<p>Key Responsibilities:</p><p>System Design and Implementation:</p><ul><li>Design and deploy highly reliable, efficient, and scalable IT systems tailored to organizational needs.</li><li>Coordinate the integration of software and hardware systems for seamless functionality.</li><li>Analyze requirements to optimize system architecture and plan upgrades accordingly.</li></ul><p>System Administration and Maintenance:</p><ul><li>Monitor, maintain, and optimize IT infrastructure, servers, and storage solutions.</li><li>Troubleshoot and resolve issues related to system performance, availability, and reliability.</li><li>Perform routine system updates, patches, and upgrades to ensure consistent operation.</li></ul><p>Infrastructure Automation:</p><ul><li>Automate repetitive tasks to streamline administrative functions and boost system efficiency.</li><li>Develop scripts and use configuration management tools like Ansible or Terraform for automation purposes.</li></ul><p>Security and Compliance:</p><ul><li>Implement security policies to safeguard systems against vulnerabilities and breaches.</li><li>Ensure systems are compliant with organizational standards and industry regulations.</li></ul><p>Collaboration and Support:</p><ul><li>Provide technical support to teams and end-users facing system-related issues.</li><li>Partner with cross-functional teams to understand IT needs and propose effective solutions.</li></ul><p>Documentation and Reporting:</p><ul><li>Maintain detailed documentation of system processes, configurations, and troubleshooting procedures.</li><li>Generate regular reports on system health and propose measures for improvement.</li></ul><p><br></p>
<p>Key Responsibilities:</p><p>Design and Implementation of Networks:</p><ul><li>Design and deploy robust company-wide network solutions, ensuring optimization and scalability.</li><li>Configure and install network hardware and software components, such as routers, switches, firewalls, and wireless devices.</li><li>Plan and implement new technology to enhance network capabilities.</li></ul><p>Network Maintenance and Monitoring:</p><ul><li>Monitor network performance using diagnostic tools and resolve system faults to ensure a stable and reliable network environment.</li><li>Troubleshoot and address connectivity issues and network outages quickly.</li><li>Implement regular updates, patches, and configuration changes to maintain network integrity.</li></ul><p>Security Protocols:</p><ul><li>Develop and enforce best practices for network security to protect sensitive data.</li><li>Collaborate with security teams to identify vulnerabilities and implement appropriate measures like firewalls, intrusion detection systems, and VPNs.</li></ul><p>Documentation and Reporting:</p><ul><li>Maintain documentation of network configurations, processes, and troubleshooting guidelines.</li><li>Generate reports detailing network performance metrics, downtime, and future enhancement plans.</li></ul><p>Collaboration and Support:</p><ul><li>Work closely with the IT team to integrate and support various technologies.</li><li>Assist end-users with escalated network-related technical issues.</li></ul><p>Upgrades and Research:</p><ul><li>Stay updated on emerging networking technologies, tools, and trends in the IT sector.</li><li>Propose innovations or upgrades to improve network efficiency or reduce costs.</li></ul><p><br></p><p><br></p>
Robert Half is seeking a highly skilled IT Operations Lead Engineer for an exciting 6-month engagement, with potential for extension, in Naperville, IL. This role requires deep expertise in Microsoft technologies and a strong background in IT operations. The IT Operations Lead Engineer will serve as a subject matter expert, ensuring secure, compliant, and optimized IT environments while supporting critical infrastructure implementations and configurations. <br> Key Responsibilities: Act as a subject matter expert (SME) for Microsoft technologies, including Entra ID (formerly Azure AD), Azure cloud infrastructure, Intune, and Conditional Access. Implement, troubleshoot, and support Conditional Access policies and identity governance strategies. Provide technical expertise to ensure secure configurations aligned with NIST cybersecurity standards. Deliver hands-on support in networking, endpoint management, and cloud infrastructure integration. Document and assist in remediation efforts emerging from NIST assessments. Collaborate with cross-functional teams to ensure seamless IT operations and compliance. Analyze, monitor, and optimize Microsoft 365 and Azure environments for performance, security, and operational efficiency. Manage Intune policy configurations across endpoints, ensuring consistent enforcement. Contribute to incident response and change control activities.
