<p>We are seeking an experienced Senior Salesforce Technical Lead to oversee the design and implementation of scalable Salesforce solutions for our organization. This role involves leading both the technical and administrative aspects of Salesforce, ensuring best practices in coding, architecture, and collaboration with stakeholders to deliver robust technical solutions.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead the technical design and implementation of solutions across Financial Services Cloud, Salesforce Industries, Broker Insurance and Revenue Cloud, Marketing Cloud, and Digital Experience.</li><li>Develop and maintain custom code using Apex and Lightning Web Components, as well as automate processes with Flows and Process Builder.</li><li>Maintain and optimize the Salesforce data model to support evolving business processes and scalable growth.</li><li>Administer the Salesforce platform, including user access management, security, data integrity, and overall system configuration.</li><li>Collaborate closely with enterprise architecture and other teams to ensure alignment with corporate technology standards and long-term strategy.</li><li>Support and contribute to Salesforce transformation programs, driving continuous improvement.</li><li>Oversee platform health by monitoring system performance, managing release cycles, and optimizing operations.</li><li>Implement and drive DevOps practices, including CI/CD pipeline management, version control, and environment management.</li><li>Ensure compliance with data governance, security, and regulatory requirements throughout the platform.</li></ul>
<p>Are you passionate about building AI-powered systems that automate and orchestrate complex workflows? Our team is seeking a Workflow Engineer with a focus on AI & LLM Platforms to design, implement, and scale cutting-edge solutions for next-generation agentic and data-driven applications.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Architect and implement workflow solutions integrating Large Language Models (LLMs) and machine learning components.</li><li>Build and optimize AI-powered, agentic workflow patterns for real-world business processes.</li><li>Develop robust orchestration logic using Python or Node.js.</li><li>Collaborate with AI engineers and data scientists to design and integrate agentic systems and applied data science solutions.</li><li>Implement Retrieval Augmented Generation (RAG) pipelines to enhance LLM- and data-driven applications.</li><li>Automate and monitor machine learning workflows, ensuring performance, reliability, and scalability.</li><li>Support deployment and lifecycle management of production AI/ML workflows on modern platforms.</li><li>Document best practices and promote knowledge sharing related to workflow automation and AI/LLM system integration.</li></ul>
<p>We are looking for an experienced Azure Cloud Architect to lead the design and implementation of cutting-edge cloud solutions within Microsoft Azure. This role focuses on delivering secure, scalable architectures that support enterprise-wide modernization efforts and cloud-native initiatives. As part of a long-term contract to hire opportunity, you will play a pivotal role in optimizing Azure deployments while ensuring seamless integration with existing systems. This role will be hybrid in Chicago.</p><p><br></p><p>Responsibilities:</p><p>• Design and implement secure, scalable, and reliable cloud architectures using Microsoft Azure services.</p><p>• Develop and enforce Azure standards, governance policies, and architectural frameworks.</p><p>• Collaborate with teams across security, networking, applications, and data to ensure the successful implementation of Azure solutions.</p><p>• Manage Azure resources including networking, storage, compute, and disaster recovery strategies.</p><p>• Facilitate the adoption of advanced Azure services such as Logic Apps, Key Vault, and Azure Kubernetes Service.</p><p>• Optimize cloud performance and costs by leveraging automation tools and conducting spend analyses.</p><p>• Provide mentorship and training to IT teams on Azure best practices and emerging technologies.</p><p>• Ensure compliance with security protocols and industry standards for all Azure deployments.</p><p>• Monitor and troubleshoot issues in Azure environments to maintain high availability and performance.</p>
<p>The Manager of Information Technology will own and oversee internal IT operations and infrastructure while strengthening the firm’s cybersecurity posture in partnership with an outsourced vCISO provider. Reporting to the Head of AI & Technology Solutions, this role sits within the AI & Technology Solutions team and partners closely with Product and Data leadership to align IT systems with future workflows and AI initiatives.</p><p>This position is central to building a modern, reliable, and secure technology environment that enables seamless collaboration and world-class user experience. The firm operates on a hybrid model, with a strong preference for spending at least three days per week in the Chicago office in coordination with leadership.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>Elevate Internal Technology Experience</p><ul><li>Significantly improve internal satisfaction with technology and tech support</li><li>Ensure team members feel supported, empowered, and unencumbered by avoidable technical issues</li><li>Collect and act on ongoing feedback to continuously improve the user experience</li></ul><p>Manage Managed Service Provider (MSP)</p><ul><li>Oversee the firm’s MSP and ensure SLAs are consistently met or exceeded</li><li>Drive a high-touch, white-glove support culture</li><li>Own vendor contracts and renewals across hardware, software, cybersecurity, and IT services</li><li>Hold MSP and security partners accountable through structured performance reviews</li><li>Lead quarterly MSP and vCISO alignment sessions</li><li>Step in hands-on when needed to expedite resolutions or validate MSP work</li></ul><p>Own IT Infrastructure</p><ul><li>Manage hardware lifecycle planning, procurement, and inventory</li><li>Coordinate onboarding and offboarding in partnership with HR and external partners</li><li>Administer core platforms including Google Workspace, Slack, Box, Microsoft 365, and other key applications</li><li>Ensure strong identity and access management through Okta</li><li>Oversee JAMF or Intune policies with MSP support</li><li>Maintain accurate internal documentation, runbooks, and system records</li><li>Handle escalated troubleshooting as needed</li></ul><p>Cybersecurity Leadership</p><ul><li>Serve as the internal point of contact for information security</li><li>Conduct basic internal checks including device compliance, MFA enforcement, and endpoint security</li><li>Partner with vCISO providers on threat monitoring, SIEM/log reviews, risk and vulnerability assessments, and incident response planning</li><li>Support evaluation and selection of vCISO partners</li><li>Ensure clear alignment and execution of security responsibilities across vendors</li></ul><p><br></p>
<p>We are seeking an experienced and strategic ERP Manager to oversee and optimize our core business platforms, including our ERP system, CRM, SAP, Salesforce, and related enterprise applications. The successful candidate will play a pivotal role in ensuring the reliability, performance, and continuous improvement of mission-critical business systems while leading cross-functional teams and driving efficiency throughout the organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee day-to-day management and administration of the company’s ERP and CRM systems (including, but not limited to, SAP and Salesforce).</li><li>Lead ERP and CRM implementation, upgrades, integration projects, and ongoing system enhancements.</li><li>Collaborate with business stakeholders to identify and document business requirements and translate them into actionable technology solutions.</li><li>Provide leadership for the ERP/CRM support team, ensuring prompt resolution of user issues and maintaining high system availability.</li><li>Develop and enforce best practices, security standards, and compliance protocols for all ERP, CRM, and integrated applications.</li><li>Manage system vendors, consultants, and service providers, including contract negotiation and performance monitoring.</li><li>Drive user adoption by delivering effective training, support resources, and change management initiatives.</li><li>Monitor system performance and analytics; recommend and implement improvements for optimization and scalability.</li><li>Stay up to date with emerging technologies and recommend enhancements to align with organizational goals.</li></ul>
