Position Summary<br>The Business Intelligence Team is accountable for the management, development and execution of the Business Intelligence (BI) & Revenue Assurance Program, Annual Rate Increases, operations dashboards, and reporting, and overall Gross Margin (GM) Integrity.<br>Responsibilities<br>Lead BI team developing and manage production reporting and monthly KPI/MBR<br>Conduct deep dive business intelligence analysis into operational areas within Operations to provide analysis and insight on the interplay between the various key performance indicators (e.g., workforce performance & management, Revenue Assurance, productivity, cost and quality drivers).<br>Effectively collaborate with stakeholders to develop insights and recommendations to enable strategic discussions among leadership.<br>Provide monthly management insight for performance opportunities, including variance analysis to help identify resource allocation and efficiency opportunities<br>Plans, develops and approves all operational policies in all functional areas, with standard operating procedures, and quality management systems for revenue assurance;<br>Inspires and builds leaders, sets an environment that leads to success incorporating a Continuous improvement and Customer-centric focus supplemented with a sense of urgency<br>Work with all departmental owners to implement and ensure controls are in place to support all teams including client success, billing, field and sales<br>Develop and champion issues across organization by engaging key stakeholders on activity and requirements necessary to drive team maximization<br>Oversees the analyses and audits of data to ensure integrity throughout the meter data management processes and resolves issues using appropriate resolution methods.<br>Accountable for formal presentations and communications to all levels of the organization E.g. Monthly Business Reports and requests for investments in organization, accountable for full business case, request for approval and all presentations<br>Qualifications<br>University Degree required. Preferential consideration for Post-graduate degrees (MBA) or professional accounting designation CPA<br>Preference to additional training with Data Analytics / IT<br>Preference for industry experience with Utilities, Telecommunications, or other large consumer base businesses within North American juristictions (250k+ customers)<br>4+ years related experience and management of high performing teams.<br>High Proficiency in data modelling and analysis with demonstrated acumen using the following tools Excel, PowerBI, & SQL<br>Excellent collaboration skills to build strong working partnerships with stakeholders.<br>Understanding and experience working with statistical revenue and costing information to provide business insight and opportunities to reduce cost.<br>Strong technical skills to mine large volumes of data.<br>Ability to apply superior data knowledge & discovery skills into building effective analysis.<br>Ability to conduct basic statistical and correlation analysis to identify patterns and trends.<br>Industry or working experience with customer billing environments with large transaction volumes such as Utility or Telecommunications,<br>Attention to detail and quality, strong time management and project/work planning skills.<br>Proven ability to work with and deliver Industry Leading Best-in-Class reporting and analytical solutions.<br>Proven ability to coach, mentor, lead and inspire teams <br>Excellent interpersonal and customer interaction skills to include communications, presentation and conflict resolution skills.
We are looking for an experienced SAP Manager to lead enterprise application integration efforts and support cross-functional business objectives in New York, New York. This Long-term Contract opportunity is ideal for a detail-oriented candidate who can connect technical solutions with operational needs while guiding stakeholders through complex ERP initiatives. The role focuses on improving system performance, aligning business requirements with SAP capabilities, and driving effective collaboration across finance, operations, and technology teams.<br><br>Responsibilities:<br>• Lead ERP integration initiatives that align SAP solutions with business priorities across multiple functional areas.<br>• Partner with stakeholders to gather, refine, and document business needs into clear technical and functional requirements.<br>• Oversee SAP-related workflows, including finance-focused processes, to ensure reliable system performance and process consistency.<br>• Coordinate with technical teams on cloud-based application connectivity, data flow, and enterprise system interoperability.<br>• Support reporting and analytics objectives by helping shape business intelligence solutions tied to operational and financial data.<br>• Guide change management activities by preparing teams for process updates, system enhancements, and adoption of new capabilities.<br>• Collaborate with CRM and related platform teams to improve integration between customer, financial, and operational systems.<br>• Monitor project progress, resolve issues proactively, and communicate status updates, risks, and priorities to leadership.<br>• Contribute to application enhancements involving ABAP and related SAP technologies to support business-critical functionality.
