We are looking for a dedicated Customer Experience Specialist to join our team in Cleveland, Tennessee. In this role, you will serve as the first point of contact for customers, ensuring their needs are addressed promptly and efficiently. This is a Contract to permanent position where you will play a critical role in delivering exceptional service and maintaining strong customer relationships.<br><br>Responsibilities:<br>• Respond to incoming customer calls and inquiries related to service, maintenance, and repair needs.<br>• Schedule service appointments and coordinate technician dispatch to resolve customer issues swiftly.<br>• Provide reassurance and resolve concerns to ensure a positive and seamless customer experience.<br>• Accurately enter new customer accounts and update existing records in company systems.<br>• Track and organize customer and service information using spreadsheets and other administrative tools.<br>• Handle follow-up communication with customers to ensure their needs are fully addressed.<br>• Assist with general administrative tasks to support team efficiency and organization.<br>• Prioritize and manage urgent customer requests while maintaining attention to detail.<br>• Act as a brand ambassador by delivering high-quality service that fosters loyalty and trust.<br>• Utilize CRM tools and office software to manage customer interactions and maintain accurate records.
Job Title: Administrative Purchasing Coordinator<br>Location: Chattanooga, TN (100% onsite)<br>Schedule: Monday–Friday, 8:30 am–5:00 pm<br>Employment Type: Temporary to Hire<br><br>Overview:<br>We are a small, family-owned business seeking a flexible and detail-oriented Administrative Purchasing Coordinator. This role provides essential administrative support to the Purchasing Manager and the broader office team.<br><br>Key Responsibilities:<br><br>Answer incoming phone calls and greet visitors in a professional manner.<br>Provide general administrative support to the Purchasing Manager.<br>Assist with ordering parts/products and tracking delivery dates/times using Microsoft Excel.<br>Match, file, and organize purchasing paperwork.<br>Perform general administrative duties as needed to support office operations.<br>Take on additional tasks and adapt to changing daily priorities.<br><br>Top 3 Skills Required:<br>Exceptional customer service ability.<br>Strong organizational skills.<br>Technical proficiency with multiple Windows-based programs.<br><br>Additional Requirements:<br>Desire and flexibility to take on extra tasks as needed.<br>Willingness to undergo background and drug screening.<br>Provide positive references from previous employment.<br><br>Please apply online and call our office to schedule a personal interview 423-265-5561.
<p>The ideal candidate will assist our office with diverse projects and provide administrative support to our office personnel. This role will include front office duties, greeting visitors, answering phone calls, database management, file management, providing backup assistance to accounting and marketing, and day-to-day office tasks. </p><p><br></p><p>Responsibilities and Duties including but not limited to</p><p><br></p><p>• Provide front-desk coverage by managing a multiline phone system, greeting guests as they enter the office, and maintaining an organized, clean office environment</p><p>• Managing incoming/outgoing mail and shipments </p><p>• Provide administrative support to senior leaders, and other departments such as accounting, marketing, brokerage, and property management</p><p>• Preparing letters, mailings, spreadsheets, and forms</p><p>• Coordinating company meetings/schedules in the office and via video-conference</p><p>• Maintain company files and organize the file room </p><p>• Scanning Invoices, copying and binding presentations</p><p>• Coordinate mailings for brokers</p><p>• Maintain the databases for listing services </p><p>• Manage mailing lists</p><p>• Order and oversee office supplies and inventory</p><p>• Purchase office equipment and furniture.</p><p>• Oversee Broker Licenses, CEUs and Insurance</p><p>• Organize food deliveries for group meetings</p><p>• Perform other relevant duties when needed</p><p><br></p><p>This description is meant to be an outline and is not intended to list all duties and responsibilities.</p><p><br></p><p><br></p><p>Requirements</p><p>• 2+ years of administrative/office experience preferred</p><p>• Outstanding written and verbal communication skills</p><p>• Excellent organizational skills and self-motivated</p><p>• Experience in data entry & file management</p><p>• Ability to work independently and as part of a team</p><p>• Must have proficiency in Microsoft Office Suite (Word, Excel)</p><p>• Answer multi-line phone system</p><p>• Ability to prioritize tasks according to urgency and meet deadlines</p><p>• Attention to detail and problem-solving skills</p><p><br></p><p>This Job Is Ideal For Someone Who Is:</p><p>• People-oriented – enjoys interacting with people</p><p>• Adaptable/Flexible – enjoys doing work that requires frequent shifts in direction</p><p>• Achievement-oriented – loves to take on challenges</p>
<p>We are seeking a skilled Medical Billing Specialist to join a busy team and assist with processing and submitting medical insurance invoices and claims. The successful candidate will be responsible for ensuring accurate and timely submission of claims to insurance companies, reviewing and verifying insurance information, and resolving any issues or errors related to patient accounts.</p><p> </p><p>As a Medical Billing Specialist, you will work in this fast-paced environment, collaborating with other members of the medical billing team to ensure efficient and effective billing and claims processing. The ideal candidate will have strong attention to detail, excellent communication and customer service skills, and the ability to work independently. **This is an onsite role in the greater Chattanooga/North Georgia area**</p><p> </p><p>Responsibilities:</p><ul><li>Process and submit medical insurance claims accurately and in a timely manner</li><li>Review and verify patient insurance information, including policy numbers and coverage</li><li>Resolve any issues or errors related to patient billing</li><li>Communicate with patients and insurance companies regarding claim status and payment</li><li>Collaborate with other members of the medical billing team to ensure efficient and effective claims processing</li><li>Maintain accurate records and documentation of claims and payments</li></ul><p>Please complete an application and call (423) 244-0726 directly for more information!</p><p> </p>
