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41 results for Help Desk Support Manager in Cleveland, OH

Service Delivery Manager
  • Cleveland, OH
  • onsite
  • Permanent
  • 130000.00 - 160000.00 USD / Yearly
  • <p>We are looking for a skilled Service Delivery Manager to act as a strategic liaison in Cleveland, Ohio. This role involves ensuring the alignment of technology solutions with business objectives, while fostering collaboration across local and global teams. The ideal candidate will play a critical role in driving IT strategies that support operational priorities and enhance service delivery.</p><p><br></p><p>Responsibilities:</p><p>• Build and maintain strong relationships to understand and align IT solutions with their business needs.</p><p>• Oversee the delivery of IT projects and services, ensuring quality, compliance, and alignment with organizational objectives.</p><p>• Coordinate resources within a matrix structure, managing both local and global teams to achieve service delivery goals.</p><p>• Actively participate in site-specific activities to ensure the successful implementation of technology solutions.</p><p>• Drive IT strategies that support operational priorities and enhance business processes.</p><p>• Ensure adherence to governance, compliance, and security standards across all IT services.</p><p>• Provide support for tools such as Cisco Webex Meetings, Azure Active Directory, and Intune.</p><p>• Monitor and manage service levels to ensure consistent and effective delivery.</p><p>• Collaborate with cross-functional teams to design and implement innovative IT solutions.</p><p>• Utilize ITIL methodologies to optimize service delivery processes and improve efficiency.</p>
  • 2025-10-21T19:05:18Z
Network Administrator
  • Cleveland, OH
  • onsite
  • Permanent
  • 70000.00 - 80000.00 USD / Yearly
  • <p>Key responsibilities include:</p><ul><li>Establish, record, and uphold system protocols to maintain a stable network infrastructure</li><li>Deploy innovative technologies and enhance the robustness of existing systems</li><li>Oversee network health, resolve performance issues, plan system upgrades, and liaise with architects and external partners</li><li>Diagnose connectivity problems across LAN and WAN environments using various diagnostic tools</li><li>Protect network assets by implementing access controls and security policies</li><li>Administer firewall configurations in accordance with current cybersecurity standards</li><li>Provide updates on network operations and oversee associated initiatives</li><li>Schedule quarterly updates for network, storage, and server hardware to ensure firmware is current</li><li>Set up and manage routing/switching hardware, SIP-based voice services, and essential firewall configuration</li><li>Maintain and configure data storage and computing platforms</li><li>Deliver remote technical assistance to field engineers and users during system deployments</li><li>Address and fix installation-related issues during initial setup phases</li><li>Oversee IP management and hosted infrastructure within data center environments</li><li>Work closely with project managers, engineers, and help desk personnel to ensure seamless operations</li><li>Gather requirements and develop or maintain tailored solutions for internal stakeholders</li><li>Engage in team meetings to communicate progress and share technical insights</li><li>Record help desk support activities and resolutions</li><li>Contribute to the creation and refinement of technical documentation and QA processes</li><li>Assist in software testing and updates that influence network performance</li><li>Offer helpdesk support outside regular hours, including participation in on-call rotations</li><li>Guide and train junior IT personnel while promoting skill-sharing across the team</li><li>Handle multiple critical projects concurrently with effective prioritization</li><li>Keep supervisors informed with regular updates on project developments</li></ul>
  • 2025-10-06T15:58:59Z
Field Applications Engineer
  • Middlefield, OH
  • remote
  • Contract / Temporary to Hire
  • 52.25 - 60.50 USD / Hourly
  • We are looking for a skilled Field Applications Engineer to join our team in Middlefield, Ohio. In this Contract-to-permanent position, you will act as a key technical liaison between customers and internal teams, ensuring our products align with customer needs and deliver exceptional value. This role offers a dynamic work environment with opportunities to contribute to technical solutions, product development, and customer satisfaction.<br><br>Responsibilities:<br>• Provide expert technical support and tailored product recommendations to meet customer application requirements.<br>• Translate customer needs into detailed technical specifications to guide product selection and development.<br>• Collaborate with Sales Engineers and Product Managers to create impactful presentations, technical documentation, and accurate quotes.<br>• Lead and manage new customer projects, ensuring timely and precise delivery of solutions.<br>• Represent the company at customer meetings, industry events, and trade shows, requiring 15–20% travel.<br>• Support the introduction of new products and identify market trends to enhance existing product offerings.<br>• Develop tools, resources, and training materials to optimize sales and quoting processes.<br>• Gather and analyze customer feedback to drive improvements in product design and functionality.
