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6 results for Customer Service in Cincinnati, OH

Customer Service Representative

Newport, Kentucky
onsite
Permanent / Full Time
55000 - 60000 USD / Yearly
We are looking for a Customer Service Representative to support a fast-paced manufacturing operation in Kentucky on a permanent hire. This permanent opening is a key point of contact for customers, helping ensure orders, delivery requests, and service needs are handled with accuracy and professionalism. The ideal candidate is organized, responsive, and comfortable coordinating with internal teams to deliver a positive customer experience while maintaining detailed records and performance data. Responsibilities:• Enter customer orders accurately and promptly while coordinating relevant details with internal teams and external contacts.• Serve as the primary contact for incoming calls and address customer questions, concerns, and service issues with professionalism and urgency.• Partner with the sales team to share account activity, buying trends, and other insights that support stronger customer relationships.• Review customer needs on an ongoing basis to confirm expectations, identify service opportunities, and improve overall satisfaction.• Compile recurring reports and performance data, including tracking information related to sales initiatives and customer activity.• Communicate regularly with management regarding account updates, service issues, and progress on key tasks.• Coordinate with scheduling, shipping, and other departments to support delivery timelines, order fulfillment, and customer requirements.• Maintain quote logs, sales records, and customer account documentation, making timely updates and corrections when needed.• Monitor open and delayed orders, follow up to resolve issues quickly, and help ensure customers receive accurate status updates.• Follow workplace safety guidelines consistently and contribute suggestions that support a safer work environment.
2026-09-25T00:00:00Z

Customer Service Representative

Cincinnati, Ohio
onsite
Temporary / Contract
18 - 23 USD / Hourly
Robert Half is seeking customer service professionals for current and upcoming opportunities with Cincinnati and Northern Kentucky employers. If you’re comfortable helping people, resolving issues, and documenting conversations accurately, we’d like to connect.What you may do:<ul><li>Respond to customer questions by phone, email, or chat</li><li>Research issues and provide clear, timely answers</li><li>Enter and update information in customer management systems</li><li>Process requests, orders, or account changes</li><li>Partner with other teams to resolve more complex concerns</li></ul>
2026-09-28T00:00:00Z

Customer Service Representative

Beavercreek Nt, Ohio
onsite
Temporary to Hire
21 - 22 USD / Hourly
Beavercreek area company is looking for a Customer Service Representative to join their team immediately! Job duties: · Manage the customer order lifecycle from quote creation through order fulfillment, including reviewing plant lists, preparing quotes, processing purchase orders, entering sales orders, and coordinating internal handoffs.· Serve as the primary liaison between customers, nurseries, trucking companies, and internal teams to ensure accurate, timely delivery of products.· Coordinate logistics and transportation activities, including scheduling shipments, tracking orders, and proactively resolving delivery changes or disruptions.· Respond to customer inquiries, monitor incoming communications, and provide exceptional service in a fast-paced, deadline-driven environment.· Maintain accurate order and customer records using Sage 100 and Microsoft Office applications.· Troubleshoot order, shipping, and customer service issues while exercising sound judgment, problem-solving skills, and a strong sense of urgency.· Prioritize and manage multiple tasks simultaneously, adapting quickly to seasonal business fluctuations and changing customer needs.· Build strong relationships with customers, vendors, and transportation partners through clear, professional communication and follow-through.· Develop a deep understanding of company operations, products, and processes to support continuous improvement and long-term business success. This is a contract-to-hire opportunity working full-time hours. For more information, please call 937-224-8326.
2026-09-28T00:00:00Z

Patient Service Representative

Blue Ash, Ohio
onsite
Temporary / Contract
17 - 19 USD / Hourly
We are looking for a Patient Service Representative to support front-end patient access activities for a healthcare organization. This Long-term Contract, possible contract to hire, position is 100% on site and focuses on preparing patients for upcoming visits by confirming key registration details, coordinating scheduling, and helping ensure coverage requirements are in place before services are delivered. The ideal candidate brings strong communication skills, attention to detail, and prior experience working with patient information, insurance verification, and authorization processes. Responsibilities:• Complete pre-service registration activities to help ensure patient accounts are ready before scheduled appointments or procedures.• Review and confirm demographic, insurance, and other account details for accuracy within the practice management system.• Arrange appointments and enter required visit information promptly to support efficient patient access workflows.• Secure prior authorizations, referrals, or pre-certifications when payer guidelines require approval before treatment.• Respond to inbound inquiries from patients and internal teams regarding scheduling, coverage, and registration matters.• Support financial clearance efforts by identifying missing information and following up to resolve account issues before the date of service.• Maintain accurate documentation of updates, verification results, and authorization activity within the appropriate systems.• Collaborate with clinical, billing, and administrative teams to reduce delays and improve the patient intake experienc
2026-09-21T00:00:00Z

