We are looking for a skilled and proactive Desktop Support Analyst to join our team on a long-term contract basis. This role, based in Vandalia, Ohio, involves providing comprehensive support for desktop and mobile devices, ensuring smooth operations for both office and production environments. You will play a key role in troubleshooting, maintaining systems, and assisting users with technical issues.<br><br>Responsibilities:<br>• Monitor and review daily system backups for local site servers and network equipment, documenting findings appropriately.<br>• Collaborate with network administrators to address connectivity issues, server concerns, and maintain accurate Active Directory entries.<br>• Provide first-level support for non-standard applications and resolve hardware or software issues affecting desktop and mobile devices.<br>• Manage incident and service tickets efficiently, ensuring timely resolutions.<br>• Update and maintain configuration items in the computer management database.<br>• Offer technical support for production and office peripherals, addressing any operational issues.<br>• Assist users through escalated triage from the Service Desk, walk-up tech bar, and direct walk-ins.<br>• Adhere to established code of conduct and company standards.<br>• Travel occasionally (up to 10%) to support technical needs across locations.
<p>We are seeking a talented Financial Analyst to join our Full-Time Engagement Practice program. As a full-time employee of our company, you will be deployed to client assignments, where you will support a variety of financial planning, analysis, and reporting functions. This role offers professional stability, exposure to diverse industries, and ongoing opportunities for development in a dynamic and collaborative environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Analyze financial data and trends to support client business decisions, including budgeting, forecasting, and variance analysis.</li><li>Prepare, interpret, and present financial reports for management, providing actionable insights and recommendations.</li><li>Collaborate with client teams to develop and maintain financial models, budgets, and forecasts.</li><li>Assist with month-end, quarter-end, and year-end financial close processes.</li><li>Support cash flow analysis, expense tracking, and key performance indicator (KPI) reporting.</li><li>Perform ad hoc financial analysis and participate in special projects as requested by clients.</li><li>Ensure compliance with client and regulatory standards, and contribute to process improvements.</li></ul>
<p>We are seeking a detail-oriented Accounts Receivable Analyst to join our Full-Time Engagement Practice program. As a full-time employee of our company, you will be deployed to client engagements to support and optimize accounts receivable processes across a variety of industries. This role offers long-term stability, diverse assignments, and ongoing professional growth opportunities.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Monitor, manage, and analyze accounts receivable balances to ensure timely collections and accurate reporting.</li><li>Process and apply customer payments, resolve discrepancies, and maintain up-to-date records in accounting systems.</li><li>Prepare, review, and distribute customer invoices, statements, and aging reports.</li><li>Investigate and resolve payment inconsistencies, working directly with clients, vendors, and internal teams.</li><li>Perform account reconciliations and assist with month-end and year-end closing activities.</li><li>Support internal controls and compliance with company/client policies and procedures.</li><li>Collaborate with client finance and accounting teams to improve processes and collection strategies.</li></ul>
We are looking for a skilled Data Reporting Analyst to join our team in Cincinnati, Ohio. This long-term contract position offers an exciting opportunity to contribute to data-driven decision-making processes within the Personal Loans Marketing team. The ideal candidate will leverage their expertise in data analysis, reporting, and visualization to provide actionable insights and optimize marketing performance.<br><br>Responsibilities:<br>• Develop and maintain efficient data workflows to support marketing dashboards and reporting systems.<br>• Document data sources, definitions, and reporting logic to ensure consistency and governance.<br>• Optimize database queries and backend data processes to enhance scalability and performance.<br>• Conduct quality assurance checks to maintain data integrity and accuracy across reports.<br>• Automate recurring reports to monitor campaign metrics such as performance, conversions, and cost-per-acquisition.<br>• Collaborate with engineering and data science teams to streamline data pipelines and improve data quality.<br>• Design and implement interactive dashboards using tools like Tableau to visualize key performance indicators.<br>• Provide ad hoc data analysis and reporting to support marketing campaign decision-making.<br>• Ensure data models and workflows are scalable and align with business needs.
<p>We are looking for an experienced End User Migration Technician to join our team on a travelling basis. This is a long-term contract role that involves supporting hardware migration and installation tasks while ensuring smooth transitions for end-users. The ideal candidate will possess technical expertise and a proactive approach to problem-solving.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, and troubleshoot computer hardware components across various platforms.</p><p>• Manage the setup and deployment of associated hardware, ensuring all systems are functioning effectively.</p><p>• Perform cable installation and ensure proper connectivity for end-user devices.</p><p>• Provide technical support for Dell Technologies and Apple devices, addressing user concerns promptly.</p><p>• Collaborate with team members to ensure seamless hardware migrations and user transitions.</p><p>• Maintain accurate documentation of installations, configurations, and troubleshooting processes.</p><p>• Conduct regular inspections of hardware to ensure optimal performance and identify potential issues.</p><p>• Assist in training end-users on new systems and hardware functionalities.</p><p>• Respond to service requests efficiently, prioritizing tasks based on urgency.</p><p>• Follow established protocols to ensure compliance with organizational standards and policies.</p>
