Macedonia, OH
onsite
Permanent / Full Time
85000.00 - 115000.00 USD / Yearly
We are looking for an experienced Human Resources (HR) Manager to lead day-to-day HR operations for a growing workforce in Macedonia, Ohio. This role is ideal for a hands-on, detail-oriented individual who can strengthen employee support, improve core HR practices, and build effective processes across the organization. The position will partner with leaders and employees while helping ensure a smooth experience across onboarding, benefits, and employee relations. They are looking for a strong and experienced HR Manager to join their team! This is a direct hire position with standard in office business hours. Responsibilities:• Direct the human resources function and provide practical support across the full employee lifecycle.• Design, refine, and put into practice HR policies, procedures, and internal guidelines that improve consistency and compliance.• Serve as a primary resource for employee relations matters, addressing workplace concerns with care and sound judgment.• Support a workforce of 300+ employees• Oversee onboarding activities, employee setup, and orientation processes for new hires, contract staff, and frequent personnel changes.• Administer benefits programs, including health insurance and retirement plans such as 401(k), and coordinate annual plan updates with providers.• Review and update HR manuals, employee packets, and related documentation to keep materials accurate and organized.• Partner with recruiting efforts by assisting with hiring activities and helping meet changing staffing needs.• Work closely with the safety team to align HR practices with workforce support and operational requirements. They do offer a competitive benefits package; medical/dental/vision, 401K with a match, PTO, paid holidays, insurances, and MORE! Apply today if you are interested!
2026-08-11T18:49:08Z

Systems Engineer

Cleveland, OH
onsite
Permanent / Full Time
95000.00 - 125000.00 USD / Yearly
We are looking for a Systems Engineer to support and enhance enterprise infrastructure and cloud-connected services in Cleveland, Ohio. This role focuses on identity management, automation, secure integrations, and platform administration across Microsoft technologies. The ideal candidate brings strong technical depth in scripting, cloud services, and system connectivity while helping maintain reliable, secure, and efficient operations. Responsibilities: • Design, administer, and improve identity and access solutions using Active Directory and Entra ID, including policy enforcement and governance controls. • Develop automation scripts and workflow solutions with PowerShell, Power Apps, and Power Automate to streamline operational tasks and improve service delivery. • Manage and support Azure-based resources such as application services, serverless components, storage solutions, and network-connected services. • Configure secure communication between internal and external systems using OAuth, service principals, and hybrid identity approaches. • Build and maintain integrations that enable dependable data exchange across platforms while supporting security and performance standards. • Collaborate with technical teams to support web-based applications that rely on JavaScript and modern front-end frameworks such as React or Angular. • Write and optimize complex database queries to support reporting, troubleshooting, and application functionality. • Apply best practices for data protection, integrity, and governance across systems and integrations. • Support ongoing platform improvements and operational initiatives related to connected systems and infrastructure services.
2026-08-12T20:58:39Z

Director of HRIS

Cleveland, OH
onsite
Permanent / Full Time
90000.00 - 100000.00 USD / Yearly
We are looking for a Director of HRIS to oversee HR operations and ensure accurate coordination across benefits, payroll, pension, and finance systems in Cleveland, Ohio. This role is ideal for a data-oriented leader who can strengthen system connectivity, improve reporting, and support complex employee benefit administration across a large multi-entity environment. The position offers the opportunity to shape process improvements, contribute to strategic decisions, and potentially lead a team as the function continues to grow. Responsibilities:• Oversee the performance and alignment of HRIS-related platforms to support seamless interaction among benefits, payroll, pension, and finance functions.• Manage reconciliations by comparing benefit invoices with payroll records and enrollment data to confirm accuracy and resolve discrepancies.• Administer employee movement across separate parish systems, ensuring records remain current when individuals transfer between organizations.• Develop and deliver reporting that supports financial balancing, operational monitoring, and leadership decision-making.• Evaluate system and workforce data to identify patterns, highlight risks, and recommend practical enhancements to processes and controls.• Support ongoing HR technology initiatives, including implementation-related activities and efforts to expand current system capabilities.• Partner with benefits and operational stakeholders to maintain reliable data flows for entities and their associated benefit programs.• Provide leadership within the HRIS and benefits technology space, with the option to supervise direct reports as the role evolves.
2026-08-14T16:58:44Z