<p>We are seeking a strategic and technically strong Senior Manager, Data & Analytics to lead the development of a connected data ecosystem that transforms complex information into actionable business insights. Based in Morris County, NJ, this role will integrate data from commercial, digital, operational, and customer-facing channels to improve decision-making and drive business performance. The ideal candidate combines advanced analytical expertise with strong business acumen and can lead both hands-on execution and long-term strategy.</p><p><br></p><p><strong>Responsibilities</strong></p><p><br></p><p>Enterprise Data Strategy & Integration</p><ul><li>Design and manage a unified data ecosystem integrating sales, marketing, CRM, web analytics, and operational data.</li><li>Develop scalable data models and frameworks that provide full-funnel visibility from acquisition through retention and revenue.</li><li>Establish governance, validation, and data quality standards to ensure accuracy and consistency.</li></ul><p>Advanced Analytics & Decision Science</p><ul><li>Develop scoring models, segmentation frameworks, and prioritization methodologies to identify growth opportunities.</li><li>Conduct statistical analysis, correlation studies, predictive modeling, and causal inference to uncover performance drivers.</li><li>Build attribution models to measure marketing and sales effectiveness.</li><li>Translate analytical findings into actionable business recommendations and strategic decision frameworks.</li></ul><p>Performance Optimization & Measurement</p><ul><li>Create measurement frameworks spanning awareness, engagement, conversion, retention, and customer lifetime value.</li><li>Identify opportunities and friction points throughout the customer journey.</li><li>Define, monitor, and optimize KPIs aligned with business growth objectives.</li></ul><p>Data Quality & Architecture</p><ul><li>Serve as the primary authority on data integrity, quality, completeness, and usability.</li><li>Develop methodologies for evaluating and scoring incoming datasets.</li><li>Design and document enterprise data architecture, data flows, schemas, and business logic.</li><li>Standardize key metrics, benchmarks, cohorts, scoring systems, and performance targets.</li></ul><p>Experimentation & Insights</p><ul><li>Develop testing and experimentation frameworks to evaluate strategic initiatives.</li><li>Design learning agendas, hypotheses, test panels, and measurement criteria.</li><li>Perform statistical validation, significance testing, outlier detection, and impact analysis.</li><li>Deliver scalable reporting solutions and narrative-driven insights that support decision-making and execution.</li></ul><p>Strategic Leadership</p><ul><li>Partner with executive leadership on growth strategy, investment decisions, and performance optimization.</li><li>Model business scenarios, quantify trade-offs, and support prioritization decisions.</li><li>Continuously refine strategies through data-driven analysis and validation.</li></ul><p><br></p>
We are looking for a highly experienced Data/Information Architect to lead the design and implementation of enterprise-wide data architecture solutions. This long-term contract position offers the opportunity to shape scalable, efficient, and high-performance data systems that align with organizational goals. The ideal candidate will have a strong background in data modeling, governance frameworks, and modern lakehouse architectures, working collaboratively with both technical teams and business stakeholders to deliver actionable insights.<br><br>Responsibilities:<br>• Develop and maintain enterprise data models that support analytics, reporting, and operational needs.<br>• Implement best practices for data modeling in a lakehouse architecture, ensuring scalability and alignment with business requirements.<br>• Architect data structures using methodologies such as Star Schema, Snowflake Schema, and Data Vault for optimal performance.<br>• Collaborate with stakeholders to gather data requirements and ensure business objectives are met.<br>• Work alongside Data Engineers to create physical data models optimized for Microsoft Fabric and Delta Lake environments.<br>• Establish governance processes, including metadata management, data lineage, and quality assurance protocols.<br>• Define and manage canonical data models across key business domains to ensure consistency.<br>• Document and enforce data modeling standards to drive adoption across engineering teams.<br>• Assess and enhance existing data models, identifying areas for improvement in performance and alignment.<br>• Provide strategic guidance on data management tools and technologies to support organizational goals.