  • 2025-10-23T21:58:43Z
Sr. Web Administrator
  • Richfield, OH
  • onsite
  • Contract / Temporary to Hire
  • 48.29 - 55.91 USD / Hourly
  • <p>Provides comprehensive design, installation, project management, maintenance, testing, and support at the highest level for all hosted applications and elements of the global I/T infrastructure. Assists in planning, organizing, and controlling the activities of the hosting team. Consults with I/T leadership, internal stakeholders, and external customers to resolve complex hosting-related technical problems. Oversees new hardware, software, and hosting site installations, upgrades, and troubleshooting efforts. Reviews and acts on daily quality assurance and diagnostic support for hosted infrastructure at both internal and commercial hosting sites. Receives minimal supervision and serves as a technical leader for other team members. Acts as project manager for hosting projects, installations, and support initiatives, and serves as <strong>Manager, Datacenter Operations</strong> as requested.</p><p><br></p><p><strong>Duties and Responsibilities</strong></p><ol><li>Maintain and support global web solutions utilizing IIS, Apache, Tomcat, JRUN, ColdFusion, .NET, HTML, ASP, PERL, Microsoft tools, and various web server and DBMS platforms.</li><li>Partner with client management, global technology developers, and external customers to design and implement complex hosted applications across existing and new infrastructure.</li><li>Assist in scheduling, designing, upgrading, and maintaining scalable systems supporting internal and commercial hosting initiatives; provide hands-on support as needed.</li><li>Build, configure, and support hardware and software on Windows and Linux/Unix servers to enable deployment of global hosted applications.</li><li>Lead troubleshooting and provide advanced technical support for global hosted applications to developers, publishers, external customers, and internal teams.</li><li>Develop and guide scripting efforts to automate, monitor, and manage the global hosting environment.</li><li>Collaborate with commercial outsource providers to build, modify, tune, and support infrastructure for hosted applications.</li><li>Direct the collection and analysis of performance data on web infrastructure and recommend improvements.</li><li>Ensure adherence to security standards to protect company and client information assets at all times.</li><li>Perform other duties as assigned.</li></ol><p><br></p><p><br></p><p><br></p>
  • 2025-10-13T18:13:44Z
Software Engineering Manager
  • Greater Cleveland, OH
  • onsite
  • Permanent
  • 140000.00 - 160000.00 USD / Yearly
  • <p>We are looking for a dedicated Software Engineering Manager to oversee the development of embedded software for digital power control systems in Greater Cleveland, Ohio. This role requires a strong technical background combined with leadership skills to guide a team of engineers in delivering high-quality solutions. The ideal candidate will collaborate across departments to ensure seamless integration of software and hardware, driving innovation in real-time embedded systems.</p><p><br></p><p>Responsibilities:</p><p>• Lead the creation and implementation of embedded software for digital power control systems, ensuring high power output in DC and AC formats.</p><p>• Design and develop firmware for real-time control using MCUs, DSPs, or FPGAs, leveraging C/C++ or similar low-level programming languages.</p><p>• Supervise and mentor a team of engineers, conducting code reviews, providing technical guidance, and evaluating performance.</p><p>• Collaborate with hardware, systems, and product teams to establish software requirements and interface specifications.</p><p>• Promote best practices in embedded software development, including version control, unit testing, and comprehensive documentation.</p><p>• Manage the entire software development lifecycle, from initial concept through production and ongoing support.</p><p>• Debug and troubleshoot complex embedded systems in laboratory settings to ensure optimal functionality.</p><p>• Travel occasionally, up to 10%, for project-related needs or collaboration.</p><p>• Stay updated on advancements in embedded systems and integrate innovative solutions into projects.</p>
  • 2025-10-21T19:08:47Z
Customer Service Representative
  • Cleveland, OH
  • onsite
  • Contract / Temporary to Hire
  • 22.80 - 26.40 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Cleveland, Ohio. This role combines customer engagement and inside sales responsibilities, focusing on account management and order entry tasks. As a Contract to permanent position, this opportunity offers the potential for long-term growth in a collaborative and detail-oriented environment.<br><br>Responsibilities:<br>• Manage and maintain existing customer accounts, ensuring satisfaction and prompt resolution of any issues.<br>• Develop new business relationships by identifying potential clients and presenting tailored solutions.<br>• Process and track customer orders with accuracy and efficiency to meet delivery timelines.<br>• Communicate effectively with customers through phone, email, and other channels to provide exceptional service.<br>• Collaborate with internal teams to address customer needs and achieve business goals.<br>• Utilize Microsoft Office and company-specific systems to maintain records and generate reports.<br>• Assist customers with technical inquiries related to water testing and treatment services.<br>• Conduct follow-ups with clients to ensure ongoing satisfaction and address any additional requirements.<br>• Participate in team meetings and contribute ideas for improving sales strategies and customer service processes.
