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35 results for Desktop Support Analyst in City of Orange, NJ

End User Technician
  • New York, NY
  • onsite
  • Temporary / Contract
  • 20.62 - 23.87 USD / Hourly
  • We are looking for an End User Technician to provide dependable desktop and end-user support for a dynamic workplace. This Long-term Contract position is ideal for a service-focused IT specialist who can resolve technical issues efficiently while delivering a positive support experience. The role involves hands-on assistance with user devices, core Microsoft environments, and ticket-driven support activities across a range of day-to-day operational needs.<br><br>Responsibilities:<br>• Deliver front-line technical support for employees by diagnosing and resolving hardware, software, and access-related issues in a timely manner.<br>• Manage and update service requests through the ticketing system, ensuring accurate documentation, clear communication, and proper follow-up.<br>• Provide hands-on support for desktops, laptops, peripherals, and other end-user equipment, including setup, maintenance, and basic repair tasks.<br>• Assist with user account administration and access support within Active Directory, Azure AD, Office 365, and endpoint management tools such as Intune.<br>• Troubleshoot Windows 10 and other Microsoft environment issues to restore productivity and minimize disruption for end users.<br>• Coordinate with senior engineering or infrastructure teams when issues involve servers, networking, or escalations beyond standard desktop support scope.<br>• Apply established IT support practices and operational procedures while managing multiple requests and priorities effectively.<br>• Contribute to a high-quality customer experience by communicating clearly with users and providing attentive, responsive service throughout issue resolution.
  • 2026-06-19T17:44:08Z
L2 IT Helpdesk Engineer
  • New York, NY
  • onsite
  • Permanent / Full Time
  • 80000.00 - 110000.00 USD / Yearly
  • We are looking for an experienced L2 IT Helpdesk Engineer to provide advanced technical support for users and client environments in New York, New York. This role focuses on resolving complex issues across desktops, networks, cloud services, and endpoint platforms while ensuring a high standard of service. The ideal candidate is comfortable balancing hands-on troubleshooting, documentation, and collaboration with both entry-level support staff and senior engineering teams.<br><br>Responsibilities:<br>• Act as the main point of escalation for issues that move beyond first-line support, driving problems through to resolution with clear updates to stakeholders.<br>• Diagnose and fix complex technical incidents affecting workstations, connectivity, Microsoft cloud services, and remote support environments.<br>• Investigate recurring problems to identify underlying causes and recommend practical improvements that reduce repeat service interruptions.<br>• Oversee support ticket activity to maintain response commitments, prioritize urgent needs, and keep users informed throughout the resolution process.<br>• Deliver technical assistance to clients through remote sessions and onsite visits in New York, New York as needed.<br>• Support and administer Microsoft 365 applications and services, including collaboration, email, file sharing, and productivity tools.<br>• Troubleshoot Windows operating systems, Windows Server platforms, and core infrastructure components in mixed on-premises and cloud-connected environments.<br>• Assist with Azure administration, hybrid identity functions, endpoint management through Intune, and Windows Autopilot device provisioning.<br>• Contribute to backup operations, virtualization support, security remediation efforts, and the maintenance of accurate technical documentation.<br>• Partner with senior engineers on escalated cases and project work while helping coach Level 1 team members through day-to-day technical challenges.
  • 2026-06-16T14:48:50Z
IT Support/ Field Engineer
  • Parsippany, NJ
  • onsite
  • Temporary to Hire
  • 42.75 - 49.50 USD / Hourly
  • We are looking for an IT Support/ Field Engineer to provide hands-on technical support and infrastructure assistance for a hybrid environment in New Jersey. This contract-to-permanent opportunity is ideal for a detail-oriented individual who enjoys solving desktop, server, and network issues while supporting end users across both remote and onsite settings. The role combines day-to-day troubleshooting with broader systems support, including work with virtualized platforms and Microsoft-based technologies.<br><br>Responsibilities:<br>• Deliver technical support for desktops, servers, and network-connected systems by diagnosing issues and restoring service in a timely manner.<br>• Maintain and support core infrastructure technologies, including VMware, Citrix, and Microsoft environments, to promote stable operations.<br>• Assist end users with operating system issues, device configuration, software support, and general workplace technology needs.<br>• Respond to incidents in a hybrid work model, providing remote assistance as well as onsite support when needed.<br>• Monitor and troubleshoot connectivity, performance, and system reliability concerns across user and infrastructure environments.<br>• Contribute to security-focused IT operations by supporting data protection, file security, and general cybersecurity practices.<br>• Document technical problems, resolutions, and recurring trends to improve service quality and support efficiency.
