Add your latest resume to match with open positions.

7 results for Customer Service Representative in Cincinnati, OH

Customer Service Representative

Cincinnati, OH
onsite
Temporary / Contract
20 - 26 USD / Hourly
Robert Half is seeking a friendly, dependable, and customer-focused Customer Service Representative to join our team. The ideal candidate is an effective communicator who enjoys helping others, resolving problems, and creating a positive customer experience.Responsibilities<ul><li>Respond to customer questions by phone, email, or chat</li><li>Provide accurate information regarding products, services, accounts, and company policies</li><li>Assist customers with orders, scheduling, billing questions, and general account support</li><li>Research and resolve customer concerns promptly and professionally</li><li>Document customer interactions and update account information</li><li>Process orders, payments, returns, or service requests as needed</li><li>Escalate complex issues to the appropriate department</li><li>Complete data entry and other administrative tasks</li><li>Collaborate with team members to meet customer service goals</li><li>Maintain a professional and positive attitude in a fast-paced environment</li></ul>What We Offer<ul><li>Competitive pay</li><li>Supportive team environment</li><li>Comprehensive training</li><li>Opportunities for professional growth</li><li>Benefits may be available based on employment status</li></ul>If you are a motivated professional who enjoys helping customers and providing excellent service, we encourage you to apply.
2026-08-14T00:00:00Z

Customer Service Representative

Dayton, OH
onsite
Temporary to Hire
16 - 17 USD / Hourly
We are looking for a Customer Service Representative to join a team in Dayton, Ohio in a contract position with the potential to become permanent. This role supports document intake, eligibility review, and customer service activities by ensuring information is accurate, complete, and handled according to established guidelines. The ideal candidate is organized, detail-oriented, and comfortable managing high-volume administrative work while assisting with inbound and outbound customer communication. Responsibilities: • Review submitted forms and supporting paperwork for completeness, accuracy, and compliance with company policies before processing. • Prepare and distribute outbound correspondence and documentation, ensuring each item is aligned with internal procedures and timing requirements. • Examine policy and contract details to confirm benefit coverage, participant status, and eligibility outcomes. • Validate spouse-related fee information and forward confirmed items to the appropriate team for further handling. • Generate recurring reports for internal teams and external partners to support operational tracking and follow-up. • Maintain and update termination-related records so account information remains current and accurate. • Respond to customer inquiries through inbound and outbound communication, providing clear assistance and status updates. • Support additional service and administrative tasks as needed to help meet team goals and daily workload demands.
2026-08-13T00:00:00Z

Customer Service Representative

Cincinnati, OH
onsite
Temporary to Hire
22 - 30 USD / Hourly
We are looking for a technically minded Customer Service Representative to support industrial customers in Ohio. This contract-to-permanent opportunity is ideal for someone who can quickly understand product details, respond with urgency, and help customers identify the right solution for their application. The role is best suited to a detail-oriented individual who is comfortable working in a high-volume manufacturing environment where multiple requests, orders, and technical questions must be handled efficiently. Responsibilities: • Respond to inbound calls and emails from customers, providing timely assistance with product inquiries, order-related questions, and application needs. • Review customer requirements and translate technical specifications into appropriate product recommendations for industrial and electromechanical applications. • Enter orders accurately, prepare purchase-related documentation, and maintain clear records within internal systems. • Help customers evaluate factors such as voltage, wattage, dimensions, controls, sensors, and heater configurations to identify suitable products. • Troubleshoot product and application issues by asking effective questions, analyzing information, and guiding customers toward practical solutions. • Manage a steady flow of requests while balancing competing priorities in a fast-paced, transactional work environment. • Communicate clearly with internal teams to confirm product availability, specifications, and order details so customer needs are met efficiently.
2026-08-12T00:00:00Z

