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7 results for Sales Support Specialist in Clearwater, FL

Technical Support Rep
  • Sarasota, FL
  • onsite
  • Contract / Temporary to Hire
  • 17.4135 - 20.163 USD / Hourly
  • <p>The Product &amp; Applications group is a specialized team within the Marketing organization responsible for delivering accurate, timely product and application support to both internal and external customers. This role serves as the first point of contact for troubleshooting inquiries related to instrument use, applications, maintenance, and best practices.</p><p><br></p><p>The Technical Support Representative works closely with Marketing, Sales, Quality, and Operations teams to resolve customer issues and deliver a high level of technical support and customer service.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide professional, timely responses to technical support requests received via phone, email, video call, or web form</li><li>Troubleshoot instrument-related issues, including mechanical, electronic, software, data, and chemistry-related concerns</li><li>Conduct post-sale product training sessions for customers</li><li>Assist customers in locating product documentation and resources</li><li>Document customer inquiries, quality concerns, warranty issues, and feedback in organizational systems</li><li>Generate repair and post-sale service quotes</li><li>Authorize, initiate, track, and manage customer product returns related to repair services</li><li>Maintain up-to-date product and application knowledge</li><li>Document problem statements, troubleshooting steps, and resolutions for all customer interactions</li><li>Partner with Quality teams to escalate and track product non-conformance complaints and communicate outcomes to customers</li><li>Identify potential sales opportunities and share insights with internal teams</li><li>Collect data and prepare reports on recurring technical issues, warranty trends, and system performance</li><li>Maintain accurate records in CRM systems for visibility across Marketing and Sales</li><li>Create and update CRM dashboards, reports, and activity logs</li><li>Enter and maintain leads, contact details, and account information, including updates to existing records</li><li>Log customer interactions such as calls, emails, and meeting notes to support full relationship history</li><li>Review and clean CRM data to ensure accuracy and integrity</li><li>Document instrument registrations</li><li>Prepare regular statistical reports for management related to support ticket volume and trends</li><li>Develop user-facing materials to improve system understanding and reduce support volume</li><li>Provide feedback to product management, sales, and engineering on opportunities for product improvement</li><li>Participate in continuous process improvement initiatives</li></ul>
  • 2026-04-14T00:00:00Z
Technical Product Support Analyst
  • Clearwater, FL
  • onsite
  • Contract / Temporary to Hire
  • 21 - 23 USD / Hourly
  • <p>Fully onsite role in Clearwater, FL. This role will convert over full time after 90 day trial period, where free individual benefits and a quarterly bonus plan that will enact upon conversion to full time. </p><p><br></p><p>We are looking for a skilled Technical Product Support Analyst to join our team in Clearwater, Florida, on a contract with the potential for a long-term position. In this role, you will provide in-depth technical assistance to customers while leveraging your mechanical and electrical expertise to resolve issues effectively. This position offers a dynamic opportunity to work within a healthcare-related environment and contribute to customer satisfaction through reliable troubleshooting and support.</p><p><br></p><p>Responsibilities:</p><p>• Address customer inquiries promptly, diagnosing and resolving technical challenges with precision.</p><p>• Apply mechanical and electrical knowledge, utilizing tools such as voltmeters, to troubleshoot equipment effectively.</p><p>• Maintain professionalism and de-escalate situations to ensure positive customer experiences.</p><p>• Collaborate with team members to streamline communication and enhance problem-solving efforts.</p><p>• Create and manage detailed documentation to support technical processes and training initiatives.</p><p>• Stay updated on emerging technologies and improve technical skills continuously.</p><p>• Perform repairs and maintenance on mechanical equipment as required.</p><p>• Uphold teamwork and a positive attitude in all aspects of the role.</p><p>• Ensure reliability and consistency in managing customer support tasks.</p>
  • 2026-04-14T00:00:00Z
Inside Sales Representative
  • Tampa, FL
  • onsite
  • Temporary
  • 28 - 30 USD / Hourly
  • <p>Robert Half is seeking an Inside Sales Representative for one of our Banking clients. As an Inside Sales Rep, you will play a key role of being a Commercial Card and Wholesale Payables Subject Matter Expert (SME), responsible for working directly with suppliers to identify objection to card and other e-payables acceptance.</p><p><br></p><p>Responsibilities include: </p><ul><li>Effectively build rapport with suppliers on the phone, conveying confidence and presence while consulting to identify their needs.</li><li>Manage supplier contact across multiple outbound and inbound channels, including phone, email, web and internal reporting.</li><li>Verifying accuracy of information provided by client and/or supplier </li><li>Identify root cause for supplier&#39;s objection to product acceptance by offering product feature and/or service solutions to meet supplier needs and concerns</li><li>Research contact information using available tools and resources• Identify potential process improvements in supplier engagement• Demonstrate exceptional negotiation</li></ul><p><br></p>
  • 2026-04-14T00:00:00Z
Application Support Analyst
  • Saint Petersburg, FL
  • onsite
  • Permanent
  • 50000 - 70000 USD / Yearly
