<p>Looking for a Help Desk Technician I to join our team for a hybrid role. In this entry-level position, you will be the first point of contact for our clients experiencing IT issues. You will provide technical support for hardware and software, troubleshoot and resolve various technical problems, and deliver top-notch customer service. If you're passionate about technology and eager to help others, this role is a great opportunity to kickstart your career in IT.</p><p><br></p><p>Duties and Responsibilities:</p><p><br></p><p>Active participation in the Help Desk 1 phone queue</p><p>Provide first-level contact to end users in a clear and professional manner</p><p>Create and accurately code service tickets</p><p>Identify and redirect urgent tickets to the appropriate resources</p><p>Work through assigned tickets and enter appropriate time entries</p><p>Troubleshoot and resolve end user or infrastructure technical issues</p><p>Follow up with customers and see problems through to resolution</p><p>Ensure proper recording, documentation, and closure of ticket information</p><p>Maintain awareness of ongoing issues and be proactive in customer notification</p><p>Recommend modifications or improvements to client environments</p><p>Properly escalate unresolved tickets to the next level of support</p><p>Preserve and grow your knowledge of Help Desk procedures, products, and services</p><p>Onsite dispatching as needed or directed</p><p>Active participation in the On Call rotation</p><p>Competencies:</p><p><br></p><p>Strong written and verbal communication skills</p><p>Basic understanding of computer systems, networks, and troubleshooting techniques</p><p>Ability to work independently and as part of a team</p><p>Customer-oriented mindset with a passion for helping others</p><p>Previous experience in a customer service or technical support role is a plus, but not required</p><p>Ability to lift equipment</p>
<p>JOB DESCRIPTION</p><p>We are looking for a dedicated In-Bound Technical Product Support Specialist to join our team on a Contract to permanent basis in Clearwater, Florida. This role focuses on providing exceptional technical assistance to customers while ensuring high levels of satisfaction and efficiency. Candidates will have the opportunity to apply their mechanical, electrical, and troubleshooting expertise in a dynamic healthcare-related environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries to diagnose and resolve technical issues efficiently.</p><p>• Utilize mechanical and electrical knowledge, including tools like voltmeters, to identify and solve equipment problems.</p><p>• Deliver exceptional customer service by de-escalating challenging situations and maintaining professionalism.</p><p>• Collaborate with team members to ensure seamless communication and problem resolution.</p><p>• Develop and maintain comprehensive documentation for technical processes and training purposes.</p><p>• Adapt to new technologies and procedures while continuously enhancing technical skills.</p><p>• Demonstrate reliability and consistency in handling customer support tasks.</p><p>• Provide accurate troubleshooting guidance and solutions over the phone in a call center environment.</p><p>• Assist with repairs and maintenance of mechanical equipment as needed.</p><p>• Uphold high standards of teamwork and a positive attitude in all interactions.</p>
<p>We are looking for a highly organized and proactive Small Market Sales Assistant to join our team in St Petersburg, Florida. This is a long-term contract position where you will play a vital role in supporting top-performing sales representatives and leaders by handling administrative tasks and ensuring seamless operations. The ideal candidate will excel in managing workflows, utilizing business software, and maintaining clear communication with clients and referral sources.</p><p><br></p><p>Responsibilities:</p><p>• Provide administrative support to sales representatives and leaders, ensuring efficient workflow and timely completion of tasks.</p><p>• Coordinate submission processes and track activities using CRM tools to maintain accurate records.</p><p>• Prepare and send detailed correspondence to clients and referral accounts to strengthen relationships.</p><p>• Organize and manage reports, spreadsheets, and word documents to support sales operations.</p><p>• Collaborate with clients, referral sources, and sales teams to meet strict deadlines and ensure smooth communication.</p><p>• Utilize Microsoft Outlook, Salesforce, and other business software to streamline administrative processes.</p><p>• Assist with ad hoc financial tasks, including data entry and report generation.</p><p>• Perform photocopying and document scanning duties as needed to maintain organized records.</p><p>• Monitor and log activities into internal systems to ensure compliance with submission workflows.</p><p>• Support the team with various administrative duties to enhance overall sales performance.</p>
<p>Quite possibly the most REWARDING DevOps Engineering role that the Tampa, FL and Orlando, FL market can possibly offer. No, it's TRUE. If you meet the requirements, apply and find out for yourself. Local candidates to the Tampa, FL and Orlando, FL Metro areas will be the only candidates considered due to our client's requirement of meeting in the Lakeland, FL office 3 to 5 times per month. MAJORITY REMOTE ROLE w/in the Lakeland, FL area. </p><p><br></p><p>MUST HAVE Azure Kubernetes Services (AKS), Powershell scripting, Bash scripting, Terraform, Github Actions, and Kubernetes under your technical tool belt as a proven professional. </p><p><br></p><p>We are seeking a passionate and technically savvy mid to Sr level Azure DevOps Engineer to join a small yet dynamic DevOps Engineering Team. The ideal candidate will have a strong background in DevOps practices, with a focus on Microsoft Azure, Kubernetes, and CI/CD pipeline implementation. You will play a critical role in designing, implementing, and maintaining cloud infrastructure to support scalable, secure, and highly available applications.</p><p><br></p><p>Responsibilities</p><p>• Design, build, and maintain CI/CD pipelines using Azure DevOps for automated code deployment and testing.</p><p>• Manage and optimize Azure-based infrastructure, including Azure Kubernetes Service (AKS), to ensure high availability and scalability.</p><p>• Implement and manage containerized applications using Docker and Kubernetes.</p><p>• Collaborate with development and operations teams to streamline software delivery processes and improve system reliability.</p><p>• Monitor, troubleshoot, and optimize cloud infrastructure performance, ensuring security and compliance best practices.</p><p>• Automate infrastructure provisioning and configuration using tools like Terraform, ARM templates, or similar.</p><p>• Mentor junior engineers and provide technical guidance on DevOps best practices.</p><p>• Stay up-to-date with emerging Azure services and DevOps trends to drive continuous improvement.</p><p><br></p>
