5 results for It Support Engineer in Chicago, IL

IT Support Manager

Chicago, IL
onsite
Permanent
75000 - 85000 USD / Yearly
We are looking for an experienced IT Support Manager to oversee the technology infrastructure and operations within our non-profit organization in Chicago, Illinois. This role is instrumental in ensuring seamless IT services, fostering team collaboration, and maintaining compliance with security standards. The ideal candidate will be a strong leader with expertise in IT systems, project management, and healthcare-related technologies. Responsibilities: • Oversee daily IT operations, including server management, network security, and providing efficient help desk support to users. • Recruit, train, mentor, and lead a high-performing IT team, promoting collaboration and detail-oriented growth. • Develop and enforce policies for data security, backups, and disaster recovery, conducting regular audits to ensure compliance with industry standards. • Manage and execute IT projects such as software upgrades, hardware installations, and infrastructure improvements, ensuring timely and cost-effective delivery. • Evaluate and manage relationships with external vendors and service providers to optimize IT services. • Monitor system performance metrics, troubleshoot issues, and implement solutions to enhance operational efficiency. • Ensure all IT systems comply with healthcare regulations and organizational policies, maintaining robust cybersecurity protocols. • Supervise and maintain IT hardware, software, and medical devices, including tracking usage and scheduling maintenance. • Collaborate with healthcare experts to identify technology solutions that improve patient care and streamline operations.
2026-03-06T00:00:00Z

Desktop Support Analyst

Maywood, IL
onsite
Temporary
34.1 - 38.8 USD / Hourly
We are looking for a skilled Desktop Support Analyst to join our team in Maywood, Illinois. In this long-term contract position, you will play a vital role in ensuring the efficiency and functionality of IT systems for a non-profit organization. Your expertise will be crucial in providing technical support, troubleshooting issues, and maintaining hardware and software to meet organizational needs. Responsibilities: • Reset passwords and address user access concerns to ensure smooth system functionality. • Diagnose and resolve technical issues related to hardware and software in a timely manner. • Collaborate with the Impact IT Team to support system-related tasks and organizational projects. • Set up and configure equipment such as projectors, computers, and other technology for meetings and presentations. • Develop, edit, and manage PowerPoint presentations for team briefings and stakeholder meetings. • Monitor and optimize system performance to ensure hardware and software run efficiently. • Provide support for virtual and physical meeting setups, catering to both internal teams and external stakeholders. • Offer occasional on-call support during night shifts to address urgent IT needs. • Maintain and update IT documentation, including system configurations, troubleshooting guides, and meeting setup instructions. • Adhere to government security standards and protocols in all IT operations.
2026-03-12T00:00:00Z

Help Desk/Desktop Support Analyst

Montgomery, IL
onsite
Temporary
27.7115 - 32.087 USD / Hourly
We are looking for an experienced Help Desk/Desktop Support Analyst to join our team on a contract basis in Montgomery, Illinois. This role involves providing technical assistance to both warehouse and office users, ensuring seamless IT operations. The ideal candidate will have a strong background in user support across various levels and expertise in hardware, networking, and software troubleshooting. Responsibilities: • Deliver technical support for employees in both office and warehouse settings, addressing hardware, software, and network-related issues. • Respond promptly to user IT requests, logging and managing them through the ticketing system. • Configure and troubleshoot Windows 10/11 laptops, desktops, mobile devices, printers, and network devices. • Administer and resolve basic issues with Microsoft 365, ensuring smooth functionality. • Order and set up IT equipment for end users, maintaining accurate inventory records. • Create and update technical documentation to assist users and improve IT processes. • Promote cyber security best practices among users, ensuring adherence to company policies. • Provide expertise in warehouse systems, including packing, labeling, and printing equipment. • Collaborate with team members to resolve complex IT issues and improve system performance. • Support additional technologies such as Axis Camera Station, EnGenius WiFi access points, and Synology systems when needed.
2026-02-17T00:00:00Z

IT Security Specialist

Chicago, IL
onsite
Contract / Temporary to Hire
85 - 105 USD / Hourly
We are looking for an IT Security Specialist to join our team in Chicago, Illinois. This role is ideal for individuals who excel in managing FedRAMP-compliant environments and hybrid cloud infrastructures while fostering collaboration across departments. As a Contract position with the potential for long-term employment, this opportunity combines technical expertise with stakeholder engagement to drive security initiatives effectively. Responsibilities: • Ensure the operation and maintenance of FedRAMP-compliant environments and hybrid cloud systems. • Collaborate across departments to align compliance, security, and operational goals. • Effectively communicate technical concepts to both technical and non-technical stakeholders. • Advocate for security programs internally by promoting processes, standards, and their organizational value. • Apply expertise in data privacy, database security, and cybersecurity to safeguard systems. • Support cyber governance initiatives to ensure adherence to industry standards. • Manage computer files and related systems to maintain security and accessibility. • Provide guidance on implementing best practices for FedRAMP compliance. • Proactively identify and address vulnerabilities within hybrid environments.
2026-02-25T00:00:00Z

Cyber Security Engineer

Chicago, IL
onsite
Temporary
51.4615 - 59.587 USD / Hourly
We are looking for an experienced Cyber Security Engineer to join our team on a long-term contract basis. In this hybrid role, based in Chicago, Illinois, you will play a crucial part in safeguarding our systems and network infrastructure against potential threats. This position involves leading incident response activities, mentoring team members, and working with cutting-edge security tools and technologies. Responsibilities: • Lead and manage incident response efforts, including investigations of malware and other security threats. • Oversee configuration and management of firewall technologies such as Checkpoint and Cisco ASA. • Utilize expertise in Azure environments to implement and maintain robust security measures. • Collaborate with team members to mentor and enhance their technical capabilities. • Write and analyze scripts in Python and PowerShell to support security operations. • Ensure compliance with security protocols and maintain configuration management processes. • Monitor and respond to potential vulnerabilities across the network. • Provide strategic recommendations for enhancing cyber defense systems. • Work onsite two days per week to support team operations and security initiatives. • Incorporate security clearance requirements into operational activities.
2026-02-25T00:00:00Z