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53 results for Help Desk Support Manager in Cleveland, OH

Network Administrator
  • Cleveland, OH
  • onsite
  • Permanent
  • 70000.00 - 80000.00 USD / Yearly
  • <p>Key responsibilities include:</p><ul><li>Establish, record, and uphold system protocols to maintain a stable network infrastructure</li><li>Deploy innovative technologies and enhance the robustness of existing systems</li><li>Oversee network health, resolve performance issues, plan system upgrades, and liaise with architects and external partners</li><li>Diagnose connectivity problems across LAN and WAN environments using various diagnostic tools</li><li>Protect network assets by implementing access controls and security policies</li><li>Administer firewall configurations in accordance with current cybersecurity standards</li><li>Provide updates on network operations and oversee associated initiatives</li><li>Schedule quarterly updates for network, storage, and server hardware to ensure firmware is current</li><li>Set up and manage routing/switching hardware, SIP-based voice services, and essential firewall configuration</li><li>Maintain and configure data storage and computing platforms</li><li>Deliver remote technical assistance to field engineers and users during system deployments</li><li>Address and fix installation-related issues during initial setup phases</li><li>Oversee IP management and hosted infrastructure within data center environments</li><li>Work closely with project managers, engineers, and help desk personnel to ensure seamless operations</li><li>Gather requirements and develop or maintain tailored solutions for internal stakeholders</li><li>Engage in team meetings to communicate progress and share technical insights</li><li>Record help desk support activities and resolutions</li><li>Contribute to the creation and refinement of technical documentation and QA processes</li><li>Assist in software testing and updates that influence network performance</li><li>Offer helpdesk support outside regular hours, including participation in on-call rotations</li><li>Guide and train junior IT personnel while promoting skill-sharing across the team</li><li>Handle multiple critical projects concurrently with effective prioritization</li><li>Keep supervisors informed with regular updates on project developments</li></ul>
  • 2025-10-06T15:58:59Z
Customer Service Representative
  • Strongsville, OH
  • onsite
  • Contract / Temporary to Hire
  • 19.95 - 23.10 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Strongsville, Ohio. This Contract to permanent position offers an opportunity to work in a fast-paced service industry environment, providing exceptional support to clients and ensuring smooth account management. If you have a strong background in customer service and a proactive approach, we encourage you to apply.<br><br>Responsibilities:<br>• Assist customers by addressing inquiries, resolving issues, and providing accurate information in a timely manner.<br>• Maintain detailed records and prepare reports to ensure accurate documentation of client interactions and account updates.<br>• Handle inbound calls professionally, demonstrating strong communication skills and a customer-focused attitude.<br>• Utilize SAP software to manage data entry and account transactions efficiently.<br>• Leverage Office tools to create detailed reports and support administrative tasks.<br>• Collaborate with team members to ensure seamless account management and client satisfaction.<br>• Follow established procedures for background checks and drug screenings prior to onboarding new team members.<br>• Adapt quickly to new processes and systems, contributing to the team’s success.<br>• Uphold a high standard of professionalism in all interactions with clients and colleagues.
  • 2025-10-01T18:34:24Z
Sr. Web Administrator
  • Richfield, OH
  • onsite
  • Contract / Temporary to Hire
  • 48.29 - 55.91 USD / Hourly
  • <p>Provides comprehensive design, installation, project management, maintenance, testing, and support at the highest level for all hosted applications and elements of the global I/T infrastructure. Assists in planning, organizing, and controlling the activities of the hosting team. Consults with I/T leadership, internal stakeholders, and external customers to resolve complex hosting-related technical problems. Oversees new hardware, software, and hosting site installations, upgrades, and troubleshooting efforts. Reviews and acts on daily quality assurance and diagnostic support for hosted infrastructure at both internal and commercial hosting sites. Receives minimal supervision and serves as a technical leader for other team members. Acts as project manager for hosting projects, installations, and support initiatives, and serves as <strong>Manager, Datacenter Operations</strong> as requested.</p><p><br></p><p><strong>Duties and Responsibilities</strong></p><ol><li>Maintain and support global web solutions utilizing IIS, Apache, Tomcat, JRUN, ColdFusion, .NET, HTML, ASP, PERL, Microsoft tools, and various web server and DBMS platforms.</li><li>Partner with client management, global technology developers, and external customers to design and implement complex hosted applications across existing and new infrastructure.