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126 results for Customer Service Manager in City of Orange, NJ

Customer Service Representative
  • Metuchen, NJ
  • onsite
  • Permanent
  • 35000.00 - 41000.00 USD / Yearly
  • <p>35,000 - 41,000</p><p><br></p><p>The benefits include Healthcare (Health, Vision, Dental), HSA dollar for dollar match, Paid Holidays Off, 2 weeks PTO, Short/Long Term Disability 100% Company Paid, Life Insurance 100% Company Paid, 401K, and Employee Discounts. </p><p><br></p><p>We are looking for a dedicated Customer Service Representative to join our team in the Metuchen, New Jersey. In this role, you will serve as the primary point of contact for customers, ensuring their inquiries are resolved efficiently and with attention to detail. If you thrive in a fast-paced environment and enjoy building relationships while solving problems, this position is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Resolve customer inquiries by troubleshooting product issues and processing warranty claims and return authorizations.</p><p>• Identify opportunities to boost revenue through up-selling and promoting marketing campaigns.</p><p>• Utilize various software platforms, including Navision and ZenDesk, for order entry and customer documentation.</p><p>• Maintain accurate records and documentation in compliance with company procedures.</p><p>• Coordinate with shipping and production teams to ensure timely delivery of products.</p><p>• Assist the Customer Service Manager by preparing written documentation and knowledge-based materials.</p><p>• Maintain a focused and attentive demeanor during interactions with customers and team members.</p><p>• Provide constructive suggestions to improve department processes and efficiency.</p>
  • 2025-12-22T14:18:41Z
Membership Supervisor
  • South Amboy, NJ
  • onsite
  • Permanent
  • 60000.00 - 75000.00 USD / Yearly
  • <p>We are looking for a Membership Supervisor to join our team in the South Amboy, New Jersey area. In this role, you will assist in managing the daily operations of a fitness center, including direct management of membership services, administrative tasks, and other essential functions to ensure smooth facility operations. You will collaborate closely with the Site Director and other departments to maintain high standards of service and efficiency for all members.</p><p><br></p><p>Responsibilities:</p><p>• Supervise membership services, ensuring excellent customer engagement and seamless onboarding processes.</p><p>• Oversee administrative tasks, including billing, customer contracts, and other operational activities.</p><p>• Monitor facility operations and address any issues to maintain a safe and welcoming environment.</p><p>• Assist in managing social media platforms to enhance community engagement and promote the center's offerings.</p><p>• Support the Site Director in implementing policies and procedures for efficient facility management.</p><p>• Develop strategies to improve customer satisfaction and retention.</p><p>• Coordinate with team members to ensure consistent delivery of services across all departments.</p><p>• Track and report on membership trends and operational metrics to inform decision-making.</p><p>• Handle customer inquiries and resolve concerns promptly and professionally.</p><p>• Ensure compliance with organizational guidelines and industry standards.</p>
  • 2025-12-02T19:21:07Z
Customer Service Representative
  • Jamaica, NY
  • onsite
  • Temporary
  • 20.00 - 23.00 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Jamaica, New York. In this role, you will play a key part in ensuring customer satisfaction by providing efficient and attentive support. This is a long-term contract position offering an excellent opportunity to make a meaningful impact in a fast-paced environment.<br><br>Responsibilities:<br>• Respond promptly and courteously to inbound calls, addressing customer inquiries and concerns.<br>• Process customer orders accurately and efficiently, ensuring all details are properly recorded.<br>• Maintain a high standard while handling both inbound and outbound calls.<br>• Assist customers with product information, troubleshooting, and resolving issues.<br>• Document interactions and updates in the system to ensure accurate record-keeping.<br>• Collaborate with team members to improve customer service processes and efficiency.<br>• Follow company policies and procedures while delivering exceptional service.<br>• Handle multiple tasks simultaneously, prioritizing customer needs effectively.<br>• Provide feedback to management regarding customer trends and potential improvements.<br>• Stay updated on company products, services, and policies to provide accurate information.
