We are looking for a Customer Experience Specialist to join our team in Cleveland, Tennessee. In this role, you will provide outstanding customer support by handling inbound inquiries, scheduling service appointments, and maintaining accurate records. This is a Contract-to-permanent position, offering an excellent opportunity to grow your career in a collaborative and fast-paced environment.<br><br>Responsibilities:<br>• Address incoming customer calls regarding service, maintenance, and repair inquiries.<br>• Schedule service appointments and coordinate the dispatch of technicians to ensure timely resolutions.<br>• Provide reassurance and effective solutions to customers while maintaining a positive experience.<br>• Create and update customer accounts in internal systems with precision and attention to detail.<br>• Manage and organize account information using spreadsheets and administrative tools.<br>• Conduct follow-up activities to ensure customer concerns are fully addressed.<br>• Maintain detailed records of service requests, appointments, and customer interactions.<br>• Assist in general administrative duties to support the team’s operations.
<p>We are looking for a skilled and detail-oriented Bookkeeper to join our client's team in Chattanooga, Tennessee. In this role, you will be responsible for managing financial records, overseeing accounts payable and receivable, and ensuring accurate compliance with accounting standards. </p><p><br></p><p>Responsibilities:</p><p>• Process and record vendor invoices, ensuring accuracy and timely payments.</p><p>• Manage weekly check runs and maintain effective communication with vendors and subcontractors to address payment inquiries.</p><p>• Assist in the accurate processing of accounts payable and receivable transactions.</p><p>• Support biweekly payroll processing and oversee retirement contribution entries in the designated online portal.</p><p>• Perform monthly reconciliations for bank, credit card, and loan accounts to ensure accurate financial records.</p><p>• Contribute to job costing analysis, profitability reporting, and the preparation of financial spreadsheets.</p><p>• Assist in the preparation of annual tax documentation, including subcontractor 1099 forms.</p><p>• Maintain strict confidentiality of all financial data and ensure compliance with relevant regulations.</p><p>• Collaborate with external accounting professionals to support audits and other financial reviews.</p><p><br></p><p>The Bookkeeper role offers excellent work/life balance in a small, family owned environment, with flexibility and a benefits package. This is a great opportunity to join a growing organization and have impact while increasing your accounting exposure. This role is on site.</p>
<p>We are looking for a skilled Medical Billing/Claims/Collections specialist to join our team on a contract basis. This role is based in Chattanooga, Tennessee, and requires expertise in Medicare billing and claims management. The position focuses on resolving returned claims due to clerical errors while ensuring accuracy and efficiency in all billing processes. This is an in-office position, with a Monday-Friday schedule.</p><p><br></p><p>Responsibilities:</p><p>• Review and correct Medicare claims that have been returned due to clerical errors.</p><p>• Refile claims with updated and accurate information to ensure successful submission.</p><p>• Monitor billing processes to identify trends in denials and implement corrective measures.</p><p>• Conduct appeals for denied claims, providing necessary documentation and follow-up.</p><p>• Collaborate with team members to maintain consistency and accuracy in billing practices.</p><p>• Utilize hospital billing systems to process claims efficiently and accurately.</p><p>• Communicate with insurance providers to clarify billing issues and secure payment.</p><p>• Maintain detailed records of claims, appeals, and collections for auditing purposes.</p><p>• Ensure compliance with Medicare regulations and guidelines in all billing activities.</p><p><br></p><p>Please complete an application and call (423) 237-7921 for IMMEDIATE consideration! </p>