  • 2025-10-29T15:44:34Z
Network Communications Engineer II
  • Bedford, OH
  • onsite
  • Permanent
  • 75000.00 - 85000.00 USD / Yearly
  • We are looking for a skilled Network Communications Engineer II to join our team in Bedford, Ohio. In this role, you will apply your technical expertise to design, manage, and troubleshoot network infrastructure, ensuring seamless connectivity and efficient communication across systems. This position offers the opportunity to work on cutting-edge technology and collaborate with professionals to optimize network performance.<br><br>Responsibilities:<br>• Design, implement, and maintain secure and efficient network infrastructures.<br>• Configure and manage Cisco routers, switches, and wireless systems to support organizational needs.<br>• Monitor and troubleshoot Palo Alto Networks firewalls to ensure optimal security and performance.<br>• Collaborate with cross-functional teams to address network challenges and deliver user-friendly solutions.<br>• Apply knowledge of VLANs, subnetting, and VoIP to enhance network functionality.<br>• Oversee the operation and control of telecommunications systems, ensuring reliability and scalability.<br>• Provide technical expertise to support data center infrastructure projects.<br>• Conduct periodic network assessments to identify areas for improvement and implement upgrades.<br>• Travel occasionally, up to 20%, to support network deployments and maintenance at various locations.
  • 2025-10-13T17:39:12Z
Sr. Software Engineer
  • Westlake, OH
  • onsite
  • Permanent
  • 100000.00 - 115000.00 USD / Yearly
  • We are looking for a Senior Software Engineer to lead the development and deployment of enterprise-level software solutions. This role focuses on delivering high-quality, secure, and efficient systems while ensuring their ongoing maintenance and optimization. The ideal candidate will also provide strategic technical guidance to senior leadership, evaluate emerging technologies, and foster innovation within the team.<br><br>Responsibilities:<br>• Oversee code deployments across multiple product teams, including cloud-based, mobile, and on-premise applications.<br>• Manage the release repository and maintain documentation for build and release procedures.<br>• Plan and execute release governance, risk assessments, milestone tracking, and production readiness reviews.<br>• Provide strategic technical advice to senior management regarding long-term systems planning and the adoption of new hardware and software.<br>• Conduct research on emerging technologies to enhance security, improve operations, and streamline deployment processes.<br>• Lead and guide both local and offshore teams to deliver technical support and maintain operational effectiveness.<br>• Develop and enforce policies and procedures to ensure the quality and security of application development and system administration.<br>• Collaborate with business units and technology vendors to implement and support technology solutions that meet organizational needs.<br>• Identify opportunities for operational improvements through the use of advanced technologies.<br>• Perform additional duties as assigned to support the organization's objectives.
  • 2025-10-27T17:34:00Z
Accounting Manager- FTEP
  • Cleveland, OH
  • onsite
  • Permanent
  • 85000.00 - 110000.00 USD / Yearly
  • <p>Are you an <strong>experienced Accounting Manager</strong> looking for variety, challenge, and the opportunity to make an impact across multiple organizations, without sacrificing the stability of full-time employment?</p><p><br></p><p>We’re expanding our<strong> Full-Time Professionals/FTEP Team</strong> and looking for talented finance professionals to join us as <strong>full-time employees</strong>. You’ll be a key part of our project delivery group, supporting clients through periods of transition, system implementations, audit readiness, and process improvement initiatives.</p><p><br></p><p>As a full-time team member, you’ll enjoy:</p><ul><li><strong>Permanent employment</strong> with a steady salary and full benefits</li><li><strong>Exposure to leading organizations</strong>, primarily in the manufacturing sector</li><li>Opportunities to <strong>work with ERP systems</strong> such as <strong>SAP, Oracle, and NetSuite</strong></li><li><strong>Variety and growth: </strong>each project offers new experiences, teams, and learning opportunities</li><li>The <strong>support of a national network</strong> of finance and accounting professionals</li></ul><p><strong>What You’ll Do:</strong></p><ul><li>Lead month-end, quarter-end, and year-end close processes</li><li>Support ERP system implementations, integrations, and process improvements</li><li>Oversee general ledger, reconciliations, and financial reporting</li><li>Partner with clients’ finance teams to drive efficiency and accuracy</li><li>Provide strong leadership and mentorship within client environments</li></ul>
  • 2025-10-27T14:49:03Z
Data Engineer
  • Cleveland, OH
  • remote
  • Temporary
  • - USD / Hourly
