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9 results for Noc Technician in Chicago, IL

Network Engineer

Schaumburg, IL
onsite
Temporary / Contract
71.25 - 82.50 USD / Hourly
We are looking for an experienced Network Engineer to support enterprise networking and security initiatives in Schaumburg, Illinois. This Long-term Contract position focuses on designing, administering, and optimizing secure network environments across firewall, wireless, and cloud-managed platforms. The role requires a hands-on, detail-oriented individual who can strengthen connectivity, improve visibility, and help deliver infrastructure changes with minimal disruption. Responsibilities: • Administer and enhance network security platforms using Fortinet solutions, including firewall, endpoint access, and analytics tools. • Manage Aruba-based switching, wireless, and centralized management environments to maintain reliable campus and branch connectivity. • Plan and execute secure connectivity updates, including IPsec-related changes, pilot deployments, and production implementations. • Integrate network and security systems with identity services such as Active Directory and Entra ID to support controlled access. • Oversee certificate usage and lifecycle processes to help maintain trusted authentication across network services. • Monitor logs, generate operational reporting, and troubleshoot issues spanning firewalls, routing, wireless, and security infrastructure. • Create and maintain technical documentation, including standard procedures, operational runbooks, and knowledge transfer materials. • Collaborate with technical teams to support cloud-managed networking and security platforms while improving performance and resilience.
2026-05-07T18:38:41Z

Desktop Support Analyst

Chicago, IL
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for a Desktop Support Analyst to provide hands-on technical assistance across end-user devices and instructional technology in Chicago, Illinois. This Long-term Contract position is ideal for someone who enjoys solving day-to-day support issues, maintaining reliable technology operations, and delivering responsive service in a multi-site environment. The role focuses on desktop support, account access troubleshooting, device management, and ticket resolution while helping users stay productive. Responsibilities:• Deliver first- and second-level support for laptops, desktop equipment, and classroom technology, addressing issues efficiently and professionally.• Diagnose and resolve user problems involving Microsoft 365 applications, Active Directory accounts, and Intune-managed devices.• Handle password resets and assist with organization-related access or account concerns to restore user connectivity quickly.• Perform routine printer upkeep and complete minor hardware repairs to keep essential equipment operational.• Record, prioritize, and monitor support requests through the designated ticketing platform, ensuring timely follow-up and closure.• Travel between sites as needed to provide on-location technical support and maintain consistent service coverage.• Set up, configure, and maintain end-user hardware and related peripherals to support daily business and classroom needs.
2026-05-05T13:54:08Z

Service Desk Analyst

Deerfield, IL
remote
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for a Service Desk Analyst to support end users with timely, detail-focused technical assistance in a fast-paced manufacturing environment. This Long-term Contract position is based in Illinois and is ideal for someone who enjoys resolving issues, delivering excellent customer service, and working with users across international teams. The role focuses on troubleshooting common desktop and account-access problems while helping maintain a consistent support experience. Responsibilities: • Provide first-line technical support for end users by diagnosing and resolving day-to-day hardware, software, and access-related issues. • Manage incoming support requests through the ticketing queue, prioritize incidents appropriately, and ensure timely follow-up through resolution. • Assist with user account administration in Active Directory, including access updates and routine account support tasks. • Support Microsoft 365 environments by helping assign licenses, addressing user access concerns, and troubleshooting common application issues. • Work within a shared ticket distribution process to handle service desk requests efficiently across a broader support team. • Troubleshoot Windows 10 and other Microsoft-based desktop issues to restore user productivity as quickly as possible. • Deliver courteous, high-quality customer service while supporting users located in multiple regions and time zones. • Escalate more complex technical problems when needed and document issue details clearly to support effective resolution.
2026-05-15T22:18:46Z

IT Manager

Wheeling, IL
onsite
Permanent / Full Time
130000.00 - 160000.00 USD / Yearly
We are looking for an experienced IT Manager to oversee the design, implementation, and management of advanced infrastructure solutions. This role requires strong technical expertise and leadership skills to ensure the organization’s IT systems are secure, efficient, and aligned with business objectives. Based in Wheeling, Illinois, this position offers an opportunity to collaborate across teams and drive technological excellence. Responsibilities: • Develop and implement reliable infrastructure solutions, including on-premises and hybrid server environments. • Administer and optimize network architecture, server systems (Windows and Linux), storage solutions, and disaster recovery plans. • Manage virtualization platforms such as vSphere and vCenter to enhance system performance. • Oversee Active Directory, group policies, and related services to ensure seamless operations. • Ensure compliance with security standards, data protection laws, and industry regulations. • Monitor and analyze system performance, addressing issues promptly to minimize downtime. • Collaborate with IT and business leaders to align infrastructure strategies with organizational goals. • Maintain thorough documentation of system configurations, processes, and troubleshooting guidelines. • Provide mentorship and training to the Helpdesk Team to enhance their technical capabilities.
2026-04-20T16:04:55Z

Help Desk/Desktop Support Analyst

Deerfield, IL
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide onsite technical support in a manufacturing environment. This Long-term Contract opportunity is ideal for a dependable IT specialist who enjoys resolving end-user issues, maintaining a strong service mindset, and working across a broad range of desktop support needs. The role offers hands-on involvement with daily support operations while also contributing to device deployment and upgrade activities. Responsibilities: • Deliver in-person technical assistance to a local user population, addressing hardware, software, and access-related issues in a timely manner. • Manage incoming service requests such as credential resets, application setup, connectivity troubleshooting, and support for collaboration platforms and business systems. • Support workstation preparation and deployment efforts by imaging devices, installing updates, and resolving technical problems tied to operating system rollouts. • Maintain clear, thorough communication with employees to ensure issues are understood, documented, and resolved with a high level of customer care. • Troubleshoot Windows-based desktop environments and common productivity tools to minimize user downtime and improve day-to-day system performance. • Work independently to diagnose and resolve a variety of Tier II support issues while escalating more complex problems when necessary. • Perform occasional onsite technical tasks in operational areas while following required safety practices and wearing designated protective equipment.
2026-04-28T15:08:42Z

