<p>We are looking for a skilled Accounts Receivable Specialist to join our client's team in Cincinnati, Ohio. In this hybrid role, you will contribute to the financial operations of a prominent company. This is a contract position with the potential to become permanent, offering an opportunity to showcase your expertise in accounts receivable processes and cash applications while collaborating with internal teams to ensure accuracy and efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Process incoming payments and apply them accurately to customer accounts to ensure timely posting.</p><p>• Retrieve payment details, invoices, and remittance advice from customer portals for efficient processing.</p><p>• Reconcile customer accounts to identify and resolve discrepancies, maintaining accurate account balances.</p><p>• Investigate and resolve issues related to payment discrepancies and unapplied amounts.</p><p>• Utilize SAP/Oracle/JDE ERP systems to manage and update accounts receivable data effectively.</p><p>• Analyze accounts receivable metrics using advanced Excel functions such as pivot tables and formulas.</p><p>• Collaborate with internal teams, including Sales, Billing, and Customer Service, to address account-related inquiries.</p><p>• Maintain clear communication with customers to resolve account discrepancies and provide payment updates.</p><p>• Ensure compliance with company policies and procedures in all accounts receivable tasks.</p>
<p>We are looking for a dynamic Marketing Coordinator to join our team in Cincinnati, Ohio. This role combines customer service, marketing execution, and operational support, offering an exciting opportunity to contribute to various creative and strategic initiatives. Ideal candidates thrive in fast-paced environments, enjoy multitasking, and are eager to grow their skills in marketing, customer experience, and e-commerce.</p><p><br></p><p>Responsibilities:</p><p>• Address customer inquiries with empathy and professionalism, ensuring a positive experience.</p><p>• Develop and schedule engaging social media content across platforms such as Meta, TikTok, LinkedIn, and YouTube.</p><p>• Monitor TikTok engagement and oversee activities related to the TikTok Shop.</p><p>• Participate in photoshoots for organic content and collaborate with content creators to ensure quality output.</p><p>• Assist in planning promotional campaigns, including calendar creation, setup in Shopify, and coordination with partners.</p><p>• Design graphics for blogs and promotions using Canva templates, ensuring visual appeal and brand consistency.</p><p>• Research and experiment with AI tools to enhance marketing strategies and e-commerce operations.</p><p>• Analyze promotional performance using Triple Whale to inform future marketing initiatives.</p><p>• Provide hands-on assistance with miscellaneous projects, such as customizing products with heat presses and coordinating office activities.</p>
<p>We are seeking a dedicated Operations Support & Inventory Coordinator to provide critical support to our team. In this role, you will be responsible for customer service, administrative tasks, and managing shipping, receiving, and inventory functions. The ideal candidate will be organized, detail-oriented, and comfortable multitasking in a fast-paced environment.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Respond to customer calls and emails, creating new cases as needed</li><li>Process invoices promptly and accurately</li><li>Provide operational and administrative support for assigned departments</li><li>Update customer records and perform general administrative duties</li><li>Follow up on action items and escalate cases to the appropriate team members when necessary</li><li>Enter order details accurately into the computer system</li><li>Label packages with all necessary information</li><li>Verify documentation for accuracy prior to shipping</li><li>Pack items for shipment according to protocol</li><li>Monitor inventory levels and place orders to replenish stock as needed</li></ul><p><br></p><p>For immediate consideration, call 937.224.8326</p><p><br></p>