</li><li>Assist in scheduling, designing, upgrading, and maintaining scalable systems supporting internal and commercial hosting initiatives; provide hands-on support as needed.</li><li>Build, configure, and support hardware and software on Windows and Linux/Unix servers to enable deployment of global hosted applications.</li><li>Lead troubleshooting and provide advanced technical support for global hosted applications to developers, publishers, external customers, and internal teams.</li><li>Develop and guide scripting efforts to automate, monitor, and manage the global hosting environment.</li><li>Collaborate with commercial outsource providers to build, modify, tune, and support infrastructure for hosted applications.</li><li>Direct the collection and analysis of performance data on web infrastructure and recommend improvements.</li><li>Ensure adherence to security standards to protect company and client information assets at all times.</li><li>Perform other duties as assigned.</li></ol><p><br></p><p><br></p><p><br></p>
  • 2025-10-13T18:13:44Z
Sr. Software Engineer
  • Westlake, OH
  • onsite
  • Permanent
  • 100000.00 - 115000.00 USD / Yearly
  • We are looking for a Senior Software Engineer to lead the development and deployment of enterprise-level software solutions. This role focuses on delivering high-quality, secure, and efficient systems while ensuring their ongoing maintenance and optimization. The ideal candidate will also provide strategic technical guidance to senior leadership, evaluate emerging technologies, and foster innovation within the team.<br><br>Responsibilities:<br>• Oversee code deployments across multiple product teams, including cloud-based, mobile, and on-premise applications.<br>• Manage the release repository and maintain documentation for build and release procedures.<br>• Plan and execute release governance, risk assessments, milestone tracking, and production readiness reviews.<br>• Provide strategic technical advice to senior management regarding long-term systems planning and the adoption of new hardware and software.<br>• Conduct research on emerging technologies to enhance security, improve operations, and streamline deployment processes.<br>• Lead and guide both local and offshore teams to deliver technical support and maintain operational effectiveness.<br>• Develop and enforce policies and procedures to ensure the quality and security of application development and system administration.<br>• Collaborate with business units and technology vendors to implement and support technology solutions that meet organizational needs.<br>• Identify opportunities for operational improvements through the use of advanced technologies.<br>• Perform additional duties as assigned to support the organization's objectives.
  • 2025-09-23T17:24:53Z
Office Manager
  • Wadsworth, OH
  • onsite
  • Permanent
  • 45000.00 - 65000.00 USD / Yearly
  • <p>We are looking for an organized and proactive direct hire Office Manager to oversee daily operations and provide support to various departments near Wadsworth, Ohio office. This role is ideal for someone who thrives in a dynamic environment and has strong skills in office management, customer service, and light accounting tasks. </p><p><br></p><p>Responsibilities:</p><p>• Manage and organize office operations to ensure efficiency and productivity.</p><p>• Provide exceptional customer service and act as a point of contact for inquiries.</p><p>• Handle light accounts payable and receivable duties, including cutting checks.</p><p>• Support the controller </p><p>• Maintain and organize filing systems, warranties, registrations, and other essential documents.</p><p>• Assist with preparing operational documents and ensuring their accuracy.</p><p>• Contribute to light marketing efforts </p><p>• Ensure team members stay on task and deadlines are met with a proactive approach.</p>
  • 2025-10-09T15:54:11Z
Software Developer
  • Cleveland, OH
  • onsite
  • Permanent
  • 110000.00 - 135000.00 USD / Yearly
  • We are looking for a skilled Software Developer to join our dynamic team in Cleveland, Ohio. This role offers the opportunity to work on innovative projects involving custom application development, data integrations, and reporting solutions. The position is hybrid, with remote work on Mondays and Fridays, and onsite collaboration from Tuesday to Thursday.<br><br>Responsibilities:<br>• Develop and maintain custom internal applications using technologies such as C#, .NET, ASP.NET, and Blazor.<br>• Create and manage data integrations to ensure seamless communication between systems.<br>• Design and implement reporting solutions to support business decision-making.<br>• Collaborate with cross-functional teams to gather requirements and deliver high-quality software solutions.<br>• Utilize Git and Azure DevOps for version control and project management.<br>• Explore and incorporate new technologies, including React, Vue, Python, Graph, LayoutLM, and Azure Databases.<br>• Optimize application performance and ensure scalability.<br>• Adhere to coding standards and best practices to maintain code quality.<br>• Provide technical support and troubleshoot issues as needed.<br>• Stay updated on industry trends and advancements to enhance development processes.