<p>Our client, a food manufacturing company, is seeking an experienced Accounts Receivable Manager to lead and oversee the full accounts receivable lifecycle—from invoicing to payment posting and reconciliation. This role is responsible for managing customer invoices, pursuing missed or delayed payments, and aggressively resolving unauthorized or incorrect chargebacks and deductions. The ideal candidate is detail‑oriented, proactive in collections, and fully knowledgeable in end‑to‑end accounting procedures. This individual will ensure accuracy, efficiency, and compliance throughout the entire AR process while maintaining strong customer relationships.</p><p> </p><p>Benefits include health insurance, 401k, and PTO.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Maintain and manage customer data within the ERP system, ensuring accurate terms, billing setups, payment methods, and portal requirements.</li><li>Monitor, investigate, and resolve all outstanding AR claims and chargebacks in partnership with internal departments.</li><li>Audit remittance advice and ERP data to identify invalid or preventable deductions.</li><li>Oversee cash application to ensure all receipts are posted correctly.</li><li>Build and maintain strong client relationships to ensure timely payments through effective communication and negotiation.</li><li>Audit delinquent accounts and verify that all collection efforts are exhausted before assigning bad‑debt status.</li><li>Support ERP optimization by identifying opportunities to reduce manual work, improve reporting, and enhance automation.</li><li>Streamline the company’s billing, collections, and cash application processes.</li><li>Oversee all AR reporting, including invoicing totals, aging analysis, cash receipts, invoice adjustments, and borrowing base–related reports.</li><li>Manage and maintain the customer database, including billing processes, payment methods, terms, and account details.</li><li>Lead the monthly AR close process, reconciling the AR sub‑ledger to the general ledger and preparing month‑end schedules, revenue reports, and internal reporting metrics.</li><li>File claims related to false or erroneous charges.</li><li>Provide backup support for Accounts Payable functions as needed.</li></ul><p><br></p>
We are looking for an experienced Software Engineering Manager to lead contract-based software initiatives in New York, New York. This Contract position will oversee development efforts across web applications, APIs, and data-driven solutions, while guiding technical teams toward scalable and reliable delivery. The ideal candidate brings strong hands-on knowledge of JavaScript, PHP, MySQL, and emerging AI technologies, along with the leadership skills to drive execution and continuous improvement.<br><br>Responsibilities:<br>• Lead engineering teams in planning, building, and delivering software solutions that support business goals and technical standards.<br>• Direct the design and implementation of web applications, backend services, and API integrations using modern development practices.<br>• Oversee application architecture and database performance, with a focus on maintainability, scalability, and efficient use of MySQL.<br>• Collaborate with cross-functional stakeholders to define priorities, manage timelines, and ensure successful execution of contract deliverables.<br>• Guide the adoption and deployment of AI-enabled tools and models to improve product capabilities and operational outcomes.<br>• Establish development processes, code quality expectations, and review practices that promote reliable and secure software delivery.<br>• Mentor engineers and technical leads, providing feedback, coaching, and support for strong team performance.<br>• Manage technical changes or platform-related transitions as part of delivery responsibilities when required.