  • 2025-12-11T21:13:41Z
EMR Implementation Manager
  • Dobbs Ferry, NY
  • onsite
  • Temporary
  • 42.00 - 49.50 USD / Hourly
  • We are looking for an experienced EMR Implementation Manager to oversee the deployment and optimization of electronic medical records systems in healthcare environments. This contract position requires someone with strong attention to detail, technical expertise, and a deep understanding of clinical workflows and data integration. Based in Dobbs Ferry, New York, this role offers an opportunity to lead impactful projects and drive efficiency in medical practices.<br><br>Responsibilities:<br>• Manage the implementation and configuration of EMR systems to ensure seamless integration with existing workflows.<br>• Collaborate with healthcare teams to understand clinical needs and align EMR functionalities accordingly.<br>• Provide technical support and troubleshooting for application-related issues, ensuring timely resolutions.<br>• Analyze system performance and recommend improvements to optimize functionality and user experience.<br>• Train staff on EMR usage and best practices to enhance adoption and efficiency.<br>• Oversee data migration processes, ensuring accuracy and compliance with healthcare standards.<br>• Develop documentation and reporting tools to track system performance and user feedback.<br>• Coordinate with vendors and stakeholders to ensure project milestones are met within budget and timelines.<br>• Conduct regular audits of EMR systems to maintain data integrity and security.<br>• Stay updated on industry trends and advancements to incorporate innovative solutions into EMR systems.
  • 2025-12-01T17:38:44Z
Administrative Assistant
  • Mamaroneck, NY
  • onsite
  • Temporary
  • 20.00 - 23.00 USD / Hourly
  • We are looking for a dedicated Administrative Assistant to join our team in Mamaroneck, New York. This long-term contract position offers an opportunity to apply strong organizational and communication skills while supporting a variety of office tasks. The ideal candidate will excel in administrative support and customer service while maintaining high attention to detail.<br><br>Responsibilities:<br>• Process applications and ensure accuracy in documentation.<br>• Generate final bills and maintain records efficiently.<br>• Scan and organize documents for easy retrieval.<br>• Respond to customer inquiries professionally via phone and email.<br>• Update and maintain backlogged records promptly.<br>• Perform general office duties, including filing and data entry.<br>• Collaborate with residents to resolve issues and provide assistance.<br>• Ensure all administrative tasks are completed in a timely manner.
  • 2025-12-19T20:09:07Z
Customer Service Representative
  • South Plainfield, NJ
  • onsite
  • Temporary
  • 23.75 - 27.50 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in South Plainfield, New Jersey. In this long-term contract role, you will be working on-site, providing exceptional service and ensuring smooth coordination with vendors and mechanics. This position offers a casual work environment with free parking and a structured schedule.<br><br>Responsibilities:<br>• Coordinate repair schedules for mechanics, ensuring timely service completion.<br>• Communicate effectively with external vendors to discuss repair requirements and updates.<br>• Arrange towing services as needed, ensuring seamless logistics.<br>• Generate and issue purchase orders (POs) for vendors to facilitate repair processes.<br>• Close mechanic repair orders accurately to maintain organized records.<br>• Handle inbound and outbound calls to address customer inquiries and provide solutions.<br>• Maintain clear documentation of repair schedules and vendor communications.<br>• Support the team with order entry tasks and ensure high levels of accuracy.<br>• Collaborate with colleagues to resolve any scheduling conflicts or service delays.<br>• Uphold excellent customer service standards throughout all interactions.
  • 2025-12-09T14:49:14Z
IT Operations Administrator
  • New York, NY
  • onsite
  • Permanent
  • 100000.00 - 120000.00 USD / Yearly
  • Key Responsibilities<br>Act as a trusted IT advisor to New York office employees, providing expert support and guidance across all levels.<br>Deliver responsive and effective support for Windows 11, Office 365, and collaboration tools including Microsoft Teams.<br>Administer and maintain Microsoft cloud services including Azure, Intune, Exchange Online, Defender, and Entra ID.<br>Manage service desk tickets, ensuring timely resolution and high-quality user experience.<br>Monitor and maintain the performance and availability of servers, storage, databases, and communication systems.<br>Troubleshoot and resolve LAN/WAN connectivity issues; escalate to vendors when necessary.<br>Support Cisco networking infrastructure and ensure reliable network operations.<br>Maintain IT security protocols, including firewall management, anti-virus protection, and access control.<br>Perform patch management, system installations, and configuration of Windows servers and desktops.<br>Maintain accurate technical documentation and contribute to IT policy and procedure updates.<br>Lead inventory management for IT assets, ensuring accurate records and best practices.<br>Required Skills & Experience<br>2–4 years of experience in IT operations or system administration.<br>Proficiency in:<br>Windows 11, Office 365, Azure, Intune, Exchange Online, Defender, Entra ID<br>Cisco Networking, LAN/WAN infrastructure<br>Network protocols including TCP/IP, DNS, DHCP<br>Strong troubleshooting and diagnostic skills across hardware, software, and cloud environments.<br>Excellent communication and customer service skills, with the ability to support executive-level users.<br>Experience with firewall technologies (SonicWALL preferred) and endpoint protection.<br>Ability to work independently and collaboratively in a fast-paced, detail oriented environment.
