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43 results for Help Desk Support Manager in Cleveland, OH

Onboarding & Customer Support Specialist

Greater Cleveland, OH
onsite
Permanent / Full Time
48000.00 - 60000.00 USD / Yearly
We are looking for an Onboarding & Customer Support Specialist to help new customers get started smoothly and confidently with our platform in Greater Cleveland, Ohio. In this role, you will combine customer guidance, technical problem-solving, and proactive outreach to create a positive early experience for every client. The ideal candidate is comfortable leading virtual training sessions, answering setup questions, and spotting opportunities to improve adoption during the onboarding journey. Responsibilities:• Guide new clients through account activation, platform setup, and key feature education using video meetings and written communication.• Support customers with data uploads, system connections, and configuration tasks so they can begin using the platform effectively.• Review early usage activity to identify customers who may need additional assistance and reach out with timely support.• Create, refine, and maintain onboarding guides, quick-start materials, and client-facing documentation to improve the new user experience.• Respond to service-related questions and basic technical issues, documenting interactions and follow-up actions through support ticket workflows.• Partner with customer-facing teams to ensure onboarding progress, client concerns, and setup milestones are clearly communicated.• Help customers navigate CRM-related workflows and resolve common user issues within a Windows-based support environment.
2026-08-12T21:03:42Z

Citizen Support Specialist

Cleveland, OH
onsite
Temporary to Hire
17.10 - 18.50 USD / Hourly
We are looking for a Citizen Support Specialist to join a city service team in Cleveland, Ohio. This onsite role is a contract opportunity with the potential to become permanent for someone who enjoys helping the public, managing a high volume of inquiries, and providing clear guidance across city programs and services. The ideal candidate brings strong communication skills, careful attention to detail, and the ability to remain focused and accurate in fast-paced customer interactions. Responsibilities: • Respond to a high volume of inbound resident calls each day and deliver courteous, solution-focused support. • Record, update, and monitor service requests within the city’s customer relationship management system with a high level of accuracy. • Provide residents with dependable information about municipal services, public programs, community events, and city facilities by using approved reference tools and knowledge resources. • Follow established call handling procedures to resolve inquiries directly or direct them to the appropriate department when further action is needed. • Assist callers with property and location-related questions by using internal lookup tools, mapping resources, and related city systems. • Support communication with residents who have limited English proficiency by accessing translation services when appropriate. • Maintain confidentiality and precise documentation throughout every interaction and data entry task. • Contribute to consistent service delivery by adhering to scripted guidance, workflow expectations, and quality standards in a structured call center environment.
2026-09-02T20:28:39Z

Credit Manager

Westlake, OH
onsite
Permanent / Full Time
65000.00 - 70000.00 USD / Yearly
We are looking for an experienced direct hire Credit Manager to oversee the full accounts receivable cycle for a manufacturing organization in Westlake, Ohio. This individual will play a key role in maintaining healthy receivables, evaluating customer credit exposure, and strengthening communication across sales and finance teams. The position is best suited for someone who can work independently, build strong customer relationships, and identify practical ways to improve credit and collection processes. Responsibilities:• Oversee day-to-day credit and collections activities across the full accounts receivable process, from reviewing open balances to supporting timely payment resolution.• Monitor receivables aging and take proactive steps to reduce overdue balances while maintaining accurate account status and follow-up records.• Evaluate customer creditworthiness, recommend credit limits, and place or release credit holds based on risk, payment behavior, and business needs.• Partner closely with sales and internal stakeholders to address account issues, support customer decisions, and balance service with sound credit practices.• Manage cash application oversight to help ensure incoming payments are posted correctly and customer accounts remain current and accurate.• Build productive relationships with customers to resolve disputes, encourage timely remittance, and support long-term account health.• Review existing workflows and recommend process enhancements that improve efficiency, reporting visibility, and use of available systems and tools.• Support a sizable accounts receivable operation tied to a business with approximately $100 million in annual revenue, ensuring consistent credit discipline and collection follow-through.
2026-09-01T15:34:03Z