  • 2026-06-10T13:48:46Z
Help Desk Level 2 / Sys Admin
  • New York, NY
  • onsite
  • Temporary / Contract
  • 25.00 - 36.00 USD / Hourly
  • We are looking for a Contract Help Desk Level 2 / Sys Admin to support daily IT operations for an onsite environment. This role blends hands-on desktop support with systems administration responsibilities, helping employees resolve technical issues while maintaining core Microsoft and network services. The ideal candidate brings strong troubleshooting skills, communicates confidently with non-technical staff, and works effectively within a collaborative support team.<br><br>Responsibilities:<br>• Provide second-level technical support for end users by diagnosing and resolving hardware, software, account, and connectivity issues in an office setting.<br>• Administer and support on-premises Active Directory, including user accounts, permissions, and related access management tasks.<br>• Manage Microsoft Entra and Intune to support identity services, device configuration, and endpoint administration.<br>• Troubleshoot and maintain desktop systems, collaboration tools, and productivity platforms such as Microsoft Teams.<br>• Monitor, support, and help maintain Fortinet firewall environments while assisting with network-related issue resolution.<br>• Use JIRA and Jira Service Desk to document incidents, track requests, and maintain clear support records.<br>• Assist with endpoint security efforts by supporting Microsoft Defender and responding to device protection concerns.<br>• Collaborate with the internal IT team and external support partners to ensure timely issue resolution and consistent service delivery.<br>• Work onsite 3 to 4 days per week to provide direct assistance to employees and support day-to-day infrastructure needs.
  • 2026-06-04T18:53:41Z
Help Desk Analyst
  • New York, NY
  • onsite
  • Temporary / Contract
  • 23.75 - 27.00 USD / Hourly
  • We are looking for a Help Desk Analyst to support summer technology operations in New York, New York. This is a Contract position focused on keeping Chromebook devices ready for student and staff use during July and August. The person in this role will handle device upkeep, resolve hardware-related issues, and help maintain an organized support process in a fast-paced environment.<br><br>Responsibilities:<br>• Inspect, troubleshoot, and repair Chromebook devices to keep equipment in working condition throughout the summer period.<br>• Perform routine maintenance tasks such as cleaning, testing, updating, and preparing laptops for distribution or redeployment.<br>• Track reported device issues, document completed work, and maintain accurate service records for inventory and support purposes.<br>• Identify hardware problems efficiently and determine whether units should be repaired, reconfigured, or set aside for replacement.<br>• Coordinate device intake and return processes to ensure technology assets are handled in an organized and timely manner.<br>• Support general help desk activities by responding to basic technical questions and escalating more complex issues when needed.
  • 2026-06-19T17:33:44Z
ERP Systems Analyst (SAP Business One / B1)
  • Mahwah, NJ
  • onsite
  • Permanent / Full Time
  • 90000.00 - 110000.00 USD / Yearly
  • <p>The ERP Systems Analyst will provide support for SAP Business One (SAP B1) and related business systems to ensure optimal performance, functionality, and user adoption. This role is responsible for end-user support, training, documentation, reporting, system maintenance, and assisting with ongoing ERP initiatives. The ideal candidate will possess strong technical, analytical, and communication skills, along with a solid understanding of business processes and ERP systems.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide primary support for SAP Business One and related business applications.</li><li>Develop user training materials, including written documentation, how-to guides, and instructional videos.</li><li>Onboard and train new users across multiple business systems.</li><li>Deliver one-on-one support and guidance to users on system functionality and best practices.</li><li>Learn and maintain knowledge of database structures and relationships that support ERP operations.</li><li>Document, analyze, and improve business processes and workflows related to ERP systems.</li><li>Develop a strong understanding of organizational business operations and system dependencies.</li><li>Assist with system implementations, upgrades, enhancements, and customizations.</li><li>Maintain and validate business data and reporting through tools such as SSRS, Crystal Reports, and Excel Report Builder.</li><li>Participate in special projects, process improvement initiatives, and other assignments as needed.</li></ul><p><br></p>
  • 2026-06-15T18:58:45Z
Business Analyst
  • Princeton, NJ
  • onsite
  • Permanent / Full Time
  • 80000.00 - 130000.00 USD / Yearly