<p>We are looking for an experienced Senior Manager, IT Support to lead enterprise support operations for a dynamic organization based in New York, NY. This Long-term Contract position requires a strategic leader who can guide globally distributed teams, strengthen service delivery practices, and partner across the business to improve technology support at scale. The ideal candidate brings deep expertise in service management platforms, operational governance, and team development within fast-moving technology environments.</p><p><br></p><p>Responsibilities:</p><p>• Lead IT support operations across multiple regions and time zones, ensuring consistent service coverage and strong team coordination in a global support model.</p><p>• Shape and enforce scalable service management practices covering incidents, service requests, change control, governance standards, and escalation procedures.</p><p>• Oversee the administration and optimization of enterprise support platforms such as Jira Service Management, Console, Atomicwork, or similar tools used for service delivery.</p><p>• Partner with Platform Engineering and related technical teams to improve automation, access controls, and identity-related support processes within environments such as Okta and Active Directory.</p><p>• Guide the organization through large-scale tooling or platform changes, maintaining service continuity and clear communication throughout implementation.</p><p>• Develop team members into trusted escalation points and emerging leaders by coaching individual contributors and encouraging greater ownership.</p><p>• Build strong working relationships with stakeholders across HR, Legal, Security, Finance, and business leadership to advance support initiatives and operational improvements.</p><p>• Use agile ways of working along with tools such as Jira and Confluence to manage priorities, document processes, and track program execution.</p><p>• Support enterprise technology environments involving computer hardware, configuration management, Cisco technologies, and backup-related systems as part of broader service operations.</p>
We are looking for a Tech Support Manager to lead day-to-day technical support operations for a manufacturing environment in Newark, New Jersey. This Long-term Contract position is ideal for a hands-on leader who can guide deskside support activities, resolve user issues efficiently, and maintain a reliable workplace technology experience. The role focuses on supporting Windows-based systems, hardware troubleshooting, and user account administration while promoting responsive service and operational continuity.<br><br>Responsibilities:<br>• Direct daily technical support activities for end users, ensuring timely resolution of hardware, software, and workstation issues.<br>• Oversee deskside assistance for employees by diagnosing technical problems, coordinating fixes, and maintaining a high standard of customer support.<br>• Manage user access and account administration tasks within Active Directory, including permissions, password support, and account maintenance.<br>• Support and troubleshoot computers, peripherals, and related equipment to minimize downtime across the site.<br>• Monitor and assist with Microsoft Windows 10 support needs, including configuration issues, performance concerns, and general system functionality.<br>• Provide hands-on guidance to support staff, helping prioritize incidents and improve response effectiveness.<br>• Document recurring issues, resolutions, and support procedures to strengthen service consistency and knowledge sharing.
We are looking for a Corporate Paralegal to support a growing legal team and help strengthen day-to-day legal operations in New York, New York. This position offers meaningful ownership across contract administration, corporate governance, and compliance activities while working closely with senior legal leadership and internal business partners. The ideal candidate brings strong organizational judgment, comfort with legal technology, and the ability to manage multiple priorities in a fast-moving environment.<br><br>Responsibilities:<br>• Oversee core legal operations platforms, including tools used for contract administration, entity records, and outside counsel billing and matter tracking.<br>• Partner with internal stakeholders throughout the business to facilitate contract review, coordinate revisions, and support timely execution of commercial agreements.<br>• Assist attorneys with a broad range of matters such as governance support, policy documentation, regulatory responses, insurance-related issues, intellectual property filings, procurement matters, and real estate transactions.<br>• Maintain corporate records for legal entities, including registrations, annual compliance filings, and documentation required for board and governance processes.<br>• Support risk management and compliance initiatives by tracking obligations, organizing documentation, and helping implement consistent legal processes.<br>• Work closely with the Chief Legal Officer, Assistant General Counsel, and cross-functional teams to identify legal operational needs and introduce practical, scalable solutions.<br>• Contribute to the development and upkeep of contract templates, approval workflows, playbooks, and centralized document repositories to improve efficiency and consistency.<br>• Provide reporting and administrative support related to legal matters, contracts, and entity data to help the department operate effectively as the company grows.
We are looking for an experienced IT Manager specializing in platform research systems to join our team in Piscataway, New Jersey. This is a contract position offering an exciting opportunity to lead cutting-edge initiatives in high-performance computing and storage environments. The ideal candidate will possess a strong technical background and proven leadership skills to manage complex IT systems and support research-driven technology needs.<br><br>Responsibilities:<br>• Oversee the administration and engineering of IT systems, including hardware, virtualization technologies, and large-scale environments.<br>• Lead a team of IT professionals, providing guidance and support to ensure successful project execution.<br>• Manage high-performance computing systems, including Linux at scale, job schedulers, and workload performance optimization.<br>• Implement and maintain high-performance research storage solutions, including parallel file systems and disaster recovery processes.<br>• Configure and optimize high-speed interconnects, GPUs, and node provisioning within clustered environments.<br>• Develop and manage automation and configuration management processes using scripting languages and tools.<br>• Ensure security best practices are adhered to, including identity integrations, access controls, and vulnerability management.<br>• Collaborate with researchers, central IT teams, and vendors to address technical needs and challenges.<br>• Utilize project management skills to plan, execute, and deliver IT initiatives effectively.<br>• Support container technologies and software environment management for research applications.
