<p>We are looking for an experienced End User Migration Technician to join our team on a travelling basis. This is a long-term contract role that involves supporting hardware migration and installation tasks while ensuring smooth transitions for end-users. The ideal candidate will possess technical expertise and a proactive approach to problem-solving.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, and troubleshoot computer hardware components across various platforms.</p><p>• Manage the setup and deployment of associated hardware, ensuring all systems are functioning effectively.</p><p>• Perform cable installation and ensure proper connectivity for end-user devices.</p><p>• Provide technical support for Dell Technologies and Apple devices, addressing user concerns promptly.</p><p>• Collaborate with team members to ensure seamless hardware migrations and user transitions.</p><p>• Maintain accurate documentation of installations, configurations, and troubleshooting processes.</p><p>• Conduct regular inspections of hardware to ensure optimal performance and identify potential issues.</p><p>• Assist in training end-users on new systems and hardware functionalities.</p><p>• Respond to service requests efficiently, prioritizing tasks based on urgency.</p><p>• Follow established protocols to ensure compliance with organizational standards and policies.</p>
We are looking for a skilled and proactive Desktop Support Analyst to join our team on a long-term contract basis. This role, based in Vandalia, Ohio, involves providing comprehensive support for desktop and mobile devices, ensuring smooth operations for both office and production environments. You will play a key role in troubleshooting, maintaining systems, and assisting users with technical issues.<br><br>Responsibilities:<br>• Monitor and review daily system backups for local site servers and network equipment, documenting findings appropriately.<br>• Collaborate with network administrators to address connectivity issues, server concerns, and maintain accurate Active Directory entries.<br>• Provide first-level support for non-standard applications and resolve hardware or software issues affecting desktop and mobile devices.<br>• Manage incident and service tickets efficiently, ensuring timely resolutions.<br>• Update and maintain configuration items in the computer management database.<br>• Offer technical support for production and office peripherals, addressing any operational issues.<br>• Assist users through escalated triage from the Service Desk, walk-up tech bar, and direct walk-ins.<br>• Adhere to established code of conduct and company standards.<br>• Travel occasionally (up to 10%) to support technical needs across locations.
<p>We are looking for an experienced Core Engineering Lead specializing in Networks to join our team. This is a long-term contract position offering the opportunity to design, implement, and optimize cutting-edge network solutions for a world-class infrastructure. The ideal candidate will leverage their technical expertise, leadership capabilities, and problem-solving skills to drive innovation and maintain high-performance networks.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with infrastructure leadership, business units, and IT teams to design and implement reliable and scalable network solutions.</p><p>• Analyze organizational needs to develop, install, and troubleshoot technical systems and solutions.</p><p>• Create and maintain detailed documentation, including network models, diagrams, procedures, and technical specifications.</p><p>• Lead project teams, mentor engineers who are early in their careers, and ensure the successful delivery of network initiatives.</p><p>• Manage capital expenditure requests and oversee the procurement of network hardware and software.</p><p>• Participate in meetings with stakeholders to identify opportunities and propose technical solutions.</p><p>• Standardize and automate network configurations and deployments to enhance efficiency and reliability.</p><p>• Oversee the implementation of network security solutions, including firewalls, VPNs, and intrusion prevention systems.</p><p>• Troubleshoot software, hardware, and system performance issues while monitoring network operations.</p><p>• Provide expert guidance on network segmentation, encryption architectures, and prioritization of voice and video traffic.</p>
<p>We are looking for a dedicated Operations Support Specialist to join our team in Miamisburg, Ohio. This role involves providing exceptional customer service and administrative assistance to ensure smooth operations across various departments. As a Contract to permanent position, this opportunity offers the potential for long-term growth and development within the organization.</p><p><br></p><p>Responsibilities:</p><p>• Process invoices efficiently and accurately to maintain timely payment schedules.</p><p>• Provide operational assistance to multiple departments, ensuring their needs are met effectively.</p><p>• Update and manage customer data while completing essential administrative tasks.</p><p>• Follow up on cases requiring action and escalate issues to the appropriate team members when necessary.</p><p>• Record order details in the computer system to ensure accurate tracking and processing.</p><p>• Label packages with all necessary information, ensuring clarity and compliance.</p><p>• Verify that all shipping documentation is complete and legible before dispatching packages.</p><p>• Pack items securely for shipment, adhering to company standards.</p><p>• Monitor inventory levels and place orders for additional units as needed.</p><p>• Assist with spare parts management, shipping, and receiving tasks as required.</p><p><br></p><p>For immediate consideration, call 937.224.8326</p>
