<p>We’re seeking a motivated and detail-oriented <strong>Billing Manager</strong> to lead our billing operations and ensure accuracy, timeliness, and compliance across all invoicing and accounting functions.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><ul><li>Oversee the billing process from start to finish, ensuring accuracy and efficiency.</li><li>Collaborate with accounting and finance teams to reconcile billing discrepancies.</li><li>Monitor accounts receivable and follow up on outstanding invoices.</li><li>Develop and implement billing procedures and policies.</li><li>Generate reports and provide insights to leadership on billing performance.</li><li>Ensure compliance with internal controls and external regulations.</li></ul><p><br></p><p><br></p>
<p>We are looking for a dedicated Billing Analyst to join our client's team in Northern Kentucky. In this long-term contract role (possible contract to hire), you will play a key part in managing and maintaining accurate billing records, ensuring seamless invoicing processes, and contributing to the overall efficiency of our financial operations. This position offers an opportunity to work in a collaborative environment where your analytical skills and attention to detail will be highly valued.</p><p><br></p><p>Responsibilities:</p><p>• Process and compile billing-related data from various sources, including timecards, purchase orders, invoices, and sales tickets.</p><p>• Perform accurate calculations to determine amounts due for customer billing.</p><p>• Assist in preparing invoices and ensuring timely delivery to customers.</p><p>• Update and maintain financial transactions in customer accounting records.</p><p>• Collaborate with team members to provide necessary information for follow-up on outstanding invoices.</p><p>• Utilize computer systems and tools, such as and Microsoft Excel, to manage billing tasks efficiently.</p><p>• Ensure compliance with company policies and procedures regarding billing and accounts receivable.</p><p>• Address discrepancies or issues in billing records and resolve them promptly.</p><p>• Support additional duties as assigned to ensure seamless financial operations.</p>
<p>We are looking for a dedicated Customer Service Coordinator to join our dynamic team in Cincinnati Ohio. In this role, you will manage customer interactions and service operations, ensuring timely and accurate responses to client needs. The ideal candidate will thrive in a fast-paced environment and excel at building strong relationships with clients while overseeing service processes from start to finish.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain strong client relationships by understanding their service history, preferences, and expectations.</p><p>• Conduct site visits to assess client needs, foster relationships, and ensure satisfaction with completed projects.</p><p>• Oversee the entire service call process, including intake, scheduling, dispatching crews, and ensuring timely completion.</p><p>• Monitor open service orders, track progress, and follow up to ensure accuracy and adherence to deadlines.</p><p>• Respond promptly to customer inquiries related to service needs, scheduling updates, and issue resolution.</p><p>• Keep detailed records of service calls, technician notes, materials used, and client updates.</p><p>• Review service reports and work orders for completeness and accuracy before submitting them for billing.</p><p>• Collaborate with office staff and accounting teams to ensure efficient and timely invoicing.</p><p>• Identify and resolve billing discrepancies by working closely with clients and internal teams.</p><p>• Support business growth by identifying opportunities to expand the company’s commercial service portfolio and assisting with proposals and agreements.</p>
We are looking for a dedicated Prospecting Coordinator to join our team in Cincinnati, Ohio. In this contract role, you will play a vital part in supporting our manufacturing operations by providing exceptional customer service and handling various administrative tasks. This position offers an opportunity to work in a fast-paced environment where attention to detail and effective communication are highly valued.<br><br>Responsibilities:<br>• Respond promptly to inbound customer inquiries via phone and email, ensuring a high level of customer satisfaction.<br>• Manage outbound calls to follow up on prospects and maintain clear communication with clients.<br>• Accurately enter and update customer data into the CRM system while adhering to company standards.<br>• Process orders and ensure all related documentation is completed in a timely manner.<br>• Use Microsoft Excel to organize and analyze data for reporting purposes.<br>• Collaborate with team members to address customer concerns and provide resolutions.<br>• Maintain detailed records of all correspondence and interactions for future reference.<br>• Assist in tracking and documenting customer feedback to improve service quality.<br>• Coordinate with other departments to ensure seamless order fulfillment and customer satisfaction.
<p>We are looking for a detail-oriented Accounts Receivable Clerk to join our team. In this role, you will manage payment processing, invoicing, and collections while ensuring accuracy and efficiency in all accounts receivable functions. This is an excellent opportunity to contribute to a dynamic manufacturing environment and support the financial operations of the company.</p><p><br></p><p>Responsibilities:</p><ul><li> Participate in special projects related to accounts receivable tasks as needed. Process and record incoming payments, including checks, electronic transfers, and credit card payments.</li><li>Prepare and send invoices to customers in a timely and accurate manner.</li><li>Monitor accounts to identify outstanding debts and initiate collection efforts.</li><li>Communicate with customers to resolve payment issues and answer account-related questions.</li><li>Maintain detailed records of transactions, customer interactions, and collection activities.</li><li>Assist with month-end and year-end closing procedures for accounts receivable.</li><li>Support management in analyzing aging reports and preparing accounts receivable forecasts.</li><li>Collaborate with internal teams, including sales and accounting, to facilitate smooth payment processing.</li><li>Utilize key accounting and business software tools, such as SAP, Oracle NetSuite, Microsoft D365, QuickBooks, and Workday, to support daily operations.</li><li>Contribute to process improvement and optimization initiatives in receivables management.</li></ul><p><br></p>
We are looking for a dedicated Account Specialist to join our team in Mason, Ohio. This Contract to permanent position offers an excellent opportunity to contribute to customer success by managing client accounts, supporting internal teams, and ensuring seamless operations. If you are detail-oriented and skilled in accounting functions, this role could be a great fit for you.<br><br>Responsibilities:<br>• Manage and update customer account information to ensure accuracy and reliability.<br>• Generate monthly and customized reports tailored to client needs.<br>• Maintain and optimize organizational systems for better efficiency.<br>• Lead and actively participate in client training sessions to enhance product understanding.<br>• Provide support to sales and account management teams for seamless client interactions.<br>• Collaborate with various departments to address and resolve client concerns.<br>• Assist in onboarding processes for new clients to ensure smooth transitions.<br>• Conduct outbound calls to clients to promote product adoption and engagement.