We are looking for an experienced Controller to oversee the financial operations of a manufacturing facility in Statesville, North Carolina. This is a long-term contract position that requires a strong background in accounting, financial reporting, and cost management within a manufacturing environment. The role offers an opportunity to streamline processes and provide strategic financial leadership while supporting organizational growth.<br><br>Responsibilities:<br>• Oversee daily financial operations, including accounts payable (AP), accounts receivable (AR), and general ledger activities.<br>• Prepare accurate and timely financial statements and reports for corporate review.<br>• Post journal entries and ensure proper reconciliation of accounts.<br>• Manage manufacturing cost accounting processes, ensuring precise tracking and analysis of production costs.<br>• Perform inventory accounting and maintain accurate records of stock valuation.<br>• Develop and implement internal controls to safeguard company assets and ensure compliance with financial regulations.<br>• Collaborate with corporate teams to consolidate financials and align reporting standards.<br>• Analyze financial data to identify trends and provide actionable insights to support decision-making.<br>• Lead efforts to clean up and organize financial systems, ensuring readiness for a permanent Controller.<br>• Support audits and ensure all financial documentation is complete and accurate.
<p>We are seeking a detail-oriented professional to play a vital role in monitoring and managing various financial processes, including cash operations, reconciliation, and reporting. In this role, you will collaborate with various teams, external partners, and systems to ensure financial accuracy and mitigate discrepancies. The ideal candidate will possess strong skills in analysis, communication, and independent problem-solving, combined with a solid background in financial systems and practices.</p><p><strong>Key Responsibilities</strong></p><ul><li>Perform account reconciliations to maintain accuracy in financial records.</li><li>Investigate and resolve transaction discrepancies and variances.</li><li>Provide dedicated support to field locations for cash-related operations.</li><li>Maintain and analyze financial records, ensuring proper journal entries and account representation in line with accounting standards.</li><li>Engage in regular communication with internal and external stakeholders to uphold process integrity.</li><li>Experience with Chargebacks is a plus</li></ul><p><strong>Additional Duties</strong></p><ul><li>Collaborate on exception handling and reporting.</li><li>Generate and analyze financial reports on a recurring basis.</li><li>Assist with month-end processes, including reconciliations and reporting deliverables.</li><li>Provide backup support across the team as needed.</li><li>Participate in ad hoc projects and other assigned responsibilities.</li></ul>
We are looking for an experienced Accounts Receivable Manager to oversee and optimize the company's financial operations in Charlotte, North Carolina. This role involves managing collections, cash applications, and billing processes while ensuring accuracy in reporting and compliance with company policies. The ideal candidate will have a strong background in accounts receivable and a proactive approach to improving efficiency.<br><br>Responsibilities:<br>• Supervise and manage the accounts receivable team to ensure timely and accurate processing of invoices and payments.<br>• Oversee the commercial collections process, ensuring outstanding balances are resolved efficiently.<br>• Monitor and maintain cash application workflows to ensure proper allocation of payments.<br>• Analyze aging reports to identify trends and address overdue accounts.<br>• Lead billing functions, ensuring all invoices are issued promptly and accurately.<br>• Collaborate with other departments to streamline accounts receivable processes and enhance operational efficiency.<br>• Utilize Viewpoint Vista software to manage and track financial data effectively.<br>• Prepare detailed reports on accounts receivable performance for senior management.<br>• Develop and implement strategies to improve collection rates and reduce delinquency.<br>• Ensure compliance with company policies and financial regulations in all accounts receivable activities.
<p>We are looking for a Controller to oversee financial operations and ensure the accuracy of accounting processes within our organization. This role requires a detail-oriented individual who can manage budgeting, forecasting, and month-end close activities while maintaining compliance with financial regulations. Join our team located south of Charlotte and contribute to the company’s financial health and strategic planning.</p><p><br></p><p>Responsibilities:</p><p>• Manage month-end close processes to ensure accurate and timely financial reporting.</p><p>• Develop and oversee budgeting and forecasting activities to support organizational goals.</p><p>• Ensure compliance with financial regulations and internal policies.</p><p>• Provide leadership and guidance to the accounting and finance teams.</p><p>• Prepare and analyze financial statements to assist in strategic decision-making.</p><p>• Monitor cash flow and manage financial risk effectively.</p><p>• Collaborate with other departments to align financial planning with operational needs.</p><p>• Implement process improvements to enhance efficiency in financial operations.</p><p>• Review and approve journal entries, reconciliations, and other accounting tasks.</p><p>• Lead audits and coordinate with external auditors to ensure compliance.</p>
We are looking for an experienced Assistant Controller to join a dynamic property management company in Charlotte, North Carolina. This role offers the opportunity to lead a small team while managing critical financial operations, including month-end processes and reporting. The ideal candidate will bring expertise in general ledger management and a strong background in financial audits.<br><br>Responsibilities:<br>• Manage and oversee month-end closing procedures to ensure timely and accurate financial reporting.<br>• Supervise and support a small team in completing daily accounting tasks and maintaining compliance.<br>• Perform reconciliations for bank accounts and other financial statements, ensuring accuracy and consistency.<br>• Maintain and monitor the general ledger, ensuring proper categorization and documentation of transactions.<br>• Prepare and review financial reports, providing insights to support organizational decision-making.<br>• Collaborate with auditors during financial statement audits and address any inquiries efficiently.<br>• Ensure adherence to accounting standards and regulations in all financial operations.<br>• Identify opportunities for process improvements and implement strategies to enhance efficiency.<br>• Assist in budgeting and forecasting activities to support organizational planning objectives.