Marketing Communications Coordinator

Aurora, OH
onsite
Permanent / Full Time
55000.00 - 60000.00 USD / Yearly
We are looking for a Marketing Communications Coordinator to support brand visibility and audience engagement across digital channels and live events in Aurora, Ohio. This position blends content creation, campaign coordination, social media management, and event support to help deliver a consistent and compelling customer experience. The ideal candidate brings strong written communication, creative problem-solving, and the ability to manage multiple priorities in a fast-paced marketing environment. Responsibilities:• Manage the company’s presence across key social platforms by creating, scheduling, and posting content tailored to each audience and channel.• Build and maintain content plans that align with seasonal promotions, product introductions, educational initiatives, and broader marketing priorities.• Interact with online communities by monitoring activity, addressing inquiries when appropriate, and encouraging engagement with customers, dealers, influencers, and brand supporters.• Partner with internal teams such as sales and product management to amplify campaigns, highlight offerings, and communicate program updates effectively.• Contribute to the execution of trade shows, dealer-facing programs, conferences, and company events through promotional support before and after each event.• Keep website pages and marketing assets up to date so product details and brand messaging remain accurate and relevant.• Review digital and social performance metrics, identify trends, and recommend adjustments that improve reach, engagement, and campaign results.• Coordinate operational details for contractor training sessions, including registration tracking, scheduling, materials preparation, instructor support, and attendee communication.• Assist with the planning and delivery of the annual customer conference by helping manage vendors, registration, presentation materials, attendee communications, and follow-up activities.• At least 2 years of experience in marketing, communications, social media, or a related field.• Demonstrated ability to develop content for social media, email marketing, and broader marketing communication efforts.• Experience supporting events, training coordination, or conference logistics in a structured setting.• Proficiency with marketing and creative tools such as HubSpot, Canva, Adobe Creative Cloud, Photoshop, Illustrator, or InDesign.• Familiarity with project and workflow platforms such as monday.com to manage timelines and deliverables.• Strong written and verbal communication skills with the ability to tailor messaging for different audiences.• Organized and self-directed approach with the ability to balance multiple projects and deadlines effectively.
2026-09-10T18:28:40Z

Customer Service Representative

North Canton Nt, OH
onsite
Temporary to Hire
19.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to join a manufacturing team in North Canton, Ohio in a contract role with the potential for a permanent position. This position supports customer accounts through timely communication, accurate order coordination, and close partnership with internal teams to help meet delivery commitments. Training is conducted onsite, and after onboarding, the role offers a hybrid schedule with the opportunity to work remotely two days per week. The ideal candidate brings strong customer service judgment, account management experience, and the ability to resolve issues in a fast-paced environment. Responsibilities: • Manage assigned customer accounts by preparing pricing and delivery updates, entering orders, adjusting schedules, and maintaining accurate account records. • Coordinate with sales, supply chain, manufacturing, and other internal teams to address service issues and improve on-time delivery performance. • Monitor open orders and customer demand trends, including forecasting needs, expediting requests, and keeping order activity organized and up to date. • Communicate commercial terms, order status, and service-related updates clearly to both customers and internal stakeholders. • Provide responsive support on inbound and outbound customer interactions while maintaining a high standard of professionalism and accuracy. • Use product knowledge and system understanding to investigate account concerns, analyze order details, and recommend practical solutions. • Apply company guidelines and sound judgment when handling customer requests, exceptions, and account-related decisions. • Contribute to a team-focused environment by supporting shared goals and demonstrating accountability in day-to-day customer service operations.
2026-08-21T13:33:44Z

AP/AR Manager

Westlake, OH
onsite
Permanent / Full Time
78000.00 - 80000.00 USD / Yearly
We are looking for an AP/AR Manager to support and strengthen daily accounting operations for a manufacturing organization in Westlake, Ohio. This position will play a central role in accounts payable, accounts receivable, billing, and selected close-related activities while helping improve workflows across the function. The ideal candidate brings strong Excel skills, practical experience guiding a small team, and a proactive approach to building efficient, scalable financial processes. Responsibilities:• Lead day-to-day activities across accounts payable, accounts receivable, and billing to maintain timely and accurate financial processing.• Supervise and support a small team, including assigning work, monitoring performance metrics, assisting with hiring efforts, and providing training and coaching.• Review invoice processing and payment workflows, including three-way matching, to strengthen accuracy and internal control.• Oversee corporate card administration and related documentation to ensure expenses are recorded and reconciled properly.• Contribute to monthly close support by preparing account information, assisting with reconciliations, and helping maintain reporting accuracy.• Develop and refine administrative and accounting procedures that improve consistency, efficiency, and accountability across the department.• Partner with stakeholders to introduce new tools, software enhancements, and practical automation opportunities using Excel, AI, and system integrations.• Track operational performance through KPIs and recommend process improvements that support continuous improvement goals.• Assist with financial reporting activities by organizing records and providing dependable transactional and summary data for leadership review.
2026-09-01T15:43:48Z

