<p>Customer Service Representative (4 Openings)</p><p><strong>Chattanooga, TN | Full-Time | On-Site</strong></p><p>Our client is experiencing significant growth within its Dedicated Operations division and is seeking four Customer Service Representatives to join the team. This role combines customer service, transportation operations, and account management, making it an excellent opportunity for individuals who enjoy building relationships, problem-solving, and working in a fast-paced environment.</p><p><br></p><p>As a Customer Service Representative, you'll serve as the primary point of contact for assigned customer accounts while partnering closely with operations teams and Fleet Managers to ensure freight moves efficiently and customers receive exceptional service.</p><p><br></p><p>What You'll Do</p><ul><li>Manage daily communication for assigned customer accounts.</li><li>Serve as the primary customer-facing contact for transportation and service-related needs.</li><li>Build and maintain loads within transportation systems.</li><li>Track freight and provide timely shipment updates.</li><li>Coordinate with Fleet Managers, drivers, and operations teams to ensure service expectations are met.</li><li>Resolve issues proactively and communicate solutions to customers.</li><li>Monitor shipment activity and maintain accurate records and documentation.</li><li>Partner with teammates in a pod-based environment where customer service and operations teams work together to support customer accounts.</li><li>Assist with operational tasks and special projects as business needs require.</li></ul><p>What We're Looking For</p><ul><li>Previous experience in logistics, transportation, dispatch, fleet operations, customer service, or supply chain is highly preferred.</li><li>Strong organizational and multitasking abilities.</li><li>Excellent verbal and written communication skills.</li><li>Ability to remain calm and effective in a fast-paced, changing environment.</li><li>Strong problem-solving skills and attention to detail.</li><li>Proficiency with Microsoft Office and business systems.</li></ul><p>Ideal Backgrounds</p><p>Successful candidates often come from:</p><ul><li>Transportation and logistics operations</li><li>Dispatch or routing environments</li><li>Supply chain and freight coordination</li><li>Customer service or account management roles</li><li>Hospitality and service industries, such as restaurant, retail, or hotel operations, where managing multiple priorities is essential</li></ul><p>Why Join This Team?</p><ul><li>Join a growing operation supporting one of the nation's largest team-driving networks.</li><li>Work in a collaborative, team-oriented environment.</li><li>Gain exposure to both customer-facing and operational aspects of transportation management.</li><li>Opportunity for long-term career growth within a stable and expanding organization.</li></ul><p>If you're organized, customer-focused, and enjoy coordinating multiple moving pieces while delivering exceptional service, we'd love to hear from you.</p>
<p>This search is being conducted by Steve Spinello.</p><p><br></p><p>Project Manager-Human Resources</p><p>Location-Hybrid-Dalton, GA</p><p>Permanent Placement</p><p><br></p><p>I’m working with a company that’s looking to add a Human Resources Project Manager to lead several high-impact initiatives across HR, finance, and business operations.</p><p>This is not a traditional HR role, and it’s not a back-office project seat where you just track timelines and send status updates. They need someone who can step into complex people, compensation, and organizational projects, bring structure to the work, and help drive meaningful change. This role will focus on projects tied to commission structure design, job and role description development, performance management platform implementation, and departmental restructuring. It’s a strong fit for someone who understands how HR strategy connects to finance, operations, and organizational growth. If you’ve led projects involving compensation programs, job architecture, organizational design, performance management systems, or cross-functional transformation, this could be a very strong opportunity.</p><p>What you’ll be doing:</p><ul><li>Lead HR transformation and process improvement projects from planning through execution</li><li>Manage commission structure review, redesign, and rollout in partnership with HR, finance, and leadership</li><li>Drive role description and job documentation standardization to support organizational clarity and workforce planning</li><li>Oversee implementation or enhancement of a performance management platform</li><li>Partner with leadership on organizational design and departmental restructuring efforts</li><li>Coordinate across HR, finance, operations, IT, and executive stakeholders</li><li>Build project plans, timelines, milestones, resource plans, and communication strategies</li><li>Manage risks, dependencies, change impacts, training, and adoption efforts</li><li>Ensure new processes and systems are scalable, documented, and aligned with business goals</li></ul><p>Why this role stands out:</p><ul><li>Title: Human Resources Project Manager</li><li>Hybrid work arrangement with majority of time in office</li><li>High-visibility role with meaningful exposure to leadership</li><li>Opportunity to influence compensation structure, performance systems, and organizational design</li><li>Broad cross-functional impact across HR, finance, operations, and executive teams</li><li>Strong fit for someone who likes building order out of complexity and wants work that actually moves the business</li></ul><p>If you’re a project manager who can navigate both people strategy and business process, and you know how to drive change without losing stakeholder buy-in, I’d be glad to connect.</p><p>Message me directly for more details or to discuss whether this opportunity could be the right fit.</p>
<p>This search is being conducted by Steve Spinello.</p><p><br></p><p><strong>Director of Finance</strong></p><p><strong>Divisional Finance Leadership | High-Impact Role</strong></p><p>Our client is looking for a <strong>Director of Finance</strong> who can step in, take ownership, and help drive the business forward. This person will be in the mix with leadership, operations, and finance teams, digging into results, reviewing margins, spotting issues early, and helping the business make smarter decisions faster. If you know how to connect the numbers to what’s really happening in the field, can lead consolidated divisional reporting, and aren’t afraid to challenge assumptions, this could be a strong fit.