  • <p>We are seeking an experienced <strong>Business Analyst</strong> with a strong background in the <strong>Property & Casualty Insurance</strong> industry to support complex technology initiatives. This role will partner with business stakeholders, technical teams, and third-party vendors to gather, analyze, and document functional requirements for underwriting, claims, and data-focused projects.</p><p>The ideal candidate brings deep knowledge of the <strong>P& C insurance domain</strong>, particularly underwriting operations and policy administration, along with strong technical analysis skills and the ability to translate business needs into clear requirements.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Gather, analyze, and document business and functional requirements for complex IT projects.</li><li>Work closely with business users, developers, architects, QA teams, infrastructure teams, and software vendors to ensure requirements are clearly defined and delivered on time.</li><li>Support initiatives related to <strong>underwriting</strong>, <strong>claims applications</strong>, <strong>data integration</strong>, and <strong>data quality</strong>.</li><li>Translate business processes and needs into detailed functional specifications, workflows, and use cases.</li><li>Partner with stakeholders to improve system functionality and support business objectives across the insurance policy lifecycle.</li><li>Assist with requirements validation, testing support, and issue resolution throughout the project lifecycle.</li><li>Identify opportunities where technology can improve operational efficiency and business outcomes.</li></ul><p><br></p>
  • 2026-06-09T19:04:01Z
Lead Business Intelligence Analyst
  • Florham Park, NJ
  • onsite
  • Permanent / Full Time
  • 140000.00 - 175000.00 USD / Yearly
  • <p>This role is responsible for data aggregation, data quality, reporting, and trend analysis to evaluate program and pharmacy performance. The individual must be skilled in querying and analyzing data, while also supporting end users in interpreting and visualizing insights. Success in this role requires translating business needs into technical solutions that drive accurate and actionable reporting.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Translate business requirements into technical specifications to support data analysis and visualization</li><li>Develop a strong understanding of stakeholder objectives to create clear, impactful dashboards and reports</li><li>Write SQL queries and generate reports by extracting accurate data from multiple databases</li><li>Design and build interactive dashboards and reports using Power BI</li><li>Analyze data to identify trends, optimize processes, and deliver timely insights</li><li>Evaluate datasets for accuracy, completeness, and scope; explain anomalies or inconsistencies</li><li>Support pharmaceutical manufacturer clients with data requests, reporting, and insights</li><li>Aggregate data from multiple sources to support reporting needs</li><li>Investigate and resolve data discrepancies using SQL or statistical analysis tools</li><li>Manage daily reporting and trend analysis for multiple programs</li><li>Ensure reports meet program requirements and are delivered accurately and on time</li><li>Collaborate effectively with cross-functional teams to achieve shared objectives</li><li>Develop reporting solutions by assessing information needs, consulting with users, analyzing workflows, and following the software development lifecycle</li><li>Maintain compliance with all applicable healthcare data privacy regulations, including HIPAA</li></ul><p><strong>Performance Criteria</strong></p><p>Performance is measured by the accuracy, quality, and timeliness of reporting, as well as effective communication with internal teams and external stakeholders. Meeting performance targets across assigned programs is essential.</p>
  • 2026-06-01T12:54:09Z
NOC Technician
  • Somerset, NJ
  • onsite
  • Temporary / Contract
  • 31.35 - 36.30 USD / Hourly
  • We are looking for a skilled NOC Technician to join our team in Somerset, New Jersey. In this long-term contract position, you will play a vital role in maintaining and optimizing network operations, ensuring seamless connectivity and performance. This opportunity is ideal for professionals with expertise in network monitoring and troubleshooting who are eager to contribute to a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Monitor and maintain network performance, identifying and resolving issues promptly to ensure uninterrupted service.<br>• Utilize Norton Utilities for Windows to perform system diagnostics and optimize network functionality.<br>• Manage Wireless Application Protocol (WAP) operations to support secure and reliable wireless communication.<br>• Oversee Wireless Personal Area Network (WPAN) configurations and troubleshooting to enhance connectivity.<br>• Handle cable assemblies, ensuring proper installation and maintenance to prevent network disruptions.<br>• Collaborate with cross-functional teams to implement network upgrades and improvements.<br>• Document network activities and issues, maintaining accurate records for future reference.<br>• Provide technical support to address user concerns and ensure satisfaction.<br>• Analyze network data to identify trends and recommend proactive solutions.<br>• Stay updated on industry developments to apply best practices in network operations.