  • 2025-10-13T17:39:12Z
Tax Director/Manager - Corporate
  • Beachwood, OH
  • onsite
  • Permanent
  • 110000.00 - 120000.00 USD / Yearly
  • We are looking for an experienced Tax Director/Manager to join our team in Beachwood, Ohio. This role involves leading tax-related activities, managing financial reporting, and supervising accounting staff to ensure compliance and accuracy. If you have a strong background in corporate tax and accounting, this is an excellent opportunity to contribute your expertise and leadership skills.<br><br>Responsibilities:<br>• Manage and oversee daily financial reporting and accounting operations, including the review and approval of journal entries.<br>• Prepare and review components of interim and annual financial reports to ensure accuracy and compliance.<br>• Supervise and guide a team of 2-3 accountants and bookkeepers, providing leadership and support.<br>• Direct and coordinate all tax-related filings and activities, including returns and estimates for the Federation, Trusts, and Supporting Foundations.<br>• Conduct reviews of monthly bank reconciliations to maintain financial integrity.<br>• Offer guidance and assistance in preparing financial documents for audits or other organizational needs.<br>• Collaborate on additional tasks and projects as assigned to support organizational goals.
  • 2025-09-18T15:29:05Z
Systems Administrator
  • Fairview Park, OH
  • onsite
  • Permanent
  • 70000.00 - 75000.00 USD / Yearly
  • We are looking for an experienced Systems Administrator to join our team in Fairview Park, Ohio. In this role, you will manage and maintain critical IT infrastructure, ensuring smooth operation and robust security of systems. If you have a strong background in Microsoft technologies and a passion for problem-solving, this opportunity is ideal for you.<br><br>Responsibilities:<br>• Install, configure, and manage Microsoft Server 2025 to ensure efficient and secure operations.<br>• Maintain detailed and accurate documentation for network, server, and computer systems.<br>• Address and resolve daily service calls to support business operations effectively.<br>• Provide on-call support for urgent technical issues as needed.<br>• Travel approximately 15% of the time to support remote systems and teams.<br>• Collaborate on various projects and tasks as assigned to enhance IT functionality and security.
  • 2025-10-13T17:39:12Z
Network Communications Engineer II
  • Bedford, OH
  • onsite
  • Permanent
  • 75000.00 - 85000.00 USD / Yearly
  • We are looking for a skilled Network Communications Engineer II to join our team in Bedford, Ohio. In this role, you will apply your technical expertise to design, manage, and troubleshoot network infrastructure, ensuring seamless connectivity and efficient communication across systems. This position offers the opportunity to work on cutting-edge technology and collaborate with professionals to optimize network performance.<br><br>Responsibilities:<br>• Design, implement, and maintain secure and efficient network infrastructures.<br>• Configure and manage Cisco routers, switches, and wireless systems to support organizational needs.<br>• Monitor and troubleshoot Palo Alto Networks firewalls to ensure optimal security and performance.<br>• Collaborate with cross-functional teams to address network challenges and deliver user-friendly solutions.<br>• Apply knowledge of VLANs, subnetting, and VoIP to enhance network functionality.<br>• Oversee the operation and control of telecommunications systems, ensuring reliability and scalability.<br>• Provide technical expertise to support data center infrastructure projects.<br>• Conduct periodic network assessments to identify areas for improvement and implement upgrades.<br>• Travel occasionally, up to 20%, to support network deployments and maintenance at various locations.
  • 2025-10-13T17:39:12Z
Accounting Clerk
  • Cleveland, OH
  • onsite
  • Permanent
  • 50000.00 - 52000.00 USD / Yearly
  • <p>We are looking for a detail-oriented Accounting Clerk to join a growing team in Cleveland, Ohio. This role involves managing various accounting and administrative tasks to ensure smooth financial operations and accurate record-keeping. The ideal candidate will possess strong organizational skills, a proactive attitude, and the ability to work both independently and collaboratively.</p><p><br></p><ul><li><strong>Cash Receipts Management</strong>: Prepare deposits, record transactions in the accounting system, and generate daily bank account reports.</li><li><strong>Credit Card Reconciliation</strong>: Verify daily credit card transactions for accuracy.</li><li><strong>Payment Applications</strong>: Apply payments to invoices and maintain organized records.</li><li><strong>Accounts Payable Tasks</strong>: Complete data entry and provide backup support for weekly check processing.</li><li><strong>Contribution Reconciliation</strong>: Process and reconcile contributions and related transactions.</li><li><strong>General Ledger Matching</strong>: Align general ledger activities with reports or external databases for accuracy.</li><li><strong>Audit Support</strong>: Assist with preparing workpapers and documentation for annual audits.</li><li><strong>Administrative Assistance</strong>: Help Finance managers with office supply orders and equipment maintenance.</li></ul><p><br></p>
  • 2025-09-18T17:04:26Z
Account Manager
  • Norton, OH
  • onsite
  • Temporary
  • 17.00 - 20.00 USD / Hourly