</p><p>What You’ll Own</p><ul><li>Lead <strong>divisional finance</strong> activities across a multi-entity, project-based business</li><li>Oversee <strong>consolidated reporting</strong>, including weekly, month-end, and quarterly results</li><li>Analyze <strong>business performance, project margins, forecasts, and financial trends</strong></li><li>Partner with operations leaders to review what’s working, what’s not, and where course corrections need to happen</li><li>Drive visibility around <strong>job costing, WIP, project financial performance, and profitability</strong></li><li>Lead the review of month-end project reporting and percentage-of-completion accounting</li><li>Work closely with accounting to ensure revenue recognition and contract balances are accurate</li><li>Manage and develop regional finance/project finance team members</li><li>Review forecasts and help leadership understand risks, gaps, and opportunities</li><li>Support bonus calculations tied to project performance and financial results</li><li>Tighten up processes, improve reporting, and bring more automation and scale to the finance function</li><li>Jump into systems upgrades, implementations, and integrations as needed</li></ul><p>Why This Role Stands Out</p><p>This is a chance to step into a visible finance leadership role where you can actually influence outcomes. The company is growing, the environment is fast-moving, and they need someone who can bring structure, insight, and a little edge to the finance function. It’s a great fit for someone who likes being close to the business, not buried in spreadsheets all day. If you’d like to hear more, apply now.</p>
<p>Are you an experienced healthcare scheduling professional with strong Epic experience? We are partnering with a leading healthcare organization to identify three Remote Patient Schedulers<strong> </strong>who can provide immediate support across multiple clinic locations.</p><p><br></p><p>This is an excellent opportunity to join a collaborative patient access team where your ability to efficiently manage scheduling requests, navigate Epic, and coordinate authorizations will directly impact patient access to care.</p><p><br></p><p>Position Overview</p><p>As a Remote Patient Scheduler, you will work from a centralized scheduling queue, assisting patients with appointment scheduling, referrals, and insurance authorizations across multiple specialty clinics. The ideal candidate is detail-oriented, customer-focused, and comfortable managing a high volume of work while maintaining exceptional accuracy.</p><p><br></p><p>Key Responsibilities</p><ul><li>Manage incoming scheduling requests through Epic work queues</li><li>Schedule patient appointments across multiple clinic locations and specialties</li><li>Verify patient demographics and insurance information</li><li>Obtain, verify, and document referrals and insurance authorizations</li><li>Coordinate appointment availability with providers and clinic teams</li><li>Communicate appointment details, preparation instructions, and authorization requirements to patients</li><li>Ensure scheduling activities comply with payer and organizational guidelines</li><li>Accurately document all patient interactions within Epic</li><li>Maintain productivity and service-level expectations while delivering an exceptional patient experience</li></ul><p><strong>If you have Epic experience and enjoy helping patients navigate their healthcare journey, we encourage you to apply immediately. These openings are moving quickly, and our client is actively interviewing qualified candidates now.</strong></p><p><br></p>
<p>This search is being conducted by Steve Spinello.</p><p><br></p><p>I’m currently partnering with a <strong>multi-site manufacturer</strong> in <strong>Chattanooga, TN</strong> on a <strong>corporate Senior Benefits & Leave Specialist</strong> search.</p><p>This opportunity is ideal for an HR professional with strong, hands-on experience managing the full scope of <strong>benefits administration</strong> in a complex environment. The primary focus of the role is benefits ownership, including:</p><ul><li><strong>Day-to-day administration</strong> of medical, dental, vision, life, disability, retirement, and related benefit plans</li><li><strong>Open enrollment planning and execution</strong>, including employee communications, system setup, testing, education, and issue follow-up</li><li><strong>Benefits auditing and reconciliation</strong>, including eligibility reviews, invoice auditing, payroll deduction review, and carrier billing discrepancies</li><li><strong>Issue resolution</strong>, with the ability to independently investigate and solve escalated benefits, enrollment, system, feed, and vendor issues</li><li><strong>Compliance oversight</strong> tied to ACA, COBRA, HIPAA, ERISA, Section 125, and related benefit regulations</li><li><strong>Vendor, broker, and carrier partnership management</strong>, ensuring service levels are met and problems are resolved quickly and accurately</li><li><strong>HRIS and carrier feed oversight</strong>, including auditing enrollment data, identifying root causes of errors, and validating updates or changes</li></ul><p>While the role does support <strong>leave of absence administration</strong>, including FMLA and ADA-related matters, that is a secondary part of the position compared to the benefits responsibility.</p><p>The ideal background will include experience in a <strong>corporate, multi-site setting</strong>, preferably within <strong>manufacturing</strong> or another environment with a large and operationally complex employee population.</p><p>If you’ve led benefits administration in a setting like this—or know someone who has—I’d be glad to connect and share more details. Please message me directly.</p>
<p>Looking for extra income without committing to a full-time schedule? We are seeking a dependable and detail-oriented administrative professional to provide occasional office coverage when team members are out of the office. This is an excellent opportunity for someone who enjoys office environments, values flexibility, and is comfortable working independently during slower periods.</p><p><br></p><p>What You'll Be Doing:</p><ul><li>Scan invoices and maintain organized digital records for the accounting team</li><li>Enter data accurately into internal systems</li><li>Provide general administrative support to keep the office running smoothly</li><li>Assist with project coordination, task tracking, and document preparation</li><li>Answer incoming phone calls and greet visitors professionally</li><li>Support the team during operational transitions and software implementation activities</li><li>Handle routine clerical duties including filing, correspondence, and document management</li></ul><p>Why This Opportunity?</p><ul><li>Flexible, as-needed scheduling</li><li>Great for retirees, part-time workers, parents returning to the workforce, or professionals seeking supplemental income</li><li>Opportunity to gain experience with a respected local organization</li><li>Friendly office environment with a manageable workload</li><li>Meaningful work that helps keep business operations running smoothly during employee absences</li></ul><p>If you enjoy supporting a team, staying organized, and appreciate a role that offers both flexibility and work-life balance, we'd love to hear from you. Apply today to be considered for upcoming coverage needs in the South Pittsburg area.</p>