Software Engineering Manager

Greater Cleveland, OH
onsite
Permanent / Full Time
120000.00 - 160000.00 USD / Yearly
We are looking for a Software Engineering Manager to lead embedded software initiatives supporting advanced digital power control products in Greater Cleveland, Ohio. This position combines hands-on technical leadership with people management, guiding firmware design for real-time systems while helping a small engineering team deliver reliable, production-ready solutions. The ideal candidate brings deep experience in embedded development, strong collaboration skills, and a practical approach to building high-performance control software. Responsibilities:• Direct the design and delivery of embedded software for digital power control applications that produce DC and AC power outputs.• Define and develop real-time firmware architectures for MCU, DSP, or FPGA-based platforms using C, C++, or comparable low-level programming languages.• Supervise, coach, and develop a team of 2 to 5 engineers through regular feedback, technical guidance, code review oversight, and performance management.• Partner with hardware, systems, and product stakeholders to establish software requirements, technical interfaces, and implementation priorities.• Promote disciplined engineering practices by strengthening source control usage, test coverage, coding standards, and technical documentation.• Oversee the software lifecycle from early concept and design through release, production support, and post-deployment improvement.• Troubleshoot challenging embedded system issues in laboratory settings, identifying root causes and driving corrective action.• Support project and team needs with occasional travel of up to 10%.
2026-08-12T20:58:39Z

Business Systems Analyst

Westfield Center, OH
onsite
Temporary / Contract
47.50 - 55.00 USD / Hourly
We are looking for a Business Systems Analyst to support finance-focused initiatives in Westfield Center, Ohio. This Long-term Contract position will work closely with cross-functional stakeholders to clarify business needs, shape requirements, and help align technology solutions with financial operations and reporting goals. The role combines business analysis, data understanding, and strong collaboration across technical and non-technical teams in a hybrid work environment. Responsibilities: • Collaborate with partners across finance-related functions, including accounting, treasury, actuarial, audit, and planning teams, to understand operational workflows and translate business objectives into actionable analysis. • Gather, document, refine, and confirm both functional and non-functional requirements, ensuring shared understanding across business and technical groups while addressing gaps or conflicting viewpoints. • Define financial data needs for reporting, dashboards, and analytical use cases, including support for ongoing reporting obligations and future enhancements. • Evaluate connections between core finance applications and external data sources to help maintain reliable information flow and support business reporting needs. • Analyze business challenges, assess downstream impacts, and present well-reasoned options and recommendations to guide decision-making. • Use a consultative approach to interpret stakeholder questions, identify underlying needs, and convert them into clear solution concepts, features, and detailed requirements. • Contribute to feature development and backlog refinement in Jira or a similar Agile tool, helping teams organize priorities and advance delivery work effectively. • Partner with internal teams, vendors, and offshore resources to coordinate analysis activities, facilitate communication, and support accountable execution. • Support a hybrid work model by collaborating onsite in Westfield Center, Ohio on key team days and participating remotely as business needs allow.
2026-08-17T18:28:46Z

Human Resources Generalist

Cleveland, OH
onsite
Temporary to Hire
21.00 - 25.00 USD / Hourly
We are looking for a Human Resources Assistant to support a broad range of people operations activities in Cleveland Ohio. This contract opportunity is ideal for someone who can balance day-to-day HR administration with strong employee support and organizational skills. The person in this role will contribute across onboarding, benefits, employee relations, and HR systems while helping maintain a positive and compliant workplace environment. Responsibilities:• Support daily human resources operations, including employee documentation, record maintenance, and response to routine HR inquiries.• Coordinate onboarding activities for new employees, prepare employment paperwork, and lead orientation sessions to ensure a smooth start.• Assist with benefits administration by helping employees understand available programs, processing related updates, and resolving enrollment questions.• Partner with managers and employees on workplace concerns, providing guidance on employee relations matters and helping address performance or conduct issues.• Maintain accurate information within HRIS and payroll-related systems, including updates in platforms such as Workday.• Contribute to employee engagement efforts by helping organize programs, communications, and initiatives that support a positive work culture.• Prepare reports and track HR data using Excel and other tools to support audits, workforce planning, and operational decision-making.• Help ensure HR practices remain aligned with company policies, employment guidelines, and internal procedures.
2026-08-20T15:48:45Z