  • 2026-06-09T15:24:02Z
Data Analyst
  • Newark, NJ
  • onsite
  • Temporary / Contract
  • 19.00 - 23.00 USD / Hourly
  • <p>We are looking for a detail-oriented Data Analyst to support reporting, data quality, and performance insights for programs based in Newark, New Jersey. This Long-term Contract position combines data administration, analytics, and stakeholder support in a hybrid work environment. The person in this role will help translate complex information into clear reporting, strengthen data accuracy, and guide providers and staff in effective data submission and use.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the ongoing use and maintenance of the organization’s data collection and reporting platform to ensure consistent and reliable information management.</p><p>• Review submitted data for completeness and accuracy, identify discrepancies, and escalate issues that may affect reporting quality or compliance.</p><p>• Prepare recurring reports on a weekly, monthly, and quarterly basis for leadership, funding partners, and member organizations using automated and manual reporting methods.</p><p>• Develop dashboards, charts, tables, and written summaries that make findings easy to understand for both technical and non-technical audiences.</p><p>• Respond to custom reporting requests by gathering relevant information, analyzing results, and delivering timely data insights to internal teams.</p><p>• Produce monitoring reports that help track agency performance and adherence to required data and reporting standards.</p><p>• Train new providers on reporting expectations, data submission procedures, and proper use of the organization’s data system during onboarding.</p><p>• Provide ongoing technical guidance to staff and external partners on accessing, submitting, and interpreting data within the reporting system.</p><p>• Support periodic program reviews by supplying data analysis, contributing to review discussions, and identifying trends that can inform quality improvement efforts.</p><p>• Participate in stakeholder meetings to present findings, answer questions, and offer recommendations related to data quality, reporting, and operational improvement.</p>
  • 2026-06-17T16:04:20Z
IT Manager
  • Norwalk, CT
  • onsite
  • Permanent / Full Time
  • 90000.00 - 100000.00 USD / Yearly
  • <p>We are looking for an experienced IT Manager to lead technology operations in the Norwalk, Connecticut area. This role is responsible for maintaining a secure, reliable infrastructure while guiding day-to-day IT support and strengthening overall technical standards. The ideal candidate brings broad hands-on knowledge across servers, networking, and cybersecurity, along with the leadership skills to manage support resources and coordinate effectively with external technology partners.</p><p><br></p><p>Responsibilities:</p><p>• Direct daily IT operations to ensure dependable performance across infrastructure, systems, and user support services.</p><p>• Oversee server administration, backup processes, and core systems maintenance to support business continuity and operational stability.</p><p>• Strengthen cybersecurity practices by monitoring risk, improving controls, and working with specialized providers on around-the-clock protection.</p><p>• Lead and mentor IT support staff, setting priorities and providing guidance on issue resolution and service delivery.</p><p>• Collaborate with third-party vendors for infrastructure, data center, and after-hours support, ensuring timely response and consistent service quality.</p><p>• Troubleshoot network and system issues, identifying root causes and implementing effective corrective actions.</p><p>• Establish and refine IT best practices, standards, and procedures to improve efficiency, resilience, and overall technology performance.</p><p>• Support ongoing infrastructure improvements and recommend practical enhancements aligned with business needs.</p>
  • 2026-06-10T14:24:01Z
Accounting Analyst
  • Holmdel, NJ
  • onsite
  • Permanent / Full Time
  • 50000.00 - 60000.00 USD / Yearly
  • <p>We are looking for an Accounting Analyst to support core accounts receivable and general accounting activities. </p><p>Responsibilities:</p><p>·      Process weekly, monthly, and ad-hoc customer invoicing in a timely and accurate manner </p><p>·      Post customer payments to general ledger received via check and/or ACH; reconcile any short payments or deductions. </p><p>·      Maintain and analyze weekly aging reports and reconcile to periodic general ledger close. </p><p>·      Research and resolve all inquiries related to vendor invoicing and payments. </p><p>·      Conduct daily collection calls on past due invoices. </p><p>·      Maintain strong working relationships with customers and merchandisers.</p><p><br></p><p>Benefits:</p><p>Medical/Dental/Vision</p><p>401k</p><p>PTO</p>
  • 2026-06-08T15:43:46Z
Software Business Analyst (Healthcare or Pharmacy Exp Req)
  • Florham Park, NJ
  • onsite
  • Permanent / Full Time
  • 110000.00 - 130000.00 USD / Yearly
  • <p>We are seeking an experienced Senior Software Business Analyst to support the delivery of business-critical software solutions. This role will serve as a key liaison between business stakeholders and technical teams, ensuring business needs are clearly defined, analyzed, and translated into effective functional requirements. The ideal candidate will have strong analytical capabilities, experience working within software development environments, and the ability to drive projects forward while balancing multiple priorities.</p><p><br></p><p>This position will work closely with cross-functional stakeholders, including development and QA teams, to support project execution, monitor progress, communicate status updates, and identify risks or issues that may impact delivery. This role also includes mentoring junior analysts and contributing to process improvements that enhance operational efficiency and business value.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><ul><li>Gather, analyze, and translate business requirements into functional specifications for new and existing systems</li><li>Conduct gap analyses between current system capabilities and evolving business needs</li><li>Create documentation such as workflow diagrams, flowcharts, wireframes, and use cases to support development and testing efforts</li><li>Partner with technical teams to review requirements, assess project scope, and identify impacted systems</li><li>Evaluate proposed solutions for practicality, scalability, and ease of implementation</li><li>Develop a strong understanding of internal platforms and system functionality</li><li>Analyze current processes, identify inefficiencies, and recommend process improvement opportunities</li><li>Coordinate regularly with development teams to track progress and resolve roadblocks</li><li>Communicate project status, updates, and timelines to business stakeholders</li><li>Identify project risks and escalate issues as appropriate</li><li>Continuously recommend enhancements to improve system usability and operational efficiency</li><li>Ensure compliance with applicable healthcare privacy and regulatory requirements, including HIPAA</li></ul><p><br></p>
  • 2026-06-02T14:38:46Z
Data Analyst
  • New York, NY
  • remote
  • Temporary / Contract
  • 51.46 - 59.59 USD / Hourly
  • We are looking for a Data Analyst to support a non-profit organization through careful analysis, issue tracking, and data-driven decision-making. This Long-term Contract position is ideal for someone who can work across ticketing workflows, service desk activity, and business systems to improve visibility and operational efficiency. The role calls for someone who can translate data into practical insights while collaborating with technical and administrative stakeholders.<br><br>Responsibilities:<br>• Analyze operational and service-related data to identify patterns, trends, and opportunities for process improvement.<br>• Monitor and evaluate ticketing system activity, producing reports that help teams prioritize issues and measure performance.<br>• Review service desk tickets to uncover recurring problems, support root-cause analysis, and recommend corrective actions.<br>• Partner with cross-functional teams to gather reporting needs and deliver accurate, timely insights for business decisions.<br>• Maintain and interpret data connected to networking and device management environments to support service quality.<br>• Assist with Salesforce administration-related reporting, data validation, and ongoing data accuracy efforts.<br>• Create dashboards, summaries, and ad hoc analyses that clearly communicate findings to technical and non-technical audiences.<br>• Support data-related activities tied to system or process changes when needed, ensuring documentation and reporting remain consistent.