We are looking for an experienced Sr Manager - Cloud and Systems to lead critical infrastructure and cloud capabilities for a growing organization in New York, New York. This Contract to Permanent position will oversee teams supporting cloud environments, enterprise data platforms, on-premises systems, and AI-related technology initiatives while ensuring strong alignment with business goals. The ideal candidate brings both strategic leadership and hands-on technical depth to guide platform direction, improve service performance, and build a high-accountability engineering culture.<br><br>Responsibilities:<br>• Guide multiple technical teams across cloud services, enterprise data environments, infrastructure operations, and AI-focused platform support by setting clear goals and execution priorities.<br>• Provide senior-level leadership for Azure ecosystems, data platforms, servers, storage, virtualization, networking, and related business technology services.<br>• Define architectural direction, governance standards, and phased technology roadmaps that support operational reliability and long-term platform sustainability.<br>• Develop managers, engineers, and technical leads through coaching, mentorship, and performance leadership that strengthens team capability and engagement.<br>• Establish clear ownership for project delivery, platform stability, service quality, and outcomes that support broader business objectives.<br>• Act as the primary escalation resource for high-impact technical issues, cross-functional challenges, and strategic decision-making needs.<br>• Partner with business and technology stakeholders to align infrastructure and cloud investments with organizational priorities and future growth.<br>• Promote resilient operational practices and continuous improvement across systems, processes, and service delivery models.
<p>We are looking for a highly organized individual to support conference publication quality efforts for a respected organization in the associations sector. This Long-term Contract position and offers the opportunity to help maintain high scholarly and editorial standards while coordinating with internal teams, external vendors, and review groups. The ideal candidate is organized, comfortable working with structured workflows, and able to manage multiple administrative and quality-focused tasks with accuracy and professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Develop and organize review packets for conference quality evaluations using information gathered from internal stakeholders.</p><p>• Coordinate the preparation, distribution, and tracking of committee materials, ensuring follow-up actions are completed in a timely manner.</p><p>• Compile peer review documentation for volunteer committees and maintain orderly records throughout the evaluation process.</p><p>• Assess deliverables from external service providers, identify issues, and take appropriate steps to ensure quality expectations are met.</p><p>• Manage workflow activities across shared drives and designated platforms, including uploading files and maintaining accurate processing status.</p><p>• Authorize the release of conference proceedings once all required quality checks have been successfully completed.</p><p>• Monitor incoming questions in the conference quality support inbox, prioritize requests, and provide clear responses or escalate concerns when necessary.</p><p>• Maintain reports on inquiry trends, workflow progress, and review outcomes to support team visibility and decision-making.</p><p>• Contribute to the refinement of procedures, documentation, and quality-control practices to improve consistency and efficiency.</p><p>• Support manual preparation activities tied to technical program quality reviews while automated solutions continue to be implemented.</p>
<p>The ERP Systems Analyst will provide support for SAP Business One (SAP B1) and related business systems to ensure optimal performance, functionality, and user adoption. This role is responsible for end-user support, training, documentation, reporting, system maintenance, and assisting with ongoing ERP initiatives. The ideal candidate will possess strong technical, analytical, and communication skills, along with a solid understanding of business processes and ERP systems.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide primary support for SAP Business One and related business applications.</li><li>Develop user training materials, including written documentation, how-to guides, and instructional videos.</li><li>Onboard and train new users across multiple business systems.</li><li>Deliver one-on-one support and guidance to users on system functionality and best practices.</li><li>Learn and maintain knowledge of database structures and relationships that support ERP operations.</li><li>Document, analyze, and improve business processes and workflows related to ERP systems.</li><li>Develop a strong understanding of organizational business operations and system dependencies.</li><li>Assist with system implementations, upgrades, enhancements, and customizations.</li><li>Maintain and validate business data and reporting through tools such as SSRS, Crystal Reports, and Excel Report Builder.</li><li>Participate in special projects, process improvement initiatives, and other assignments as needed.</li></ul><p><br></p>
