<p>We are looking for a dedicated Salesforce Technical Analyst to join our team. In this position, you will play a pivotal role in supporting a growing retail network by leveraging your technical expertise and problem-solving skills. Your contributions will enhance the interaction between retail teams and homeowners, ensuring seamless operations and continuous improvement.</p><p><br></p><p>Responsibilities:</p><p>• Provide application support for Salesforce, ensuring timely resolution of issues and adherence to service level agreements.</p><p>• Utilize ServiceNow and other tools to manage support requests efficiently and accurately.</p><p>• Collaborate with team members to share knowledge, foster learning, and achieve collective goals.</p><p>• Identify opportunities for process improvement, offering solutions to reduce recurring service tickets and enhance system performance.</p><p>• Apply critical thinking and technical expertise to troubleshoot and resolve Salesforce-related challenges.</p><p>• Maintain and improve Salesforce Service Cloud functionalities to meet business needs.</p><p>• Conduct regular system audits and provide recommendations for optimization.</p><p>• Support the onboarding and training of team members to ensure consistent application usage.</p><p>• Manage time effectively to prioritize tasks and deliver results in a fast-paced environment.</p><p>• Assist in the implementation of best practices to enhance the user experience and operational efficiency.</p>
We are looking for an ERP Systems Lead to oversee and optimize the enterprise business systems in a dynamic manufacturing environment. This role is integral to ensuring seamless operations across areas such as supply chain, engineering, finance, and production. The ideal candidate will excel in managing system integrations, driving automation, and leading teams to deliver scalable solutions.<br><br>Responsibilities:<br>• Develop and implement strategic roadmaps for enterprise applications to support manufacturing, supply chain, engineering, and commercial operations.<br>• Identify opportunities to enhance workflows through automation, process optimization, and technology upgrades.<br>• Lead the administration, enhancement, and optimization of manufacturing systems, including production planning, inventory management, and procurement.<br>• Manage integrations across systems such as Infor LN Cloud, Salesforce, and shop-floor applications to ensure seamless data flow.<br>• Oversee development, testing, and deployment of system enhancements while maintaining stability and minimizing downtime.<br>• Collaborate with offshore vendors to resolve issues, manage development projects, and meet service level agreements.<br>• Ensure system reliability for shop-floor applications, including scanners, terminals, and production interfaces.<br>• Maintain accurate master data across engineering, supply chain, and production functions.<br>• Implement robust change control processes to ensure compliance and safe modifications across systems.<br>• Develop and maintain documentation, training materials, and process maps for enterprise systems.
<p>Robert Half is partnering with an east metro organization in search of an Sr. FP&A Analyst.</p><p>Our client is an established professional services organization that supports complex, project-based work across multiple business units. With decades of operational experience, the company focuses on delivering high-quality solutions while maintaining strong standards around safety, innovation, and operational excellence. The organization offers a collaborative environment where employees work closely with project teams and leadership to drive financial visibility, operational efficiency, and strategic decision-making. Our client offers a competitive base salary, full benefits, as well as a 401k w/ match.</p><p><br></p><p>Position Overview</p><p>The Sr. FP&A Analyst will manage the financial lifecycle of projects—from setup and budgeting through reporting and closeout. This role partners closely with project managers, operations teams, and finance leadership to ensure financial accuracy, provide insights for decision-making, and improve reporting processes.</p><p>Candidates coming from <strong>engineering, construction, manufacturing, or other project-based professional services environments</strong> are especially well suited for this role.</p><p><br></p><p>Key Responsibilities</p><p>Financial Planning & Analysis</p><ul><li>Manage the financial lifecycle of projects within the company’s ERP system, including project setup, budgeting, tracking, and closeout.</li><li>Align project financial structures with contract terms, revenue recognition requirements, and project budgets.</li><li>Develop and maintain project budgets, forecasts, and financial models.</li><li>Track project costs, commitments, and expenditures against approved budgets.</li><li>Perform variance analysis and identify financial risks or opportunities.</li><li>Support long-term planning and project expenditure forecasting.</li><li>Conduct Work in Progress (WIP) analysis and reporting.</li></ul><p>Project Reporting</p><ul><li>Prepare financial reports for project stakeholders, including cost reports, progress billing, and KPI dashboards.</li><li>Ensure accurate accruals and cost allocations according to company policies.</li><li>Partner with project managers to interpret financial results and support project decisions.</li><li>Serve as a financial liaison between project teams, operations, and finance leadership.</li><li>Provide financial guidance and support to project managers and operational teams.</li><li>Participate in project review meetings, providing insight into budgets, forecasts, and financial risk.</li></ul><p>Risk Management & Analysis</p><ul><li>Identify potential financial risks in project execution and recommend mitigation strategies.</li><li>Monitor the financial impact of changes in project scope, schedule, or resources.</li><li>Support scenario modeling and cost-benefit analysis for strategic planning.</li></ul><p>Systems & Process Improvement</p><ul><li>Maintain project financial data within ERP and project management systems.</li><li>Develop and enhance dashboards, reporting templates, and automated reporting tools.</li><li>Identify system or process improvements that improve reporting accuracy and operational efficiency.</li><li>Generate ad hoc financial and operational reports as needed.</li></ul>