  • We are looking for a skilled Data Engineer to join our team in Cleveland, Ohio. This long-term contract position offers the opportunity to contribute to the development and optimization of data platforms, with a primary focus on Snowflake and Apache Airflow technologies. You will play a key role in ensuring efficient data management and processing to support critical business needs.<br><br>Responsibilities:<br>• Design, develop, and maintain data pipelines using Snowflake and Apache Airflow.<br>• Collaborate with cross-functional teams to implement scalable data solutions.<br>• Optimize data processing workflows to ensure high performance and reliability.<br>• Monitor and troubleshoot issues within the Snowflake data platform.<br>• Develop ETL processes to support data integration and transformation.<br>• Work with tools such as Apache Spark, Hadoop, and Kafka to manage large-scale data operations.<br>• Implement robust data warehousing strategies to support business intelligence initiatives.<br>• Analyze and resolve data-related technical challenges promptly.<br>• Provide support and guidance during Snowflake deployments across subsidiaries.<br>• Document processes and ensure best practices for data engineering are followed.
  • 2025-10-30T20:38:45Z
Workday HCM Administrator
  • Cleveland, OH
  • onsite
  • Permanent
  • 75000.00 - 100000.00 USD / Yearly
  • We are looking for an experienced Workday HCM Administrator to join our team in Cleveland, Ohio. This position involves managing and optimizing the Workday platform to support various functions, including Human Resources, Payroll, and Finance. The ideal candidate will bring a detail-oriented approach to system administration, configuration, and reporting while fostering collaboration across departments to ensure effective system utilization.<br><br>Responsibilities:<br>• Administer and maintain Workday modules, including Core HCM, Compensation, Benefits, and Absence.<br>• Configure and update workflows, calculated fields, security settings, and notifications to meet evolving business requirements.<br>• Oversee security roles and access controls, conducting regular reviews to ensure compliance with organizational policies.<br>• Perform system audits, resolve issues, and manage escalated user support cases to maintain optimal system performance.<br>• Execute bulk data uploads and updates using EIB tools to ensure data integrity across the platform.<br>• Develop and manage custom and advanced reports to support HR, Finance, and Payroll operations.<br>• Collaborate with Finance teams to handle position management, cost center hierarchies, and payroll audit reporting.<br>• Work closely with HR, Payroll, Finance, and IT teams to gather requirements and implement effective system solutions.<br>• Lead training sessions and create documentation to promote efficient use of the Workday platform.<br>• Participate in testing and deploying Workday semi-annual updates, ensuring smooth implementation and accurate documentation.
  • 2025-10-08T13:48:47Z
Grant Accountant
  • Parma, OH
  • onsite
  • Contract / Temporary to Hire
  • 28.00 - 35.00 USD / Hourly
  • <p>We are looking for a skilled Grant Accountant to join our team in Parma, Ohio. This is a Contract-to-Permanent opportunity offers remote work. The ideal candidate will have extensive experience in grant financial management and accounting processes, with the ability to ensure compliance with federal, state, and local guidelines and <strong><u>must have grant accounting experience in the state of Michigan</u></strong>.</p><p><br></p><p>Responsibilities:</p><p>• Manage and maintain grant ledgers by forecasting expenses and recording actual expenditures for multiple entities.</p><p>• Ensure compliance with federal, state, and local reporting requirements, staying updated on evolving guidelines.</p><p>• Crosscheck and verify data across various systems, including financial accounting, payroll, and reporting platforms.</p><p>• Prepare invoices, reconcile grant expenses, and process requests for payments to funding agencies.</p><p>• File cash requests for grants and provide necessary financial information to support month-end close activities.</p><p>• Assist with audits, including federal, state, and compliance audits related to multiple entities.</p><p>• Utilize advanced Excel skills to manage large workbooks and track grant-related data.</p><p>• Collaborate with teams to discuss grant processes and provide detailed support as needed.</p><p>• Handle multiple projects and adapt to dynamic situations effectively.</p><p>• Perform other duties as assigned to support organizational goals.</p>
  • 2025-11-03T14:33:56Z
Accounting Clerk
  • Willowick, OH
  • onsite
  • Permanent
  • 55000.00 - 65000.00 USD / Yearly
