<p>We are looking for a detail-oriented Billing Clerk to join our team in Chattanooga, Tennessee. This long-term contract position requires a dedicated individual with excellent investigative and analytical skills. In this role, you will play a key part in ensuring the accuracy of billing processes and resolving payment-related issues effectively. Advanced technology proficiency required, especially Microsoft Excel!</p><p><br></p><p>Responsibilities:</p><p>• Monitor and investigate billing exceptions caused by partner policy interface issues, ensuring prompt resolution.</p><p>• Perform root cause analysis and implement corrective actions to ensure payments are accurately applied to customer accounts.</p><p>• Analyze and address policy health exceptions to maintain compliance and accuracy.</p><p>• Review credit card decline reports, categorize issues, and take appropriate actions to resolve them.</p><p>• Investigate credit card chargebacks and respond to institutions in a timely manner.</p><p>• Collaborate with vendors to maintain compliance with industry standards and best practices.</p><p>• Identify opportunities to streamline billing processes and enhance efficiency.</p><p>• Communicate effectively and provide regular updates on the status of billing activities.</p><p>• Work alongside Process Analysts to manage and resolve payment policy exceptions.</p><p>• Ensure proper application of corrective actions within relevant systems and work products.</p><p><br></p><p>If you are ready to put your skills to use for a busy team, we want to talk to you! This is an IMMEDIATE OPPORTUNITY, so please complete an application and call (423) 244-0726 for moe information TODAY! </p>