Accounts Payable Analyst

Twinsburg, OH
onsite
Temporary to Hire
30.00 - 33.00 USD / Hourly
We are seeking a detail-oriented Accounts Payable Specialist to support a high-volume accounting team. This role will be responsible for managing payment processing, vendor inquiries, expense reporting administration, corporate card programs, and month-end accounting activities. The ideal candidate will have strong analytical skills, experience with ERP systems, and a commitment to accuracy and customer service.Key ResponsibilitiesAccounts Payable & Payment Processing<ul><li>Execute and monitor payment runs, including freight payments and manual payments.</li><li>Review and process vendor direct debit transactions.</li><li>Research and resolve bank payment rejections and exceptions.</li><li>Validate payment proposals and ensure accurate posting between SAP, Kyriba, and banking platforms.</li><li>Monitor AP aging reports and investigate outstanding items.</li><li>Review vendor statements and resolve discrepancies.</li></ul>Vendor & Employee Support<ul><li>Respond to vendor and employee inquiries through the Accounts Payable Helpdesk.</li><li>Maintain positive relationships with internal and external stakeholders.</li><li>Assist with vendor account issue resolution and payment research.</li></ul>Concur & Corporate Card Administration<ul><li>Administer the Concur expense management system.</li><li>Review approved expense reports for finance compliance.</li><li>Ensure corporate card transactions are accurately documented and coded.</li><li>Monitor and report on past-due expense reports.</li><li>Manage user access and system maintenance.</li><li>Serve as administrator for corporate travel and purchasing card programs.</li></ul>Month-End & Financial Reporting<ul><li>Prepare accruals related to corporate cards, travel and entertainment expenses, and open invoices.</li><li>Support month-end close activities and reporting requirements.</li><li>Assist with reconciliation and analysis of accounts payable transactions.</li></ul>Systems & Process Support<ul><li>Provide backup support for Ariba super-user responsibilities.</li><li>Assist with process improvements and system optimization initiatives.</li><li>Support cross-functional accounting and procurement activities as needed.</li></ul>
2026-09-15T02:24:07Z

Director of Marketing

Cleveland, OH
onsite
Permanent / Full Time
150000.00 - 250000.00 USD / Yearly
We are looking for a strategic marketing leader to shape and elevate our brand presence. This role will guide integrated marketing, communications, and public relations efforts while partnering with senior leadership to align initiatives with business goals. The ideal candidate brings both executive-level vision and a practical approach to building campaigns, leading creative execution, and delivering measurable market impact. RESPONSIBILITIES:• Lead and develop a multidisciplinary marketing team, setting clear priorities, encouraging collaboration, and supporting continued growth.• Create and execute comprehensive marketing plans that strengthen brand visibility and support revenue goals across products and services.• Direct messaging, creative development, and campaign execution across print, digital, web, social media, and public relations channels.• Partner with executive leadership to help define strategic direction, establish budgets, and align marketing investments with organizational objectives.• Oversee market research, competitive analysis, and performance reporting to identify opportunities and improve campaign effectiveness.• Guide go-to-market strategies for new offerings, including positioning, packaging, and pricing recommendations that support long-term growth.• Manage departmental budgets, resource allocation, and outside vendors to ensure projects are delivered on time and within approved spending levels.• Support planning and promotional execution for major sales conferences and regional events throughout the year.• Supervise website experience and the development of marketing collateral to maintain a consistent, high-quality brand identity.• Lead media outreach, brand communications, and social engagement initiatives, including partnerships with influencers and brand advocates.• Proven experience leading marketing strategy and brand development in a senior-level role.• Strong background in digital marketing, integrated campaigns, and B2B marketing environments.• Demonstrated ability to use analytics tools, including Google Analytics, to measure performance and guide decision-making.• Experience managing public relations, social media programs, and brand awareness initiatives.• Skilled in strategic planning, budget oversight, and balancing multiple priorities in a fast-paced setting.• Ability to collaborate effectively with executive stakeholders and influence high-level business decisions.• Experience planning and supporting conferences, events, or sales meetings as part of broader marketing efforts.• Strong leadership, communication, and team-building skills with a track record of developing high-performing teams.
2026-09-10T15:58:44Z

Systems Administrator III

Bedford, OH
onsite
Permanent / Full Time
109000.00 - 123000.00 USD / Yearly
We are looking for an experienced Systems Administrator III to support and enhance a complex enterprise technology environment. This role is ideal for a hands-on infrastructure specialist who can manage Windows-based systems, strengthen identity and access services, and contribute to reliable IT operations across both on-premises and cloud platforms. The successful candidate will bring strong technical judgment, practical scripting ability, and a proactive approach to system performance, security, and continuity. Responsibilities: • Administer and maintain Windows server and desktop environments to ensure stable, secure, and efficient day-to-day operations. • Manage identity and access services across on-premises Active Directory, Group Policy, and Entra ID to support user lifecycle and policy enforcement. • Develop and use PowerShell scripts to automate routine administration, streamline support tasks, and improve operational consistency. • Support a broad Microsoft ecosystem that may include Intune, Azure, SharePoint, virtualization platforms, SaaS applications, and endpoint management tools. • Monitor infrastructure health, troubleshoot technical issues, and resolve escalated incidents involving systems, access, performance, and connectivity. • Contribute to IT planning by recommending infrastructure improvements, aligning technical solutions with operational goals, and supporting long-term system strategy. • Apply best practices for security, storage, backup, disaster recovery, and data protection to strengthen resilience and reduce operational risk. • Assist with advanced infrastructure technologies such as clustering, Hyper-V, and related Microsoft platform services when required.
2026-08-25T18:43:41Z