Patient Service Representative

Shaker Heights, OH
onsite
Temporary to Hire
18.00 - 21.00 USD / Hourly
We are looking for a Patient Service Representative to support patient-facing financial counseling and administrative services for a healthcare organization in Shaker Heights, Ohio. This contract-to-permanent opportunity is ideal for someone who combines strong customer service abilities with experience handling insurance-related information in a clinical setting. The person in this role will help patients navigate registration, coverage verification, scheduling coordination, and travel-related arrangements while maintaining accurate records and clear communication with internal teams and external contacts. Responsibilities: • Verify patient insurance coverage and confirm demographic and account details to support accurate billing and service coordination. • Communicate with patients, payer representatives, and outside vendors to obtain, update, and clarify required information. • Assist with patient registration activities and ensure records are complete, current, and properly documented. • Coordinate appointments and support patient scheduling needs while responding to changes and special requests. • Arrange transportation or other travel-related accommodations for patients when needed. • Provide courteous front-line service by answering questions, resolving routine concerns, and directing issues appropriately. • Maintain organized documentation using Microsoft Office tools and internal office processes. • Work closely with the Revenue Cycle Manager and site leadership to support daily operational needs across assigned locations.
2026-08-11T12:38:41Z

Business Manager

Twinsburg, OH
onsite
Permanent / Full Time
80000.00 - 100000.00 USD / Yearly
We are looking for a Business Manager to lead core accounting and financial operations for our team in Twinsburg, Ohio. This position combines hands-on bookkeeping with higher-level financial oversight, supporting accurate reporting, planning, cash management, and operational decision-making. The ideal candidate brings strong accounting leadership and can confidently manage day-to-day processes while contributing to broader business initiatives, including cost analysis and potential acquisition activity. Responsibilities: • Prepare timely financial statements and provide leadership with clear insight into business performance and key trends. • Develop budgets and forecasts, monitor results against plan, and help guide financial decisions through ongoing analysis. • Oversee banking activity and maintain effective relationships with financial institutions to support cash flow and treasury needs. • Perform weekly accounting and bookkeeping work, ensuring transactions are recorded accurately and supporting records remain up to date. • Manage in-house accounts payable, accounts receivable, and payroll processes with a strong focus on accuracy and timeliness. • Maintain job costing information and analyze project-related financial data to improve visibility into margins and expenses. • Lead month-end close activities, including journal entries, general ledger review, and account reconciliations. • Support merger and acquisition efforts through financial review, due diligence coordination, and analysis as needed.
2026-08-13T12:33:39Z

IFS Cloud Consultant

Twinsburg, OH
remote
Temporary / Contract
- USD / Hourly
We are looking for an IFS Cloud Consultant to support a long-term contract opportunity. This role will contribute to a cloud ERP initiative by combining functional consulting expertise with hands-on support for implementation activities, process alignment, and user enablement. The ideal candidate can work effectively with business stakeholders, translate operational needs into scalable ERP solutions, and help strengthen internal capability through knowledge sharing. Responsibilities:• Lead functional consulting efforts for a cloud ERP implementation, ensuring system capabilities align with business objectives and operational workflows.• Partner with stakeholders to gather, analyze, and document business requirements, then translate them into practical configuration and process recommendations.• Support ERP deployment activities across key business functions, helping drive adoption through structured guidance and effective change management.• Collaborate on integrations, reporting needs, workflow design, and data-related activities as part of the broader solution delivery effort.• Provide subject matter expertise in cloud-based enterprise platforms to help resolve issues, improve processes, and support implementation milestones.• Coach and elevate internal team capability by sharing functional knowledge, best practices, and practical guidance throughout the engagement.• Work closely with cross-functional teams in manufacturing or related operational environments to ensure the solution supports real-world business needs.
2026-07-23T14:58:38Z

