<p>We are looking for an experienced Network Engineer to join our team in Greater Cleveland, Ohio. The ideal candidate will bring a strong background in designing, managing, and supporting complex network infrastructures across multi-site environments. This role offers the opportunity to collaborate with cross-functional teams and external vendors to ensure reliable and secure connectivity.</p><p><br></p><p>Responsibilities:</p><p>• Design, implement, and maintain advanced network infrastructures across multiple locations and cloud platforms.</p><p>• Monitor and optimize network performance to ensure high availability and reliability.</p><p>• Configure and manage SD-WAN solutions to support distributed enterprise environments.</p><p>• Deploy and maintain Fortinet platforms and network security solutions.</p><p>• Collaborate with security teams to implement cybersecurity measures and ensure compliance with industry standards.</p><p>• Coordinate with external vendors to manage internet services, cabling systems, and other infrastructure needs.</p><p>• Support IT and OT networks, ensuring seamless integration and operational efficiency.</p><p>• Conduct physical installation and maintenance of networking hardware, including cabling systems, routers, and wireless access points.</p><p>• Document network configurations and procedures to maintain a comprehensive knowledge base.</p><p>• Stay updated on emerging networking technologies to enhance system capabilities.</p>
<p>Key responsibilities include:</p><ul><li>Establish, record, and uphold system protocols to maintain a stable network infrastructure</li><li>Deploy innovative technologies and enhance the robustness of existing systems</li><li>Oversee network health, resolve performance issues, plan system upgrades, and liaise with architects and external partners</li><li>Diagnose connectivity problems across LAN and WAN environments using various diagnostic tools</li><li>Protect network assets by implementing access controls and security policies</li><li>Administer firewall configurations in accordance with current cybersecurity standards</li><li>Provide updates on network operations and oversee associated initiatives</li><li>Schedule quarterly updates for network, storage, and server hardware to ensure firmware is current</li><li>Set up and manage routing/switching hardware, SIP-based voice services, and essential firewall configuration</li><li>Maintain and configure data storage and computing platforms</li><li>Deliver remote technical assistance to field engineers and users during system deployments</li><li>Address and fix installation-related issues during initial setup phases</li><li>Oversee IP management and hosted infrastructure within data center environments</li><li>Work closely with project managers, engineers, and help desk personnel to ensure seamless operations</li><li>Gather requirements and develop or maintain tailored solutions for internal stakeholders</li><li>Engage in team meetings to communicate progress and share technical insights</li><li>Record help desk support activities and resolutions</li><li>Contribute to the creation and refinement of technical documentation and QA processes</li><li>Assist in software testing and updates that influence network performance</li><li>Offer helpdesk support outside regular hours, including participation in on-call rotations</li><li>Guide and train junior IT personnel while promoting skill-sharing across the team</li><li>Handle multiple critical projects concurrently with effective prioritization</li><li>Keep supervisors informed with regular updates on project developments</li></ul>
We are looking for an experienced Sr. Systems Network Administrator & Security expert to join our team in Richfield, Ohio. This contract to permanent position requires a highly skilled individual to design, maintain, and troubleshoot complex network and server infrastructures while ensuring robust security across global systems. The ideal candidate will demonstrate strong technical expertise and the ability to collaborate effectively with cross-functional teams to support organizational goals.<br><br>Responsibilities:<br>• Design, implement, and manage server environments, including Windows, Linux, VMware, Solaris, and Active Directory systems.<br>• Provide advanced network support, including troubleshooting, upgrades, performance tuning, and monitoring for internal operations and external customer applications.<br>• Collaborate with the security team to develop, enforce, and audit security policies and programs.<br>• Research emerging technologies and recommend innovative solutions to enhance organizational infrastructure.<br>• Plan and execute projects related to the installation, upgrade, and maintenance of network and security tools.<br>• Monitor server performance and conduct diagnostics to ensure optimal operation of infrastructure.<br>• Maintain comprehensive documentation of network configurations, processes, and system activities.<br>• Configure and debug physical network components, including cable issues, using advanced analysis tools.<br>• Mentor and train team members on network and systems-related topics to enhance technical knowledge.<br>• Coordinate efforts globally to protect company and client information assets, ensuring compliance with security standards.
