<p>WHAT YOU’LL FOCUS ON</p><p>Ensuring high quality delivery of project requirements and service levels throughout the project life cycle.</p><p>Conducting client meetings, including project kickoff and closing meetings.</p><p>Preparing and reviewing client project deliverables and reports.</p><p>Identifying, implementing and communicating best practices and process knowledge across multiple projects and delivery teams.</p><p>Collaborating with the Site Lead to provide information and data analysis for client-facing project leads.</p><p>Performing job administration responsibilities, including status reports, budget to actuals, and performance evaluations for Senior Analysts and Analysts.</p><p>Inspiring a team and providing growth and development opportunities.</p><p>Assessing and mitigating risks and ensuring that project controls, including statutory and regulatory requirements, are in place.</p><p>Reviewing and ensuring adherence to client information and confidentiality agreements.</p><p><br></p><p>WHAT WILL HELP YOU BE SUCCESSFUL</p><p>You encourage others and create coaching programs to help teams succeed and grow.</p><p>You’re recognized for your knowledge and your ability to deliver optimized work products.</p><p>You share ideas across teams with a mutual goal of optimizing project quality.</p><p>You foster a positive culture through relationship building.</p><p>You seek opportunities for your own professional development as well as identify opportunities for others to learn.</p><p><br></p><p><br></p><p>Work with BA's and stakeholders to understand and recommend solutions to meet business requirements</p><p>Develop new and update existing workflows, forms, integrations, reports, dashboards and process automation</p><p>Tool capability requires use of modern development tools and techniques including; ServiceNow Workflow, Flow Designer, Integration HUB, REST API, JavaScript and other web-based protocols and standards (HTML, CSS, JSON, SOAP, REST, XML)</p>
<p>What Will Help You Be Successful:</p><p><br></p><p>You enjoy identifying areas of business risk, potential technical problems, and opportunities to improve the efficiency and profitability of the client’s overall business processes.</p><p><br></p><p>You are passionate about evaluating, synthesizing, organizing and interpreting data and information.</p><p><br></p><p>You create a positive work environment that fosters open communication among all engagement team members.</p><p><br></p><p>You effectively build relationships with your clients and provide them with timely top quality service.</p><p><br></p><p>You have an inherent interest in project management and team leadership. You seek new ways to create extraordinary development opportunities and ways for your team to make an impact on our clients and communities.</p><p><br></p><p><br></p><p><br></p><p>Do Your Talents Include the Following?</p><p><br></p><p>Advanced verbal and written communication skills, including documentation of findings and recommendations.</p><p><br></p><p>An in-depth understanding of IT audit methodologies, concepts, tools and objectives.</p><p><br></p><p>Knowledge and interest in technology including topics such as operating systems, mobile technologies, software development, networking, and business applications.</p><p><br></p><p>Establishing and cultivating critical business relationships / networking with senior executives.</p><p><br></p><p>Understanding of commonly used internal control frameworks, including COBIT, ISO 27001, NIST Cybersecurity Framework, ITIL, etc.</p><p><br></p><p>Knowledge of Sarbanes-Oxley Act provisions and methodologies for achieving compliance, in particular the technology implications and requirements.</p><p><br></p><p>Knowledge of audit methodologies and developing key internal audit deliverables including process flows, work programs, audit reports, and control summaries.</p><p><br></p><p>Experience working with financial services/banking institutions.</p><p><br></p><p>Ability to translate technology topics and audit issues into “business speak” to be understood by executives.</p><p><br></p><p>Supervisory experience of teams including mentoring / coaching, oversight and review of work, coordination across teams, and understanding how to motivate.</p>
We are looking for a success-driven entry-level ServiceNow Developer to join our IT team in Blue Ash, Ohio. This role is ideal for individuals passionate about technology and eager to develop their skills in enterprise IT service management. As part of the team, you will contribute to creating and maintaining ServiceNow applications that enable efficient business operations.<br><br>Responsibilities:<br>• Assist in developing and deploying ServiceNow solutions tailored to business needs.<br>• Customize ServiceNow applications using JavaScript, HTML, and CSS.<br>• Configure workflows, business rules, UI policies, and client scripts to enhance system functionality.<br>• Collaborate with cross-functional teams to gather requirements and implement effective solutions.<br>• Participate in testing, debugging, and documenting ServiceNow modules to ensure quality and reliability.<br>• Maintain and update existing ServiceNow applications and integrations to meet evolving business demands.<br>• Stay informed about ServiceNow platform updates and industry best practices to enhance development processes.