In House Counsel

Highland Heights, OH
remote
Temporary / Contract
71.25 - 82.50 USD / Hourly
We are looking for an experienced In House Counsel to support legal operations related to collection and foreclosure matters in Highland Heights, Ohio. This Long-term Contract position will serve as a key advisor to internal teams, offering practical legal direction, strengthening outside counsel partnerships, and helping maintain high standards of compliance and service. The role is well suited for a licensed attorney who can balance strategic oversight with hands-on guidance across complex legal workflows. Responsibilities: • Advise litigation paralegals on legal strategy and procedural considerations across collection and foreclosure portfolios. • Build and strengthen a nationwide network of external law firms by identifying geographic coverage needs, evaluating candidates, and guiding new firms through onboarding expectations. • Establish clear service standards for outside counsel and track progress to help ensure files move forward on schedule and in line with client commitments. • Evaluate the work of external attorneys, address performance concerns, and reinforce adherence to internal quality expectations and client requirements. • Examine legal invoices submitted by outside firms to confirm billing accuracy, cost reasonableness, and compliance with approved billing rules. • Provide day-to-day legal support to internal teams through training, coaching, and direction on best practices and procedural issues. • Handle escalated questions involving collections, foreclosure actions, mechanic’s liens, preliminary notices, and other non-routine legal matters. • Review legal filings, case approaches, and complex issues to deliver risk-based recommendations and practical next steps.
2026-08-11T14:13:40Z

Human Resources (HR) Manager

Stow, OH
onsite
Temporary / Contract
42.00 - 47.00 USD / Hourly
We are looking for an experienced Human Resources specialist to provide on-site leadership for day-to-day HR operations in Stow, Ohio. This Contract position will serve as the primary HR contact in a manufacturing setting, supporting a unionized workforce of approximately 50 employees during a contract coverage period. The ideal candidate can work independently, maintain accurate and timely payroll, and address employee relations, compliance, and administrative HR needs with minimal supervision. Responsibilities:• Manage end-to-end payroll processing with a high degree of accuracy and ensure all deadlines are met consistently.• Act as the main on-site HR contact for employees and leaders, handling routine HR matters and providing practical guidance.• Address workplace concerns and employee relations issues in a responsive and confidential manner.• Support labor-related HR activities by working within a union environment and assisting with contract-related matters as needed.• Oversee workers’ compensation tasks, including documentation, follow-up, and coordination related to employee cases.• Contribute to safety-focused HR activities by partnering with site stakeholders on employee support and compliance needs.• Maintain HR records, reports, and spreadsheets, using Excel to track data, prepare summaries, and support decision-making.• Assist with general HR administration, including onboarding support, benefits-related processes, and HRIS updates.• Ensure HR practices align with company policies and applicable employment requirements in a manufacturing environment.
2026-08-12T16:14:02Z

Sr Accountant

Youngstown, OH
onsite
Permanent / Full Time
85000.00 - 130000.00 USD / Yearly
We are looking for an experienced Accountant. Responsibilities:• Direct accounting operations and prepare financial reports for multiple entities, ensuring records are complete, accurate, and easy for stakeholders to interpret• Coordinate tax compliance activities for business entities, working closely with external advisors as needed• Manage treasury functions such as daily cash positioning, banking activity, and short- and long-range liquidity planning• Strengthen internal controls and monitor financial practices to support compliance with applicable regulations and sound governance standards• Participate in budgeting, long-term financial planning, and evaluation of investments or other strategic financial priorities• Oversee key accounting activities including month-end close, journal entry preparation, general ledger maintenance, and account and bank reconciliations• Provide additional financial and operational support as priorities evolve across the family enterprise
2026-08-21T11:13:47Z