  • 2026-06-08T17:54:14Z
AI/Data Governance Analyst
  • New York, NY
  • onsite
  • Temporary / Contract
  • 80.75 - 93.50 USD / Hourly
  • We are looking for an experienced AI/Data Governance Analyst to support enterprise data strategy efforts in New York, New York. This Long-term Contract position will partner closely with leadership and cross-functional teams to strengthen data governance practices, improve data quality, and promote consistent standards across the organization. The ideal candidate brings a hands-on approach, strong communication skills, and a solid background working across multiple data domains in complex business environments.<br><br>Responsibilities:<br>• Partner with data strategy leadership to translate governance priorities into practical actions across business and technical teams.<br>• Work directly with stakeholders throughout the enterprise to reinforce adherence to established data policies, standards, and controls.<br>• Assess data quality issues, identify root causes, and help drive corrective actions that improve trust in key datasets.<br>• Support the development, maintenance, and adoption of governance frameworks, business rules, and data management practices.<br>• Collaborate with teams responsible for reporting, analytics, and operational systems to align data definitions and usage standards.<br>• Use tools such as SQL, BusinessObjects, and Erwin to analyze data structures, validate information, and document governance-related findings.<br>• Communicate recommendations, risks, and progress clearly through written materials and stakeholder discussions.<br>• Contribute as a senior hands-on analyst who can guide day-to-day governance execution and help coordinate efforts across multiple data domains.
  • 2026-06-08T20:18:46Z
ADMS Technology Engineer
  • South Plainfield, NJ
  • remote
  • Temporary / Contract
  • 63.01 - 63.01 USD / Hourly
  • <p>We are looking for an experienced ADMS Technology Engineer to support the design, development, implementation, and ongoing maintenance of Advanced Distribution Management Systems (ADMS) and related utility technologies. This role is responsible for working across the full software engineering lifecycle, including requirements analysis, system design, development, testing, deployment, and operational support.</p><p>The engineer will collaborate with cross-functional teams including system operators, product managers, analysts, and technical teams to deliver reliable, scalable solutions that support grid operations and real-time utility environments. This role requires strong technical expertise, problem-solving ability, and experience working with complex system integrations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>·      Analyze business and operational requirements and translate them into technical solutions, system configurations, and implementation plans.</p><p>·      Design, develop, test, and support software solutions, tools, and platforms across the full SDLC.</p><p>·      Troubleshoot system issues, perform root cause analysis, and implement corrective solutions.</p><p>·      Support deployments, upgrades, patches, and releases across development, test, and production environments.</p><p>·      Monitor system performance and ensure solutions meet reliability, operational, and service level requirements.</p><p>·      Work with system integrations including SCADA, GIS, OMS, DMS, ICCP, and enterprise data platforms.</p><p>·      Perform system configuration, log analysis, and troubleshooting across software, hardware, and network environments.</p><p>·      Maintain and patch Windows and Linux servers; support virtualized environments (VMware).</p><p>·      Develop documentation including technical procedures, configurations, and troubleshooting guides.</p><p>·      Create operational and analytical reports (e.g., Power BI dashboards) to support business decisions.</p>
  • 2026-05-26T14:28:49Z
Accounting & Finance - Digital Banking Fraud Analyst I
  • Morristown, NJ
  • remote
  • Temporary / Contract
  • 20.00 - 25.00 USD / Hourly
  • <p>We are looking for a detail-oriented Fraud Analyst I to support fraud prevention and investigative activities for a financial institution in Morristown, New Jersey. This Long-term Contract position focuses on reviewing digital banking activity, researching suspicious transactions, and helping protect customers and the organization from financial crime. The ideal candidate brings strong analytical judgment, comfort with technology, and the ability to manage multiple priorities in a fast-paced, regulated environment.</p><p><br></p><p>Responsibilities:</p><p>• Examine alerts generated by fraud monitoring tools and assess account activity to determine whether escalation or intervention is needed.