  • <p><strong>Position Overview:</strong></p><p>Robert Half is seeking an experienced <strong>Account Manager</strong> to join our client’s team on a <strong>long-term contract basis</strong> located in Norton, Ohio. In this role, the Account Manager will manage a portfolio of customer accounts, ensuring the seamless <strong>coordination and scheduling</strong> of services and inspections. Success in this role requires <strong>exceptional organizational skills</strong>, <strong>strong communication abilities</strong>, and a proactive approach to delivering a positive customer experience.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Coordination and Scheduling:</strong> Organize service appointments and inspections for assigned customer accounts, ensuring timely delivery.</li><li><strong>Customer Service:</strong> Manage high volumes of inbound calls, providing professional and efficient responses to customer inquiries.</li><li><strong>Cross-Departmental Collaboration:</strong> Work closely with internal teams such as service, payroll, accounts payable, and accounts receivable to align processes and ensure a smooth workflow.</li><li><strong>Data Management:</strong> Maintain accurate and up-to-date tracking reports utilizing Excel daily.</li><li><strong>Client Relationship Management:</strong> Build and maintain strong relationships with customers, ensuring satisfaction and long-term account performance.</li><li><strong>Progress Monitoring:</strong> Track the status of services and inspections, communicate updates to customers, and relay relevant information to internal teams.</li><li><strong>Operational Support:</strong> Address outstanding tasks, resolve customer or process-related issues efficiently, and support broader department operations.</li><li><strong>Team Growth Adaptation:</strong> Assist in scaling workloads and operations to accommodate increased customer demands.</li><li><strong>Reporting and Documentation:</strong> Prepare necessary reports and documentation for account reviews and audits as required.</li><li><strong>Performance Strategy:</strong> Participate in team meetings with supervisors and managers, presenting insights and strategies to improve account processes and performance.</li></ul>
  • 2025-09-30T14:04:14Z
Accounting Clerk
  • Green, OH
  • onsite
  • Contract / Temporary to Hire
  • 22.00 - 23.00 USD / Hourly
  • <p><strong>Position: Order Processing Specialist</strong></p><p><strong>Position Summary:</strong></p><p>The Order Processing Specialist is responsible for managing the end-to-end process of product and service order entry, ensuring accuracy, compliance, and timely submission. This role interfaces between sales, operations, and finance teams to ensure seamless coordination and customer satisfaction.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Process all activity recorded in the order entry mailbox and validate accuracy and completeness of product orders.</li><li>Review product orders for compliance and accuracy prior to entry.</li><li>Enter financial, commercial, enterprise, and national account orders into Solomon software for processing.</li><li>Create budgets in Microsoft Excel, using data extracted from Big Machines, for revenue recognition within Solomon.</li><li>Review, process, and distribute monitoring and service maintenance orders to appropriate internal teams.</li><li>Ensure that all sales team documentation is submitted timely to Contract Administration for approval.</li><li>Log and track all recurring monthly revenue services sold to facilitate accurate Sales Compensation calculations.</li><li>Provide guidance to sales teams in understanding ordering document requirements.</li><li>Maintain project files in applicable Microsoft SharePoint sites for organizational consistency.</li><li>Review and execute change orders and cancellations efficiently.</li><li>Participate in and assist with special projects as directed by management.</li><li>Maintain professionalism and composure while managing sensitive and confidential matters under demanding conditions.</li><li>Serve as a backup for other roles as needed and handle additional tasks as assigned by the manager.</li></ul><p><strong>Basic Requirements:</strong></p><ul><li>Experience working with sales contracts and reviewing contract documents.</li><li>Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).</li><li>1–3 years of experience working with sales contracts.</li><li>Strong analytical and problem-solving capabilities.</li><li>Reliability, professionalism, and organizational skills.</li><li>Excellent verbal and written communication abilities.</li><li>High ethical standards to handle confidential information appropriately.</li><li>Demonstrated ability to prioritize tasks, meet deadlines, and adapt to change.</li><li>Exhibits urgency and strong follow-through skills.</li><li>Collaborates effectively as part of a team.</li><li>Exceptional interpersonal and customer service abilities.</li><li>Demonstrates general business acumen.</li><li>Willingness to work overtime when necessary.</li></ul><p><strong>Preferred Qualifications:</strong></p><ul><li>Bachelor’s degree in Business, Finance, or Accounting (or equivalent experience).</li><li>1–3 years of industry-related experience; relevant experience may substitute for degree requirements.</li><li>Familiarity with Microsoft Solomon or SAP (preferred but not required).</li></ul><p>This role ensures accurate and timely processing of customer orders and facilitates the smooth coordination across multiple departments to support business objectives.</p>
  • 2025-10-13T14:23:54Z
IT Network Manager
  • Cleveland, OH
  • onsite
  • Permanent
  • 90000.00 - 110000.00 USD / Yearly
  • We are looking for an experienced IT Network Manager to oversee and maintain enterprise-level network systems for our organization in Cleveland, Ohio. This role requires a strong background in network design, security, and troubleshooting to ensure reliable and secure connectivity across the business. The ideal candidate will bring expertise in managing advanced networking hardware and implementing scalable solutions aligned with industry best practices.<br><br>Responsibilities:<br>• Manage and maintain enterprise-level networking hardware, including Cisco routers, Nexus switches, and Meraki wireless infrastructure.<br>• Implement and oversee network access control systems using Cisco ISE and ensure perimeter security through Palo Alto firewalls.<br>• Monitor and analyze network traffic using NetFlow tools to identify performance issues and optimize data flow.<br>• Design and implement scalable network solutions to meet current and future business needs.<br>• Coordinate the deployment, maintenance, and troubleshooting of Meraki wireless networks.<br>• Lead efforts to resolve connectivity issues and provide advanced troubleshooting for network-related incidents.<br>• Ensure network infrastructure complies with security policies, industry standards, and regulatory requirements.<br>• Develop and maintain documentation for network architecture, configurations, and procedures.<br>• Collaborate with cross-functional teams to support technology initiatives and improve overall network performance.