<p>We are looking for a highly skilled Executive Assistant to provide dedicated support to the President of a prominent company in St. Petersburg, Florida. In this role, you will handle a variety of critical administrative and communication tasks, ensuring seamless coordination of the President's commitments and philanthropic activities. This is an exciting opportunity to work closely with a dynamic leader in a fast-paced, high-impact environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage the President’s complex calendar, ensuring optimal scheduling of meetings and events.</p><p>• Arrange and coordinate travel itineraries, including transportation and accommodations, for both business and personal needs.</p><p>• Organize executive meetings, preparing agendas, taking minutes, and ensuring follow-up on action items.</p><p>• Serve as the primary point of contact for high-level communications, maintaining confidentiality and attention to detail.</p><p>• Support the President’s role on charitable and industry boards by preparing documentation, coordinating events, and managing related tasks.</p><p>• Draft correspondence, presentations, and reports on behalf of the President.</p><p>• Oversee the organization of files, records, and other essential documents to ensure easy accessibility.</p><p>• Anticipate the President’s needs by proactively identifying and resolving potential issues before they arise.</p><p>• Collaborate with internal and external stakeholders to facilitate smooth communication and project execution.</p><p>• Handle special projects and other duties as assigned, ensuring timely and high-quality outcomes.</p>
<p>We are currently seeking a <strong>Senior Accountant </strong>who will be responsible for ensuring the accuracy and integrity of financial records, supporting month-end close, and maintaining effective accounting processes. This role will also ensure that all accounting and reporting is timely, accurate, and compliant with company policies and government regulations.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare, review, and analyze financial statements, ensuring accuracy and compliance with GAAP.</li><li>Assist with month-end, quarter-end, and year-end close processes, including journal entries and reconciliations.</li><li>Maintain general ledger accounts and perform account reconciliations to ensure accurate financial reporting.</li><li>Support budgeting, forecasting, and variance analysis.</li><li>Assist with audits by preparing schedules, supporting documentation, and responding to auditor inquiries.</li><li>Collaborate with cross-functional teams to streamline accounting processes.</li><li>Ensure compliance with internal controls, company policies, and regulatory requirements.</li><li>Mentor and support junior accounting staff as needed.</li></ul><p><br></p>
<p>We are looking for an experienced GIS Manager to join our team onsite in Tampa, Florida. In this Contract-to-permanent position, you will oversee the management and analysis of geospatial data, parcel mapping, and land records, ensuring compliance with statutory requirements and supporting government processes. This role is ideal for a detail-oriented individual with strong technical expertise and leadership skills who can effectively manage projects, collaborate with stakeholders, and deliver high-quality mapping solutions.</p><p><br></p><p>Responsibilities:</p><p>• Manage and maintain parcel mapping systems to ensure data accuracy, including property boundaries, ownership records, and land use information.</p><p>• Lead geospatial analysis projects that support property appraisal, land valuation, and compliance with Florida property laws.</p><p>• Coordinate with appraisers, surveyors, government staff, and external agencies to integrate data and resolve discrepancies in property records.</p><p>• Supervise GIS staff and consultants, providing training, guidance, and quality control to ensure project success.</p><p>• Develop project scopes, budgets, and schedules while ensuring adherence to legal and organizational requirements.</p><p>• Oversee the production of maps, reports, and graphics used for property valuation, appeals, and public records inquiries.</p><p>• Implement quality control measures to ensure geospatial data reliability and compliance with statutory standards.</p><p>• Manage geospatial resources, including digital and physical map libraries, to support internal and public-facing services.</p><p>• Provide technical support to appraisers and administrative staff in utilizing GIS tools for property appraisal functions.</p><p>• Address special mapping requests and ensure timely updates to GIS systems in line with Florida Statutes.</p>
<p><strong>Job Summary:</strong></p><p>The PEO Benefits Specialist I provides essential support to clients, their employees, and internal partners. This role is responsible for the setup, processing, maintenance, and support of client benefit accounts within a PEO environment. The specialist ensures high-quality service through effective communication and timely issue resolution.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide exceptional customer service to clients, employees, and field partners via phone, email, and fax.</li><li>Set up and manage client benefit accounts, ensuring accurate and timely processing.</li><li>Contact clients and employees through outbound call and email campaigns as needed.</li><li>Process benefit enrollments for PEO product offerings.</li><li>Research and resolve basic product and service issues for clients and employees.</li><li>Document all interactions and resolutions in the CRM system to track ongoing issues.</li><li>Conduct monthly audits and research to identify and correct billing discrepancies.</li><li>Offer guidance to clients and employees on product offerings, including the setup and usage of online Health & Benefits tools to enhance client retention.</li><li>Obtain and maintain benefit documentation to ensure compliance with applicable federal and state regulations, including Section 125 plans.</li><li>Stay informed about changes in benefits products, industry regulations, and internal policies to maintain compliance and up-to-date knowledge.</li><li>Resolve errors identified in audit reports and carrier discrepancy files.</li><li>Interact with health and benefits carriers to resolve client issues.</li><li>Participate in special projects and training sessions as needed.</li></ul><p><br></p>