We are looking for a Senior Financial Analyst to join our team in Eden Prairie, Minnesota. This Contract to permanent position offers an exciting opportunity to play a pivotal role in shaping pricing strategies and driving financial insights within the healthcare industry. The ideal candidate will bring expertise in financial modeling, data analysis, and cross-functional collaboration to support strategic decision-making.<br><br>Responsibilities:<br>• Develop and implement effective pricing models and strategies to support product and service pricing decisions.<br>• Conduct in-depth pricing analyses by leveraging historical data, competitive intelligence, and customer behavior insights.<br>• Provide actionable pricing recommendations that align with organizational goals and margin objectives.<br>• Create and maintain forecasting models to predict profitability, assess risks, and analyze variances.<br>• Collaborate with finance and business leaders to evaluate the impact of pricing initiatives on revenue and margins.<br>• Ensure the accuracy and consistency of pricing data across systems and tools, implementing best practices for data governance.<br>• Lead pricing-related projects, including annual updates, modeling enhancements, and system implementations.<br>• Partner with sales, finance, and operations teams to align pricing strategies with broader business objectives.<br>• Support sales teams by delivering pricing guidance and analyzing exceptions to assist with deal modeling.<br>• Translate complex financial data into clear, actionable insights for non-technical stakeholders.
<p>As an ERP Application Analyst, you will be responsible for supporting, enhancing, and optimizing our Microsoft Dynamics 365 (D365) environment. This position ensures the stability, integrity, and efficient operation of ERP systems that support core business functions across finance, supply chain, manufacturing, and operations. You will serve as a liaison between business stakeholders and technical teams, translating business requirements into functional specifications, configuring the system, and supporting users through training and issue resolution. You will also play a key role in system upgrades, new module implementations, and continuous improvement initiatives, applying best practices in ERP governance and change management. Additionally, you will oversee process, policy and training documentation to ensure integrity of the system and the data within.</p><p><br></p><ul><li><strong>ERP System Support & Maintenance</strong></li><li>Provide day-to-day support for D365 users across multiple business units.</li><li>Troubleshoot and resolve functional and technical issues, escalating to vendor partners as needed.</li><li>Monitor system performance and ensure data integrity and security.</li><li><strong>Business Analysis & Requirements Gathering</strong></li><li>Collaborate with business stakeholders to understand operational needs and translate them into system requirements.</li><li>Conduct gap analyses and propose solutions to improve business processes using D365 capabilities.</li><li>Document functional specifications, workflows, and use cases.</li><li><strong>System Configuration & Enhancements</strong></li><li>Configure D365 modules (e.g., Finance, Supply Chain, Manufacturing, Procurement) to meet business requirements.</li><li>Support the development and testing of customizations, workflows, and reports.</li><li>Participate in system upgrades, patching, and new module rollouts.</li><li><strong>Training & User Enablement</strong></li><li>Develop training materials and deliver user training sessions.</li><li>Promote user adoption and ensure consistent use of ERP best practices.</li><li>Serve as a subject matter expert (SME) for D365 functionality.</li><li><strong>Project Participation</strong></li><li>Contribute to ERP-related projects, including new implementations, integrations, and process improvements.</li><li>Work closely with project managers, developers, and external consultants to deliver solutions on time and within scope.</li><li>Assist in testing, validation, and deployment of new features and enhancements.</li><li><strong>Data & Reporting</strong></li><li>Support data migration, cleansing, and validation activities.</li><li>Develop and maintain reports and dashboards using Power BI or D365 reporting tools.</li><li>Ensure compliance with data governance and reporting standards.</li><li><strong>Compliance & Documentation</strong></li><li>Maintain system documentation, including configuration guides, process flows, and support procedures.</li><li>Ensure compliance with internal controls, audit requirements, and regulatory standards.</li></ul><p><br></p>
We are looking for a Senior Financial Analyst to join our team on a contract basis in Fridley, Minnesota. This role is ideal for someone with a strong background in financial analysis, modeling, and project management who is eager to contribute to strategic decision-making. You will play a key part in analyzing budgets, creating cost models, and supporting leadership with insightful financial recommendations.<br><br>Responsibilities:<br>• Review and analyze open positions and headcount budgets to ensure alignment with organizational goals.<br>• Develop comprehensive total cost of ownership models for various technologies.<br>• Prepare monthly financial reporting packages tailored for leadership review and decision-making.<br>• Conduct detailed analysis on the impact of average open positions within the organization.<br>• Perform ad hoc financial analyses to address emerging business needs and provide actionable insights.<br>• Collaborate with cross-functional teams to support budget creation and financial planning.<br>• Partner with leadership to provide data-driven recommendations and support strategic initiatives.<br>• Monitor financial variances and trends, identifying areas for improvement and efficiency.<br>• Utilize project management skills to oversee financial tasks and ensure timely completion.<br>• Maintain and manage cost center data, ensuring accuracy and compliance with organizational standards.