  • 2025-12-16T19:08:40Z
Property Manager
  • Westbury, NY
  • onsite
  • Permanent
  • 65000.00 - 85000.00 USD / Yearly
  • Responsibilities:<br><br>Oversee the day-to-day operations of co-op and condo properties, including building maintenance, vendor management, and staff supervision.<br>Serve as the primary liaison between boards of directors, residents, contractors, and service providers.<br>Manage annual budgets, track expenses, and prepare financial reports for board review.<br>Coordinate and attend board meetings, prepare meeting agendas, minutes, and distribute relevant documents.<br>Ensure compliance with state and local regulations, building codes, and co-op/condo by-laws.<br>Handle resident inquiries, complaints, and conflict resolution in a professional and timely manner.<br>Supervise all property maintenance requests, capital improvements, and renovation projects.<br>Negotiate contracts with third-party vendors and oversee their performance.<br>Facilitate the interviewing and onboarding process for prospective co-op shareholders or condo unit owners.<br>Assist with annual building insurance renewals, property tax assessments, and compliance filings.<br>Qualifications:<br><br>Proven experience managing co-op and condo properties.<br>Knowledge of legal, financial, and operational aspects of co-op and condominium management.<br>Exceptional written and verbal communication skills.<br>Proficiency in property management software and Microsoft Office Suite.<br>Ability to multi-task and prioritize in a fast-paced environment.<br>Superior problem-solving and customer service abilities.<br>Experience working with boards and understanding governance structures.<br>Certification in property management (such as CPM, ARM, or NY-specific licensing) preferred.
  • 2025-12-16T14:13:58Z
receptionist
  • New York, NY
  • onsite
  • Temporary
  • 19.95 - 21.00 USD / Hourly
  • We are looking for a detail-oriented and personable Receptionist to join our team on a contract basis in New York, New York. This short-term position requires someone with exceptional communication skills, strong organizational abilities, and the capability to handle front desk responsibilities in a fast-paced environment. The role involves providing a welcoming experience for visitors and supporting daily administrative tasks.<br><br>Responsibilities:<br>• Welcome and assist visitors, ensuring they are directed to the appropriate person or location.<br>• Handle incoming and outgoing packages, coordinating with couriers as necessary.<br>• Maintain accurate visitor logs and distribute security badges as required.<br>• Manage the scheduling and upkeep of the boardroom, including equipment setup.<br>• Provide general administrative support, such as typing, filing, photocopying, and preparing mailers.<br>• Ensure the reception area remains organized and detail-oriented at all times.<br>• Collaborate with the Workplace Experience Manager to address reactive needs as they arise.<br>• Communicate effectively with clients and team members to ensure smooth operations.<br>• Uphold confidentiality while handling sensitive information.<br>• Follow workplace policies regarding meal breaks and dress attire.
