<p>Job Duties and Responsibilities:</p><p>• Develop and maintain simple to complex Workday reports, including matrix and composite reports, utilizing Workday Report Writer and Report Designer</p><p>• Deliver meaningful metrics, trends and analytical insights via Workday reporting and dashboards</p><p>• Analyze, design and build new custom reports using standard Workday reporting functionality (ex: Report Writer, Calculated Fields)</p><p>• Ensure custom reports function as designed based on business requirements</p><p>• Provide support for existing custom reports in Workday</p><p>• Ability to document the report function and design to facilitate maintenance</p><p>• Participate in report reviews, including understanding and ensuring security and data privacy standards</p><p>• Provide analysis of impacts to reporting based on new releases or updates to system functionality and recommend/apply changes</p><p><br></p><p>Preferred Knowledge, Skills and Abilities:</p><p>• Proficiency in Workday HCM report writing (advanced Workday Report Writer and Calculated Fields)</p><p>• Analytical, mathematical and problem-solving skills</p><p>• Ability to understand the business requirements, user needs and translate them into operational requirements</p><p>• Ability to collect, organize, analyze and disseminate significant amounts of information with attention to detail and accuracy</p><p>• Proven ability to perform with a high degree of accuracy and with highly confidential data</p><p>• Working knowledge of HR/Finance information systems, including experience in designing, building and testing reports in various HR/Finance applications</p><p>• Ability to prioritize workload and execute tasks independently, providing timely follow-up and resolution</p><p>• Strong problem solving, troubleshooting and analytical skills </p><p><br></p><p>Qualifications:</p><p>• Bachelor’s Degree or equivalent experience in reports management</p><p>• Workday experience or training preferred</p><p>• 2+ years of experience with HR/Finance applications and report development tools such as Business Objects, Crystal, and Workday Report Writer</p><p>• HR/Finance functional experience preferred</p>
<p>Provides comprehensive design, installation, project management, maintenance, testing, and support at the highest level for all hosted applications and elements of the global I/T infrastructure. Assists in planning, organizing, and controlling the activities of the hosting team. Consults with I/T leadership, internal stakeholders, and external customers to resolve complex hosting-related technical problems. Oversees new hardware, software, and hosting site installations, upgrades, and troubleshooting efforts. Reviews and acts on daily quality assurance and diagnostic support for hosted infrastructure at both internal and commercial hosting sites. Receives minimal supervision and serves as a technical leader for other team members. Acts as project manager for hosting projects, installations, and support initiatives, and serves as <strong>Manager, Datacenter Operations</strong> as requested.</p><p><br></p><p><strong>Duties and Responsibilities</strong></p><ol><li>Maintain and support global web solutions utilizing IIS, Apache, Tomcat, JRUN, ColdFusion, .NET, HTML, ASP, PERL, Microsoft tools, and various web server and DBMS platforms.</li><li>Partner with client management, global technology developers, and external customers to design and implement complex hosted applications across existing and new infrastructure.</li><li>Assist in scheduling, designing, upgrading, and maintaining scalable systems supporting internal and commercial hosting initiatives; provide hands-on support as needed.</li><li>Build, configure, and support hardware and software on Windows and Linux/Unix servers to enable deployment of global hosted applications.</li><li>Lead troubleshooting and provide advanced technical support for global hosted applications to developers, publishers, external customers, and internal teams.</li><li>Develop and guide scripting efforts to automate, monitor, and manage the global hosting environment.</li><li>Collaborate with commercial outsource providers to build, modify, tune, and support infrastructure for hosted applications.</li><li>Direct the collection and analysis of performance data on web infrastructure and recommend improvements.</li><li>Ensure adherence to security standards to protect company and client information assets at all times.</li><li>Perform other duties as assigned.</li></ol><p><br></p><p><br></p><p><br></p>
<p>We are looking for an experienced ERP Technical Support Engineer to join our team in Greater Cleveland, Ohio. In this role, you will oversee the technical aspects of the Infor CloudSuite Industrial system, ensuring seamless functionality across multiple sites. You will collaborate with cross-functional teams to design, implement, and maintain solutions that support business objectives while delivering exceptional technical support.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement technical solutions within the Infor CloudSuite Industrial system to meet business goals.</p><p>• Analyze business requirements to design systems that align with functional, performance, and security needs.</p><p>• Configure and customize ERP systems, ensuring solutions are thoroughly tested and meet specifications.</p><p>• Provide Tier 3 ERP support, troubleshooting complex issues and ensuring optimal system performance.</p><p>• Create and maintain system documentation, user guides, and deliver training as needed.</p><p>• Perform regular system updates, patching, and ensure data quality and integrity.</p><p>• Collaborate with teams to enhance system processes and implement continuous improvement opportunities.</p><p>• Automate workflows using scripting and other tools to optimize operations.</p><p>• Conduct system monitoring, alerting, and disaster recovery planning to ensure business continuity.</p><p>• Travel to various sites as needed to support ERP implementation and maintenance.</p>