<p>We are looking for an experienced Senior Business Analyst to join our team. The ideal candidate will have a strong background in IT business analysis, a proactive approach to problem-solving, and the ability to effectively collaborate with cross-functional teams. This role requires expertise in transportation modules, integration testing, and user training while ensuring alignment with global business templates.</p><p><br></p><p>Responsibilities:</p><p>• Analyze business requirements and translate them into effective process or technology solutions within the transportation module.</p><p>• Collaborate with stakeholders to develop business cases for new functionalities, including comprehensive cost-benefit and risk-impact analyses.</p><p>• Manage and prioritize ticket backlogs, working towards resolving issues promptly within the transportation module.</p><p>• Gather requirements and perform integration analysis for modules such as PP and SD.</p><p>• Create and execute test plans, develop test cases, and conduct functional and user acceptance testing.</p><p>• Assist in enhancing moderately complex information systems and ensure appropriate error management functionality.</p><p>• Provide training to new users on supported applications as needed.</p><p>• Promote and enforce workplace safety standards by identifying and addressing hazards.</p><p>• Participate in Scrum activities, including backlog grooming and supporting unit and integration testing.</p><p>• Take ownership of testing phases for projects, ensuring accuracy and completeness.</p>
<p>Are you experienced in supporting Salesforce as a platform and not just using it as an end user? We’re looking for a Salesforce Platform Specialist with hands-on technical support experience. This role is ideal for someone who understands how Salesforce works behind the scenes and can troubleshoot issues across permissions, integrations, data, automations, and Service Cloud functionality. You will support a large, fast-paced retail network using Salesforce at the core of its operations.</p><p>What You’ll Do</p><p>• Provide technical support for Salesforce and integrated platforms via phone, Microsoft Teams, and ServiceNow</p><p>• Troubleshoot issues related to permissions, integrations, workflows, Lightning functionality, and custom objects</p><p>• Administer users and licenses for a Salesforce org with 1,000+ users, including roles, profiles, public groups, and permission sets</p><p>• Use Apsona, Data Loader, and Workbench to import, update, and export data</p><p>• Support Salesforce Service Cloud features such as case management and automation</p><p>• Investigate and resolve API-related issues using Postman to simulate calls and verify data transactions</p><p>• Partner with internal teams to improve workflows, eliminate repeat issues, and enhance overall system efficiency</p><p><br></p><p>Interested?</p><p>Please submit resumes to sally.lander@roberthalf.(com) for immediate consideration.</p>
<p>We are looking for an experienced Information Security Analyst to join our team. In this contract position, you will play a pivotal role in ensuring the organization's security policies and controls align with industry regulations and best practices. This role is ideal for someone who thrives in a financial services environment and has a solid background in information security governance, risk management, and regulatory compliance.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement security policies and controls to protect organizational data and assets.</p><p>• Ensure compliance with financial regulations and industry standards by leveraging the ServiceNow Integrated Risk Management platform.</p><p>• Conduct regular audits to assess and strengthen the organization's security posture.</p><p>• Support internal security awareness initiatives and training programs to enhance employee understanding of security protocols.</p><p>• Collaborate with cross-functional teams to align security measures with business objectives.</p><p>• Respond to audit requests and provide detailed documentation for regulatory reviews.</p><p>• Monitor and evaluate risk management practices to address vulnerabilities proactively.</p><p>• Maintain governance frameworks to ensure consistent application of security standards.</p><p>• Analyze security metrics and reports to identify potential areas for improvement.</p><p>• Provide hands-on expertise in the ServiceNow platform to optimize risk management processes.</p>
<p>We are looking for an experienced analyst to join our team. This role is responsible for shaping, enhancing, and advocating for the end-to-end consumer experience across digital and telephonic channels within pharmacy benefit and healthcare services. Leverage Voice-of-the-Customer insights, operational data, and market research to identify experience gaps and define strategic improvements aligned to business priorities.</p><p><br></p><p>Responsibilities:</p><ul><li>Lead experience analytics and research by analyzing Voice of Customer data, surveys, market research, and operational insights to identify consumer pain points and improvement opportunities.</li><li>Define measurable success metrics to evaluate outcomes and effectiveness of experience initiatives, supporting retention, satisfaction, and growth.</li><li>Partner cross-functionally with senior leaders across Operations and Capability teams to align experience strategies with annual and long-term business objectives.</li><li>Translate consumer needs into clear business and system requirements, developing data-driven business cases aligned to P&L priorities.</li><li>Design and optimize end-to-end consumer experiences across channels to ensure seamless, consistent interactions.</li><li>Visualize and communicate complex journeys, insights, and recommendations through presentations, journey maps, and process documentation tailored to diverse stakeholder audiences.</li></ul>