</p><p>• Research suspicious transactions using bank records, internal reporting, and external information sources to support thorough investigations.</p><p>• Apply investigative judgment across multiple systems and digital channels to identify unusual patterns and possible fraudulent behavior.</p><p>• Recommend appropriate action on customer accounts or banking relationships when findings indicate elevated fraud risk.</p><p>• Communicate with internal partners, customers, and outside institutions to verify transaction details and resolve investigative questions.</p><p>• Coordinate with fraud teams and financial institutions to validate incidents, identify linked activity, and recognize developing fraud patterns.</p><p>• Prepare Suspicious Activity Reports and related case documentation in accordance with internal standards and regulatory requirements.</p><p>• Track payment and return item decisions by reviewing branch input and ensuring timely follow-up within established procedures.</p><p>• Maintain accurate electronic case files, produce investigation reports, and complete assigned analytical projects from management</p>
  • 2026-05-27T14:08:44Z
Lead Business Analyst
  • New York, NY
  • onsite
  • Permanent / Full Time
  • 120000.00 - 150000.00 USD / Yearly
  • We are looking for an experienced Lead Business Analyst to drive business analysis efforts for technology initiatives serving government organizations in New York, New York. This role will translate operational needs into practical solutions, improve service delivery through process and system enhancements, and partner closely with technical and business teams to support successful implementation and adoption. The ideal candidate brings strong public sector insight, structured analytical methods, and the ability to guide stakeholders through complex transformation initiatives.<br><br>Responsibilities:<br>• Lead discovery sessions, stakeholder interviews, and working meetings to define operational goals, document current challenges, and clarify business priorities.<br>• Produce clear analysis artifacts such as business requirements documents, functional specifications, user stories, process maps, and acceptance criteria to support delivery teams.<br>• Evaluate existing workflows and recommend improvements that increase efficiency, strengthen citizen-facing services, and support better organizational outcomes.<br>• Partner with cross-functional teams to align business objectives with application development, enterprise platforms, integrations, and cloud-based solutions.<br>• Support the full software development life cycle by contributing to planning, requirements refinement, solution validation, and implementation readiness.<br>• Create and coordinate test scenarios, oversee user acceptance testing activities, and monitor defects or enhancement items through resolution.<br>• Act as the primary liaison among business units, technology teams, and external partners to maintain shared understanding and project momentum.<br>• Develop training materials, facilitate end-user education sessions, and encourage effective adoption of new tools, processes, and reporting capabilities.
  • 2026-06-17T19:13:47Z
Data Analyst
  • Brooklyn, NY
  • onsite
  • Temporary / Contract
  • 51.46 - 59.59 USD / Hourly
  • We are looking for a Data Analyst to support reporting, visualization, and data-driven decision-making for a long-term contract opportunity in Brooklyn, New York. This position is ideal for someone who can translate complex information into clear insights while partnering with both business stakeholders and technical teams. The role will focus on analytics, reporting development, and data interpretation within an energy and natural resources environment, with opportunities to contribute to broader data integration and advanced analytics efforts.<br><br>Responsibilities:<br>• Build and maintain dashboards, reports, and visualizations that turn large datasets into meaningful business insights.<br>• Analyze operational and financial information to identify trends, exceptions, and performance patterns that support decision-making.<br>• Partner with cross-functional teams to gather reporting needs and convert business questions into effective analytical solutions.<br>• Work with structured data sources and databases to validate accuracy, improve accessibility, and support ongoing reporting processes.<br>• Contribute to data integration and architecture-related initiatives by helping connect information across systems and business functions.<br>• Support reporting tied to finance and accounting activities, including datasets related to general ledger processes.<br>• Use tools such as Power BI or Tableau to present findings in a clear, actionable format for stakeholders.<br>• Assist with exploratory analytics and emerging initiatives involving Python, AI-enabled analysis, or machine learning concepts when applicable.