  • <p>We are looking for a detail-oriented Accounting Clerk to join our team in Willowick, Ohio. In this role, you will handle a variety of financial tasks, including accounts payable, accounts receivable, payroll processing, and bank transactions. The ideal candidate will be organized, proactive, and capable of managing multiple responsibilities efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Process accounts payable by following up with vendors, managing invoices, and resolving discrepancies.</p><p>• Handle accounts receivable tasks such as processing payments, generating account statements, and collecting overdue balances.</p><p>• Manage banking activities, including deposits, transfers, and generating checks, as well as occasional trips to the bank.</p><p>• Assist with payroll processing and ensure accuracy in employee wage changes and vacation records.</p><p>• Create and submit invoices promptly while maintaining organized records and files.</p><p>• Oversee rental property accounts, including payment tracking and account history management.</p><p>• Perform account reconciliations and generate periodic financial reports.</p><p>• Maintain office supplies inventory and handle purchasing as needed.</p><p>• Follow up with customers to address inquiries and ensure timely communication.</p><p>• Support company credit card management and assist with related transactions.</p><p><br></p><p>They do offer a full benefits package; medical/dental/vision, 401K, paid holidays, PTO, and more!! Apply today if you are interested! </p>
  • 2025-10-02T17:04:09Z
Accounting Clerk
  • Green, OH
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 23.00 USD / Hourly
  • <p>We are seeking a detail-oriented, organized, and highly professional individual to join our team as an Accounting Clerk. The Accounting Clerk will be responsible for the accurate and efficient processing of sales orders, contract management, and related administrative functions. This role ensures operational excellence, aligns data accuracy across platforms, and provides exceptional support to the sales and operational teams. Responsibilities require adherence to high ethical standards when handling sensitive and confidential information and the ability to maintain composure under time-sensitive situations.</p><p><strong>Key Responsibilities</strong>:</p><ul><li>Process all activities recorded in the order entry mailbox efficiently.</li><li>Review product orders for completeness and accuracy, ensuring compliance with company policies.</li><li>Enter various orders, including financial, commercial, enterprise, and national accounts, into the Solomon system.</li><li>Develop budgets using data from internal tools like Big Machines and input into Solomon for accurate revenue recognition.</li><li>Review, process, and submit all monitoring and service maintenance orders to appropriate departments.</li><li>Collaborate with the sales team to ensure all necessary documentation is submitted to contract administration.</li><li>Log and monitor all services sold for recurring monthly revenue for accurate sales compensation tracking.</li><li>Provide guidance to the sales team regarding ordering document requirements.</li><li>Maintain accurate project records using Microsoft SharePoint and other relevant systems.</li><li>Process, manage, and review changes, cancellations, and customer order modifications.</li><li>Assist in carrying out special projects and support other team members' responsibilities as needed.</li><li>Handle sensitive and confidential information with integrity and professionalism.</li><li>Adapt to changing priorities and deliver results under pressure.</li></ul>
  • 2025-11-05T21:04:15Z
Office Manager
  • Cleveland, OH
  • onsite
  • Contract / Temporary to Hire
  • 25.00 - 30.00 USD / Hourly
  • We are looking for a skilled Office Manager to oversee administrative and financial operations in a dynamic and fast-paced environment. This long-term contract position is based in Cleveland, Ohio, and requires a hands-on individual with strong organizational and bookkeeping expertise. The role offers the opportunity to make independent decisions and manage critical processes, ensuring the smooth functioning of day-to-day office activities.<br><br>Responsibilities:<br>• Handle full-charge bookkeeping tasks, including accounts payable, accounts receivable, month-end close, financial reporting, and weekly payroll for a team of 14 employees.<br>• Manage HR responsibilities such as employee benefits enrollment, onboarding processes, and 401K administration.<br>• Ensure the office operates efficiently by maintaining supplies, organizing paperwork, and overseeing filing systems.<br>• Use Sage 50 and Excel for accurate data management, applying formulas and performing basic data entry.<br>• Collaborate with internal teams to address operational needs and provide administrative support.<br>• Make independent decisions to resolve issues and improve workflows in a large auto repair shop setting.<br>• Assist with receptionist duties, including greeting visitors and handling phone calls.<br>• Monitor and order office supplies to ensure uninterrupted operations.<br>• Prepare accurate and timely financial reports to support organizational goals.<br>• Uphold compliance with company policies and procedures in all administrative functions.
