<p>We are looking for a meticulous and organized Data Entry Clerk to join our team in Carol Stream, Illinois. In this Contract to permanent position, you will play a crucial role in maintaining accurate records, processing orders, and supporting customer service operations. This role requires strong attention to detail, excellent communication skills, and proficiency in basic office software.</p><p><br></p><p><strong><u>MUST be skilled in Microsoft Excel</u></strong></p><p><br></p><p>Responsibilities:</p><p>• Accurately input data into various systems and databases while ensuring consistency and precision.</p><p>• Handle order entry tasks, including verifying and processing customer orders.</p><p>• Respond to inbound and outbound calls to address customer inquiries and provide support.</p><p>• Collaborate with team members to maintain updated and organized records.</p><p>• Utilize Microsoft Office tools effectively for documentation and communication purposes.</p><p>• Perform basic mathematical calculations as part of data verification processes.</p><p>• Assist in resolving customer issues by providing clear and thorough communication.</p><p>• Monitor and report discrepancies in data or orders to the appropriate department.</p><p>• Support administrative tasks as needed to ensure smooth daily operations.</p>
Customer Service Representative<br>1. PO’s – 50% of them come via email<br>2. Need a keen eye on PO details. Chemical industry, unique properties and materials<br>3. Will have some communication with scientists in the industry – no experience in this aspect needed but need to be able to speak professionally and be detail oriented<br>4. Lots of phone and email comm<br>5. Strong computer skills – SAP not necessary but an understanding or use of similar software is a huge plus<br>6. 2 month onboarding/training period<br>7. Self-motivated, independent worker but will have support from the team.