  • 2025-09-26T11:34:00Z
Full Charge Bookkeeper
  • Lorain, OH
  • onsite
  • Contract / Temporary to Hire
  • 22.80 - 26.40 USD / Hourly
  • We are looking for an experienced Full Charge Bookkeeper to join our team in Lorain, Ohio. This position is a Contract to permanent role, offering an opportunity to contribute your expertise in accounts payable, accounts receivable, payroll, and general ledger management. The ideal candidate will excel in financial operations within a local government setting and demonstrate a solid understanding of accounting processes and systems.<br><br>Responsibilities:<br>• Manage accounts payable and accounts receivable, ensuring accurate coding and posting to the general ledger.<br>• Oversee payroll tasks, including vendor payments and issuing checks to insurance companies.<br>• Perform bank reconciliations and maintain financial records with precision and attention to detail.<br>• Utilize Excel for advanced functions such as pivot tables and VLOOKUP to support financial analysis.<br>• Train and adapt to specialized accounting software, such as Yardy, for housing authority transactions.<br>• Ensure compliance with government accounting standards and grant management processes.<br>• Support property management accounting activities, leveraging industry knowledge to streamline operations.<br>• Collaborate with a small team to maintain a laid-back yet detail-oriented office environment.<br>• Provide financial reporting and documentation as required by management.<br>• Assist with the preparation of audits and other regulatory requirements.
  • 2025-10-08T17:59:09Z
Purchasing Manager
  • Westlake, OH
  • onsite
  • Permanent
  • 70000.00 - 100000.00 USD / Yearly
  • <p>We are looking for an experienced Purchaser to join our clients team in Westlake, Ohio. This role is ideal for someone with knowledge in procurement processes, vendor management, and team leadership. You will play a vital part in maintaining efficient purchasing operations, ensuring quality standards, and driving performance metrics.</p><p><br></p><p>Responsibilities:</p><p>• Oversee purchasing activities, with a focus on electrical equipment procurement.</p><p>• Manage a team of 2-3 direct reports, including hiring, training, and performance evaluations.</p><p>• Review and approve invoices and purchase orders to maintain compliance with company policies.</p><p>• Coordinate with vendors to manage bids, address corrective actions, and monitor customer feedback.</p><p>• Prepare and process purchase orders and bill of materials for project planning and execution.</p><p>• Provide accurate estimates for material requirements to support project needs.</p><p>• Maintain vendor profiles and relationships to ensure consistent quality and service.</p><p>• Collaborate with internal teams to align purchasing strategies with organizational objectives.</p>
  • 2025-09-19T18:46:31Z
Accounting Clerk
  • Willowick, OH
  • onsite
  • Permanent
  • 55000.00 - 65000.00 USD / Yearly
  • <p>We are looking for a detail-oriented Accounting Clerk to join our team in Willowick, Ohio. In this role, you will handle a variety of financial tasks, including accounts payable, accounts receivable, payroll processing, and bank transactions. The ideal candidate will be organized, proactive, and capable of managing multiple responsibilities efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Process accounts payable by following up with vendors, managing invoices, and resolving discrepancies.</p><p>• Handle accounts receivable tasks such as processing payments, generating account statements, and collecting overdue balances.</p><p>• Manage banking activities, including deposits, transfers, and generating checks, as well as occasional trips to the bank.</p><p>• Assist with payroll processing and ensure accuracy in employee wage changes and vacation records.</p><p>• Create and submit invoices promptly while maintaining organized records and files.</p><p>• Oversee rental property accounts, including payment tracking and account history management.</p><p>• Perform account reconciliations and generate periodic financial reports.</p><p>• Maintain office supplies inventory and handle purchasing as needed.</p><p>• Follow up with customers to address inquiries and ensure timely communication.</p><p>• Support company credit card management and assist with related transactions.</p><p><br></p><p>They do offer a full benefits package; medical/dental/vision, 401K, paid holidays, PTO, and more!! Apply today if you are interested! </p>
  • 2025-10-02T17:04:09Z
Bookkeeper
  • Cleveland, OH
  • onsite
  • Permanent
  • 50000.00 - 75000.00 USD / Yearly