  • 2025-11-03T19:48:42Z
Small Market Sales Assistant
  • Highland Hills, OH
  • onsite
  • Temporary
  • 18.00 - 18.38 USD / Hourly
  • We are looking for a Small Market Sales Assistant to join our team on a long-term contract basis in Highland Hills, Ohio. This role focuses on providing vital administrative support to sales representatives and leadership, ensuring smooth operations and efficient workflows. If you thrive in a fast-paced environment and enjoy collaborating with teams to meet deadlines, we encourage you to apply.<br><br>Responsibilities:<br>• Provide administrative assistance to support top-performing sales representatives and management.<br>• Utilize business software tools, including Salesforce, Microsoft Outlook, and spreadsheets, for organizing reports and correspondence.<br>• Coordinate submission workflows, ensuring timely communication with clients, referral sources, and sales representatives.<br>• Maintain accurate records by logging sales activity and completing necessary submissions.<br>• Collaborate with sales teams to meet deadlines and manage priorities effectively.<br>• Prepare and send well-crafted correspondence to clients and referral accounts.<br>• Organize and track reports, ensuring compliance with company standards.<br>• Handle ad hoc financial tasks, including data entry and spreadsheet management.<br>• Manage document handling processes, such as photocopying, scanning, and filing.<br>• Support CRM database management, ensuring data integrity and accessibility.
  • 2025-10-16T20:48:57Z
Accounting Clerk
  • Mentor, OH
  • onsite
  • Permanent
  • 45000.00 - 50000.00 USD / Yearly
  • <p>We are looking for a detail-oriented Accounting Clerk to join our team in Mentor, Ohio. This role is critical in supporting accounting operations, managing administrative tasks, and ensuring smooth day-to-day office functions. The ideal candidate will thrive in a dynamic environment and demonstrate excellent organizational and multitasking skills. This is a wonderful direct hire opportunity with standard Monday-Friday 8AM-5PM business hours. </p><p><br></p><p>Responsibilities:</p><p>• Maintain accurate accounts payable (AP) and accounts receivable (AR) records, ensuring timely processing of invoices and payments.</p><p>• Oversee payroll operations for approximately 15 employees, coordinating with third-party providers when necessary.</p><p>• Reconcile financial accounts and manage general ledger entries to ensure accurate reporting.</p><p>• Handle inventory management and support shipping and receiving processes.</p><p>• Administer HR documentation and oversee benefits administration.</p><p>• Automate routine administrative and accounting processes to improve efficiency.</p><p>• Manage reimbursements and ensure proper documentation for all expenses.</p><p>• Monitor and replenish office supplies, ensuring the workspace remains well-stocked and functional.</p><p>• Provide general administrative support across multiple companies, including client communication and scheduling.</p><p>• Collaborate with team members to improve workflow and maintain high operational standards.</p><p><br></p><p>This position offers a full benefits package: medical/dental/vision, PTO days, HSA, paid holidays, and more! </p>
  • 2025-10-13T13:03:58Z
Business Process Analyst
  • Cleveland, OH
  • onsite
  • Permanent
  • 70000.00 - 80000.00 USD / Yearly
  • We are looking for a detail-oriented Business Process Analyst to join our team in Cleveland, Ohio. In this role, you will be responsible for analyzing and improving business processes, identifying key stakeholders, and implementing strategies to enhance efficiency and performance. This position offers an excellent opportunity to contribute to meaningful projects and drive impactful change within the organization.<br><br>Responsibilities:<br>• Identify and evaluate key stakeholders to understand their needs, interests, and priorities.<br>• Conduct interviews, workshops, and surveys to gather insights from stakeholders.<br>• Develop and analyze business process models using tools such as flowcharts, process mapping, and swim lane diagrams.<br>• Facilitate workshops using Lean and Six Sigma methodologies to identify inefficiencies and generate actionable solutions.<br>• Design and implement operational performance metrics to monitor program and departmental success.<br>• Organize and lead performance review meetings to assess metrics and drive continuous improvement.<br>• Assess stakeholder readiness for proposed changes and develop effective change management strategies.<br>• Create and implement communication plans to support the adoption of new processes and solutions.<br>• Document business requirements, process models, and solution designs to ensure clarity and alignment.<br>• Prepare reports, updates, and presentations for stakeholders and project sponsors to communicate project progress effectively.