<p><strong>Why Join Us?</strong> Ready to take your systems administration skills to the next level? At Robert Half, we’re all about empowering IT professionals to drive change while building expertise in cutting-edge technologies. We’re offering a collaborative and fast-paced environment where you’ll have the opportunity to make an impact and grow into the next phase of your career. </p><p><strong> </strong></p><p><strong>What You’ll Be Doing</strong> In this role, you’ll take ownership of the design, maintenance, and optimization of the critical infrastructure that powers our organization. Whether it’s strengthening cloud operations, keeping systems secure, or solving complex problems, you’ll have autonomy and flexibility to innovate with confidence. Key Responsibilities: <strong>Microsoft Office 365 Administration Oversee Exchange Online, Teams, SharePoint, and OneDrive</strong> environments to ensure efficient operations. Automate repetitive tasks using <strong>PowerShell</strong> and other admin tools. Support end-users with troubleshooting and best practices training when needed. Azure Cloud Administration Assist with the configuration, deployment, and maintenance of Azure Virtual Machines, networking, and other cloud resources. Collaborate on projects involving Azure AD integration and hybrid environments. Help oversee compliance with cost optimization and security configurations. Active Directory (AD) Management Maintain a clean and organized Active Directory environment (users, GPOs, OUs, and permission structures). Support hybrid AD setups (including Azure AD Sync tools). Security and Uptime Proactively monitor infrastructure health, applying security patches and updates to minimize risks. Serve as a point of contact during system-related incidents or outages. Collaboration Across Teams Work cross-functionally with the IT team on new initiatives and migration projects. Mentor entry level IT staff and actively contribute to knowledge-sharing. </p><p><br></p><p><strong>About You </strong>This role is ideal for someone who isn’t afraid to roll up their sleeves and tackle complex problems head-on. You’re motivated by the opportunity to deepen your cloud and security expertise while contributing to impactful initiatives. If this sounds like you, we’d love to hear from you!</p>
Robert Half is seeking a skilled and adaptable Desktop Support Analyst for a contract position based in Chicago. In this role, you will provide exceptional IT support, ensuring end-users have seamless access to the technology and tools they need. The ideal candidate thrives in a fast-paced, high-performance environment, can handle ambiguity, and possesses the ability to troubleshoot complex technical issues independently. Experience in Investment/Asset Management or Real Estate organizations is strongly preferred. <br> Key Responsibilities: Manage incoming IT service requests via phone, email, chat, and ticketing systems. Address user inquiries regarding computer software and hardware. Troubleshoot and resolve complex incidents, including: Connectivity issues (e.g., Wi-Fi, LAN, cellular data, VPN, MDM, Citrix, VoIP, video conferencing). General productivity applications (e.g., Microsoft Outlook, Word, Excel, PowerPoint, Teams, Adobe Acrobat). Hardware problems (e.g., laptops, tablets, and mobile devices on Android/iOS). Identify and address potential issues proactively to minimize high-impact incidents. Investigate and resolve issues through research, collaboration, and diagnostics. Partner with internal teams and vendor technical support to resolve escalated issues. Utilize training resources and standardized procedures to educate users on best practices for software and hardware usage. Document all activities, incidents, and resolutions thoroughly in a ticketing system. Set up, configure, and maintain technology for employee use (hardware and software). Assist in the prevention, detection, and response to cybersecurity incidents per defined plans. Provide general Service Desk support duties as required and participate in an on-call rotation for occasional after-hours support.
We are looking for a skilled Systems Security Administrator to join our team in Chicago, Illinois. In this long-term contract role, you will play a pivotal part in designing and managing secure systems, ensuring seamless operations and effective collaboration across multiple tools and platforms. This position offers an exciting opportunity to work on innovative projects and contribute to the modernization of identity and access management systems.<br><br>Responsibilities:<br>• Design and implement a new Microsoft 365 environment, encompassing Entra ID, Intune, and associated services.<br>• Lead the migration of Active Directory to Entra ID, enabling streamlined identity and access management.<br>• Develop and manage automated workflows for user lifecycle processes, including onboarding and offboarding, in partnership with HR and security teams.<br>• Administer and oversee Microsoft 365 services such as Teams, SharePoint, Exchange, and Copilot integrations.<br>• Troubleshoot and resolve escalated service desk tickets related to Microsoft 365 systems.<br>• Coordinate and execute the transition from Slack to Teams.<br>• Collaborate with teams across Security, Infrastructure, and Data Science to align goals and drive innovation.
