We are looking for a skilled HR Specialist to join our team in Cleveland, Ohio. This is a long-term contract position that offers a dynamic blend of onsite and remote work, with a focus on HR administration, employee relations, and benefits management. If you excel in providing top-quality HR services and have experience with HRIS systems and open enrollment processes, we encourage you to apply.<br><br>Responsibilities:<br>• Manage open enrollment processes and ensure accurate benefits administration.<br>• Provide exceptional employee support by addressing HR-related inquiries and resolving concerns.<br>• Perform data entry and maintain records in HRIS systems such as Epicor, Oracle, and Dynamics.<br>• Assist with onboarding new employees and ensuring compliance with company policies and HIPAA regulations.<br>• Conduct regular updates and reviews of employee information to maintain accurate records.<br>• Collaborate with internal teams to support HR initiatives and process improvements.<br>• Utilize Office tools, including Outlook, Word, and Excel, to prepare reports and manage communications.<br>• Coordinate and support employee training sessions and HR-related meetings.<br>• Maintain confidentiality and adhere to regulatory standards in all HR processes.
<p><strong>Position: Order Processing Specialist</strong></p><p><strong>Position Summary:</strong></p><p>The Order Processing Specialist is responsible for managing the end-to-end process of product and service order entry, ensuring accuracy, compliance, and timely submission. This role interfaces between sales, operations, and finance teams to ensure seamless coordination and customer satisfaction.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Process all activity recorded in the order entry mailbox and validate accuracy and completeness of product orders.</li><li>Review product orders for compliance and accuracy prior to entry.</li><li>Enter financial, commercial, enterprise, and national account orders into Solomon software for processing.</li><li>Create budgets in Microsoft Excel, using data extracted from Big Machines, for revenue recognition within Solomon.</li><li>Review, process, and distribute monitoring and service maintenance orders to appropriate internal teams.</li><li>Ensure that all sales team documentation is submitted timely to Contract Administration for approval.</li><li>Log and track all recurring monthly revenue services sold to facilitate accurate Sales Compensation calculations.</li><li>Provide guidance to sales teams in understanding ordering document requirements.</li><li>Maintain project files in applicable Microsoft SharePoint sites for organizational consistency.</li><li>Review and execute change orders and cancellations efficiently.</li><li>Participate in and assist with special projects as directed by management.</li><li>Maintain professionalism and composure while managing sensitive and confidential matters under demanding conditions.</li><li>Serve as a backup for other roles as needed and handle additional tasks as assigned by the manager.</li></ul><p><strong>Basic Requirements:</strong></p><ul><li>Experience working with sales contracts and reviewing contract documents.</li><li>Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).</li><li>1–3 years of experience working with sales contracts.</li><li>Strong analytical and problem-solving capabilities.</li><li>Reliability, professionalism, and organizational skills.</li><li>Excellent verbal and written communication abilities.</li><li>High ethical standards to handle confidential information appropriately.</li><li>Demonstrated ability to prioritize tasks, meet deadlines, and adapt to change.</li><li>Exhibits urgency and strong follow-through skills.</li><li>Collaborates effectively as part of a team.</li><li>Exceptional interpersonal and customer service abilities.</li><li>Demonstrates general business acumen.</li><li>Willingness to work overtime when necessary.</li></ul><p><strong>Preferred Qualifications:</strong></p><ul><li>Bachelor’s degree in Business, Finance, or Accounting (or equivalent experience).</li><li>1–3 years of industry-related experience; relevant experience may substitute for degree requirements.</li><li>Familiarity with Microsoft Solomon or SAP (preferred but not required).</li></ul><p>This role ensures accurate and timely processing of customer orders and facilitates the smooth coordination across multiple departments to support business objectives.</p>
We are looking for a Funding Reconciliation Specialist - AP to join our team in Highland Hills, Ohio. In this role, you will play a key part in ensuring accurate financial processes by overseeing funding reconciliations and educating clients and colleagues on best practices. This is a long-term contract position ideal for individuals with strong analytical skills and a keen attention to detail.<br><br>Responsibilities:<br>• Retrieve and review financial data from designated systems on a daily basis to ensure accuracy.<br>• Determine the optimal methods for utilizing systems to execute funding and reconciliation processes effectively.<br>• Provide recommendations and implement strategies to improve funding operations and streamline workflows.<br>• Collaborate closely with service and implementation teams to support prospective clients using company systems.<br>• Track and maintain metrics related to system usage and process efficiency.<br>• Educate both external clients and internal teams on funding procedures to enhance understanding and adherence.<br>• Perform routine reconciliations and true-ups to ensure financial accuracy and compliance.<br>• Assist with additional tasks as assigned to support operational goals.
<p><strong>Job Description:</strong></p><p>We are seeking a detail-oriented and proactive <strong>Sales Support Specialist</strong> to join our team in Streetsboro, Ohio. In this long-term contract position, you will play a pivotal role in ensuring the smooth operation of our sales department. Your role will involve managing administrative tasks, maintaining accurate data records, and fostering clear communication between the sales team and other departments. This position is critical to sustaining efficiency and supporting the overall success of sales operations.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Accurately enter and update data in internal systems and Excel spreadsheets to ensure data integrity and accessibility.</li><li>Provide essential administrative support to the sales team as they manage client accounts and pursue new business opportunities.</li><li>Assist with order entry tasks to guarantee timely processing, tracking, and fulfillment.</li><li>Collaborate with the sales team to prepare necessary documentation for client meetings, proposals, and other interactions.</li><li>Monitor and update sales records, ensuring accuracy and compliance with internal policies.</li><li>Serve as a liaison between the sales department and other internal teams, facilitating efficient communication and workflow.</li><li>Generate reports and summaries using sales data for internal evaluation and decision-making purposes.</li><li>Address client inquiries and deliver exceptional post-sales support to maintain high customer satisfaction.</li><li>Utilize tools such as SAP and other relevant software to streamline sales processes and enhance operational efficiency.</li></ul>