  • 2025-10-14T15:49:07Z
Legal Assistant
  • Cleveland, OH
  • onsite
  • Permanent
  • 50000.00 - 70000.00 USD / Yearly
  • We are looking for an experienced Legal Assistant to join our team in Cleveland, Ohio. In this role, you will provide essential support to attorneys in litigation cases, ensuring all administrative and legal tasks are handled efficiently. The ideal candidate will have a strong background in legal procedures, excellent organizational skills, and a proactive approach to managing deadlines.<br><br>Responsibilities:<br>• Prepare and file legal documents electronically, ensuring accuracy and adherence to court requirements.<br>• Manage litigation calendars, including scheduling hearings, deadlines, and appointments.<br>• Draft and proofread legal correspondence, pleadings, and other documents.<br>• Coordinate with clients, courts, and opposing counsel to facilitate case progress.<br>• Organize and maintain case files, ensuring all records are up-to-date and accessible.<br>• Conduct research to support litigation efforts and assist attorneys in case preparation.<br>• Handle administrative duties such as document management, filing, and correspondence.<br>• Monitor deadlines and ensure timely submission of legal filings and responses.<br>• Assist in managing construction-related litigation cases, providing specialized support as needed.<br>• Collaborate with the legal team to streamline processes and improve efficiency.
  • 2025-11-03T18:39:03Z
Accounting Clerk
  • North Royalton, OH
  • onsite
  • Permanent
  • 45000.00 - 60000.00 USD / Yearly
  • <p>We are looking for a detail-oriented Accounting Clerk to join our clients team in North Royalton, Ohio. This role involves a variety of accounting tasks, including managing payables and receivables, assisting with financial reporting, and ensuring accurate record-keeping. The ideal candidate will possess excellent organizational skills and a strong commitment to maintaining financial accuracy.</p><p><br></p><p>Responsibilities:</p><p>• Handle the complete cycle of accounts payable and accounts receivable processes.</p><p>• Input financial data with accuracy and efficiency into the accounting system.</p><p>• Manage vendor relationships and address any discrepancies or inquiries.</p><p>• Assist in preparing financial reports and documentation as needed.</p><p>• Evaluate inventory records to ensure accurate accounting and reporting.</p><p>• Perform account reconciliations to verify financial records.</p><p>• Support month-end closing activities, including journal entries.</p><p>• Collaborate with the Controller on various assigned tasks and projects.</p><p>• Organize and maintain filing systems for financial documentation.</p><p>• Monitor the accounting inbox and resolve issues or inquiries promptly.</p>
  • 2025-10-24T15:09:03Z
Accounts Payable Clerk
  • Wickliffe, OH
  • onsite
  • Temporary
  • 19.79 - 22.91 USD / Hourly
  • We are looking for a detail-oriented Accounts Payable Clerk to join our team in Wickliffe, Ohio. This is a long-term contract position that offers an excellent opportunity to support daily financial operations and vendor management. The ideal candidate will thrive in a fast-paced environment and be comfortable handling a high volume of invoice processing while collaborating with various departments.<br><br>Responsibilities:<br>• Process a large volume of invoices daily, ensuring accuracy and timeliness.<br>• Communicate directly with vendors to resolve any discrepancies or inquiries.<br>• Perform bank reconciliations to maintain accurate financial records.<br>• Utilize in-house software and Microsoft Excel to manage accounts payable tasks.<br>• Collaborate with warehouse staff to ensure proper invoice handling and processing.<br>• Prepare and execute regular check runs for timely payments.<br>• Apply appropriate coding to invoices for efficient financial tracking.<br>• Support cross-training initiatives to ensure seamless coverage during absences.<br>• Maintain compliance with company policies and procedures in all financial transactions.
  • 2025-10-21T15:28:52Z
Project Manager
  • Westlake, OH
  • onsite
  • Permanent
  • 65000.00 - 85000.00 USD / Yearly
  • We are looking for an experienced Project Manager to oversee complex initiatives and drive their successful completion in a dynamic service-oriented environment. Based in Westlake, Ohio, this role requires a proactive leader who excels in client relations, strategic planning, and team collaboration. The ideal candidate will bring industry expertise, exceptional organization skills, and a solution-driven mindset to every aspect of project management.<br><br>Responsibilities:<br>• Plan, execute, and oversee complex projects while ensuring alignment with client objectives and organizational goals.<br>• Manage client relationships effectively, addressing issues and fostering strong partnerships.<br>• Lead project teams to meet deadlines and deliver high-quality outcomes, balancing competing priorities.<br>• Develop and implement strategic plans, including process improvements and scope management.<br>• Provide training and education to clients, ensuring smooth adoption of project deliverables.<br>• Resolve conflicts and navigate challenges with resource planning and utilization.<br>• Maintain detailed documentation and follow-up processes to ensure project transparency and accountability.<br>• Apply critical thinking and problem-solving skills to identify and address project risks.<br>• Collaborate with stakeholders at all levels to ensure effective communication and alignment.<br>• Utilize tools such as Agile Scrum methodologies and Atlassian Jira for project tracking and optimization.