Tax Reporting Specialist III

Mayfield Village, OH
remote
Temporary / Contract
41.00 - 41.33 USD / Hourly
We are looking for an experienced Tax Reporting Specialist III to support critical tax reporting and compliance activities for a Long-term Contract position based in Columbus, Ohio. This role is well suited for someone who can work independently, evaluate financial information from multiple sources, and ensure filings and related records are completed accurately and on schedule. The position also contributes to reporting reviews, tax correspondence, and period-end activities while helping maintain high standards of quality and compliance. Responsibilities: • Prepare, maintain, and evaluate detailed tax reporting documents, compliance schedules, and supporting records to ensure timely and accurate submissions. • Examine financial data for tax-related analysis, deposit activity, and return preparation, identifying discrepancies or unusual findings as needed. • Gather information from various internal sources, confirm data accuracy, and escalate issues to management when concerns or inconsistencies are identified. • Take a leading role in year-end reporting efforts and assist with monthly journal entry preparation tied to tax and financial reporting activities. • Review foundational tax return work completed by other team members and provide guidance to support accuracy and consistency. • Draft and manage tax-related correspondence while maintaining organized documentation for reporting and compliance purposes. • Use Microsoft Excel, Word, and Outlook to produce reports, communicate updates, and track assignments efficiently. • Support assigned work schedules, including flexible hours such as evenings, weekends, or holidays when business demands require coverage.
2026-08-11T20:58:42Z

Accounts Receivable Analyst

Akron, OH
onsite
Temporary / Contract
33.25 - 38.50 USD / Hourly
We are looking for an Accounts Receivable Analyst to support daily receivables operations for a Long-term Contract assignment based in Akron, Ohio. This role is ideal for someone with hands-on experience in cash application, collections, billing, and account research who can manage priorities with accuracy and strong follow-through. The position works closely with internal teams and customers to keep accounts current, address payment issues, and support month-end activities in a fast-paced environment. Responsibilities: • Apply incoming customer payments promptly and accurately, investigate unmatched receipts, and maintain reliable daily cash tracking records. • Drive commercial collection efforts by monitoring outstanding balances, following up with customers, and promoting timely payment resolution. • Respond to accounts receivable questions from internal partners and external customers with clear, accurate, and timely support. • Review billing activity, prepare invoice-related adjustments such as debit and credit memos, and help ensure recurring invoice processing is completed successfully. • Partner with the Accounts Receivable Manager to resolve complex account concerns, disputes, and escalated payment issues. • Analyze short pays and deduction trends by evaluating customer history and identifying issues tied to pricing, shortages, fees, discounts, or rebate activity. • Use banking platforms and related tools to review cash transactions, access remittance details, and support letter-of-credit-related activities where needed. • Assist with journal entry adjustments, account analysis, audit documentation, and month-end close tasks connected to receivables operations. • Identify opportunities to improve workflow efficiency, strengthen controls, and support better accounts receivable processes across the team.
2026-08-19T19:28:47Z

Network Engineer

Painesville, OH
onsite
Temporary to Hire
47.50 - 55.00 USD / Hourly
We are looking for a Network Engineer to join our team in Ohio in a contract capacity with the potential to become permanent. This role is suited for a hands-on technology specialist who can strengthen infrastructure performance, support cybersecurity efforts, and improve day-to-day operational reliability across business and manufacturing environments. The ideal candidate will bring a practical approach to network and systems administration while helping identify smarter, more efficient ways to support users, platforms, and connected technologies. Responsibilities: • Oversee the performance, maintenance, and troubleshooting of core infrastructure including network equipment, firewalls, servers, virtual environments, cloud platforms, backup systems, telecommunications, and endpoint technologies. • Manage and support enterprise tools such as Microsoft 365, Active Directory, Exchange, Intune, and related operating systems to ensure secure and reliable access across the organization. • Provide high-level technical support by diagnosing complex issues, performing root cause analysis, and restoring service across infrastructure, business applications, manufacturing systems, and user devices. • Build and enhance automation, scripting, integrations, reports, and data-driven solutions using PowerShell, APIs, and comparable technologies to reduce manual effort and improve visibility. • Strengthen cybersecurity posture by addressing vulnerabilities, supporting incident response activities, enforcing secure configurations, and maintaining endpoint protection and patching practices. • Administer user access, permissions, device controls, backup validation, and disaster recovery processes to maintain business continuity and operational resilience. • Partner with internal teams and external vendors to evaluate, recommend, and implement infrastructure upgrades, licensing strategies, and technology improvements. • Support business-critical and manufacturing-related applications, including ERP-connected environments, to help maintain stable and efficient operations. • Contribute to compliance and audit readiness efforts by aligning technical practices with internal standards, security expectations, and regulatory obligations. • Identify opportunities to improve efficiency through automation, process refinement, and emerging technologies, while offering technical guidance to users and cross-functional teams.
2026-07-30T12:43:44Z