  • <p>A public-sector organization is seeking an Application Support Analyst to provide day‑to‑day operational support for internal application systems and end‑user technology. This role focuses on maintaining desktop environments, administering third‑party software, supporting business applications, and ensuring reliable operation of computer hardware, peripherals, and operating systems. The position requires a self‑motivated professional who can work independently, manage multiple tasks, and coordinate with external vendors when needed.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Support and maintain a Microsoft‑based desktop environment, including installation, configuration, and troubleshooting of computers, printers, and related peripherals.</li><li>Administer and support vendor‑provided application systems used across the organization.</li><li>Perform operating system installation, configuration, updates, and issue resolution.</li><li>Assist with job scheduling, documentation, and routine operational tasks for application software.</li><li>Provide end‑user support, training, and guidance to ensure effective use of technology resources.</li><li>Install and maintain digital display equipment as needed.</li><li>Utilize scripting tools such as PowerShell to automate tasks and improve efficiency.</li><li>Serve as a liaison between internal teams and external vendors to resolve technical issues.</li><li>Maintain accurate records of work activities using established ticketing and change‑management processes.</li><li>Support organizational needs during emergency situations as part of an emergency‑critical role.</li></ul><p><br></p>
  • 2026-04-09T00:00:00Z
Purchasing Specialist
  • Odessa, FL
  • onsite
  • Temporary
  • 22.1635 - 25.663 USD / Hourly
  • We are looking for a detail-oriented Purchasing Specialist to join our team in Odessa, Florida. In this role, you will play a key part in overseeing procurement activities, ensuring vendor compliance, and maintaining accurate documentation. This is a long-term contract position that requires exceptional organizational skills and strong communication abilities.<br><br>Responsibilities:<br>• Monitor and track the progress of purchase request tasks to ensure timely completion.<br>• Process and manage purchase order requests using SAP B1 or similar systems.<br>• Communicate with suppliers and vendors to send purchase orders and request multiple quotes.<br>• Verify that vendors have up-to-date documentation, including contracts, W-9 forms, and other required paperwork.<br>• Set up new vendors in the system, ensuring compliance with company policies.<br>• Collaborate with the Purchasing Manager to support additional tasks and projects as needed.<br>• Maintain accurate records and control over procurement-related documentation.<br>• Analyze vendor quotes to make informed purchasing decisions that align with company needs.
  • 2026-04-16T00:00:00Z
Purchasing Specialist
  • Sarasota, FL
  • onsite
  • Temporary
  • 22 - 26 USD / Hourly
  • We are looking for an experienced Purchasing Specialist to join our team in Sarasota, Florida. In this role, you will analyze market trends, negotiate with vendors, and coordinate procurement activities to ensure the successful acquisition of goods and materials. This is a long-term contract opportunity within the motor retail industry, offering a chance to contribute to our organization&#39;s operational efficiency.<br><br>Responsibilities:<br>• Negotiate pricing, quality standards, and delivery schedules with local vendors to secure optimal terms.<br>• Place and manage international purchase orders, ensuring timely procurement of items with extended lead times.<br>• Expedite shipments when necessary and address any shortages to maintain operational flow.<br>• Monitor vendor performance, evaluating metrics such as delivery reliability and product quality.<br>• Handle the return process for defective or substandard products to ensure proper credit is received.<br>• Perform receiving functions to verify the accuracy of delivered quantities and maintain inventory integrity.<br>• Identify and report unsafe working conditions, collaborating with production managers to implement corrective actions.<br>• Adhere to company safety protocols and promote a culture of workplace safety.<br>• Conduct inspections and quality audits to ensure all products meet established standards before use or resale.<br>• Notify management promptly of any quality issues affecting products or processes.
  • 2026-04-16T00:00:00Z
Customer Service Representative
  • Saint Petersburg, FL
  • onsite
  • Contract / Temporary to Hire
  • 18 - 18 USD / Hourly
  • We are looking for a compassionate and detail-oriented Customer Service Representative to join our team in St. Petersburg, Florida. In this role, you will serve as the primary point of contact for clients, guests, and staff, ensuring a positive experience and efficient service. Experience working in a medical, healthcare, or behavioral health setting is highly preferred. This is a contract-to-permanent position where you will play a critical role in supporting individuals seeking behavioral health services. <br> Responsibilities: • Act as the first point of contact by welcoming and assisting clients, staff, and guests in a friendly and detail oriented manner. • Manage appointment scheduling, confirmations, and follow-ups to ensure smooth client flow. • Handle client check-ins and check-outs, including collecting payments, issuing receipts, and balancing the cash drawer at the end of each shift. • Update client information accurately during check-in or check-out and maintain secure data entry practices. • Distribute and collect client satisfaction surveys to gather feedback. • Collaborate with clinical staff to ensure timely service delivery and address pending client issues. • Perform opening and closing procedures as assigned, ensuring a seamless start and end to each day. • Assist with distributing faxes and other administrative tasks as needed. • Respond effectively to upset or distressed clients, providing warm, empathetic customer service. • Travel to other locations as required, with mileage reimbursement provided.
  • 2026-04-15T00:00:00Z