<p>We are looking for an experienced E-Commerce Manager to lead digital initiatives for a CPG client in Cincinnati, OH. This position is 3x a week onsite. </p><p><br></p><p>This role is integral in driving revenue growth through managing direct-to-consumer channels, marketplaces, and paid media strategies. You will collaborate with agencies and partners while leveraging insights to optimize performance and enhance customer experience.</p><p><br></p><p>Responsibilities:</p><p>• Develop and execute paid media strategies across platforms like Meta, Google, and Amazon Ads to achieve revenue and growth targets.</p><p>• Manage the Shopify storefront, including merchandising, pricing updates, theme optimization, and app installations.</p><p>• Coordinate promotional calendars and implement testing strategies to enhance customer retention and repeat purchasing.</p><p>• Oversee Amazon Marketplace operations, improving listings, storefront quality, and keyword strategies to boost visibility and sales.</p><p>• Consolidate weekly digital performance reports into dashboards for executive reviews and lead discussions with partners to ensure accountability.</p><p>• Partner with influencers and creators to generate content for digital campaigns and paid media.</p><p>• Drive experimentation across product detail pages, landing pages, and checkout processes to enhance conversion rates.</p><p>• Optimize automated marketing flows and segmentation strategies in collaboration with agencies.</p><p>• Validate campaign setups, tracking mechanisms, and attribution models to ensure accurate performance analysis.</p><p>• Monitor budgets, pacing, and campaign metrics, providing actionable recommendations to improve results.</p>
We are looking for an experienced Help Desk and Infrastructure Manager to oversee IT support operations and infrastructure management within a dynamic manufacturing environment. This role combines leadership responsibilities with hands-on technical expertise to ensure seamless IT operations. As this is a long-term contract position, the ideal candidate will have a strong commitment to building processes and developing team capabilities for sustained organizational growth.<br><br>Responsibilities:<br>• Lead and mentor a team of four IT support professionals, fostering their growth and enhancing their technical abilities.<br>• Serve as the primary escalation point for Tier 2 support issues, ensuring timely and effective resolution.<br>• Manage approximately 400 support tickets monthly, maintaining high-quality service standards.<br>• Develop and implement a tiered support model to streamline operations and improve efficiency.<br>• Administer and optimize Microsoft O365/M365 services to meet organizational needs.<br>• Oversee endpoint management, patching, and updates using NinjaOne to ensure system security and functionality.<br>• Manage and improve Zendesk ticketing workflows, including metrics tracking and reporting.<br>• Build and maintain a SharePoint-based intranet and collaborate with marketing on SharePoint-driven initiatives.<br>• Identify gaps in team skills and operational processes, implementing training or staffing solutions to address them.<br>• Contribute to long-term IT planning and scalability by preparing for future workforce management tools and capabilities.
We are looking for an Acquisitions Analyst to join our team in Cincinnati, Ohio. In this role, you will play a critical part in evaluating potential investment opportunities and supporting the acquisition process from start to finish. This position offers an exciting opportunity to collaborate with executive leadership and industry experts while contributing to strategic decision-making in the real estate sector.<br><br>Responsibilities:<br>• Conduct comprehensive analysis and underwriting of potential investment opportunities, ensuring financial models are accurate and complete.<br>• Collaborate on the development of detailed business plans to guide investment strategies.<br>• Present investment opportunities to executive leadership, providing insights and recommendations for approval.<br>• Assist in forming and maintaining joint venture agreements with industry partners.<br>• Support financing and refinancing efforts for acquisitions, ensuring optimal funding solutions.<br>• Engage in negotiations and communication with sellers and brokers to secure favorable terms.<br>• Perform market research to analyze leasing trends, sales comparables, and competitive vacancies.<br>• Partner with legal counsel to address all legal aspects of acquisition deals.<br>• Manage the due diligence process to ensure thorough evaluation of opportunities.<br>• Build and nurture strong relationships within the real estate industry to expand the network and identify future opportunities.
<p>We are looking for a skilled and proactive Customer Service Supervisor in West Chester, Ohio. In this dynamic role, you will oversee customer interactions, coordinate internal processes, and ensure seamless communication between departments and clients. This position requires a strong background in customer service and supervisory skills, paired with expertise in QuickBooks and account management. As a Contract to permanent opportunity, this role offers opportunities for career growth within the manufacturing industry.</p><p><br></p><p>Responsibilities:</p><p>• Manage customer communication to ensure timely updates on shipment schedules and delays, maintaining accuracy in QuickBooks.</p><p>• Collaborate with the Office Manager to align inventory levels with scheduled shipments.</p><p>• Work closely with sales staff to address incoming orders, estimates, and special requests, while providing detailed insights from customer interactions.</p><p>• Offer complementary product suggestions based on customer needs and maintain knowledge of new offerings from company principals.</p><p>• Partner with the Warehouse Manager to oversee shipping processes, including accuracy in documentation and adherence to special instructions.</p><p>• Conduct weekly backorder audits to verify product availability, schedules, and data accuracy.</p><p>• Create and manage purchase orders for drop shipments, ensuring follow-through from initiation to delivery.</p><p>• Handle Return Goods Authorizations (RGAs) comprehensively, resolving customer concerns in a timely and satisfactory manner.</p><p>• Maintain understanding of sales territories and commission structures to ensure accurate coding and payments.</p><p>• Monitor and improve company processes related to data accuracy, including invoicing, assemblies, and bill of materials (BOMs).</p>
