We are looking for a Data Reporting Analyst to support critical HR-related data, reporting, and system operations for an organization based in Cleveland, Ohio. This Long-term Contract position offers the opportunity to work in a hybrid environment while helping maintain reliable data processes, reporting accuracy, and day-to-day system performance across multiple functional areas. The role is well suited for someone who combines strong analytical ability with hands-on experience in enterprise HR systems and can contribute to both operational support and process improvement.<br><br>Responsibilities:<br>• Oversee daily support activities for HR, payroll, benefits, student employment, and related data systems to help ensure consistent operations.<br>• Investigate and resolve system and data issues across enterprise platforms, partnering with technical teams and business stakeholders as needed.<br>• Coordinate testing efforts for updates, patches, and system enhancements to confirm functionality, accuracy, and compliance.<br>• Administer user access, approval structures, and organizational security settings that affect HR and payroll processes.<br>• Perform data validation, cleanup, reconciliation, and documentation activities to support accuracy across PeopleSoft, Workday, and connected systems.<br>• Develop recurring and on-demand reports, including compliance-focused reporting and responses to formal data requests.<br>• Analyze workflows, reporting structures, and system controls to identify opportunities for stronger efficiency and data quality.<br>• Support activities related to system transition efforts by helping maintain clean data, reliable reporting, and documented processes across platforms.
We are looking for a Software Quality Assurance Analyst to support application quality initiatives for a service-focused organization in Westlake, Ohio. This role centers on backend and database validation, requiring someone who can investigate issues thoroughly, work independently, and collaborate effectively with cross-functional teams. The ideal candidate brings strong manual testing expertise, a disciplined approach to prioritization, and the flexibility to succeed in a fast-moving environment.<br><br>Responsibilities:<br>• Design and carry out manual test activities for software applications, with particular emphasis on validating backend processes and database accuracy.<br>• Create, run, and refine complex SQL queries to verify data integrity, trace defects, and confirm expected system behavior.<br>• Document test scenarios, findings, and defect details clearly so development and business teams can resolve issues efficiently.<br>• Partner with stakeholders across technical and non-technical groups to clarify requirements, address ambiguities, and support shared delivery goals.<br>• Manage multiple testing assignments at once while maintaining accuracy, meeting deadlines, and adjusting to shifting priorities.<br>• Analyze unexpected system behavior, identify root causes, and recommend practical solutions that improve product quality.<br>• Contribute to quality efforts throughout the software development lifecycle, including work within Agile-based delivery environments.<br>• Support testing for applications and platforms associated with technologies such as Selenium, Zendesk, and Microsoft-based development environments when applicable.
We are looking for a Business Analyst to join a high-impact modernization program in Cleveland, Ohio. This Long-term Contract opportunity is ideal for someone who can connect business priorities with technical execution while partnering with stakeholders across a complex software environment. The role will focus on clarifying needs, improving processes, and helping guide a multi-year shift to a SaaS-based platform.<br><br>Responsibilities:<br>• Partner with business leaders, project teams, and technical resources to uncover, refine, and confirm functional and business needs.<br>• Create clear documentation such as requirements, process flows, user stories, and functional definitions that support delivery teams.<br>• Evaluate existing workflows, identify inefficiencies, and design improved future-state processes aligned with operational goals.<br>• Act as the primary link between end users and technical teams to ensure solutions reflect business expectations and priorities.<br>• Support the transition from a legacy server-based application to a SaaS environment by providing functional analysis and business context.<br>• Work alongside implementation partners and internal contributors to track gaps, resolve questions, and strengthen solution usability.<br>• Contribute to test planning, test scenario review, and user acceptance activities to help confirm successful outcomes.<br>• Offer recommendations that improve system effectiveness, user experience, and overall business performance throughout the transformation.
<p>We are looking for an experienced HRIS Analyst with experience in PeopleSoft to support critical HR technology operations in Cleveland, Ohio. This Long-term Contract position will help maintain reliable HR systems, strengthen data quality, and deliver reporting support across key employee-related functions. The role is well suited for someone who is detail oriented and can manage daily system needs while contributing to broader process improvements in a complex enterprise environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee daily support for HR technology functions related to human resources, payroll, benefits, student employment, and graduate studies.</p><p>• Investigate and resolve system issues across enterprise HR platforms, partnering with technical teams and business stakeholders to restore functionality efficiently.</p><p>• Coordinate testing activities for software updates, regulatory changes, patches, and platform enhancements to ensure stable performance.</p><p>• Administer user access, security roles, approval paths, and organizational structures that affect HR, payroll, and benefits operations.</p><p>• Perform data review, validation, reconciliation, and documentation activities to maintain accurate information across multiple HR systems, including Workday-related support.</p><p>• Develop recurring and on-demand reports, while assisting with compliance reporting and responses to public records requests.</p><p>• Evaluate current workflows, data movement, and system controls to recommend improvements that increase accuracy, efficiency, and consistency.</p><p>• Support enterprise HR platform modernization efforts by assisting with system transition tasks, cross-platform coordination, and operational readiness activities. </p>