<p>We are looking for a Digital Product Manager to join our team in Greater Cleveland, Ohio. In this role, you will oversee the development and scaling of innovative digital solutions, ensuring alignment with business goals and customer needs. This is an exciting opportunity for an individual with a proven track record in product management to make a significant impact in the transport industry.</p><p><br></p><p>Responsibilities:</p><p>• Lead the development and lifecycle management of digital products from concept to launch.</p><p>• Collaborate with cross-functional teams to define product strategies and deliver high-quality solutions.</p><p>• Translate business objectives and customer feedback into actionable product requirements.</p><p>• Manage product backlogs, prioritize features, and ensure alignment with Agile methodologies.</p><p>• Influence technical teams to implement effective strategies and solutions.</p><p>• Conduct market research to identify trends and opportunities for product improvement.</p><p>• Oversee digital transformation initiatives, focusing on SaaS products and customer-centric solutions.</p><p>• Utilize tools such as Jira, Aha!, and Confluence to streamline product management workflows.</p><p>• Provide clear documentation, guidance, and training to stakeholders at all organizational levels.</p><p>• Analyze complex problems and develop strategic solutions to enhance product performance.</p>
We are looking for a skilled AI Program Manager to lead the strategic development, adoption, and implementation of artificial intelligence technologies within the City of Cleveland, Ohio. In this contract-to-permanent position, you will play a pivotal role in driving the responsible use of AI tools, including Microsoft Copilot, to enhance public services, streamline operations, and enable data-driven decision-making. This role involves close collaboration with city leadership, technical teams, and community stakeholders to ensure the ethical and effective integration of AI solutions.<br><br>Responsibilities:<br>• Develop and execute a comprehensive strategy for the citywide adoption of AI technologies, including governance frameworks and operational policies.<br>• Lead the rollout and implementation of Microsoft Copilot and other AI platforms across various city departments.<br>• Establish responsible AI guidelines to ensure compliance with ethical standards, legal requirements, and data privacy regulations.<br>• Conduct readiness assessments to evaluate systems, departmental capabilities, and workforce preparedness for AI integration.<br>• Create and maintain a citywide AI roadmap to track progress, milestones, and adoption rates.<br>• Design and deliver training programs to enhance AI literacy and equip employees with the skills to utilize AI tools effectively.<br>• Collaborate with cross-functional teams, including legal, cybersecurity, and public policy experts, to ensure AI solutions meet compliance and security standards.<br>• Drive organizational change management initiatives to encourage widespread adoption of AI-driven processes.<br>• Act as the primary liaison between technical teams, executive leadership, and the public, addressing concerns and communicating the value of AI initiatives.<br>• Engage with community stakeholders to build trust and awareness around the benefits of AI technologies.
