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2 results for Customer Service in Chattanooga, TN

Cleveland, TN
onsite
Contract / Temporary to Hire
18.05 - 20.9 USD / Hourly
We are looking for a Customer Experience Specialist to join our team in Cleveland, Tennessee. In this Contract to permanent position, you'll have the opportunity to make a meaningful impact by ensuring customers receive exceptional service and support. This role is ideal for individuals who thrive in a fast-paced environment and enjoy helping others while managing multiple tasks efficiently. Responsibilities: • Handle inbound customer calls to address service, maintenance, and repair inquiries. • Schedule service appointments and coordinate technician dispatch to resolve customer concerns promptly. • Deliver outstanding customer service by addressing issues, providing reassurance, and ensuring a seamless experience. • Create and update customer accounts in the company's system to maintain accurate records. • Manage and organize account and service details using spreadsheets and other administrative tools. • Follow up on customer requests to ensure resolution and satisfaction. • Assist with administrative duties, including tracking appointments and running reports for organizational efficiency. • Prioritize urgent customer needs while managing ongoing tasks effectively. • Act as a brand ambassador by maintaining customer trust and encouraging referrals through excellent service.
2026-04-15T00:00:00Z

Chattanooga, TN
onsite
Contract / Temporary to Hire
24.5 - 30.25 USD / Hourly
Client Services Administrator Are you a highly professional administrator with a passion for helping others? Our wealth management team is seeking a Client Services Administrator to deliver exceptional administrative and client service support in a fast-paced, client-focused office environment. Key Responsibilities: Meet and greet clients, providing a welcoming and polished first impressionAnswer client and internal phone calls promptly and courteouslyOversee office operations, ensuring a smooth and efficient workplaceSchedule, set up, and coordinate client meetings and appointmentsOrder office supplies and proactively maintain inventory levelsMonitor and ensure that all office equipment is fully operable and well stockedCollect and process client fees on a monthly basisEnter client orders into our internal system with accuracy and attention to detailProcess account changes and updates at client requestHandle other general administrative duties as needed to support the team Why Join Our Team? Direct hire, full-time opportunity with a well-established wealth management firmExcellent benefits package, including a robust PTO/Vacation allowance How to Apply: Please submit your resume via this job posting and call our office directly to schedule a personal interview at 423-265-5561. We look forward to hearing from you—apply today to take the next step in your administrative career!
2026-04-10T00:00:00Z