  • 2025-10-27T17:34:00Z
Accounts Payable Specialist
  • Richfield, OH
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 24.00 USD / Hourly
  • <p>We are seeking a detail-oriented and skilled <strong>Accounts Payable Specialist</strong> to join our team in <strong>Richfield, Ohio</strong>. This <strong>Contract-to-Permanent position</strong> provides an excellent opportunity for professionals in financial operations to showcase their expertise in accounts payable processes and administrative tasks while actively supporting the broader business functions.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Accounts Payable Management:</strong></li><li>Process full-cycle accounts payable, including three-way matching and overseeing monthly check runs for 300–350 checks.</li><li><strong>Accounts Receivable Duties:</strong></li><li>Perform basic accounts receivable functions, ensuring accurate transaction recording and timely documentation.</li><li><strong>Excel Utilization:</strong></li><li>Leverage intermediate proficiency with Excel to create formulas and manage financial data effectively.</li><li><strong>Administrative Support:</strong></li><li>Assist business operations by managing office supply orders and mail pick-up duties. Mileage reimbursement is available for post-office visits.</li><li><strong>Advanced Financial Tasks:</strong></li><li>Process sales tax returns, prepare 1099 forms, journal entries, and other high-level accounting duties.</li><li><strong>Compliance and Financial Reporting:</strong></li><li>Collaborate with teams to ensure accuracy, compliance, and organization in financial records.</li><li><strong>Great Plains Expertise:</strong></li><li>Utilize knowledge of Great Plains accounting software to improve financial processes and systems.</li></ul>
  • 2025-11-03T15:13:40Z
Administrative/Inventory Role
  • Independence, OH
  • onsite
  • Temporary
  • 21.85 - 25.30 USD / Hourly
  • We are looking for a dedicated Administrative/Inventory specialist to join our team in Independence, Ohio. In this Contract position, you will play a vital role in managing and coordinating work orders to ensure operational efficiency and timely product distribution. Your attention to detail and organizational skills will be critical in supporting the smooth flow of inventory and maintaining accurate documentation.<br><br>Responsibilities:<br>• Create and manage work orders to detail product specifications, including type, size, quantity, and packaging requirements.<br>• Collaborate with supply chain and warehouse teams to ensure alignment of order flow with operational capacity.<br>• Track and monitor the progress of work orders, promptly addressing any discrepancies or delays.<br>• Maintain accurate records and documentation for all issued and completed work orders.<br>• Communicate effectively with managers and supervisors to identify and resolve potential inventory or operational issues.<br>• Prioritize tasks to ensure timely fulfillment of customer orders, especially during high-demand periods.<br>• Assist in troubleshooting and resolving challenges related to product breakdowns or supply shortages.<br>• Utilize warehouse management systems and other tools to support efficient order processing.<br>• Ensure all work complies with company quality standards and customer requirements.
  • 2025-10-20T15:39:41Z
SAP Business Analyst
  • Strongsville, OH
  • remote
  • Contract / Temporary to Hire
  • 47.50 - 55.00 USD / Hourly
  • We are looking for a skilled SAP Business Analyst to join our team in Strongsville, Ohio. In this Contract to permanent role, you will play a key part in optimizing and supporting SAP-related processes within a manufacturing environment. The ideal candidate will have a strong background in SAP modules, global trade compliance, and business process improvement.<br><br>Responsibilities:<br>• Configure and implement SAP modules, including OTC, Logistics, and Global Trade Services, to meet business needs.<br>• Oversee compliance, customs, and risk management processes within the SAP Global Trade Services module.<br>• Ensure adherence to global trade regulations by managing import/export documentation and compliance requirements.<br>• Analyze current business processes and identify opportunities for improvement using SAP solutions.<br>• Lead the design, testing, and training efforts for SAP system changes and enhancements.<br>• Collaborate with cross-functional teams to deliver effective, compliant global SAP solutions.<br>• Troubleshoot and resolve SAP-related issues within established timelines and priorities.<br>• Drive continuous process optimization and transformation across global operations.
  • 2025-10-23T21:28:43Z
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