Sr. Customer Service Representative

Monroe, Ohio
onsite
Temporary to Hire
22 - 24 USD / Hourly
We are looking for a Sr. Customer Service Representative to join a manufacturing organization in Monroe, Ohio in a contract capacity with the potential to become permanent. This role is ideal for a customer-focused individual who can manage order activity, respond to client needs with confidence, and coordinate across teams to deliver a smooth service experience. The position requires strong communication, attention to detail, and a proactive approach to resolving issues from initial request through final completion. Responsibilities: • Manage purchase order and lease processing across the company’s product and service offerings with a high level of accuracy and timeliness. • Respond to inbound customer questions by providing clear information, resolving concerns, and guiding clients to appropriate solutions. • Coordinate with cross-functional teams to monitor inquiries, orders, and lease requests through each stage of completion. • Take ownership of customer complaints and service incidents, driving follow-up actions and ensuring issues are fully resolved. • Maintain a consistent, high-quality customer experience by communicating updates and next steps throughout the service process. • Track individual performance against established service metrics and work to meet or exceed expectations. • Participate in required training programs to strengthen product knowledge, service skills, and role-related capabilities.
2026-09-28T00:00:00Z

Director of Client Services

Cincinnati, Ohio
onsite
Permanent / Full Time
130000 - 150000 USD / Yearly
Director of National Accounts Location: Cincinnati, Ohio (Hybrid: 3 Days In Office / 2 Days RemoteBase Salary plus Bonus/Profit Sharing Job Summary:The Director of National Accounts serves as the strategic sales lead for the Company's national accounts, partnering with Sales, Marketing, Dealers, and Executive Leadership to expand our presence with builders, developers, architects, contractors, and property management organizations. Key Responsibilities:<ul><li>Develop and execute national account strategies that drive revenue growth, market expansion, and long-term strategic partnerships. </li><li>Identify, prioritize, and develop new national account opportunities within the Single Family and Multifamily residential markets. </li><li>Build executive-level relationships with national and regional builders, owner developers, architects, general contractors, remodelers, property management companies, and other key industry partners. </li><li>Lead the national account sales process from prospecting and relationship development through contract negotiation, specification, implementation, and ongoing account management. </li><li>Create strategic partnership programs that strengthen the Company's brand presence and customer experience. </li><li>Collaborate with national customers to understand their business objectives and develop joint growth initiatives that create mutual success. </li><li>Partner with Sales Managers, Territory Managers, and Sales Representatives to transition national opportunities into regional sales execution. </li><li>Support forecasting, strategic account planning, and territory development in partnership with Sales Leadership. </li><li>Participate in executive customer meetings, joint sales calls, product presentations, and strategic account planning sessions. </li><li>Strengthen dealer partnerships while expanding dealer opportunities with builders, developers, architects, and contractors. </li><li>Collaborate with Marketing to develop sales presentations, educational content, customer resources, and promotional programs that support national account growth. </li><li>Increase product specifications through relationships with builders, architects, designers, and developers. </li><li>Deliver Lunch & Learn presentations, educational seminars, executive briefings, and product demonstrations that promote the Company's solutions. </li><li>Represent the Company at industry trade shows, conferences, networking events, and key association meetings. </li><li>Actively participate in organizations such as NAHB, NMHC, NAA, AIA, ASID Industry Partners, and other industry associations. </li><li>Maintain accurate CRM data, opportunity tracking, customer contacts, and sales pipeline reporting. </li><li>Partner with Sales, Marketing, and Executive Leadership to align strategic initiatives and business objectives. </li><li>Provide market intelligence, customer insights, and competitive analysis to support product development and business planning. </li><li>Promote a culture of collaboration, accountability, customer focus, and continuous improvement throughout the organization</li></ul>
2026-09-28T00:00:00Z