Project Management Specialists LL.US.13-1082

Cleveland, OH
remote
Temporary / Contract
34.00 - 35.50 USD / Hourly
We are looking for an experienced sourcing and commodity management specialist to support procurement strategy and supplier performance for a long-term contract position based in Cleveland, Ohio. This role focuses on guiding competitive sourcing activity, strengthening supplier partnerships, and helping the business achieve cost, quality, and delivery objectives. The ideal candidate brings strong commercial judgment, analytical capability, and the ability to manage contracts and sourcing initiatives from planning through execution. Responsibilities: • Shape sourcing and negotiation approaches for goods, services, and materials to support business priorities and secure favorable commercial outcomes. • Lead competitive bid activities, including quote and proposal processes, and drive supplier selection through contract award. • Review pricing submissions, financial information, and market data to identify value opportunities and support informed purchasing decisions. • Manage supplier and vendor agreements, including contract administration, performance tracking, and issue resolution. • Assess supplier capabilities across quality, delivery, service, and cost metrics to strengthen supply continuity and reliability. • Support commodity and account strategies by contributing to planning efforts for key categories and strategic supplier relationships. • Establish and monitor sourcing targets and service expectations to ensure procurement activities meet operational needs. • Conduct supplier and market research to compare options and maintain alignment with organizational standards. • Coordinate cross-functional sourcing efforts and provide project support for procurement-related initiatives as needed.
2026-08-24T17:33:45Z

Accounting and Finance Man/Director

Avon, OH
onsite
Permanent / Full Time
120000.00 - 150000.00 USD / Yearly
We are seeking a hands-on Accounting & Finance Director to lead the day-to-day accounting and FP& A function while bringing a strong operational and analytical mindset to a growing $40M distribution business.This role is ideal for someone who enjoys doing hands-on work in both traditional accounting and financial planning and analysis —using financial data, NetSuite, and process improvements to strengthen controls, improve visibility, and help leadership make better business decisions.Key Responsibilities<ul><li>Lead the accounting team and serve as primary finance business partner to the CFO and leadership team</li><li>Own and oversee the monthly, quarterly, and year-end close process, ensuring timely and accurate financial reporting.</li><li>Own and oversee core accounting activities including general ledger, accounts payable, accounts receivable, reconciliations, accruals, and fixed assets.</li><li>Maintain the integrity of financial information within NetSuite and identify opportunities to better leverage the system.</li><li>Oversee and improve inventory accounting, including reconciliations, reserves, adjustments, and inventory-related controls.</li><li>Analyze and manipulate large data sets in Excel and NetSuite to support complex customer billing, reporting, forecasting, and business analysis.</li><li>Oversee payroll administration and coordinate employee onboarding/offboarding, benefits administration, and related HR processes.</li><li>Partner with operations and leadership to analyze gross margin, pricing, inventory, purchasing, freight, operating expenses, and profitability.</li><li>Improve and develop meaningful KPIs, reporting, dashboards, and financial analysis to improve visibility into business performance.</li><li>Own budgeting, forecasting, cash flow planning, monthly reporting, and variance analysis. Prepare and support lender, board, and private equity sponsor reporting requirements.</li><li>Evaluate accounting processes, systems, workflows, reporting, and internal controls to identify risks, inefficiencies, and improvement opportunities.</li><li>Lead automation, reporting, and process improvement initiatives across accounting, order-to-cash, procure-to-pay, inventory management, and financial reporting.</li><li>Serve as a financial partner to operational leaders, translating financial results into actionable business insights.</li><li>Coordinate with external auditors, tax providers, banking partners, and other outside advisors as needed.</li><li>Help establish scalable accounting and finance processes to support the company’s continued growth.</li></ul> Ideal CandidateThe ideal candidate is a strong accountant and FPA leader who also thinks like an operator. This person understands that accurate financials are the foundation—but the real value comes from using those numbers to improve margins, create efficiencies, and drive better business decisions. WORK HOURS8-5pm with flexible start and end time SYSTEMNetsuite
2026-08-25T18:33:44Z

