We are looking for a dedicated Customer Service Representative to join our team in Loveland, Ohio. This Contract to permanent position focuses on supporting customers in the maintenance of way market by handling inquiries, quotations, orders, shipments, and invoices for various products. The ideal candidate will bring strong organizational skills and a customer-focused approach to ensure seamless service delivery.<br><br>Responsibilities:<br>• Prepare and provide price quotations and address customer inquiries with management-approved pricing.<br>• Create estimates and proposals while maintaining customer relationship management databases.<br>• Process orders for company products using the current system and adapt to future systems as needed.<br>• Respond promptly to customer requests for information on pricing, orders, deliveries, shipments, and invoices.<br>• Build and nurture strong relationships with customers to enhance satisfaction and loyalty.<br>• Update systems with accurate information and organize relevant documentation and records.<br>• Assist in accounts receivable collections processes as required.<br>• Communicate effectively with suppliers to gather information on pricing, orders, deliveries, and shipments.<br>• Contribute to the development of marketing materials and new product listings.<br>• Provide reports and maintain effective communication with management about market opportunities.
We are looking for a dedicated Customer Service Representative to join our team in Cincinnati, Ohio. In this role, you will provide exceptional support to customers by handling inquiries, processing orders, and maintaining accurate records. This is a Contract to permanent position within the manufacturing industry, offering an excellent opportunity to grow your skills and contribute to a dynamic team.<br><br>Responsibilities:<br>• Respond to incoming customer inquiries via phone, email, and other communication channels in a timely and detail-oriented manner.<br>• Process and input customer orders accurately into the system, ensuring all details are correct.<br>• Schedule appointments for services or meetings as required, coordinating efficiently with internal teams.<br>• Generate purchase orders and maintain detailed records of transactions for future reference.<br>• Handle both inbound and outbound calls to address customer needs and provide solutions.<br>• Manage data entry tasks to ensure accurate and up-to-date information in company systems.<br>• Utilize Microsoft Excel and Word to create, update, and maintain customer-related documents.<br>• Collaborate with team members to improve customer service processes and enhance overall satisfaction.<br>• Perform follow-ups with customers to confirm order details and ensure their expectations are met.<br>• Support various administrative tasks to help streamline operations and maintain workflow efficiency.
We are looking for an experienced Senior Customer Service Representative to join our team in Fairfield, Ohio. In this role, you will play a crucial part in ensuring smooth communication with suppliers and vendors, managing orders, and maintaining accurate data. This is a long-term contract position ideal for professionals dedicated to delivering outstanding service and operational excellence.<br><br>Responsibilities:<br>• Communicate effectively with suppliers and vendors to follow up on orders, pricing, and quantities.<br>• Accurately enter and update order information in the system.<br>• Ensure seamless data entry and management during system transitions.<br>• Maintain up-to-date records and ensure all information is accurate and readily accessible.<br>• Provide exceptional support and solutions to customer inquiries and concerns.<br>• Collaborate with internal teams to resolve issues and enhance customer satisfaction.<br>• Monitor and report on order progress to ensure timely delivery.<br>• Apply your expertise in customer service to exceed expectations and build positive relationships.<br>• Utilize Windows PC systems to manage data and support operations.
We are looking for a motivated Client Service Coordinator - Associate to join our team in Miamisburg, Ohio. This is a Contract position requiring 30 hours per week, offering an excellent opportunity for individuals with strong administrative skills and a proactive mindset. The ideal candidate will thrive in an onsite environment, supporting office operations and ensuring seamless communication and organization.<br><br>Responsibilities:<br>• Manage inbound calls and provide prompt, attentive assistance to clients.<br>• Schedule appointments and meetings, ensuring efficient time management.<br>• Perform typing and filing tasks to maintain accurate and organized records.<br>• Coordinate and participate in conference calls, facilitating smooth communication.<br>• Utilize Microsoft Office Suite and Microsoft Teams to complete administrative tasks.<br>• Handle incoming correspondence, including sorting and distributing mail.<br>• Organize and oversee special projects, ensuring timely completion.<br>• Assist in planning and coordinating meetings to support team collaboration.<br>• Maintain a high level of organization and attention to detail in daily operations.<br>• Actively contribute innovative ideas to improve office processes.
We are looking for an experienced Accounts Receivable/Collections Specialist to join our team in Cincinnati, Ohio. This role is essential in ensuring the accuracy and timeliness of collections processes while maintaining strong relationships with customers. The ideal candidate will bring a proactive approach to managing accounts and resolving payment issues efficiently.<br><br>Responsibilities:<br>• Monitor accounts to identify overdue payments and take appropriate action to ensure timely collection.<br>• Receive and accurately post payments to customer accounts while maintaining detailed records.<br>• Conduct in-depth analysis of payment histories and outstanding debts to support collection strategies.<br>• Communicate professionally with customers to address billing concerns and resolve credit issues.<br>• Generate and distribute customer account statements monthly or as requested.<br>• Maintain organized records of account statuses and the progress of collection efforts.<br>• Prepare and present detailed reports on collection activities, including weekly accounts receivable reviews.<br>• Perform daily accounting tasks such as accounts receivable collections, cash applications, and reconciliations.<br>• Lead the collection process, including bank deposit reconciliations and wire transfer preparations.<br>• Collaborate with administrative teams across locations to address and resolve payment issues effectively.