  • 2025-12-16T19:23:49Z
Accounting Clerk
  • Melville, NY
  • onsite
  • Permanent
  • 75000.00 - 85000.00 USD / Yearly
  • <p><strong>Construction Project Coordinator Opportunity – Melville, Long Island, NY </strong></p><p><strong>Anna Parson at Robert Half</strong> is seeking a detail oriented, organized Construction Project Coordinator with excellent communication and follow up skills for a prestigious construction client located in Melville, NY.</p><p><strong>As the Construction Project Coordinator, you will: </strong></p><ul><li>Manage and oversee all phases of construction and maintenance projects, ensuring timelines, budgets, and quality standards are consistently met.</li><li>Administer and monitor project documentation—including work orders, purchase orders, and schedules from beginning to end —to support efficient workflow.</li><li>Coordinate procurement of materials, resource allocation, and employee scheduling in partnership with property managers and district leaders.</li><li>Act as the central communication hub between field teams, property/district managers, and finance departments.</li><li>Maintain accurate records, track project milestones and employee hours and allocations to ensure all hours are appropriately allocated to the proper jobs and ensure prompt invoicing in collaboration with finance.</li><li>Enforce company policies and client standards, confirming full compliance throughout each project.</li><li>Prepare and complete project reports and final documentation using work order or operations management tracking systems.</li></ul><p><strong>Construction Project Coordinator</strong> opportunity offers excellent benefits, great team and mentor! Seeking a Construction Project Coordinator with experience in the Construction, Facilities Maintenance, Operations or Project Management arenas. </p><p>If you thrive in a fast-paced environment and are ready to make an impact, apply today or contact Anna Parson at Robert Half for more details.</p><p><br></p>
  • 2025-12-10T21:09:46Z
Office Assistant
  • New York, NY
  • onsite
  • Contract / Temporary to Hire
  • 19.79 - 22.00 USD / Hourly
  • <p>We are looking for a dedicated Office Assistant to join our team in New York, New York. This ongoing Contract position offers an exciting opportunity to contribute to the smooth operation of our workplace while ensuring a welcoming and detail-oriented environment for employees and visitors. The ideal candidate will excel in organizational tasks, customer service, and administrative support.</p><p><br></p><p>Responsibilities:</p><p>• Create a welcoming and detail-oriented atmosphere for employees, guests, and candidates by delivering exceptional hospitality.</p><p>• Keep reception and shared spaces clean, organized, and inviting for all team members.</p><p>• Monitor and manage office deliveries, ensuring employees are promptly notified of package arrivals.</p><p>• Coordinate daily lunch catering logistics, including placing orders, greeting delivery drivers, and arranging meals for up to 70 employees.</p><p>• Utilize the Envoy platform to oversee desk availability and team member locations.</p><p>• Compile and present weekly and monthly security metrics, highlighting trends and incidents.</p><p>• Plan and execute onsite events such as socials and happy hours, handling logistics, budgets, vendor coordination, and promotional materials.</p><p>• Collaborate with the Workplace team and other business partners on various projects and initiatives.</p><p>• Support workplace processes including employee offboarding, ticketing systems, and facility management tasks.</p>
  • 2025-12-08T21:54:03Z
Help Desk Analyst
  • Princeton, NJ
  • onsite
  • Permanent
  • 55000.00 - 60000.00 USD / Yearly
  • We are looking for a dedicated Help Desk Analyst to join our team in Princeton, New Jersey. In this role, you will provide essential technical support to ensure smooth operations and assist users with their IT needs. This is a great opportunity to work in a collaborative environment while gaining hands-on experience with diverse technologies.<br><br>Responsibilities:<br>• Diagnose and troubleshoot hardware, software, and network-related issues to ensure prompt resolution.<br>• Escalate complex technical problems to higher-level support teams or system administrators when necessary.<br>• Configure and set up workstations, printers, and mobile devices for end-users.<br>• Manage user accounts, permissions, and access using tools such as Active Directory and Microsoft 365.<br>• Maintain detailed documentation of issues, solutions, and updates within the ticketing system.<br>• Assist with the inventory management of IT equipment and participate in system updates and rollouts.<br>• Provide exceptional customer service and communicate effectively with users to address their technical concerns.