  • 2026-06-08T17:54:14Z
IT Manager/Director
  • New York, NY
  • onsite
  • Temporary to Hire
  • 42.75 - 49.50 USD / Hourly
  • We are looking for an experienced IT Manager/Director to support and enhance a modern technology environment. This contract opportunity with permanent potential is ideal for someone who combines strong operational IT leadership with genuine enthusiasm for AI-enabled tools and scalable knowledge-sharing practices. The right candidate will bring hands-on expertise across collaboration platforms, SaaS administration, and core infrastructure while thriving in a fast-moving setting where priorities can shift quickly.<br><br>Responsibilities:<br>• Oversee daily IT operations and provide leadership across infrastructure, end-user support, and enterprise technology services.<br>• Administer and optimize Google Workspace to improve collaboration, security, and overall system performance.<br>• Manage software platforms and licensing, including tools such as Adobe, Figma, and other business-critical SaaS applications.<br>• Build and maintain internal knowledge resources using Obsidian or comparable wiki and documentation platforms.<br>• Evaluate and adopt AI-driven solutions to improve workflows, research, and team productivity.<br>• Support core technical environments involving Active Directory, backup systems, hardware, network technologies, and configuration standards.<br>• Partner with stakeholders to identify technology needs, recommend solutions, and align IT services with business objectives.<br>• Adapt to changing operational demands and take ownership of a broad mix of technical and strategic responsibilities as priorities evolve.
  • 2026-06-08T17:54:14Z
SAP Finance (FICO) Solution Specialist
  • Brooklyn, NY
  • onsite
  • Temporary / Contract
  • 59.38 - 68.75 USD / Hourly
  • We are looking for an SAP Finance (FICO) Solution Specialist to support manufacturing operations through expert ERP consulting and finance process optimization in Brooklyn, New York. This Long-term Contract position focuses on translating business needs into practical SAP solutions, partnering with stakeholders to improve financial workflows and system performance. The ideal candidate will combine strong functional knowledge with technical coordination skills to deliver well-structured documentation, reliable configurations, and integrated solutions across enterprise platforms.<br><br>Responsibilities:<br>• Partner with finance and business teams to gather operational needs and convert them into clear functional specifications and business requirement documents.<br>• Configure and refine SAP FICO solutions to align system capabilities with accounting, reporting, and manufacturing-related financial processes.<br>• Work with technical teams to support client-side scripting and API-based integrations that enhance system usability and data exchange.<br>• Oversee configuration activities, maintain solution integrity, and ensure changes are documented and controlled throughout the project lifecycle.<br>• Collaborate with cross-functional stakeholders to identify process improvements and recommend scalable ERP solutions.<br>• Support solution design reviews, testing efforts, and issue resolution to promote stable and effective system performance.<br>• Coordinate with development resources on connected platform needs, including Salesforce-related requirements where integration or process alignment is needed.<br>• Create and maintain clear project documentation, including process flows, requirements artifacts, and configuration records.
  • 2026-06-08T20:18:46Z
Data Warehouse Analyst
  • Princeton, NJ
  • onsite
  • Permanent / Full Time
  • 70000.00 - 80000.00 USD / Yearly
  • <p>We are looking for a skilled Data Warehouse Analyst to join our team in New Jersey. In this role, you will transform logistics challenges into actionable insights through advanced data analysis and reporting. By collaborating with cross-functional teams, you will play a pivotal role in enhancing operational efficiency and driving key business decisions.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with Operations, Transportation, and Finance teams to establish and refine KPIs that drive logistics and fulfillment performance.</p><p>• Develop and optimize labor planning and forecasting models for warehouse and delivery operations, partnering closely with recruitment teams.</p><p>• Analyze distribution and fulfillment data to uncover performance trends and identify cost-saving opportunities.</p><p>• Design and maintain dashboards and reports to provide real-time insights into logistics metrics, including delivery times, warehouse productivity, and route optimization.</p><p>• Automate reporting processes to improve accuracy and timeliness of operational data.</p><p>• Continuously enhance data integrity and streamline workflows to optimize logistics operations.</p><p>• Work on data modeling and warehousing projects to support scalable analytics and reporting solutions.</p><p>• Partner with stakeholders to deliver clear and actionable insights to improve decision-making processes.</p><p>• Investigate and implement tools and techniques to improve overall business intelligence capabilities.</p>
  • 2026-06-09T19:04:01Z
Passwordless Authentication Audit Support
  • New York, NY
  • remote
  • Temporary / Contract
  • 65.00 - 70.00 USD / Hourly
  • We are looking for an experienced IT audit specialist to support a passwordless authentication audit for a long-term contract engagement based in Cincinnati, Ohio. This role is well suited for a manager or senior consultant who brings strong knowledge of authentication controls, infrastructure environments, and audit execution within complex enterprise settings. The assignment is expected to begin in late June and will contribute to key Q3 audit efforts, with a focus on assessing control design, technical implementation, and risk exposure related to passwordless authentication.<br><br>Responsibilities:<br>• Lead and support audit activities focused on passwordless authentication controls, including planning, walkthroughs, testing, and documentation.<br>• Evaluate authentication processes across infrastructure and directory services to identify control gaps, risks, and areas requiring remediation.<br>• Review Microsoft Active Directory configurations and related access controls to assess alignment with security and audit expectations.<br>• Analyze IT application controls and broader IT general controls that support identity, access, and authentication processes.<br>• Partner with stakeholders to gather evidence, clarify technical configurations, and validate how passwordless authentication is implemented in the environment.<br>• Develop clear audit observations, risk summaries, and supporting workpapers that can be used for reporting and follow-up activities.<br>• Apply audit frameworks and control standards, such as COBIT and ITGC principles, when assessing the effectiveness of the control environment.<br>• Contribute subject matter expertise during Q3 audit execution and provide practical recommendations to strengthen authentication governance and control maturity.