Customer Service Coordinator

Cincinnati, OH
onsite
Temporary to Hire
19 - 19.5 USD / Hourly
We are looking for a Customer Service Coordinator to support a busy service-focused team in Cincinnati, Ohio. This contract-to-permanent opportunity is ideal for someone who enjoys balancing customer communication, administrative coordination, and accurate order processing in a fast-moving environment. The person in this role will serve as a key point of contact for clients and business partners while helping keep daily service activities organized and on schedule. Responsibilities: • Respond to inbound customer calls and messages with professionalism, providing timely updates and clear information on service-related requests. • Enter orders and service details accurately into internal systems, maintaining complete records and supporting efficient workflow tracking. • Coordinate multiple customer needs at once, prioritizing tasks effectively to ensure deadlines and follow-up commitments are met. • Communicate with customers, vendors, and insurance-related contacts in a courteous and organized manner to support smooth service delivery. • Perform a range of administrative support duties that help keep office and service operations running efficiently. • Make outbound calls as needed to confirm details, gather information, and provide status updates on active requests. • Use tools such as Microsoft Excel and AS400 to manage data, review account information, and support reporting or documentation needs.
2026-08-16T00:00:00Z

Customer Experience Specialist

Middletown, OH
onsite
Temporary to Hire
21 - 22 USD / Hourly
We are looking for a Customer Experience Specialist to support clients and internal teams by keeping orders, account activity, and service requests moving efficiently from start to finish. This contract opportunity with potential for a permanent role is based in Ohio and is ideal for someone who excels at communication, organization, and solving customer issues in a fast-paced environment. The person in this role will help create a positive client experience by coordinating across departments, maintaining accurate account information, and ensuring timely follow-up on customer needs. Responsibilities: • Serve as the primary point of contact for assigned customers or territories, responding promptly and ensuring requests are handled within expected timeframes. • Partner with sales team members to stay informed on client needs, order activity, pricing updates, concerns, and overall account status. • Maintain accurate customer records, reports, and account documentation within company databases and related systems. • Review workflows and customer feedback to identify opportunities to improve service, packaging, shipping, billing, or other operational processes. • Document customer communications thoroughly, including questions, concerns, resolutions, and any follow-up actions taken. • Coordinate with production, transportation, and accounting teams to manage returns, credits, replacement orders, and other service-related needs. • Support new business activity by assisting with product inquiries, quote preparation, and customer account setup, including credit application paperwork. • Learn and use company platforms and customer-specific software tools to manage orders, quoting, and service requirements effectively. • Participate in on-call support coverage as needed, including occasional evenings, weekends, and holidays. • Provide additional customer and sales support duties as business needs require.
2026-08-14T00:00:00Z

Customer Service Support: I (Junior)

Fairfield, OH
onsite
Temporary / Contract
21 - 22 USD / Hourly
We are looking for a customer-focused team member to join our team in Fairfield, Ohio as a Customer Service Support: I (Entry Level). This Long-term Contract opportunity is ideal for someone who enjoys helping others, resolving routine service issues, and supporting day-to-day office operations in an onsite environment. The role involves handling incoming inquiries, conducting basic research to provide accurate responses, and maintaining clear communication through email and other channels. Responsibilities: • Respond to customer questions and service requests in a timely and courteous manner across phone, email, and other communication channels. • Investigate routine issues by gathering information, reviewing available records, and identifying appropriate next steps for resolution. • Provide day-to-day administrative and office support to help maintain efficient customer service operations. • Draft and send clear, accurate written correspondence to address inquiries, follow up on open items, and confirm resolutions. • Assist with basic troubleshooting for customer concerns by identifying common problems and escalating more complex matters when needed. • Support hiring-related coordination tasks and other assigned operational activities in alignment with team needs. • Maintain organized documentation of customer interactions, outcomes, and pending actions to ensure accurate recordkeeping. • Work collaboratively with onsite team members to deliver consistent service and a positive customer experience.
2026-08-10T00:00:00Z

Customer Service Support: I (Junior)

Fairfield, OH
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a detail-oriented Customer Service Support team member to join our team in Fairfield, Ohio. This Long-term Contract position is ideal for someone who enjoys helping others, handling administrative support tasks, and providing timely responses to customer questions. The role requires strong communication, solid research abilities, and a proactive approach to resolving routine service issues in an onsite environment. Responsibilities: • Respond to customer questions through email and other communication channels with professionalism and accuracy. • Investigate routine service concerns, gather relevant information, and provide clear follow-up to support resolution. • Perform day-to-day office support activities that help maintain smooth customer service operations. • Assist with answering inquiries from internal and external contacts while ensuring a positive service experience. • Troubleshoot basic customer issues and escalate more complex matters to the appropriate team when needed. • Maintain organized records of interactions, requests, and service updates in accordance with team procedures. • Support hiring-related coordination and administrative tasks as assigned within the department.
2026-08-13T00:00:00Z