  • 2025-12-18T19:50:12Z
Office Assistant
  • Garden City, NY
  • onsite
  • Permanent
  • 45000.00 - 50000.00 USD / Yearly
  • <p>About the Company</p><p>The organization is a full-service provider of <strong>Alternative Dispute Resolution (ADR)</strong> services, helping parties resolve legal disputes outside of traditional court litigation. ADR includes processes such as <strong>mediation and arbitration</strong>, which are typically faster, more private, and often less costly than going to court. The organization works with <strong>over 10,000 commercial entities</strong>, including <strong>more than half of Fortune 100 companies</strong>, and maintains a <strong>nationwide roster of more than 2,600 arbitrators and mediators</strong>, many of whom are former judges or experienced legal practitioners.</p><p><br></p><p>Job Summary</p><p>We are seeking a dependable and motivated <strong>Office Assistant</strong> to support multiple departments with day-to-day administrative and clerical tasks, as well as special projects. This is an <strong>entry-level position</strong> with room for growth within the organization.</p><p>The ideal candidate is a <strong>team player</strong> who is friendly, organized, and customer service-oriented, with strong communication skills and the ability to multitask effectively.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide daily administrative support to multiple departments, including scanning, filing, copying, emailing, mailing documents, and assisting with special projects</li><li>Assist with case-related document preparation and management for internal teams and external parties</li><li>Enter and maintain accurate data for firms, clients, and new cases</li><li>Follow up on required documentation as needed</li><li>Support large document submissions</li><li>Provide occasional coverage at the Manhattan office</li></ul><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>
  • 2025-12-18T15:34:04Z
Office Assistant
  • New Brunswick, NJ
  • onsite
  • Contract / Temporary to Hire
  • 21.85 - 23.00 USD / Hourly
  • <p>We are looking for a dedicated Office Assistant to join our team in the New Brunswick area. This is a contract to permanent opportunity within the food and food processing industry, offering a pathway to long-term employment with competitive benefits and growth potential. The ideal candidate will play a key role in supporting our sales team and ensuring seamless operations in a dynamic and collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide administrative support to sales representatives and managers to enhance their productivity.</p><p>• Process customer orders with accuracy and ensure prompt delivery.</p><p>• Collaborate with sales executives to create and implement effective sales strategies.</p><p>• Address and resolve customer inquiries and issues in a timely and detail-focused manner.</p><p>• Prepare essential sales documents, including contracts, proposals, and quotes.</p><p>• Coordinate with the marketing team to develop impactful sales materials and campaigns.</p><p>• Assist in organizing and managing sales events, such as tradeshows and promotional activities.</p><p>• Conduct market research to identify opportunities and trends that support sales objectives.</p><p>• Manage customer accounts in the system and ensure accurate record-keeping.</p><p>• Process customer sample requests and provide basic quality documents or certifications when needed.</p>
  • 2025-12-30T14:38:42Z
Tax Manager - Public
  • Hawthorne, NY
  • onsite
  • Permanent
  • 125000.00 - 175000.00 USD / Yearly
  • <p>We are seeking an experienced Tax Manager to join a respected boutique firm in Hawthorne, New York. In this dynamic role, you will be responsible for overseeing the preparation and review of a range of tax returns for individuals, corporations, and partnerships, while also providing strategic guidance on tax planning and compliance. The position offers excellent potential for career advancement into leadership, supporting the firm’s succession strategy. You will play a key role in mentoring junior staff, enhancing client relationships, and contributing to business development initiatives that fuel the growth of the firm. Extended hours during busy seasons are required to ensure timely client service.</p>
  • 2025-12-04T21:28:41Z
Supply Chain Specialist
  • Stamford, CT
  • remote
  • Temporary
  • 24.00 - 33.00 USD / Hourly
  • <p><strong>Position: Supply Chain Specialist</strong></p><p>The Supply Chain Specialist manages all facets of the order processing cycle, consistently seeking opportunities to enhance efficiency while aligning with broader departmental or organizational objectives. This role represents the organization positively and professionally, collaborating within a fast-paced, team-oriented environment to meet both team and individual performance metrics. Responsibilities include analyzing workflows, tracking key metrics, implementing process improvements, and supporting necessary changes.</p><p><strong>Key Responsibilities:</strong></p><p><strong>Order Fulfillment</strong></p><ul><li>Effectively prioritize and manage assigned tasks and workload.</li><li>Coordinate with suppliers regarding export documentation requirements.</li><li>Manage communications and order coordination with key logistics providers, distributors, and warehouse partners.</li><li>Maintain and document processes, including clear RACI (Responsible, Accountable, Consulted, Informed) charts for distributor-specific procedures.</li><li>Serve as main point of contact for customer communications.