<p>We are looking for a skilled Network Analyst II to join our team in Greater Cleveland, Ohio. In this role, you will be responsible for ensuring the efficient operation, security, and maintenance of network systems, servers, and related technologies. This position offers the opportunity to work with a diverse range of tools and platforms to support both technical infrastructure and organizational needs.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, and manage network systems, including Microsoft Windows and Linux servers, hypervisor hosts, and virtualized environments.</p><p>• Monitor and secure routers, switches, storage solutions, and uninterruptible power supplies to ensure optimal performance.</p><p>• Administer and troubleshoot server software, ensuring smooth operations and addressing issues proactively.</p><p>• Manage data backups, replication processes, and test environments to safeguard critical information.</p><p>• Design, develop, and test disaster recovery plans to maintain business continuity.</p><p>• Provide advanced technical support for network connectivity and user applications, resolving complex issues efficiently.</p><p>• Set up and maintain audiovisual equipment such as projectors and video conferencing systems.</p><p>• Collaborate with medical device personnel to ensure seamless integration and support.</p><p>• Implement structured cabling solutions to maintain reliable network connections.</p>
We are looking for an experienced Desktop Support Analyst to join our team in Cleveland, Ohio. This contract position requires a proactive individual who excels at solving technical issues and delivering exceptional customer service. The ideal candidate will possess strong communication skills and the ability to effectively support users in a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Provide technical assistance to users by troubleshooting and resolving computer-related issues.<br>• Install and configure software applications while educating users on proper usage.<br>• Oversee departmental operations by analyzing workflows, setting priorities, and establishing deadlines.<br>• Collaborate with department heads, managers, and external vendors to address concerns and implement solutions.<br>• Modify existing software to enhance performance, correct errors, or adapt to new hardware systems.<br>• Coordinate with third-party system providers to design and optimize systems that meet performance requirements.<br>• Ensure timely resolution of printer-related problems and other hardware issues.<br>• Maintain and update desktop imaging processes to align with organizational standards.<br>• Deliver exceptional customer service by building strong relationships and fostering user satisfaction.<br>• Document technical processes and maintain records to ensure consistent support practices.
We are looking for an experienced Workday HCM Administrator to join our team in Cleveland, Ohio. This position involves managing and optimizing the Workday platform to support various functions, including Human Resources, Payroll, and Finance. The ideal candidate will bring a detail-oriented approach to system administration, configuration, and reporting while fostering collaboration across departments to ensure effective system utilization.<br><br>Responsibilities:<br>• Administer and maintain Workday modules, including Core HCM, Compensation, Benefits, and Absence.<br>• Configure and update workflows, calculated fields, security settings, and notifications to meet evolving business requirements.<br>• Oversee security roles and access controls, conducting regular reviews to ensure compliance with organizational policies.<br>• Perform system audits, resolve issues, and manage escalated user support cases to maintain optimal system performance.<br>• Execute bulk data uploads and updates using EIB tools to ensure data integrity across the platform.<br>• Develop and manage custom and advanced reports to support HR, Finance, and Payroll operations.<br>• Collaborate with Finance teams to handle position management, cost center hierarchies, and payroll audit reporting.<br>• Work closely with HR, Payroll, Finance, and IT teams to gather requirements and implement effective system solutions.<br>• Lead training sessions and create documentation to promote efficient use of the Workday platform.<br>• Participate in testing and deploying Workday semi-annual updates, ensuring smooth implementation and accurate documentation.
We are looking for a dedicated Help Desk Analyst to provide technical support and troubleshooting expertise for our IT systems and manufacturing processes. This role involves maintaining optimal functionality of the Tulip platform, supporting discrete manufacturing workflows, and ensuring seamless product traceability. The position is based in Cleveland, Ohio, and requires on-site work from Monday to Friday, with occasional Saturday shifts during critical periods.<br><br>Responsibilities:<br>• Deliver technical support and maintenance for the Tulip platform, ensuring reliable system performance.<br>• Diagnose and resolve IT issues related to PCs running Tulip software, addressing both hardware and software concerns.<br>• Manage and support APIs to maintain consistent business data flow.<br>• Utilize Kepware to enable effective data communication across manufacturing systems.<br>• Provide expertise in discrete manufacturing processes to optimize production workflows.<br>• Ensure accurate product genealogy and traceability through detailed record-keeping.<br>• Troubleshoot and solve technical challenges related to IT systems and manufacturing operations.<br>• Collaborate closely with production, quality, and IT teams to drive continuous improvements.<br>• Maintain compliance with industry standards and regulatory requirements, especially in defense manufacturing.
<p>We are looking for a dedicated Help Desk Analyst I to join our team on a long-term contract basis. In this role, you will provide essential first-line IT support to employees, ensuring timely resolution of technical issues and exceptional customer service. Your expertise will contribute to maintaining smooth operations and effective communication between end-users and technical teams.</p><p><br></p><p>Responsibilities:</p><p>• Respond to and resolve tier 1 incidents, change requests, and inquiries reported to the IT Employee Helpdesk.</p><p>• Conduct initial assessments, triage, and troubleshooting for hardware, software, and communication system issues.</p><p>• Recommend solutions for recurring problems and escalate complex issues to tier-2 support teams.</p><p>• Document all customer interactions, troubleshooting steps, and resolutions accurately in the ticketing system.</p><p>• Monitor ticket queues to ensure timely transfer and handling of requests by appropriate teams.</p><p>• Collaborate on the development and revision of standards, policies, and procedures to improve processes.</p><p>• Strive to enhance customer service experiences and increase first-call resolution rates.</p><p>• Serve as a liaison between end-users and technical staff to facilitate clear communication and issue resolution.</p><p>• Analyze and diagnose reported issues, providing effective solutions.</p><p>• Coordinate the onboarding process for new hires and consultants, ensuring their IT setup is completed efficiently.</p>
