<p>We are looking for a Patient Access Specialist to support front-end patient registration and access services in North Vernon, Indiana. This Long-term Contract position is ideal for someone who excels at helping patients, managing administrative details, and maintaining accurate information in a fast-paced healthcare setting. The role focuses on delivering courteous service, coordinating scheduling and insurance-related tasks, and ensuring documentation is completed correctly from the first point of contact.</p><p><br></p><p><strong>Hours:</strong> Saturday and Sunday, 7am - 3pm</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Welcome patients and visitors professionally, answer questions, and provide clear guidance during the registration and check-in process.</p><p>• Manage inbound and outbound calls to confirm appointments, gather required information, and respond to routine access and billing-related inquiries.</p><p>• Enter, update, and verify patient demographics, insurance details, and medical coverage information within the appropriate computer systems.</p><p>• Review benefits-related information such as deductibles, copays, and coverage status to help support accurate account setup and patient communication.</p><p>• Coordinate scheduling activities, maintain appointment records, and help ensure timely access to services based on established procedures.</p><p>• Prepare, organize, and maintain paper and electronic documentation with a high level of accuracy while following department protocols.</p><p>• Support reception and general clerical operations, including typing, filing, record handling, and other administrative duties as assigned.</p><p>• Assist with financial-related processes and other ad hoc tasks that contribute to efficient patient access and office workflow optimization.</p>
We are looking for a Sr QA Analyst to join a long-term contract opportunity in Cincinnati, Ohio. This role is ideal for a senior quality specialist who can lead testing efforts, strengthen test practices, and introduce scalable automation while remaining hands-on with execution. The position requires someone who can work independently, communicate effectively with stakeholders, and drive progress across functional, end-to-end, and data validation activities.<br><br>Responsibilities:<br>• Lead quality assurance activities across multiple initiatives, including functional, end-to-end, regression, and data-focused testing efforts.<br>• Design comprehensive test strategies, create detailed test plans and cases, and guide execution to support timely and accurate delivery.<br>• Establish and configure automated testing frameworks, develop reusable test scripts, and expand automation where it improves speed, coverage, and repeatability.<br>• Build and maintain testing dashboards and reporting views that provide clear insight into progress, defects, risks, and overall test cycle health.<br>• Coordinate daily testing activities, prioritize work across concurrent projects, and ensure issues are escalated and resolved in partnership with project leadership.<br>• Perform hands-on validation of data conversions, including reconciliation, exception analysis, and verification of business rules across source and target datasets.<br>• Develop Python-based solutions using pandas to transform raw CSV files, automate validation checks, and produce exception reports, metrics, and audit-ready outputs.<br>• Apply data cleansing, deduplication, and integrity controls to improve data quality, including handling formatting issues, duplicate logic, and file-level inconsistencies.<br>• Collaborate closely with client and internal teams to secure required access, remove blockers, and keep testing moving efficiently to completion.<br>• Follow established quality standards, documentation practices, and artifact retention requirements while supporting both manual and automated testing as needed.
We are looking for a detail-oriented part-time billing coordinator to support students and families with financial aid and billing-related questions in Cincinnati, Ohio. This is a Contract position focused on delivering responsive administrative support, reviewing documentation, and helping ensure funding information is handled accurately. The ideal candidate brings strong customer service skills, comfort with high-volume communication, and the ability to manage sensitive records with care.<br><br>Responsibilities:<br>• Guide students and families through financial aid and billing processes by explaining available funding options and responding to questions clearly and professionally.<br>• Review applications and supporting documents for completeness and accuracy, following established guidelines and timelines.<br>• Prepare and coordinate aid packaging details, including scholarships, grants, loans, and work-study support, while maintaining accurate records.<br>• Answer inbound calls and written inquiries, resolve routine issues, and escalate more complex concerns when needed.<br>• Schedule appointments and follow-up communications to help students stay informed about deadlines, missing items, and next steps.<br>• Support billing-related administrative tasks such as account review, payment coordination, and documentation updates.<br>• Maintain compliance with applicable federal, institutional, and program-specific requirements when handling student financial information.<br>• Contribute to process updates and operational changes, including adjustments to internal tools or workflows, as assigned.