</li><li>Facilitate communication with sales teams when needed.</li><li>Oversee order processing and tracking using daily open orders reporting.</li><li>Anticipate potential risks to shipping timelines and address proactively.</li><li>Support the sample order process as required.</li><li>Review distributor inventory reports and discuss ordering needs with sales and distribution partners.</li><li>Analyze reporting (primarily in Excel) related to orders, key metrics, and allocations.</li><li>Prepare and follow up on necessary documentation with suppliers.</li><li>Review and clear backorder holds to ensure timely order release.</li><li>Propose improvements to existing processes through brainstorming and analysis.</li><li>Complete mid-month and month-end operational checks for assigned territories and team.</li><li>Provide coverage and support for team members as needed.</li></ul><p><strong>Accounting & Financial</strong></p><ul><li>Follow up with accounting on any credit or pricing holds.</li><li>Collaborate with the finance and accounting teams to ensure accuracy in excise tax processing.</li><li>Manage requests related to credits and rebills as required.</li></ul><p><strong>Compliance</strong></p><ul><li>Adhere to allocation protocols and support new product or distributor onboarding processes.</li></ul><p><br></p>
  • 2025-12-29T14:39:07Z
Collections Specialist
  • Stamford, CT
  • remote
  • Temporary
  • 24.00 - 28.00 USD / Hourly
  • <p>Overview: Join our team as a Collections Specialist and play an essential role in managing accounts receivable and ensuring timely collections of outstanding balances. With a minimum of two years’ experience in collections, you will leverage your communication skills, attention to detail, and customer service orientation to support the financial health of our organization.</p><p>Key Responsibilities:</p><ul><li>Manage a portfolio of accounts, contacting customers via phone, email, and written correspondence to collect outstanding payments.</li><li>Research and resolve billing discrepancies, working collaboratively with internal departments and external clients.</li><li>Document all collection activities and update account records accurately in the system.</li><li>Maintain professional and effective communication to preserve strong client relationships while achieving collection goals.</li><li>Recommend accounts for escalation or write-off in accordance with company policies and procedures.</li><li>Prepare status reports on collection efforts and portfolio performance.</li><li>Adhere to all compliance regulations governing collections practices.</li></ul><p><br></p>
  • 2025-12-19T20:53:57Z
Cost Accountant
  • Melville, NY
  • onsite
  • Permanent
  • 90000.00 - 115000.00 USD / Yearly
  • <p>Cost Accountant opportunity available with our Melville client. In this role, you will focus on overseeing and analyzing cost structures within a manufacturing environment to support financial planning and decision-making. The ideal candidate will have a strong background in cost accounting and a proven ability to manage complex financial data with precision.</p><p><br></p><p>Responsibilities:</p><p>• Analyze and monitor cost structures to identify areas for improvement and cost-saving opportunities.</p><p>• Prepare detailed cost analysis reports to support financial decisions and strategies.</p><p>• Maintain and update standard cost systems to ensure accuracy and relevance.</p><p>• Collaborate with manufacturing teams to assess production costs and optimize processes.</p><p>• Ensure compliance with accounting standards and company policies in all cost-related activities.</p><p>• Review and reconcile discrepancies in cost data to maintain accurate financial records.</p><p>• Develop forecasts and budgets based on cost analysis findings.</p><p>• Support audits and provide documentation for cost-related inquiries.</p><p>• Communicate findings and recommendations to management for strategic planning.</p>
  • 2025-12-15T21:28:45Z
Collections Specialist
  • White Plains, NY
  • onsite
  • Contract / Temporary to Hire
  • 23.75 - 27.50 USD / Hourly
  • We are looking for a motivated and detail-oriented Collections Specialist to join our team in White Plains, New York. In this Contract to permanent position, you will play a vital role in managing receivables and ensuring timely payments from clients. This role requires excellent communication skills and the ability to handle a high volume of tasks while maintaining accuracy and professionalism.<br><br>Responsibilities:<br>• Review and approve next-day delivery orders by adhering to company policies and assigned credit terms.<br>• Conduct high-volume collection calls to secure payments and promptly resolve any client issues.<br>• Investigate payment discrepancies and deductions, coordinating with other departments to process necessary paperwork.<br>• Maintain communication with management and sales teams to address collection concerns and ensure timely resolutions.<br>• Adapt to different roles within the department to provide support and coverage during staff absences.<br>• Post daily payments to the Cash Easy System as required.<br>• Process daily transactions and assist customers with inquiries and weekly account updates.<br>• Monitor and analyze aging reports to identify overdue accounts and develop strategies for resolution.<br>• Ensure superior customer service by addressing client concerns effectively and professionally.<br>• Collaborate with the credit team to approve credit lines and manage balances efficiently.