<p>Our client is seeking an experienced <strong>Contract Administration Specialist</strong> to join a dynamic, fast-paced organization. This individual will play a key role in managing the full lifecycle of contracts, partnering closely with business units, legal, and leadership to ensure timely, accurate, and compliant contract execution.</p><p><strong>Responsibilities:</strong></p><ul><li>Manage the contract administration process end-to-end, including drafting, reviewing, negotiating, and finalizing a wide range of agreements</li><li>Review contracts across multiple areas including HR-related agreements, ALAE Claims, Premium Audit, Facilities, Statements of Work, amendments, and vendor/supplier contracts</li><li>Collaborate cross-functionally with legal, IT, finance, and business stakeholders to ensure proper review and risk mitigation</li><li>Maintain and manage the contract repository, database, and indexing systems (including Ariba), ensuring accuracy and compliance</li><li>Support the RFP process, including drafting and updating terms and conditions</li><li>Assist with more complex agreements such as IT-related license and SaaS agreements</li><li>Track and communicate contract status, follow up on outstanding agreements, and respond to internal and external inquiries</li><li>Contribute to process improvements, template management, and training of business units on contract procedures</li></ul><p><br></p>
<p><br></p><p><br></p><p>Hello!</p><p>I came across your profile today in our Robert Half database and wanted to see if you are currently open to new opportunities. We work with several Fortune 500 and enterprise clients nationwide.</p><p>Currently, I am staffing for:</p><ul><li><strong>Position:</strong> Executive Administrative Assistant – Advanced (Contract)</li><li><strong>Location:</strong> New York, NY (270 Park Ave)</li><li><strong>Required: Bilingual Spanish (mandatory), experience with Concur and 6+ years of executive support</strong></li><li><strong>Pay Rate:</strong> Up to $37/hour (based on experience)</li></ul><p><strong>Job Description:</strong></p><p>This role supports senior-level executives and investment bankers in a fast-paced environment. The position focuses on managing complex schedules, coordinating high-level meetings and travel, and ensuring day-to-day executive operations run smoothly. You will play a key role in maintaining organization, communication, and efficiency across the team.</p><p><strong>Roles and Responsibilities:</strong></p><ul><li>Manage complex and detailed executive calendars</li><li>Screen calls and prioritize communications appropriately</li><li>Coordinate internal and external meetings and logistics</li><li>Arrange domestic and international travel (Concur)</li><li>Organize events, including catering and transportation</li><li>Process invoices and expense reports (T& E)</li><li>Support onboarding/offboarding (equipment, system access)</li><li>Draft high-quality communications across all levels</li><li>Maintain organizational documents (org charts, executive bios)</li><li>Assist with spreadsheets, presentations, and meeting materials</li></ul><p><br></p><p><br></p>
We are looking for an SAP B1 Admin to support a fast-paced distribution environment in New Jersey. This contract opportunity with permanent potential is ideal for someone who can keep SAP Business One running reliably while helping teams manage inventory, compliance, and day-to-day operational continuity. The position partners with business and technical stakeholders to improve system performance, support regulated workflows, and ensure users have dependable tools to do their work effectively.<br><br>Responsibilities:<br>• Oversee the daily administration of SAP Business One, ensuring stable performance, strong system availability, and timely resolution of platform issues.<br>• Maintain user access, role permissions, and license assignments to support security standards and operational needs across the business.<br>• Coordinate application updates, patches, and enhancement deployments for SAP Business One and connected solutions, validating changes in a test environment before release.<br>• Support compliance-related processes by maintaining tax rules, assisting with reporting activities, and helping ensure system behavior aligns with regulatory requirements.<br>• Manage operational workflows tied to inventory movement, warehouse activity, lot or serial traceability, and product recall readiness within the distribution process.<br>• Partner with infrastructure and database resources to monitor backups, review system health, and improve performance related to queries, blocking, and database utilization.<br>• Administer integrated third-party tools such as labeling, reporting, shipping, and tax-related applications to keep business processes running smoothly.<br>• Provide advanced user support, troubleshoot complex issues, and develop clear documentation and training materials that improve adoption and consistency.<br>• Work with external hosting or cloud partners to track environment performance, coordinate technical support, and help maintain a reliable production landscape.