  • <p>We are looking for a detail-oriented Accounting and Office Manager to join our team in Cleveland, Ohio. In this role, you will handle a variety of accounting and administrative responsibilities, ensuring the smooth operation of financial processes. This position offers a dynamic environment where you will manage key financial tasks and support human resources functions. This is a direct hire position with standard business hours, Monday-Friday from 8:00 AM-5:00 PM. They do need someone with strong general accounting experience and strong organizational skills. If this is a position that you are interested in, APPLY TODAY!</p><p><br></p><p><br></p><p>Responsibilities:</p><p>• Perform account reconciliations to ensure accuracy and compliance with financial standards.</p><p>• Close the general ledger and prepare monthly financial statements.</p><p>• Process payroll for employees and manage associated tasks such as 401(k) administration.</p><p>• Oversee accounts receivable (AR) and accounts payable (AP) functions to maintain cash flow efficiency.</p><p>• Administer employee benefits, including health insurance and other programs.</p><p>• File sales tax returns and ensure compliance with regulatory requirements.</p><p>• Act as a backup for generating financial reports and assist in data analysis.</p><p>• Manage the company's general insurance policies, ensuring proper coverage and renewals.</p><p><br></p><p>They do offer a full benefits package; medical, dental, vision, 401K, PTO, and a great stable company. </p>
  • 2025-10-03T18:24:09Z
Office Manager
  • Wadsworth, OH
  • onsite
  • Temporary
  • 20.00 - 25.00 USD / Hourly
  • <p>We are seeking a dedicated and detail-oriented Office Manager to ensure the seamless operation of our Wadsworth, Ohio office. This position offers the opportunity to join a collaborative team and contribute to the efficiency of administrative processes in a dynamic, professional environment. The ideal candidate will excel in organization, communication, and multitasking while taking a proactive role in overseeing day-to-day office activities.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the first point of contact, managing receptionist duties, including answering phone calls, greeting visitors, and maintaining a professional office environment.</li><li>Coordinate and schedule technicians, ensuring efficient time management and resource allocation.</li><li>Manage office supplies by monitoring inventory levels, placing orders, and ensuring timely restocking to support uninterrupted operations.</li><li>Oversee accounts payable processes, including invoice processing, reconciliation, and timely vendor payments.</li><li>Create, update, and maintain spreadsheets using Microsoft Excel to track data and support office operations.</li><li>Organize and maintain accurate records, files, and documentation to ensure compliance and accessibility.</li><li>Provide administrative support to staff by addressing inquiries and assisting with clerical tasks as needed.</li><li>Schedule meetings, prepare agendas, and document minutes to support effective communication within the team.</li><li>Monitor and manage office equipment, coordinating maintenance or repairs to ensure functionality.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Proven experience in office management, administration, or a related field.</li><li>Strong proficiency with Microsoft Office Suite, particularly Excel.</li><li>Exceptional organizational skills with high attention to detail.</li><li>Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.</li><li>Excellent verbal and written communication skills.</li><li>Familiarity with accounts payable processes and record-keeping is preferred.</li><li>Previous experience in customer service or scheduling roles is a plus.</li></ul><p><br></p>
  • 2025-10-07T14:19:08Z
AI Program Manager
  • Cleveland, OH
  • onsite
  • Permanent
  • 100000.00 - 125000.00 USD / Yearly
  • <p>We are looking for an experienced AI Program Manager to lead innovative initiatives in Cleveland, Ohio. In this role, you will oversee the development and implementation of AI strategies across departments, ensuring ethical, secure, and impactful use of AI technologies. This position offers an exciting opportunity to work closely with leadership, technology teams, and external partners to drive forward-thinking solutions for public services.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the initiation and execution of the citywide AI program, including governance structures, policy frameworks, and operational management.</p><p>• Collaborate with city officials to identify and prioritize AI applications that align with strategic goals, compliance standards, and financial resources.</p><p>• Conduct evaluations of existing systems, workforce capabilities, and departmental readiness to establish timelines and success metrics for AI adoption.</p><p>• Create and manage a comprehensive AI roadmap to monitor project milestones, deliverables, and implementation progress.</p><p>• Develop and enforce responsible AI governance policies, ensuring adherence to ethical standards, legal requirements, and data privacy regulations.</p><p>• Lead cross-departmental committees involving legal, IT security, HR, and public policy teams to address compliance and ethical considerations.</p><p>• Implement bias mitigation strategies, transparency protocols, and safeguards to promote ethical AI practices.</p><p>• Supervise the deployment of AI tools, including Microsoft Copilot, across various city departments, ensuring seamless integration and scalability.</p><p>• Design and deliver training programs to enhance AI literacy and ensure effective utilization of AI platforms by city employees.</p><p>• Drive change management initiatives to support the adoption of AI-driven processes and engage with community stakeholders to address concerns and communicate benefits.</p>