<p>Are you an experienced medical front office professional who thrives in a fast-paced, high-volume environment? Do you enjoy being the first point of contact for patients and playing a key role in delivering compassionate healthcare? If so, this could be an excellent next step in your career. </p><p><br></p><p>Robert Half is partnering with a growing nonprofit healthcare organization to fill a Medical Front Office Receptionist role at their main clinic near downtown Chattanooga—one of their busiest and most impactful locations. This position is open due to an <strong>i</strong>nternal promotion, reflecting the organization’s commitment to growth and development.</p><p><br></p><p>Why This Opportunity Stands Out</p><ul><li>Contract-to-hire role with long-term potential</li><li>Join a mission-driven nonprofit making a difference in the community</li><li>Work in a high-energy, team-oriented clinic environment</li><li>Opportunity to grow with an organization that promotes from within</li></ul><p>What You’ll Do</p><ul><li>Serve as the welcoming first point of contact for patients, both in person and over the phone</li><li>Manage high-volume patient check-in and check-out, ensuring accuracy and efficiency</li><li>Verify patient demographics, insurance information, and collect required documentation</li><li>Schedule appointments and coordinate patient flow in a busy clinic setting</li><li>Enter and update patient information in the EMR system</li><li>Collaborate closely with clinical and administrative staff to ensure a smooth patient experience</li></ul><p>What We’re Looking For</p><ul><li>Prior experience in a medical front office or healthcare reception role (required)</li><li>Proven ability to thrive in a fast-paced, high-volume patient intake environment</li><li>Experience with Epic and/or OCHIN EMR is highly valued</li><li>Strong customer service skills with a compassionate, patient-first mindset</li><li>Excellent communication, organization, and attention to detail</li><li>Reliable, professional, and comfortable juggling multiple priorities</li></ul><p>Location</p><ul><li>Main clinic near downtown Chattanooga</li></ul><p>If you’re a medical front office professional looking for stability, growth, and the chance to be part of a meaningful healthcare mission, we’d love to connect with you.</p>
<p><strong>Medical Front Office Floater</strong></p><p><strong>Specialty Healthcare Practice | Chattanooga, TN & Surrounding Areas</strong></p><p>Are you a calm, organized professional who thrives in a fast-paced medical environment and enjoys variety in your day? A respected specialty healthcare practice with a primary office in Chattanooga and three satellite locations is seeking a Medical Front Office Floater to join their growing team.</p><p>This is a dynamic, long-term opportunity for someone who enjoys being a go-to team player, learning multiple departments, and making a meaningful difference in patient experience.</p><p><br></p><p><strong>What You’ll Do</strong></p><p>Initially, you’ll be based primarily at the main Chattanooga office, supporting a high-volume front desk while delivering exceptional patient care. Your responsibilities will include:</p><ul><li>Warmly welcoming patients and managing check-in and check-out</li><li>Verifying insurance, collecting copays, and ensuring accurate documentation</li><li>Scheduling appointments and managing calendars efficiently</li><li>Answering and triaging phones as needed</li><li>Prioritizing tasks in a busy, fast-moving environment while maintaining accuracy</li><li>Interacting with patients in a positive, calm, and reassuring manner</li></ul><p>Once fully trained, you’ll:</p><ul><li>Float to satellite offices to provide coverage for vacations or call-outs</li><li>Cross-train in the call center and physician dispatch departments</li><li>Serve as a versatile support resource across multiple teams</li></ul><p><br></p><p><strong>What We’re Looking For</strong></p><ul><li>Prior experience in a medical front office<strong> </strong>or healthcare administrative role</li><li>Strong multitasking and prioritization skills in a high-volume setting</li><li>A flexible, adaptable mindset—you’re comfortable with change and variety</li><li>Excellent communication skills with a patient-first approach</li><li>Dependability and professionalism—you’re someone the team can count on</li></ul><p><br></p><p><strong>Schedule & Availability</strong></p><ul><li>Availability between 6:45 AM – 5:00 PM, depending on office coverage needs</li><li>8-hour shifts only (no extended workdays)</li><li>Some travel to nearby satellite offices required </li></ul><p><br></p><p><strong>Why This Role Stands Out</strong></p><ul><li>Variety in your work—no two days look the same</li><li>Opportunity to cross-train and expand your skill set</li><li>Become a key, valued player in a collaborative healthcare team</li><li>Stability with growth potential in a well-established specialty practice</li></ul><p><br></p><p>If you enjoy staying busy, learning new systems, and helping patients feel supported during their care journey, this could be a fantastic next step in your healthcare career.</p>
