<p>WHAT YOU’LL FOCUS ON</p><p>Ensuring high quality delivery of project requirements and service levels throughout the project life cycle.</p><p>Conducting client meetings, including project kickoff and closing meetings.</p><p>Preparing and reviewing client project deliverables and reports.</p><p>Identifying, implementing and communicating best practices and process knowledge across multiple projects and delivery teams.</p><p>Collaborating with the Site Lead to provide information and data analysis for client-facing project leads.</p><p>Performing job administration responsibilities, including status reports, budget to actuals, and performance evaluations for Senior Analysts and Analysts.</p><p>Inspiring a team and providing growth and development opportunities.</p><p>Assessing and mitigating risks and ensuring that project controls, including statutory and regulatory requirements, are in place.</p><p>Reviewing and ensuring adherence to client information and confidentiality agreements.</p><p><br></p><p>WHAT WILL HELP YOU BE SUCCESSFUL</p><p>You encourage others and create coaching programs to help teams succeed and grow.</p><p>You’re recognized for your knowledge and your ability to deliver optimized work products.</p><p>You share ideas across teams with a mutual goal of optimizing project quality.</p><p>You foster a positive culture through relationship building.</p><p>You seek opportunities for your own professional development as well as identify opportunities for others to learn.</p><p><br></p><p><br></p><p>Work with BA's and stakeholders to understand and recommend solutions to meet business requirements</p><p>Develop new and update existing workflows, forms, integrations, reports, dashboards and process automation</p><p>Tool capability requires use of modern development tools and techniques including; ServiceNow Workflow, Flow Designer, Integration HUB, REST API, JavaScript and other web-based protocols and standards (HTML, CSS, JSON, SOAP, REST, XML)</p>
We are looking for a success-driven entry-level ServiceNow Developer to join our IT team in Blue Ash, Ohio. This role is ideal for individuals passionate about technology and eager to develop their skills in enterprise IT service management. As part of the team, you will contribute to creating and maintaining ServiceNow applications that enable efficient business operations.<br><br>Responsibilities:<br>• Assist in developing and deploying ServiceNow solutions tailored to business needs.<br>• Customize ServiceNow applications using JavaScript, HTML, and CSS.<br>• Configure workflows, business rules, UI policies, and client scripts to enhance system functionality.<br>• Collaborate with cross-functional teams to gather requirements and implement effective solutions.<br>• Participate in testing, debugging, and documenting ServiceNow modules to ensure quality and reliability.<br>• Maintain and update existing ServiceNow applications and integrations to meet evolving business demands.<br>• Stay informed about ServiceNow platform updates and industry best practices to enhance development processes.
We are looking for a visionary IT Director to lead our technology strategy and operations in Miamisburg, Ohio. This role requires a dynamic leader who can oversee enterprise IT systems, drive innovation, and ensure the organization remains at the forefront of digital transformation. The ideal candidate will thrive in a collaborative environment, leveraging their technical expertise and leadership skills to deliver scalable solutions.<br><br>Responsibilities:<br>• Develop and implement a comprehensive IT strategy that aligns with the company’s growth objectives and digital transformation goals.<br>• Lead and mentor a high-performing IT team, fostering a culture of accountability and continuous improvement.<br>• Collaborate with department leaders to translate business requirements into effective technology solutions.<br>• Evaluate and integrate emerging technologies to enhance infrastructure and drive innovation.<br>• Oversee the management of IT operations, including system infrastructure, cloud environments, and user support.<br>• Establish and enforce IT policies, procedures, and service-level agreements to ensure operational excellence.<br>• Manage relationships with external vendors and service providers to optimize cost and performance.<br>• Direct cybersecurity initiatives, including risk management, threat detection, incident response, and compliance with industry standards.<br>• Support enterprise scaling efforts, including system integration and M& A activities.<br>• Ensure the organization’s IT systems and processes are future-proof and resilient.