  • 2025-10-15T18:18:59Z
Property Administrator
  • Solon, OH
  • onsite
  • Contract / Temporary to Hire
  • 19.79 - 22.91 USD / Hourly
  • We are looking for a dedicated Property Administrator to join our team in Solon, Ohio. In this Contract-to-permanent role, you will provide essential administrative support to the property management team, ensuring smooth operations and effective communication. This position is ideal for an organized and detail-oriented individual with experience in commercial real estate and proficiency in Yardi software.<br><br>Responsibilities:<br>• Provide comprehensive administrative support to the property management team, including drafting and proofreading documents.<br>• Maintain both electronic and physical filing systems to ensure organized access to critical information.<br>• Schedule and coordinate meetings, conference calls, and other team activities as needed.<br>• Assist in preparing and managing property management documents, such as vendor contracts, tenant agreements, and lien waivers.<br>• Oversee the building service request system to ensure timely resolution of tenant and team work orders.<br>• Process vendor invoices and issue tenant rent invoices, while managing follow-ups on aged receivables.<br>• Coordinate and schedule preventative maintenance, inspections, and service calls with external vendors.<br>• Support the creation and updating of portfolio information and assist with annual and capital budgets.<br>• Ensure compliance by collecting and verifying tenant and vendor certificates of insurance.<br>• Perform general office duties to support the team’s daily operations.
  • 2025-10-13T19:54:03Z
Workday HCM Administrator
  • Cleveland, OH
  • onsite
  • Permanent
  • 75000.00 - 100000.00 USD / Yearly
  • We are looking for an experienced Workday HCM Administrator to join our team in Cleveland, Ohio. This position involves managing and optimizing the Workday platform to support various functions, including Human Resources, Payroll, and Finance. The ideal candidate will bring a detail-oriented approach to system administration, configuration, and reporting while fostering collaboration across departments to ensure effective system utilization.<br><br>Responsibilities:<br>• Administer and maintain Workday modules, including Core HCM, Compensation, Benefits, and Absence.<br>• Configure and update workflows, calculated fields, security settings, and notifications to meet evolving business requirements.<br>• Oversee security roles and access controls, conducting regular reviews to ensure compliance with organizational policies.<br>• Perform system audits, resolve issues, and manage escalated user support cases to maintain optimal system performance.<br>• Execute bulk data uploads and updates using EIB tools to ensure data integrity across the platform.<br>• Develop and manage custom and advanced reports to support HR, Finance, and Payroll operations.<br>• Collaborate with Finance teams to handle position management, cost center hierarchies, and payroll audit reporting.<br>• Work closely with HR, Payroll, Finance, and IT teams to gather requirements and implement effective system solutions.<br>• Lead training sessions and create documentation to promote efficient use of the Workday platform.<br>• Participate in testing and deploying Workday semi-annual updates, ensuring smooth implementation and accurate documentation.
  • 2025-10-08T13:48:47Z
Small Market Sales Assistant
  • Highland Hills, OH
  • onsite
  • Temporary
  • 18.00 - 18.38 USD / Hourly
  • We are looking for a Small Market Sales Assistant to join our team on a long-term contract basis in Highland Hills, Ohio. This role focuses on providing vital administrative support to sales representatives and leadership, ensuring smooth operations and efficient workflows. If you thrive in a fast-paced environment and enjoy collaborating with teams to meet deadlines, we encourage you to apply.<br><br>Responsibilities:<br>• Provide administrative assistance to support top-performing sales representatives and management.<br>• Utilize business software tools, including Salesforce, Microsoft Outlook, and spreadsheets, for organizing reports and correspondence.<br>• Coordinate submission workflows, ensuring timely communication with clients, referral sources, and sales representatives.<br>• Maintain accurate records by logging sales activity and completing necessary submissions.<br>• Collaborate with sales teams to meet deadlines and manage priorities effectively.<br>• Prepare and send well-crafted correspondence to clients and referral accounts.<br>• Organize and track reports, ensuring compliance with company standards.<br>• Handle ad hoc financial tasks, including data entry and spreadsheet management.<br>• Manage document handling processes, such as photocopying, scanning, and filing.<br>• Support CRM database management, ensuring data integrity and accessibility.