We are looking for a skilled Desktop Support Analyst to join our team in Chicago, Illinois. In this long-term contract role, you will provide technical assistance to users, ensuring smooth operations and efficient problem resolution. This is an excellent opportunity for individuals with strong communication skills and a passion for delivering exceptional support.<br><br>Responsibilities:<br>• Record detailed information about reported issues, including root cause analysis and resolutions, in the ticket management system.<br>• Respond to and manage support tickets submitted through various channels, such as text messages, web portals, and phone calls.<br>• Assist users in locating information and resolving technical inquiries effectively.<br>• Provide timely troubleshooting for hardware, software, and connectivity problems.<br>• Adhere to established processes and workflows to ensure consistent support delivery.<br>• Collaborate with team members to identify patterns in recurring issues and contribute to long-term solutions.<br>• Maintain a high level of client satisfaction by addressing concerns promptly and professionally.<br>• Utilize customer support tools, such as Zendesk, to track and manage service requests.<br>• Deliver technical guidance to users with varying levels of expertise.<br>• Stay updated on system changes and enhancements to provide accurate support.
We are looking for an experienced Network Administrator to join our team in Park Ridge, Illinois. In this role, you will take ownership of designing, maintaining, and optimizing our network infrastructure to ensure seamless operations across the organization. You will collaborate with leadership and IT colleagues to implement robust solutions and support critical business initiatives.<br><br>Responsibilities:<br>• Design, configure, and manage network systems, with an emphasis on Fortinet firewalls and associated security devices.<br>• Troubleshoot and resolve complex network issues, including routing challenges that affect multiple locations.<br>• Implement upgrades and new configurations to enhance network performance, security, and reliability.<br>• Coordinate network setups for new facilities and expansions, which may include physical installations and equipment configuration.<br>• Administer domain services to ensure consistent connectivity across enterprise systems.<br>• Act as a key escalation point for resolving advanced technical problems beyond help desk capabilities.<br>• Work closely with leadership and IT team members to align infrastructure strategies with organizational goals.<br>• Travel occasionally to remote sites for network installations or troubleshooting, as part of preplanned projects.
<p>We are looking for a skilled IT Auditor to join our team on a contract basis in Chicago, IL. In this role, you will play a critical part in evaluating and improving IT systems, processes, and controls to ensure compliance and efficiency. This is an excellent opportunity for individuals who excel in an analytical and focused environment.</p><p><br></p><p>Responsibilities:</p><p>• Conduct comprehensive audits of IT systems, applications, and processes to identify areas of risk or non-compliance.</p><p>• Evaluate and test IT General Controls (ITGC) to ensure proper safeguarding of organizational information.</p><p>• Develop and execute audit programs tailored to assess the effectiveness of IT systems and procedures.</p><p>• Document audit findings in a clear and concise manner, providing actionable recommendations for improvement.</p><p>• Collaborate with stakeholders to ensure audit objectives are met and compliance standards are upheld.</p><p>• Apply frameworks such as CobiT to assess the maturity and effectiveness of IT governance processes.</p><p>• Monitor the implementation of corrective actions resulting from audit findings to ensure timely resolution.</p><p>• Provide insights and strategies to enhance IT security, operational efficiency, and risk management.</p><p>• Stay updated on emerging IT audit practices and regulatory requirements to maintain expertise in the field.</p>
We are looking for a dedicated Support Specialist to join our team in Itasca, Illinois. In this Contract-to-Permanent position, you will play a key role in ensuring client satisfaction by facilitating onboarding, delivering training, and providing first-tier support. This opportunity is ideal for someone passionate about customer success and skilled in addressing technical and service-related inquiries.<br><br>Responsibilities:<br>• Guide new clients through onboarding processes, providing comprehensive training on the use of the client portal.<br>• Create and enhance training materials, including walkthroughs and video guides, to support effective learning.<br>• Act as the primary point of contact for customer inquiries, researching and delivering clear solutions to address their needs.<br>• Update and maintain client portal environments to ensure accuracy and functionality.<br>• Collaborate with internal teams to address technical issues and enhance the customer experience.
We are looking for a skilled Desktop Support Analyst to join our team in Deerfield, Illinois, on a contract basis. This role involves providing technical assistance to end-users, troubleshooting hardware and software issues, and supporting a Windows 11 migration project. If you thrive in a dynamic environment and are passionate about delivering exceptional IT support, we encourage you to apply.<br><br>Responsibilities:<br>• Offer deskside support to approximately 50 users by addressing technical issues and providing solutions.<br>• Resolve support tickets related to password resets, software installations, internet connectivity, and user access to systems such as SharePoint.<br>• Assist with the Windows 11 migration project by imaging devices, applying updates, and troubleshooting compatibility issues.<br>• Ensure clear and precise communication with end-users while delivering outstanding customer service.<br>• Perform hands-on tasks requiring adherence to safety protocols, including wearing steel-toe boots and goggles when necessary.<br>• Maintain and configure desktop hardware and software to ensure optimal performance.<br>• Collaborate with other IT team members to diagnose and resolve complex technical challenges.<br>• Document and track technical issues to ensure timely resolution and continuous improvement.