We are looking for a skilled Collections Specialist to join our team on a contract basis in Cincinnati, Ohio. In this role, you will focus on managing accounts receivable and ensuring timely payments while maintaining strong relationships with customers and internal teams. This position offers an exciting opportunity to contribute to a dynamic service-oriented organization.<br><br>Responsibilities:<br>• Communicate with customers daily to follow up on upcoming, overdue, or outstanding invoices.<br>• Collaborate with internal departments to resolve accounts receivable aging items and payment discrepancies.<br>• Process credits and write-offs as needed, ensuring accurate record-keeping.<br>• Coordinate with cash application specialists to confirm receipt of payments and update account statuses.<br>• Maintain detailed documentation of communications, transactions, and resolutions for audit purposes.<br>• Provide clear and concise updates to internal stakeholders regarding account statuses and payment progress.<br>• Utilize advanced Excel skills to analyze data and generate reports related to collections.<br>• Demonstrate professionalism and effective judgment in handling customer inquiries and resolving disputes.<br>• Adapt to a fast-paced environment and manage multiple accounts efficiently.<br>• Perform additional duties as assigned by management to support the collections process.
We are looking for an experienced Accounts Payable Specialist to join our team in Blue Ash, Ohio. This Contract-to-Permanent position offers an exciting opportunity to contribute to the financial integrity of a leading organization in the manufacturing industry. The ideal candidate will have a strong background in accounts payable processes and be adept at managing vendor relationships and ensuring timely payments.<br><br>Responsibilities:<br>• Validate and review vendor invoices according to established protocols.<br>• Process both purchase order-based and non-purchase order-based invoices, ensuring compliance with three-way match principles.<br>• Review, code, and manage invoices within the approval workflow system to ensure accurate financial system entries.<br>• Collaborate with business partners to address discrepancies in receipts, pricing, or other invoice-related issues.<br>• Respond to and resolve routine inquiries regarding account status, providing clear communication on discrepancy resolutions.<br>• Analyze vendor accounts to ensure timely payments and maintain positive supplier relationships.<br>• Support weekly vendor payment cycles and monthly commission payments for external representative agencies.<br>• Prepare account analyses and assist in monthly closing activities and status reporting.<br>• Contribute to the enhancement of accounts payable processes through participation in department-initiated projects.<br>• Perform additional tasks to support the accounting department as needed.
<p>We are looking for a detail-oriented Administrative Assistant to support our team during a busy operational period. This is a Contract position located in Cincinnati, Ohio, offering the opportunity to contribute to a dynamic financial environment. The ideal candidate will excel in managing administrative functions, handling documentation, and ensuring smooth office operations.</p><p><br></p><p>Responsibilities:</p><p>• Organize and maintain documents through scanning, printing, and filing processes.</p><p>• Assist with preparing and handling tax forms, ensuring accuracy and timely completion.</p><p>• Support daily office operations by performing receptionist duties and managing incoming communications.</p><p>• Perform data entry tasks with precision and efficiency to maintain accurate records.</p><p>• Collaborate with team members to ensure administrative tasks are completed during peak seasons.</p><p>• Address inquiries and provide support to staff and clients in a thorough and attentive manner.</p><p>• Prioritize and manage multiple tasks in a fast-paced environment.</p><p>• Maintain confidentiality and uphold data security protocols.</p><p>• Ensure compliance with organizational standards and procedures in all administrative tasks.</p>
<p>We are looking for a detail-oriented Accounts Receivable Collections Specialist to join our team in Northern Kentucky. This role is vital in ensuring timely and accurate collections while maintaining positive client relationships. The ideal candidate will have a strong background in managing accounts receivable processes and a proven ability to resolve payment discrepancies effectively.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement effective strategies to ensure timely collection of outstanding receivables.</p><p>• Evaluate and manage client accounts to identify and mitigate risks associated with high-risk receivables.</p><p>• Monitor account activity to address non-payments, late payments, and other irregularities.</p><p>• Conduct collection calls to manage assigned account portfolios and ensure timely payments.</p><p>• Reconcile vendor statements to maintain accurate financial records.</p><p>• Approve and release customer orders held by the system when appropriate.</p><p>• Maintain a clear and organized accounts receivable aging report for assigned accounts.</p><p>• Calculate monthly finance charges in line with established credit policies.</p><p>• Investigate payment discrepancies and negotiate payment arrangements with delinquent accounts.</p>