Cost Estimators

Cleveland, OH
remote
Temporary / Contract
30.00 - 33.00 USD / Hourly
We are looking for a Cost Estimator to support pricing, proposal development, and financial evaluation activities for landing gear manufacturing and related engineering work in Cleveland, Ohio. This Long-term Contract position is ideal for a finance specialist who can translate operational, supply chain, and engineering inputs into accurate cost models that guide pricing decisions and contract discussions. The role requires strong analytical judgment, independent prioritization, and the ability to present clear assumptions, risks, and financial impacts to internal stakeholders and customers. Responsibilities: • Develop comprehensive cost models and pricing proposals for development programs, production work, services, and spare parts using financial and operational data. • Build customer-facing quote packages in Microsoft Excel and assemble supporting documentation that aligns with stated proposal requirements. • Analyze bills of material, supplier pricing, purchase order history, routing details, and burden rates to produce well-supported estimates. • Compare historical financial projections with forward-looking proposal assumptions and explain key variances in a clear, traceable manner. • Document estimate methodologies, business assumptions, and financial drivers to ensure each proposal is accurate, auditable, and easy to review. • Prepare return analyses, liability reviews, termination assessments, and expenditure evaluations to support sound business decisions. • Partner with engineering, supply chain, operations, program management, and global site teams to gather inputs and validate proposal content. • Provide margin analysis and pricing support for negotiations, customer fact-finding requests, and audit-related inquiries. • Contribute to process improvement efforts that strengthen the efficiency, consistency, and quality of the cost estimating function.
2026-09-15T02:24:07Z

Accounting Manager

Independence, OH
onsite
Permanent / Full Time
80000.00 - 90000.00 USD / Yearly
We are looking for an Accounting Manager to oversee core financial operations for a growing organization. This role is ideal for a hands-on accounting specialist who can guide multiple transactional teams while ensuring accuracy, timeliness, and strong internal controls. The position offers a steady business-hours schedule and an opportunity to lead day-to-day accounting functions that support the organization. This is a direct hire position with standard in office business hours. They are seeking someone with strong management experience! Responsibilities:• Direct daily activities across accounts payable, accounts receivable, and payroll functions to maintain efficient and accurate processing.• Supervise team members, set priorities, and provide coaching to support consistent performance across accounting operations.• Oversee bi-monthly payroll administration, helping ensure employees are paid accurately and on schedule.• Review financial transactions and supporting documentation to confirm compliance with company policies and accounting standards.• Lead month-end close activities, including reconciliations, reporting preparation, and resolution of outstanding items.• Monitor cash flow-related activity by coordinating billing, collections, vendor payments, and payroll timelines.• Identify process improvement opportunities within accounting workflows and implement practical solutions to increase efficiency.• Partner with internal stakeholders to address accounting questions, resolve discrepancies, and support operational needs. They do offer a full benefits package: medical/dental/vision, 401K, paid holidays, PTO, long/short term disability, life insurance, growth, and more! Apply today!
2026-09-09T14:48:40Z

IT Systems & Infrastructure Engineer

Greater Cleveland, OH
onsite
Permanent / Full Time
100000.00 - 130000.00 USD / Yearly
We are looking for an IT Systems & Infrastructure Engineer to support and strengthen a complex technology environment in Greater Cleveland, Ohio. This position will help maintain secure, reliable, and efficient infrastructure across core business systems, network services, and manufacturing-related platforms. The ideal candidate brings strong technical depth across Microsoft ecosystems, enterprise applications, and cybersecurity practices, along with the ability to improve system performance through automation and integration. Responsibilities:• Administer and optimize server, directory, messaging, and cloud-based platforms to ensure dependable day-to-day operations across the business.• Support network infrastructure by maintaining connectivity, security, and performance for firewalls, switches, routers, and related technologies.• Manage enterprise systems and manufacturing-facing applications, including ERP-connected environments, to promote stable and efficient business processes.• Develop and maintain automation, scripts, and API-based integrations to streamline administration, reduce manual effort, and improve data flow between systems.• Oversee backup, recovery, patching, and vulnerability response activities to protect infrastructure availability and reduce operational risk.• Implement and support endpoint management and cybersecurity controls that strengthen device security and align with organizational standards.• Monitor infrastructure health, troubleshoot technical issues, and resolve system problems affecting users, applications, and production support environments.• Contribute to reporting and analytics capabilities by supporting database-driven solutions and system data accessibility for operational decision-making.
2026-08-27T17:28:48Z

Purchasing Manager

Westlake, OH
onsite
Permanent / Full Time
60000.00 - 85000.00 USD / Yearly
We are looking for an experienced Purchasing Manager to lead procurement operations and support efficient material planning for our client in Westlake, Ohio. This role is responsible for building dependable supplier relationships, improving purchasing performance, and ensuring the timely availability of materials needed to meet business demands. The ideal candidate brings strong commercial judgment, operational discipline, and a solid understanding of purchasing processes, including support for electrical-related materials and components. MUST HAVE: Electrical Construction experience Responsibilities:<ul><li>Experience supporting purchasing, procurement, vendor management, or supply chain operations. </li><li>Knowledge of purchase orders, invoices, approval workflows, and material planning.</li><li>Familiarity with bill of materials (BOM) processing and material estimation. </li><li>Strong organizational skills with high attention to detail and accuracy. </li><li>Effective written and verbal communication skills for vendor and internal stakeholder interaction. </li><li>Ability to manage multiple priorities and follow established processes in a fast-paced environment. </li></ul>
2026-08-31T19:18:45Z

