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11 results for Noc Technician in Chicago, IL

Project Coordinator

Naperville, IL
remote
Temporary / Contract
22.00 - 24.00 USD / Hourly
Technical Project Coordinator ILocation: Naperville, IL (Onsite)Schedule: Monday - Thursday (4x10-hour shifts)Position Type: Long-Term ContractWe are seeking a detail-oriented Technical Project Coordinator to support telecommunications and network implementation projects for key clients. This role is responsible for coordinating project activities, tracking deliverables, and ensuring field technicians and project teams remain aligned throughout deployment and cutover activities.Responsibilities<ul><li>Coordinate and track assigned projects to ensure timelines, milestones, and deliverables are completed successfully.</li><li>Serve as the primary point of coordination between field technicians, project teams, and business stakeholders.</li><li>Monitor technician arrival, site readiness, and adherence to required processes and procedures.</li><li>Support network cutover activities by coordinating communication between field technicians and the Network Operations Center (NOC).</li><li>Review and collect project documentation, including checklists, deliverables, site photos, and status updates.</li><li>Manage multiple projects simultaneously, supporting approximately 10 technician sites per day.</li><li>Maintain accurate project records and provide status updates as required.</li></ul>
2026-08-12T20:13:40Z

Help Desk Technician

Inverness, IL
onsite
Temporary to Hire
18.62 - 21.25 USD / Hourly
We are looking for a Help Desk Technician to provide hands-on technical support in a primarily Windows-based environment for a small user group in Illinois. This contract opportunity with permanent potential is ideal for someone who enjoys delivering responsive desktop assistance, preparing equipment for new and existing staff, and resolving day-to-day technical issues with professionalism. The role focuses on maintaining reliable end-user technology, supporting laptop deployments, and ensuring service requests are addressed efficiently. Responsibilities: • Provide front-line technical assistance for approximately 12 end users, addressing hardware, software, and access-related issues in a timely manner. • Configure, deploy, and maintain laptops for employees, ensuring devices are ready for daily business use. • Troubleshoot Windows-based desktop and laptop problems, identifying root causes and applying effective solutions. • Manage and respond to service desk tickets, keeping requests organized and users informed throughout the support process. • Support user account administration tasks within Active Directory, including access updates and basic account maintenance. • Assist with installation, setup, and ongoing support of Microsoft Windows 10 systems and related workplace technology. • Deliver general desktop support across a variety of technical needs, helping users remain productive with minimal downtime.
2026-08-14T20:13:42Z

Network Engineer

Chicago, IL
onsite
Permanent / Full Time
100000.00 - 115000.00 USD / Yearly
• Cisco Meraki – Hands-on experience with Meraki switches, wireless APs, templates/configuration, cameras, troubleshooting, and ideally multi-site network environments. • Microsoft 365 / Entra ID –Administration of M365, Entra ID, MFA, Exchange/Outlook, Teams, SharePoint, and OneDrive. • Active Directory / Identity –User provisioning, permissions, Group Policy, account administration, and access/security management. • Network & Systems Administration –Strong troubleshooting across LAN/WAN, Wi-Fi, VPNs, Windows Server, backups, endpoints, and general infrastructure. They need someone capable of supporting the current environment while helping execute the network migration. Preferred: • Multi-Site / Restaurant Technology –Restaurant, retail, hospitality, or another distributed-location environment would translate well. Toast POS, online ordering, third-party delivery integrations, and surveillance/camera systems would be particularly valuable. • Hands-On Troubleshooting & Customer Support – Must be comfortable working directly with restaurant managers and corporate users, diagnosing issues independently, managing vendors, and handling escalated problems. I would prioritize candidates in roughly this skill combination: Cisco Meraki + M365/Entra + Active Directory + multi-site networking + Windows Server + POS/restaurant or retail technology. The biggest differentiator is Meraki in a distributed, multi-location environment. Someone who has actually configured and migrated Meraki networks across dozens of locations is much closer to what this role needs than a traditional Systems Administrator who happens to have touched Merak
2026-08-28T16:58:41Z

Network Engineer

Deer Park, IL
onsite
Temporary / Contract
45.00 - 55.00 USD / Hourly
We are looking for a skilled Network Engineer to support enterprise network operations and infrastructure projects in Deer Park, Illinois. This Long-term Contract position is ideal for someone who is comfortable working across production and data center environments, combining technical troubleshooting with hands-on deployment work. The role will focus on maintaining reliable connectivity, improving network performance, and contributing to site-based infrastructure initiatives in a fast-moving setting. Responsibilities: • Maintain and support enterprise network environments that include Cisco-based routing, switching, firewall, and data center technologies. • Perform physical network deployment tasks such as installing equipment, racking hardware, connecting cabling, and completing patching activities within data center spaces. • Diagnose and resolve network performance and connectivity problems across routers, switches, and security platforms to minimize operational disruption. • Assist with infrastructure projects involving hardware upgrades, network expansion efforts, and data center relocation or migration activities. • Coordinate implementation windows and cutover activities to ensure changes are executed accurately and with limited downtime. • Configure and support core networking functions including VLANs, routing protocols, switching operations, and secure traffic handling practices. • Work closely with project teams and technical stakeholders to deliver network changes within demanding timelines and project schedules.
2026-09-01T15:43:48Z