  • 2025-12-30T19:08:39Z
Executive Director – Investor Relations
  • Brooklyn, NY
  • onsite
  • Temporary
  • 78.00 - 81.00 USD / Hourly
  • <p><strong>Overview</strong></p><p>A global leader in the financial services and investment banking industry is seeking an <strong>Executive Director of Investor Relations</strong> to provide strategic leadership and operational oversight within its <strong>Alternative Investment Services (AIS)</strong> division. This individual will set the vision for investor relations operations, oversee key transformation initiatives, and ensure the delivery of best-in-class services to institutional clients and their investors.</p><p>The AIS division provides fund administration and middle-office services to single-manager hedge funds, private equity funds, and fund-of-funds, serving clients across North America, Europe, and Asia-Pacific.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide strategic direction and leadership for the Investor Relations (IR) team, ensuring alignment with overall business goals and client service objectives.</li><li>Serve as the senior escalation point for complex client and investor matters, demonstrating deep industry expertise and sound judgment.</li><li>Build and maintain strong relationships with senior stakeholders, investors, and internal partners across global operations.</li><li>Oversee and continuously enhance the end-to-end investor relations operating model, driving process optimization, innovation, and risk mitigation.</li><li>Lead large-scale transformation initiatives, including systems implementations, data migrations, and operational re-engineering projects.</li><li>Champion a culture of client service excellence, continuous improvement, and operational rigor.</li><li>Oversee execution of regulatory and compliance requirements to maintain adherence to global standards.</li><li>Drive adoption and evolution of the “follow-the-sun” service model for seamless global service delivery.</li><li>Identify and mitigate operational and regulatory risk areas in partnership with senior leadership and control teams.</li><li>Develop and mentor senior leaders and high-potential talent, fostering a culture of accountability and professional growth.</li><li>Leverage data-driven insights and KPIs to inform business strategy, performance management, and decision-making.</li><li>Represent Investor Relations in senior forums, cross-functional initiatives, and industry engagements.</li></ul><p><br></p>
  • 2025-12-09T19:38:39Z
Help Desk Analyst II
  • Wall, NJ
  • onsite
  • Temporary
  • 23.75 - 27.50 USD / Hourly
  • We are looking for a skilled Help Desk Analyst II to join our team in Wall, New Jersey. In this role, you will focus on providing reliable technical support and troubleshooting assistance to ensure seamless operations within the organization. This is a long-term contract position suitable for professionals with strong problem-solving skills and a commitment to excellent customer service.<br><br>Responsibilities:<br>• Offer prompt and effective technical support for users experiencing issues with software, hardware, and system configurations.<br>• Manage and resolve service desk tickets, ensuring timely and accurate solutions.<br>• Perform advanced troubleshooting to diagnose and resolve problems related to Windows environments.<br>• Administer and maintain Active Directory, including user account setups and permissions.<br>• Support the deployment, configuration, and maintenance of Windows 10 systems.<br>• Collaborate with team members to identify and implement improvements to IT processes and workflows.<br>• Document resolutions and procedures for common technical issues to streamline future support.<br>• Conduct routine system checks to ensure optimal performance and security.<br>• Assist with onboarding new employees by setting up accounts and ensuring proper access.<br>• Provide clear communication to users regarding issue status and resolution timelines.
  • 2025-12-10T19:09:02Z
Manager, Data & Client Reporting
  • New York, NY
  • onsite
  • Permanent
  • 150000.00 - 200000.00 USD / Yearly
  • We are looking for an experienced individual to lead our Data Management and Client Reporting initiatives. This role requires a strategic thinker with a deep understanding of investment operations and expertise in Addepar. The successful candidate will oversee the integrity and evolution of reporting systems, manage a team member, and align data strategies with organizational objectives.<br><br>Responsibilities:<br>• Develop and implement firm-wide strategies for the Addepar platform to optimize data architecture, reporting capabilities, and system performance.<br>• Establish and maintain data governance standards to ensure accuracy, consistency, and compliance across client portfolios.<br>• Design and deliver tailored client reporting solutions in collaboration with advisory teams, ensuring alignment with regulatory and firm standards.<br>• Manage and mentor the Client Reporting Analyst, fostering growth and a culture of continuous improvement.<br>• Oversee the onboarding process for new clients and entities, ensuring seamless integration into Addepar and related systems.<br>• Collaborate with cross-functional teams, including Investment Operations, Technology, Compliance, and Advisors, to support firm-wide objectives.<br>• Identify opportunities to improve reporting processes, enhance efficiency, and drive innovation.<br>• Serve as the primary escalation point for all Addepar-related initiatives and provide expertise to resolve complex issues.
