<p>We are looking for a dynamic Marketing Coordinator to join our team in Cincinnati, Ohio. This role combines customer service, marketing execution, and operational support, offering an exciting opportunity to contribute to various creative and strategic initiatives. Ideal candidates thrive in fast-paced environments, enjoy multitasking, and are eager to grow their skills in marketing, customer experience, and e-commerce.</p><p><br></p><p>Responsibilities:</p><p>• Address customer inquiries with empathy and professionalism, ensuring a positive experience.</p><p>• Develop and schedule engaging social media content across platforms such as Meta, TikTok, LinkedIn, and YouTube.</p><p>• Monitor TikTok engagement and oversee activities related to the TikTok Shop.</p><p>• Participate in photoshoots for organic content and collaborate with content creators to ensure quality output.</p><p>• Assist in planning promotional campaigns, including calendar creation, setup in Shopify, and coordination with partners.</p><p>• Design graphics for blogs and promotions using Canva templates, ensuring visual appeal and brand consistency.</p><p>• Research and experiment with AI tools to enhance marketing strategies and e-commerce operations.</p><p>• Analyze promotional performance using Triple Whale to inform future marketing initiatives.</p><p>• Provide hands-on assistance with miscellaneous projects, such as customizing products with heat presses and coordinating office activities.</p>
<p>We are looking for an experienced Wholesale Account Manager to join our team in Cincinnati, Ohio. In this role, you will oversee and nurture relationships with wholesale accounts, ensuring their needs are met and expectations exceeded. You will play a key part in driving business growth by coordinating between internal teams and clients, while identifying opportunities for improvement and efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain strong relationships with existing wholesale accounts, ensuring all agreements and obligations are fulfilled.</p><p>• Collaborate with customer service teams to address order processing, resolve issues, and provide consistent account support.</p><p>• Work closely with marketing teams to implement channel-specific promotions and strategies.</p><p>• Prepare and analyze sales forecasts to assist in supply chain and inventory planning.</p><p>• Monitor account performance, identify risks, and take proactive steps to ensure retention.</p><p>• Evaluate current processes to identify and execute improvements in communication and account management.</p><p>• Provide data-driven insights to enhance client satisfaction and operational effectiveness.</p><p>• Act as a key point of contact for clients, ensuring timely and attentive communication.</p><p>• Support business development efforts by identifying areas for growth within existing accounts.</p>
We are looking for a Help Desk and Infrastructure Manager to lead our IT support team and oversee day-to-day infrastructure operations within our manufacturing organization. This position offers the opportunity to combine technical expertise with leadership responsibilities, ensuring seamless support for end-users and efficient management of IT systems. As a long-term contract role based in Dayton, Ohio, this position is ideal for candidates seeking a dynamic environment where they can guide a team while contributing to the growth and maturity of IT processes.<br><br>Responsibilities:<br>• Lead a team of four IT support professionals, providing direction and mentorship to enhance their skills and performance.<br>• Serve as the primary escalation point for Tier 2 issues, ensuring quick and effective resolution of complex support cases.<br>• Oversee the management and resolution of approximately 400 support tickets monthly, maintaining high-quality service standards.<br>• Develop and implement a structured tiered support model to streamline operations and improve efficiency.<br>• Administer and optimize Microsoft Office 365 and related tools to meet organizational needs.<br>• Manage endpoint devices, including patching and updates, through NinjaOne to ensure smooth functionality.<br>• Supervise workflows and reporting within Zendesk, ensuring accurate tracking and analysis of ticketing metrics.<br>• Build and maintain a SharePoint-based intranet to support team collaboration and information sharing.<br>• Collaborate with marketing teams to implement SharePoint-driven initiatives and enhance digital content.<br>• Identify areas for improvement in IT processes and team capabilities, developing strategies to address skill gaps and operational inefficiencies.
<p>We are looking for an experienced E-Commerce Manager to lead digital initiatives for a CPG client in Cincinnati, OH. This position is 3x a week onsite. </p><p><br></p><p>This role is integral in driving revenue growth through managing direct-to-consumer channels, marketplaces, and paid media strategies. You will collaborate with agencies and partners while leveraging insights to optimize performance and enhance customer experience.</p><p><br></p><p>Responsibilities:</p><p>• Develop and execute paid media strategies across platforms like Meta, Google, and Amazon Ads to achieve revenue and growth targets.</p><p>• Manage the Shopify storefront, including merchandising, pricing updates, theme optimization, and app installations.</p><p>• Coordinate promotional calendars and implement testing strategies to enhance customer retention and repeat purchasing.</p><p>• Oversee Amazon Marketplace operations, improving listings, storefront quality, and keyword strategies to boost visibility and sales.</p><p>• Consolidate weekly digital performance reports into dashboards for executive reviews and lead discussions with partners to ensure accountability.</p><p>• Partner with influencers and creators to generate content for digital campaigns and paid media.</p><p>• Drive experimentation across product detail pages, landing pages, and checkout processes to enhance conversion rates.</p><p>• Optimize automated marketing flows and segmentation strategies in collaboration with agencies.</p><p>• Validate campaign setups, tracking mechanisms, and attribution models to ensure accurate performance analysis.</p><p>• Monitor budgets, pacing, and campaign metrics, providing actionable recommendations to improve results.</p>