Systems Engineer

Deer Park, IL
onsite
Temporary / Contract
45.00 - 55.00 USD / Hourly
We are looking for an experienced Systems Engineer to support enterprise infrastructure initiatives in Deer Park, Illinois. This Long-term Contract opportunity is ideal for a detail-oriented candidate who can manage large Windows-based environments, maintain reliable system performance, and contribute to data center operations in a complex setting. The role requires strong technical depth across server administration, identity services, virtualization, and core infrastructure platforms. Responsibilities: • Lead large-scale Windows server migration efforts, including transitions from VMware environments to Hyper-V across extensive server estates. • Administer and maintain Windows Server platforms, Active Directory services, Azure Active Directory, Group Policy, and related enterprise system configurations. • Support deployment, installation, and expansion activities within the data center while helping ensure stable operations and limited service interruption. • Manage and troubleshoot enterprise server hardware, Cisco-based infrastructure components, and Pure Storage solutions within production environments. • Coordinate system cutovers, infrastructure changes, and implementation tasks in partnership with technical teams and project stakeholders. • Investigate and resolve complex system issues by applying structured troubleshooting methods across server, virtualization, and infrastructure layers. • Create and maintain clear technical documentation covering environment configurations, procedures, and project-related updates. • Provide operational support for core Microsoft technologies, including Exchange and Citrix-related environments, as needed within the broader infrastructure landscape.
2026-09-01T15:38:42Z

Help Desk/Desktop Support Analyst

Chicago, IL
onsite
Permanent / Full Time
70000.00 - 80000.00 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical assistance to end users in Chicago, Illinois. This position supports daily technology operations by resolving hardware and software issues, preparing workstations and peripherals, and ensuring meeting technology is ready for use. The ideal candidate brings strong customer service instincts, sound troubleshooting ability, and a careful approach to handling sensitive information. Responsibilities: • Deliver in-person and remote support for staff by diagnosing and resolving issues involving approved software, desktop and laptop systems, and related devices. • Install, configure, and maintain end-user equipment and workplace technology to support smooth day-to-day operations. • Troubleshoot printers and scanners, perform routine upkeep, and work with external service providers when vendor escalation is required. • Prepare and support conference room technology, including audio/video meetings, presentation setups, and web-based collaboration sessions. • Manage and resolve incidents escalated from the service desk, documenting progress and outcomes accurately within the designated ticketing platform. • Partner with team members to track equipment inventory, keep records current, and notify leadership when stock levels need replenishment. • Use sound judgment to prioritize and escalate complex issues to engineers or other IT specialists while keeping supervisors informed of significant concerns. • Maintain an orderly repair and storage area and follow departmental standards, policies, and security expectations in all support activities. • Contribute to special assignments and additional departmental initiatives as needed while protecting confidential information encountered during support work.
2026-08-06T17:58:47Z

Help Desk/Desktop Support Analyst

Romeoville, IL
onsite
Temporary / Contract
21.38 - 24.75 USD / Hourly
We are looking for a dependable Help Desk/Desktop Support Analyst to provide onsite technical assistance at a distribution and operations facility in Romeoville, Illinois. This Long-term Contract position is well suited for someone who enjoys resolving day-to-day user issues, supporting a wide range of devices and applications, and working independently while partnering with a broader IT organization. The role offers a mix of frontline support, equipment setup, user account administration, and participation in technology improvement efforts across the business. Responsibilities: • Deliver first-level technical support for employees across office and operational environments, addressing issues related to computers, software, printers, mobile hardware, and connectivity. • Diagnose and resolve incidents involving Windows systems, standard business applications, peripheral devices, and network access in a timely manner. • Support operational technology used in warehouse and distribution settings, including handheld Android equipment and document or label printing tools. • Monitor and manage service requests through the ticketing system, ensuring issues are properly prioritized, documented, and completed. • Coordinate employee onboarding and separation tasks by preparing equipment, configuring access, and handling account-related updates. • Install, configure, maintain, and replace desktops, laptops, printers, and other endpoint devices as needed for business operations. • Partner with internal infrastructure teams and external vendors when issues require escalation or additional technical expertise. • Contribute to IT initiatives such as hardware refreshes, software deployments, system upgrades, and other planned technology changes. • Provide support outside normal business hours on occasion when urgent issues or project needs arise.
2026-08-14T19:53:41Z