Human Resources (HR) Generalist

Mentor, OH
onsite
Permanent / Full Time
75000.00 - 85000.00 USD / Yearly
We are looking for an experienced Human Resources Generalist to lead core HR activities for a diverse workforce in Ohio. This role serves as a key partner to employees and local leadership, supporting daily HR operations while helping maintain a consistent, compliant, and employee-focused workplace. The position offers broad exposure across recruiting, employee relations, benefits, leave administration, and HR record management in a hands-on manufacturing environment. This is a direct hire position with standard in office business hours; Monday-Friday from 8:00 AM-5:00 PM. Responsibilities:• Oversee daily human resources operations and act as the main point of contact for employees and managers on HR-related matters.• Partner closely with the plant manager to support workforce initiatives, address organizational needs, and promote effective people practices.• Manage the recruitment process from workforce planning through onboarding, including posting openings, sourcing candidates, screening applicants, coordinating interviews, and supporting selection decisions.• Administer new employee onboarding and separation processes, ensuring employment documents, orientation steps, benefit elections, and offboarding materials are completed accurately and on time.• Support benefit programs by handling enrollments, employee updates, qualifying life event changes, and annual open enrollment activities.• Coordinate HR information that affects payroll for approximately 50 employees and additional part-time, contract, onsite, and remote team members, including status changes, deductions, and timekeeping-related items.• Process and maintain documentation related to unemployment claims, workers’ compensation matters, leave requests, attendance tracking, and other employee support needs.• Maintain organized, accurate, and confidential personnel records while helping ensure HR policies, procedures, and employee data remain current.• Assist with employee relations matters such as policy interpretation, workplace concerns, disciplinary documentation, and corrective action follow-up.• Build and maintain effective relationships with staffing partners, recruiting sources, and other external workforce contacts as needed. They do offer a full benefits package: medical/dental/vision, PTO, 401K with a match, paid holidays, life insurance, and more.
2026-09-15T02:24:07Z

Payroll Administrator

Wooster, OH
onsite
Temporary / Contract
20.00 - 25.00 USD / Hourly
We are looking for a detail-oriented Payroll Administrator to support payroll and accounting operations for a long-term contract opportunity in Wooster, Ohio. This position plays an important role in ensuring employees are paid accurately and on schedule while maintaining strong financial records and compliance with company policies. The role follows a Monday through Friday schedule and requires an earlier start on Mondays to meet payroll deadlines. Responsibilities: • Manage end-to-end payroll processing for both hourly and salaried employees across weekly and biweekly pay cycles, ensuring timely and accurate submission. • Review payroll data in Workday and Dimensions, verify time and pay information, and resolve discrepancies before final processing. • Prepare and post payroll-related journal entries to support accurate general ledger reporting. • Assist with month-end close activities by reconciling payroll accounts and validating financial balances. • Perform account reconciliations and investigate variances to maintain accurate payroll and accounting records. • Support audit readiness by maintaining documentation and following established accounting policies and compliance standards. • Coordinate payroll activities with internal stakeholders to meet deadlines, including early Monday processing requirements. • Use Excel to analyze payroll information, organize supporting records, and produce clear reporting as needed.
2026-09-08T15:43:43Z

Human Resources (HR) Business Partner

Cleveland, OH
onsite
Temporary / Contract
25.00 - 29.00 USD / Hourly
We are looking for an experienced Human Resources Business Partner to provide day-to-day HR support for a university environment in Cleveland, Ohio. This Long-term Contract position will help maintain consistent HR operations by advising leaders and employees on workplace matters, compensation, job classifications, and labor relations issues. The role requires someone who is detail oriented and can work effectively in a largely onsite setting, use sound judgment, and contribute to smooth departmental operations while key team members are assigned to a major HR system initiative. Responsibilities: • Advise supervisors and staff on employee relations matters, workplace concerns, and the practical application of HR policies and procedures. • Partner with managers to address performance issues, disciplinary actions, layoffs, and other sensitive personnel situations with appropriate documentation and guidance. • Review and develop position descriptions, evaluate reclassification requests, and support organizational decisions related to role structure and staffing needs. • Conduct compensation analysis by assessing internal alignment, market expectations, and salary considerations while maintaining compliance with applicable standards. • Provide support in labor relations matters, including interpreting union agreements, responding to grievances, and working through contract-related questions. • Assist with investigations and issue resolution involving employee concerns to reduce operational risk and support fair employment practices. • Use PeopleSoft and related HR administrative tools to maintain records, process transactions, and support ongoing personnel administration. • Help sustain daily HR service levels and workload balance while portions of the team are dedicated to the Workday project. • Offer generalist HR support across a range of functions, including manager coaching, policy interpretation, and workforce-related planning.
2026-09-15T02:24:07Z