<p>We are looking for an experienced Database Technology Manager to lead and optimize data systems, automation strategies, and team operations. This role will oversee high-impact projects, foster collaboration across departments, and drive efficiency improvements through innovative solutions. Based in Romeoville, Illinois, this position is ideal for a results-oriented leader passionate about process optimization and technology.</p><p><br></p><p>Responsibilities:</p><p>• Lead a team in managing divisional system and data initiatives, ensuring alignment with business requirements and project specifications.</p><p>• Collaborate with stakeholders to establish project timelines and priorities, providing regular updates on progress and outcomes.</p><p>• Oversee the maintenance and integrity of internal and external systems, ensuring seamless functionality for users, customers, and vendors.</p><p>• Manage vendor relationships, including contract reviews, performance monitoring, and adherence to organizational standards.</p><p>• Develop and implement automation solutions using approved tools, prioritizing requests and tracking measurable improvements.</p><p>• Supervise the documentation of process workflows, ensuring timely updates to reflect changes and recommending enhancements for greater efficiency.</p><p>• Direct the evaluation and optimization of business systems, coordinating with cross-functional teams to implement cost-effective solutions.</p><p>• Stay informed about industry trends and best practices in healthcare software and data management.</p><p>• Provide leadership and development opportunities for team members, addressing skill gaps and fostering continuous learning.</p><p><br></p>
<p>Are you an experienced <strong>OneStream Application Specialist</strong> who thrives in designing and optimizing Corporate Performance Management (CPM) solutions? Join our team to play a critical role in managing, enhancing, and supporting OneStream applications, empowering our organization with sophisticated financial reporting, consolidation, budgeting, forecasting, and analytical solutions.</p><p><br></p><p><strong>Role Overview</strong></p><p>As a OneStream Application Specialist, you will be responsible for designing, implementing, and maintaining the <strong>OneStream CPM platform</strong>. You’ll collaborate closely with stakeholders to analyze requirements and develop custom solutions, integrations, and workflows that optimize financial operations and increase insights into business performance.</p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Platform Management & Configuration</strong>: Administer the OneStream application, including security setup, workflow and process configuration, and cube architecture.</li><li><strong>Solution Design</strong>: Develop and implement custom OneStream solutions (business rules, dashboards, reports, data cube configurations) to meet specific organizational needs.</li><li><strong>Financial Processes</strong>: Support financial consolidation, reporting, budgeting, forecasting, and other CPM processes using OneStream functionality.</li><li><strong>Optimization</strong>: Continuously improve platform configuration and processes for enhanced application performance and user experience.</li><li><strong>Data Integration</strong>: Manage data integrations with ERP systems, flat files, external databases, and other financial applications to ensure seamless workflows.</li><li><strong>Troubleshooting & Support</strong>: Diagnose, resolve, and document user-reported issues and technical challenges related to OneStream.</li><li><strong>User Training & Documentation</strong>: Train internal teams on OneStream functionalities and create detailed technical documentation and user guides.</li><li><strong>Collaboration</strong>: Work closely with finance, IT, and other teams to understand requirements and recommend effective CPM solutions.</li><li><strong>Stay Current with OneStream Updates</strong>: Monitor enhancements and updates offered by OneStream, ensuring the organization leverages the latest capabilities.</li></ul>
We are looking for an ERP Administrator to oversee and optimize enterprise resource planning processes for our manufacturing operations in Riverside, Michigan. This role requires a strong technical background and the ability to align ERP systems with business objectives to enhance efficiency and productivity.<br><br>Responsibilities:<br>• Manage and configure ERP systems to meet business needs and improve operational workflows.<br>• Develop and maintain client-side scripting solutions to enhance system functionality.<br>• Collaborate with stakeholders to gather and document business requirements for system improvements.<br>• Oversee configuration management processes to ensure system integrity and accuracy.<br>• Create and implement APIs to integrate with third-party systems and enhance system interoperability.<br>• Provide technical support and troubleshooting for Great Plains Dynamics and related ERP modules.<br>• Conduct system audits and recommend enhancements to improve performance and user experience.<br>• Train and support team members on ERP system functionality and best practices.<br>• Monitor system performance and resolve issues to maintain seamless operations.