  • 2026-06-19T17:44:08Z
Business Implementation & Support Specialist
  • Paramus, NJ
  • onsite
  • Permanent / Full Time
  • 90000.00 - 125000.00 USD / Yearly
  • <p><br></p><p> </p><p><strong><u>Key Responsibilities</u></strong></p><p><strong>Training & Enablement</strong></p><ul><li>Facilitate role-specific training and SOP guidance during new brand onboardings, including group training sessions and one-on-one coaching for dispatchers, technicians, and office staff.</li><li>Develop, maintain, and continuously improve SOPs and training materials aligned with standardized platform workflows and enterprise technology standards.</li><li>Coordinate brand readiness activities prior to go-live, including data validation, user preparation, and completion of vendor and platform prerequisites.</li><li>Monitor post-go-live adoption by shadowing users, identifying knowledge gaps, and delivering targeted follow-up training.</li><li>Lead recurring, role-based support sessions to surface adoption challenges and resolve operational issues.</li></ul><p> </p><p><strong>Platform Operations & Support</strong></p><ul><li>Manage platform configuration, including user permissions, business units, form creation, and pricebook administration.</li><li>Build and maintain operational reports and dashboards that enable leadership and brand managers to monitor key performance indicators such as conversion rates, membership metrics, and technician performance.</li><li>Continuously evaluate and optimize workflows to improve usability for brand teams while maintaining organization-wide standards.</li><li>Support the rollout of new tools and platforms across brands and corporate teams in partnership with the CTO.</li><li>Own the internal help desk ticketing process, resolving Tier 1 and Tier 2 platform support requests and escalating issues to internal stakeholders or external vendors when required.</li></ul><p> </p><p><strong>Knowledge, Skills, and Abilities</strong></p><ul><li>Advanced proficiency with field service management or business operations platforms, including configuration, troubleshooting, and end-user training across functional workflows (ServiceTitan experience strongly preferred).</li><li>Proven ability to train and coach users with varying levels of technical skill in a clear, patient, and professional manner.</li><li>Strong written communication skills with the ability to produce clear SOPs, internal communications, and technical documentation.</li><li>Demonstrated project coordination skills with the ability to manage multiple implementations or brand engagements simultaneously.</li><li>Comfort operating within a growing and evolving technology ecosystem and quickly learning new platforms.</li><li>Strong analytical skills with the ability to build reports and present findings in a clear, actionable format for operational leaders.</li></ul>
  • 2026-06-15T14:48:46Z
Data Visualization
  • Morristown, NJ
  • onsite
  • Temporary to Hire
  • 59.38 - 68.75 USD / Hourly
  • We are looking for a detail-oriented Data Visualization specialist to join a healthcare-focused organization in New Jersey. This contract-to-permanent opportunity is ideal for someone who can turn complex data into clear, actionable reporting that supports operational and strategic decisions. The role combines dashboard development, data modeling, and close collaboration with business and technical teams to deliver reliable, user-friendly analytics solutions.<br><br>Responsibilities:<br>• Create intuitive dashboards, reports, and visual analytics that highlight performance measures, patterns, and business insights for stakeholders<br>• Work closely with business partners, analysts, and data teams to define reporting needs and convert key questions into effective visual solutions<br>• Determine the best charting methods, layout approaches, and presentation techniques based on data structure and audience needs<br>• Integrate reporting and visualization platforms with enterprise data sources such as cloud environments, relational systems, APIs, and flat-file inputs<br>• Develop and refine data models, semantic structures, and calculated measures to support accurate and efficient reporting<br>• Apply strong visualization design standards with attention to usability, accessibility, formatting, color usage, and information flow<br>• Maintain consistent reporting practices by developing templates, style standards, and reusable visual components across the BI environment<br>• Improve dashboard responsiveness and scalability through query optimization, data design improvements, caching methods, and efficient loading strategies<br>• Partner with data engineers and modelers to identify data reliability concerns and ensure reporting is built on trusted, documented datasets<br>• Produce enablement materials such as documentation, user guides, training content, and repeatable templates to support self-service analytics adoption
  • 2026-06-09T15:18:41Z
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