Full Charge Bookkeeper

Cleveland, OH
onsite
Permanent / Full Time
70000.00 - 85000.00 USD / Yearly
We are looking for a detail-oriented Full Charge Bookkeeper to support daily financial operations in Cleveland, Ohio. This role is responsible for maintaining accurate records, overseeing payables and receivables, and helping the business stay on top of cash activity and financial commitments. The ideal candidate brings strong bookkeeping experience, sound judgment, and the ability to manage a steady volume of high-value transactions with accuracy. This is a direct hire position with standard business hours. Responsibilities:• Monitor cash balances, investigate negative cash positions, and help maintain healthy day-to-day liquidity• Oversee incoming and outgoing funds by recording transactions accurately and ensuring timely processing of payments• Manage accounts payable activities, including reviewing invoices, preparing disbursements, and handling a heavier AP workload• Support accounts receivable processes by issuing invoices, tracking outstanding balances, and following up on collections as needed• Prepare and maintain spreadsheets that support reporting, transaction tracking, and financial analysis• Generate and distribute purchase orders while ensuring documentation is complete and properly recorded• Assist with month-end close by organizing financial data, reconciling accounts, and supporting reporting deadlines• Contribute to budgeting activities by updating figures, tracking spending patterns, and providing financial support data• Process a semi-high volume of high-dollar invoices while maintaining accuracy and compliance with internal controls They do offer a full benefits package: medical/dental/vision, PTO, paid holidays, 401K match, and much more!
2026-09-15T02:24:07Z

Director of HRIS

Cleveland, OH
onsite
Permanent / Full Time
90000.00 - 100000.00 USD / Yearly
We are looking for a Director of HRIS to oversee HR operations and ensure accurate coordination across benefits, payroll, pension, and finance systems in Cleveland, Ohio. This role is ideal for a data-oriented leader who can strengthen system connectivity, improve reporting, and support complex employee benefit administration across a large multi-entity environment. The position offers the opportunity to shape process improvements, contribute to strategic decisions, and potentially lead a team as the function continues to grow. Responsibilities:• Oversee the performance and alignment of HRIS-related platforms to support seamless interaction among benefits, payroll, pension, and finance functions.• Manage reconciliations by comparing benefit invoices with payroll records and enrollment data to confirm accuracy and resolve discrepancies.• Administer employee movement across separate parish systems, ensuring records remain current when individuals transfer between organizations.• Develop and deliver reporting that supports financial balancing, operational monitoring, and leadership decision-making.• Evaluate system and workforce data to identify patterns, highlight risks, and recommend practical enhancements to processes and controls.• Support ongoing HR technology initiatives, including implementation-related activities and efforts to expand current system capabilities.• Partner with benefits and operational stakeholders to maintain reliable data flows for entities and their associated benefit programs.• Provide leadership within the HRIS and benefits technology space, with the option to supervise direct reports as the role evolves.
2026-08-14T16:58:44Z

Plant Controller

Lorain, OH
onsite
Permanent / Full Time
135000.00 - 145000.00 USD / Yearly
We are looking for a Plant Controller to lead financial and operational oversight for our manufacturing site in Lorain, Ohio. This position partners closely with plant leadership to strengthen performance, support customer commitments, and guide sound business decisions across production, warehousing, and shared support activities. The role also contributes to local leadership discussions by aligning financial discipline with operational goals and maintaining accountability for site results. Responsibilities:• Direct financial and operational control for the warehouse and supporting business functions to ensure efficient site performance.• Partner with production and leadership teams to improve output, control costs, and support reliable delivery for customers.• Oversee manufacturing cost accounting activities, including standard costing, cost analysis, and ongoing review of plant performance drivers.• Lead the month-end close process by preparing accurate financial results, reviewing variances, and communicating key insights to management.• Develop budgets, forecasts, and performance reports that help leadership make informed operational and financial decisions.• Coach and motivate cross-functional teams while promoting accountability, continuous improvement, and strong execution across the site.• Participate in local management discussions to coordinate priorities across operations, finance, sales support, and product-related activities.• Maintain appropriate financial governance, reporting accuracy, and authorized business signatory responsibilities for the U.S. entity.
2026-09-01T12:04:14Z