Network Architect

Chicago, IL
onsite
Permanent / Full Time
130000.00 - 150000.00 USD / Yearly
Senior Healthcare IT Infrastructure Engineer responsible for secure, HIPAA-compliant infrastructure across network, Microsoft 365/Azure/Entra, endpoints, cybersecurity, and clinical systems. Serves as the senior technical escalation point while supporting healthcare compliance, PHI protection, and infrastructure reliability.
2026-08-24T15:38:45Z

Help Desk/Desktop Support Analyst

Itasca, IL
onsite
Temporary to Hire
23.75 - 27.50 USD / Hourly
We are looking for a customer-focused Help Desk/Desktop Support Analyst to serve as the primary point of contact for technical support in Illinois. This contract-to-permanent opportunity is ideal for someone who takes initiative, enjoys working independently in a visible support role, and can deliver a high level of service across a Microsoft-based environment. The right candidate will combine hands-on troubleshooting skills with strong organization, ensuring end users receive timely assistance while keeping equipment, software, and support records well managed. Responsibilities: • Act as the first point of contact for incoming technical issues, providing attentive and responsive support to end users. • Troubleshoot desktop, software, and basic application problems within a Microsoft environment, resolving issues directly or escalating when needed. • Manage and update support tickets accurately to ensure clear communication, proper tracking, and timely follow-up. • Install, configure, and support standard software and workstation tools for employees across the organization. • Maintain documentation related to common issues, support procedures, and technical inventory to improve service consistency. • Oversee asset availability and communicate with leadership when equipment or supplies need replenishment. • Provide initial support for business applications, including low-level troubleshooting for tools such as Business Central. • Assist with device and endpoint management activities, including work involving Active Directory and Windows 10 systems. • Contribute to mobile and endpoint administration efforts where Intune knowledge can support the team’s broader IT operations.
2026-09-01T15:43:48Z

Applications Support Specialist

Bradley, IL
remote
Temporary / Contract
35.00 - 45.00 USD / Hourly
We are looking for an Applications Support Specialist to provide dependable support for enterprise learning applications and help ensure a smooth experience for end users. This Long-term Contract position focuses on managing daily administrative activity, resolving system-related requests, and maintaining accurate training data within the learning platform. The person in this role will work closely with internal partners to support learning operations, improve response times, and promote consistent administrative standards across the organization. Responsibilities: • Manage incoming support requests, monitor ticket progress, and coordinate with technical teams when issues require escalation. • Maintain learning system content by building and updating training items, curricula, and learning plans within the platform. • Investigate access, assignment, and completion problems, then provide clear and timely guidance to users and stakeholders. • Administer course and session setup, including enrollments, equivalencies, completion records, and approval workflows. • Configure audience criteria and assignment rules to ensure the right learners receive the appropriate training. • Produce regular and ad hoc reports to support operational visibility, decision-making, and data accuracy. • Partner with learning and optimization teams to support rollout activities for new learning solutions and system enhancements. • Communicate request status, expected timelines, and potential impacts to stakeholders in a thorough and service-oriented manner. • Follow established procedures, documentation standards, and metadata conventions while maintaining job aids and knowledge resources for repeatable execution and audit readiness. • Participate in working groups and administrator forums to share updates, reinforce standards, and recommend improvements that strengthen data quality and user experience.
2026-08-11T18:49:08Z

ERP Support

Deerfield, IL
remote
Temporary / Contract
47.50 - 55.00 USD / Hourly
We are looking for an ERP Support specialist to provide dependable application assistance for a manufacturing organization. This Long-term Contract opportunity is well suited for someone who enjoys solving user issues, delivering strong customer service, and supporting day-to-day ERP operations in a Microsoft-based environment. The role will focus on helping employees troubleshoot system-related concerns, manage incoming requests, and keep business users productive through responsive support. Responsibilities: • Respond to user requests related to ERP application access, functionality, and day-to-day system issues in a timely and thorough manner. • Troubleshoot and resolve support tickets involving Global Shop or comparable Windows-based ERP platforms, escalating more complex concerns when needed. • Assist employees with password changes, password resets, and other account-related support activities to maintain smooth system access. • Provide clear guidance to end users on system usage, issue resolution steps, and best practices within the ERP environment. • Support printing-related problems, including issues connected to Sentinel printing, and coordinate follow-up to ensure resolution. • Work within a Microsoft-based technical environment to identify, document, and address application support needs across the user base. • Monitor incoming ticket volume, prioritize requests effectively, and maintain accurate records of actions taken and outcomes achieved. • Partner with internal stakeholders to ensure consistent ERP support coverage for approximately 60 users across daily operations.
2026-08-27T21:38:35Z