  • 2025-12-16T19:03:41Z
Desktop Support Analyst
  • White Plains, NY
  • onsite
  • Permanent
  • 75000.00 - 80000.00 USD / Yearly
  • • Install, configure, and maintain Windows desktop operating systems (Windows 11) and associated hardware.<br>• Manage and deploy software packages, patches, and updates using tools such as Microsoft Intune, SCCM or similar endpoint management platforms.<br>• Develop and maintain system images, task sequences, and deployment automation.<br>• Troubleshoot and resolve Level 2/3 desktop support issues, including OS, application, and driver-related problems.<br>• Ensure endpoint security using tools such as Windows Defender, BitLocker, and group policy hardening.<br>• Create and maintain technical documentation, standard operating procedures, and knowledge base articles.<br>• Collaborate with security, networking, and systems teams to improve desktop performance, reliability, and compliance.<br>• Monitor system performance, identify areas for improvement, and implement optimization strategies.<br>• Provide technical guidance and mentorship to help desk staff and end users.<br>• Windows server support as an escalation point for tier one and tier two support team members.<br>Required Skills:<br>• Bachelor’s degree in computer science (or related area) preferred. / Equivalent<br>• Strong communication and customer service skills<br>• Flexible and able to adapt to a rapidly changing environment.<br>• Must be organized and able to manage projects of varying length.<br>• Positive, self-motivated individual who can complete tasks independently.<br>• 3–5 years of experience in Windows desktop engineering, administration, or advanced support.<br>• Strong proficiency in Windows 11, Active Directory, Group Policy, and PowerShell scripting.<br>• Experience with endpoint management tools such as Microsoft Intune, SCCM.<br>• Knowledge of OS imaging, deployment methodologies, and automation.<br>• Solid understanding of endpoint security, encryption, and compliance policies.<br>• Strong analytical and troubleshooting skills with the ability to diagnose complex issues.<br>• Collaborative mindset with a focus on continuous improvement.
  • 2025-12-05T15:44:00Z
Accounting Assistant
  • Kenilworth, NJ
  • onsite
  • Temporary
  • 23.00 - 27.00 USD / Hourly
  • <p>We are looking for a dedicated Accounting Assistant to join our team in Union County, New Jersey. The ideal candidate will bring strong organizational skills, attention to detail, and a proactive attitude to ensure smooth operations.</p><p><br></p><p>Responsibilities:</p><p>• Handle the management of accounts payable and receivable to ensure accurate and timely processing.</p><p>• Enter financial data into systems, maintaining precise and up-to-date records.</p><p>• Process customer invoices, payments, and bank deposits efficiently.</p><p>• Address customer inquiries and resolve concerns with professionalism and clarity.</p><p>• Maintain accurate client records and ensure all information is current.</p><p>• Provide clear explanations of products or services to customers as needed.</p><p>• Perform general clerical tasks, including organizing files and managing documentation.</p><p>• Collaborate closely with accountants and senior staff to support team goals.</p><p>• Ensure financial files are well-organized and accessible for audits or reviews.</p>
  • 2025-12-20T16:38:25Z
Administrative Assistant
  • Carle Place, NY
  • onsite
  • Temporary
  • 20.00 - 21.00 USD / Hourly
  • <p>We are looking for a dedicated Administrative Assistant to join our team! In this long-term role, you will play a vital role in ensuring smooth office operations and providing exceptional administrative support to a busy tax firm during busy season! This opportunity is ideal for someone who thrives in an organized, detail-oriented environment and enjoys working collaboratively with a team.</p><p><br></p><p>Responsibilities:</p><p>• Provide comprehensive administrative support to ensure efficient day-to-day office operations.</p><p>• Answer and manage inbound calls with professionalism and courtesy.</p><p>• Schedule client appointments.</p><p>• Collect and enter client tax documents.</p><p><br></p>
  • 2025-12-05T21:23:34Z
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