Accounting Clerk

North Canton, OH
onsite
Temporary / Contract
18.00 - 18.50 USD / Hourly
We are looking for an Accounting Clerk to join a team in North Canton, Ohio on a Long-term Contract basis. This role is well suited for someone who is comfortable working with high-volume financial information, investigating payment issues, and supporting day-to-day accounts receivable activities. The ideal candidate brings strong accuracy, sound judgment, and the ability to work effectively with collections and accounting partners. Responsibilities: • Apply incoming payments accurately through Cash App and related accounting processes • Investigate unapplied cash items and resolve discrepancies by reviewing account and payment details • Support the collections team by conducting account research and providing documentation needed for follow-up • Enter financial and customer payment data into internal records with a high degree of precision • Review invoices and payment activity to help maintain accurate accounts receivable balances • Use Microsoft Excel to organize information, track outstanding items, and assist with reporting needs • Communicate findings clearly to internal stakeholders to help resolve billing and payment questions
2026-09-15T14:33:59Z

Bookkeeper

Lakewood, OH
onsite
Permanent / Full Time
60000.00 - 75000.00 USD / Yearly
We are looking for a detail-oriented Bookkeeper to support day-to-day financial activities for multiple businesses in Lakewood, Ohio. This role focuses on maintaining accurate records, overseeing payables and receivables, and ensuring transactions are properly recorded in QuickBooks. The ideal candidate is organized, dependable, and comfortable working across several accounts while keeping financial information current and accurate. This role is hybrid once trained. Responsibilities:• Manage billing and prepare customer invoices, including recurring tenant charges and related account documentation.• Record vendor invoices in the correct QuickBooks entity and coordinate timely payment processing, including monthly insurance and other routine obligations.• Reconcile credit card activity by reviewing statements, matching transactions, and posting payments accurately within QuickBooks.• Monitor payroll activity across multiple businesses and maintain supporting records in coordination with the external payroll provider.• Review financial transactions each day to confirm entries are complete, accurate, and assigned to the appropriate accounts.• Perform bank account reviews and monthly reconciliations to identify discrepancies and maintain reliable balances.• Support accounts payable and accounts receivable functions, including cash application and follow-up on outstanding items.• Prepare rent-related reporting, such as shortage summaries, and issue invoices for tenants as needed.• Process specialized monthly payments for client accounts while ensuring all related records are updated correctly.
2026-09-15T02:24:07Z

Cloud Engineer

Bedford, OH
onsite
Temporary / Contract
- USD / Hourly
We are looking for an experienced Cloud Engineer to provide hands-on infrastructure and cloud support for a long-term contract opportunity. This role will focus on maintaining and improving Microsoft-based cloud and endpoint environments while ensuring reliable day-to-day system performance. The ideal candidate brings strong expertise in Azure, Entra ID, Intune, and related enterprise technologies, along with the ability to contribute quickly in a dynamic environment. Responsibilities:• Administer and support Microsoft Azure services to maintain a secure, stable, and scalable cloud environment.• Manage identity and access capabilities through Azure Active Directory and Microsoft Entra ID, including user provisioning and policy enforcement.• Oversee endpoint management activities using Microsoft Intune and SCCM to support device configuration, compliance, and software deployment.• Provide system engineering support across cloud and infrastructure platforms, resolving issues and improving operational efficiency.• Assist with integration-related technical work tied to merger and acquisition activities, including environment alignment and access coordination.• Support virtualized infrastructure components within VMware environments and help sustain overall platform availability.• Partner with internal teams to troubleshoot infrastructure and cloud issues and implement effective technical solutions.
2026-08-25T19:28:38Z

Document Coord Sr

Mayfield Heights, OH
remote
Temporary / Contract
20.00 - 21.33 USD / Hourly
We are looking for a detail-oriented Document Coordinator to support high-volume document and mail operations in Mayfield Heights, Ohio. This Long-term Contract position is ideal for someone who is comfortable working with digital systems, handling sensitive records, and maintaining accuracy across indexing, scanning, and data entry tasks. The role focuses on ensuring incoming materials are reviewed, organized, and routed correctly while supporting efficient document retention and retrieval processes. Responsibilities:• Examine incoming documents, confirm key information, and classify each item for proper handling within internal systems such as PeopleSoft.• Investigate incomplete submissions, locate missing details when possible, and direct items to the appropriate processing path.• Receive and organize incoming mail, group materials into workable batches, and distribute items to support timely processing.• Scan physical records and prepare files for indexing so they can be accurately entered into electronic workflows.• Enter document-related information into computer systems with a strong focus on precision and consistency.• Manage records according to retention and storage guidelines, including preparation for secure filing or disposal.• Carry out document shredding after processing is completed and destruction requirements have been met.• Retrieve archived or scanned files upon request and forward them to the appropriate recipients or teams.• Maintain productivity while following the assigned work schedule and established workplace practices.• Perform additional clerical and document-handling duties as needed to support daily operations.
2026-08-27T14:41:40Z