  • 2025-10-16T20:48:57Z
ERP/CRM Configuration SME
  • North Canton, OH
  • remote
  • Contract / Temporary to Hire
  • - USD / Hourly
  • We are looking for an ERP/CRM Configuration SME to join our team in North Canton, Ohio. This Contract-to-permanent position is ideal for a detail-oriented individual with expertise in production planning and scheduling tools who can support implementation and optimization for clients. The role requires both strong technical knowledge and the ability to bridge business requirements with system solutions.<br><br>Responsibilities:<br>• Lead the configuration, implementation, and optimization of production planning and scheduling tools such as PlanetTogether or similar systems.<br>• Provide expert guidance to clients and prospects on leveraging scheduling tools to meet their production needs.<br>• Develop technical and functional knowledge of the ERP/CRM systems to become a subject matter expert.<br>• Collaborate with cross-functional teams to deliver end-to-end solutions for production scheduling.<br>• Support system integration efforts, including API development and third-party tool integration.<br>• Conduct hands-on configurations and troubleshoot issues during implementations.<br>• Offer insights into process optimization and system enhancements to improve operational efficiency.<br>• Manage program or project tasks related to ERP/CRM system implementations in a dynamic environment.<br>• Work closely with clients to understand their production workflows and align system capabilities with their business requirements.<br>• Assist with backend tasks and data handling related to ERP systems as needed.
  • 2025-10-07T13:29:22Z
Accounting Clerk
  • Mentor, OH
  • onsite
  • Permanent
  • 45000.00 - 50000.00 USD / Yearly
  • <p>We are looking for a detail-oriented Accounting Clerk to join our team in Mentor, Ohio. This role is critical in supporting accounting operations, managing administrative tasks, and ensuring smooth day-to-day office functions. The ideal candidate will thrive in a dynamic environment and demonstrate excellent organizational and multitasking skills. This is a wonderful direct hire opportunity with standard Monday-Friday 8AM-5PM business hours. </p><p><br></p><p>Responsibilities:</p><p>• Maintain accurate accounts payable (AP) and accounts receivable (AR) records, ensuring timely processing of invoices and payments.</p><p>• Oversee payroll operations for approximately 15 employees, coordinating with third-party providers when necessary.</p><p>• Reconcile financial accounts and manage general ledger entries to ensure accurate reporting.</p><p>• Handle inventory management and support shipping and receiving processes.</p><p>• Administer HR documentation and oversee benefits administration.</p><p>• Automate routine administrative and accounting processes to improve efficiency.</p><p>• Manage reimbursements and ensure proper documentation for all expenses.</p><p>• Monitor and replenish office supplies, ensuring the workspace remains well-stocked and functional.</p><p>• Provide general administrative support across multiple companies, including client communication and scheduling.</p><p>• Collaborate with team members to improve workflow and maintain high operational standards.</p><p><br></p><p>This position offers a full benefits package: medical/dental/vision, PTO days, HSA, paid holidays, and more! </p>
  • 2025-10-13T13:03:58Z
HR Specialist
  • Cleveland, OH
  • onsite
  • Temporary
  • 21.38 - 24.75 USD / Hourly
  • We are looking for a skilled HR Specialist to join our team in Cleveland, Ohio. This is a long-term contract position that offers a dynamic blend of onsite and remote work, with a focus on HR administration, employee relations, and benefits management. If you excel in providing top-quality HR services and have experience with HRIS systems and open enrollment processes, we encourage you to apply.<br><br>Responsibilities:<br>• Manage open enrollment processes and ensure accurate benefits administration.<br>• Provide exceptional employee support by addressing HR-related inquiries and resolving concerns.<br>• Perform data entry and maintain records in HRIS systems such as Epicor, Oracle, and Dynamics.<br>• Assist with onboarding new employees and ensuring compliance with company policies and HIPAA regulations.<br>• Conduct regular updates and reviews of employee information to maintain accurate records.<br>• Collaborate with internal teams to support HR initiatives and process improvements.<br>• Utilize Office tools, including Outlook, Word, and Excel, to prepare reports and manage communications.<br>• Coordinate and support employee training sessions and HR-related meetings.<br>• Maintain confidentiality and adhere to regulatory standards in all HR processes.
  • 2025-09-24T20:59:29Z
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