<p>Robert Half is seeking a friendly, dependable, and customer-focused Customer Service Representative to join our team. The ideal candidate is an effective communicator who enjoys helping others, resolving problems, and creating a positive customer experience.</p><p><strong>Responsibilities</strong></p><ul><li>Respond to customer questions by phone, email, or chat</li><li>Provide accurate information regarding products, services, accounts, and company policies</li><li>Assist customers with orders, scheduling, billing questions, and general account support</li><li>Research and resolve customer concerns promptly and professionally</li><li>Document customer interactions and update account information</li><li>Process orders, payments, returns, or service requests as needed</li><li>Escalate complex issues to the appropriate department</li><li>Complete data entry and other administrative tasks</li><li>Collaborate with team members to meet customer service goals</li><li>Maintain a professional and positive attitude in a fast-paced environment</li></ul><p>What We Offer</p><ul><li>Competitive pay</li><li>Supportive team environment</li><li>Comprehensive training</li><li>Opportunities for professional growth</li><li>Benefits may be available based on employment status</li></ul><p><br></p>
<p>Robert Half is seeking a friendly, dependable, and customer-focused Customer Service Representative to join our team. The ideal candidate is an effective communicator who enjoys helping others, resolving problems, and creating a positive customer experience.</p><p><strong>Responsibilities</strong></p><ul><li>Respond to customer questions by phone, email, or chat</li><li>Provide accurate information regarding products, services, accounts, and company policies</li><li>Assist customers with orders, scheduling, billing questions, and general account support</li><li>Research and resolve customer concerns promptly and professionally</li><li>Document customer interactions and update account information</li><li>Process orders, payments, returns, or service requests as needed</li><li>Escalate complex issues to the appropriate department</li><li>Complete data entry and other administrative tasks</li><li>Collaborate with team members to meet customer service goals</li><li>Maintain a professional and positive attitude in a fast-paced environment</li></ul><p>What We Offer</p><ul><li>Competitive pay</li><li>Supportive team environment</li><li>Comprehensive training</li><li>Opportunities for professional growth</li><li>Benefits may be available based on employment status</li></ul><p>If you are a motivated professional who enjoys helping customers and providing excellent service, we encourage you to apply.</p>
<p>We are looking for a Customer Service Representative to join our team in Ohio in a contract role with the potential for a permanent position. This position is ideal for someone who enjoys helping customers, resolving questions efficiently, and providing a dependable point of contact for product and order-related inquiries. You will support a high-volume service environment by delivering clear communication, researching solutions, and working across teams to ensure customers receive timely and accurate information.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound customer inquiries regarding product selection, replacement parts, and general service needs.</p><p>• Provide basic technical assistance by addressing routine product-related questions and guiding customers to appropriate solutions.</p><p>• Share accurate status updates on open orders, including expected timelines and availability information.</p><p>• Explain standard company procedures and next steps so customers understand what to expect throughout the service process.</p><p>• Resolve issues during the initial interaction whenever possible by using sound judgment, active listening, and problem-solving skills.</p><p>• Enter and maintain order-related information with accuracy while documenting customer interactions clearly.</p><p>• Partner with internal teams such as accounting and other departments to address questions, clarify details, and support customer resolution.</p><p>• Handle inbound and occasional outbound communication professionally while maintaining a positive customer experience.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p>
We are looking for a technically minded Customer Service Representative to support industrial customers in Ohio. This contract-to-permanent opportunity is ideal for someone who can quickly understand product details, respond with urgency, and help customers identify the right solution for their application. The role is best suited to a detail-oriented individual who is comfortable working in a high-volume manufacturing environment where multiple requests, orders, and technical questions must be handled efficiently.<br><br>Responsibilities:<br>• Respond to inbound calls and emails from customers, providing timely assistance with product inquiries, order-related questions, and application needs.<br>• Review customer requirements and translate technical specifications into appropriate product recommendations for industrial and electromechanical applications.<br>• Enter orders accurately, prepare purchase-related documentation, and maintain clear records within internal systems.<br>• Help customers evaluate factors such as voltage, wattage, dimensions, controls, sensors, and heater configurations to identify suitable products.<br>• Troubleshoot product and application issues by asking effective questions, analyzing information, and guiding customers toward practical solutions.<br>• Manage a steady flow of requests while balancing competing priorities in a fast-paced, transactional work environment.<br>• Communicate clearly with internal teams to confirm product availability, specifications, and order details so customer needs are met efficiently.