Help Desk

Oakbrook Terrace, IL
onsite
Temporary / Contract
23.75 - 28.00 USD / Hourly
We are looking for a Help Desk specialist to provide day-to-day technical support for users within the financial services industry. This Long-term Contract position is suited for someone who can resolve desktop and system issues efficiently while delivering a strong end-user experience across both Windows and Mac environments. The ideal candidate brings hands-on support experience, communicates clearly with employees at all levels, and is comfortable working with modern ticketing tools and core Microsoft technologies. Responsibilities: • Deliver front-line technical assistance for hardware, software, and user access issues in a fast-paced business environment. • Troubleshoot and resolve problems across Windows 10, Windows 11, and Mac devices, escalating complex cases when needed. • Manage incident and service request workflows through a ticketing platform, ensuring timely follow-up and accurate documentation. • Support user account administration and access-related tasks involving Active Directory and related Microsoft tools. • Assist with desktop setup, configuration, maintenance, and replacement activities for end-user systems and peripherals. • Provide support for Windows 11 upgrade efforts and help users transition smoothly with minimal disruption to daily work. • Contribute to basic troubleshooting and support activities connected to Azure-based resources and services. • Communicate technical solutions in a clear, thorough manner while building positive working relationships with end users.
2026-05-15T13:58:45Z

Help Desk/Desktop Support Analyst

Itasca, IL
onsite
Temporary to Hire
23.75 - 27.50 USD / Hourly
We are looking for a customer-focused Help Desk/Desktop Support Analyst to provide front-line technical support. This contract opportunity has the potential to become permanent and is well suited for someone who takes initiative, communicates clearly, and enjoys being the primary point of contact for end-user technology needs. The role supports a Microsoft-based environment and includes hands-on assistance with troubleshooting, software setup, documentation, and daily service desk activities. Responsibilities: • Serve as the first point of contact for employees seeking technical assistance and deliver a thorough, service-oriented support experience. • Respond to and resolve a manageable volume of service requests while staying proactive in identifying user needs and preventing recurring issues. • Troubleshoot desktop, system, and application problems within a Microsoft environment, including Windows-based devices and common business tools. • Install software, configure user workstations, and provide basic technical support for end-user hardware and applications. • Maintain accurate support records, update internal documentation, and ensure ticket details are properly captured in the service desk system. • Track inventory levels for IT equipment and supplies, manage asset-related records, and alert leadership when stock needs replenishment. • Provide first-level support for business applications, including assisting users with issues related to platforms such as Business Central. • Support endpoint management activities and contribute to device administration processes; experience with Intune is considered beneficial.
2026-05-05T17:18:40Z

Enterprise Application Manager

Lisle, IL
onsite
Permanent / Full Time
150000.00 - 160000.00 USD / Yearly
We are looking for an experienced Enterprise Application Manager to lead enterprise application strategy and delivery in Lisle, Illinois. This role combines people leadership, application oversight, and cross-functional coordination to support critical business systems and technical services. The ideal candidate will guide development efforts, strengthen platform performance, and help ensure enterprise applications remain reliable, secure, and aligned with organizational priorities. Responsibilities: • Direct and mentor a team of developers and senior systems analysts responsible for custom applications, integrations, and day-to-day technical support activities. • Lead the planning and execution of internal C# and .NET application initiatives, including prioritizing work queues, delivering enhancements, and sustaining existing solutions. • Oversee the administration and performance of the D365 environment to maintain availability, improve usability, and support evolving business objectives. • Manage integrations across enterprise systems by guiding API development, monitoring data exchange processes, and resolving connectivity issues. • Drive technical projects and broader application programs from planning through delivery, keeping timelines, scope, and quality standards on track. • Partner with business leaders and technical teams to translate operational needs into practical application solutions and coordinated delivery plans. • Provide oversight and direction for data governance efforts through collaboration with stakeholders responsible for data quality, standards, and stewardship. • Supervise Tier 2 application support functions, including escalated issue resolution, upgrade coordination, and the evaluation of enhancement requests. • Promote stable and secure application environments through continuous improvement, proactive monitoring, and support for system changes and updates.
2026-04-27T18:38:41Z

Systems Administrator

Schaumburg, IL
onsite
Temporary to Hire
55.00 - 65.00 USD / Hourly
We are looking for an experienced Systems Administrator to join our team in Schaumburg, Illinois. In this Contract to permanent position, you will play a vital role in maintaining and optimizing the organization's IT infrastructure. This role requires a hands-on approach to managing enterprise systems, troubleshooting issues, and ensuring high performance across a variety of platforms. Responsibilities: • Manage and administer Windows Server environments, including updates, upgrades, and virtual machine maintenance. • Support and maintain Active Directory and Microsoft Entra ID (Azure AD) in hybrid identity setups. • Provide troubleshooting and end-user support for PCs, including hardware and software issues on Intune-managed endpoints. • Oversee Windows desktop support and ensure smooth operations across the organization. • Assist with virtualization platforms such as VMware and other hypervisor environments. • Monitor and manage Azure Backup and Recovery Services Vault-based backup infrastructure. • Contribute to endpoint protection operations using platforms such as CrowdStrike Falcon or similar. • Diagnose and resolve system, network, and application issues, including those related to cloud-managed networking (Meraki). • Follow established change management and ticketing workflows, ensuring compliance with organizational processes.
2026-04-16T13:18:43Z