We are offering an exciting opportunity for a Corporate Tax Manager in the Real Estate Fund sector based in Charlotte, North Carolina. In this role, you will be handling all tax-related concerns at different levels, including investment, REIT, fund, and corporate. You will also be working closely with senior management on various tax strategies, REIT compliance, transaction support, and non-domestic investor tax strategy.<br><br>Responsibilities:<br><br>• Act as the company's tax expert and liaison, coordinating tax responsibilities between internal teams and maintaining relationships with external tax advisors.<br>• Manage corporate tax compliance, planning, and strategizing.<br>• Enhance fund structuring to ensure investor tax efficiency, operational viability, and cost control.<br>• Collaborate with investor tax teams, particularly with non-domestic capital, to support capital raising efforts.<br>• Take the lead in REIT planning and operations, ensuring compliance and overseeing testing performed by external accounting firms.<br>• Research and implement tax strategies for future products and legislative changes.<br>• Provide support to asset management on various tax issues, coordinating with external tax advisors.<br>• Evaluate the tax impact on transactions and ensure deal teams are well-informed on key issues.<br>• Use your skillset in CCH Sales Tax, Compliance software, Annual Income Tax Provision, Compliance, CPA, and Fund Accounting to perform your role effectively and efficiently.
We are looking for a Project Controller to join our team in Charlotte, North Carolina. In this role, you will oversee financial reporting for solar and wind energy projects, ensuring compliance with accounting standards and project agreements. You will collaborate with internal and external stakeholders to deliver accurate and timely financial data that supports strategic decision-making.<br><br>Responsibilities:<br>• Prepare quarterly unaudited and annual audited financial statements for assigned energy projects and partnerships.<br>• Maintain and analyze detailed trial balances for project portfolios, ensuring accuracy and completeness.<br>• Monitor and ensure compliance with debt covenants and applicable accounting standards.<br>• Conduct analytical reviews of project performance, providing insights to both management and external parties.<br>• Prepare periodic filings, including debt service coverage ratios, for project financing requirements.<br>• Review financing and partnership agreements to gain a thorough understanding of assigned projects.<br>• Respond to ad hoc requests from internal teams and external stakeholders, ensuring timely and accurate reporting.<br>• Collaborate with lenders and other parties to meet reporting obligations under project financing agreements.<br>• Support special projects related to financial reporting or compliance as assigned.
We are looking for a skilled Financial Project Manager to oversee and enhance financial operations within our organization. This long-term contract position is based in Rock Hill, South Carolina, and requires a proactive individual with a strong background in accounting and process documentation. If you have at least three years of experience and a passion for optimizing workflows, we encourage you to apply.<br><br>Responsibilities:<br>• Analyze and document existing financial processes to identify areas for improvement.<br>• Implement best practices to streamline operations across accounting, HR, purchasing, and customer service functions.<br>• Develop and maintain process documentation to ensure consistency and compliance.<br>• Collaborate with cross-functional teams to support operational efficiency.<br>• Oversee budgeting, billing, and auditing activities to maintain financial accuracy.<br>• Utilize accounting software systems and Microsoft Office tools to manage project tasks effectively.<br>• Ensure adherence to company policies and procedures while driving process enhancements.<br>• Monitor financial data to prepare reports and provide actionable insights to stakeholders.<br>• Conduct regular reviews of system workflows to optimize performance.
<p>We're partnering with one of the top public accounting firms in the region—known for its <em>exceptional culture, client loyalty, and long-term team retention</em>—to add a <strong>Tax Senior Manager</strong> to their growing practice.</p><p><br></p><p>💼 <strong>Why This Role Stands Out</strong>:</p><p> ✔️ Excellent work-life balance – even during busy season</p><p> ✔️ Competitive salary + bonus + top-tier benefits package</p><p> ✔️ Supportive, high-performing team confirmed by our past placements</p><p> ✔️ Clear leadership path with true long-term growth opportunity</p><p> ✔️ Flexible hybrid/remote options depending on location</p><p><br></p><p>🛠️ <strong>Key Responsibilities</strong></p><p> • Review complex individual, corporate, and partnership tax returns</p><p> • Lead client engagements and develop long-term relationships</p><p> • Manage, mentor, and develop a team of tax staff and seniors</p><p> • Advise clients on tax planning strategies and compliance matters</p><p> • Coordinate with audit and advisory teams to deliver integrated solutions</p><p> • Stay current with tax laws and proactively guide clients accordingly</p><p> • Contribute to firm growth through client service excellence and business development</p>
<p><strong>Payroll & Employee Compensation Accountant</strong></p><p><em>Shared Services – HR & Finance</em></p><p><br></p><p>We’re seeking a detail-oriented Payroll & Employee Compensation Accountant to support our HR and Finance teams. In this role, you’ll manage payroll processing, employee allowances, reimbursements, and expense tracking while ensuring compliance with labor laws and company policies. You’ll also provide reporting and insights that help leadership make informed decisions.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Process and review payroll with accuracy and confidentiality.</li><li>Manage allowances, bonuses, commissions, reimbursements, and per diems.</li><li>Monitor timekeeping, leave balances, and attendance compliance.</li><li>Track expenses, petty cash, and employee reimbursements while enforcing spend policies.</li><li>Lead payroll and timekeeping overviews during onboarding.</li><li>Prepare payroll and labor cost reports, supporting HR, Finance, and year-end audits.</li></ul><p><br></p>
<p>We’re hiring on behalf of a <strong>top-rated public accounting firm</strong> with a reputation for outstanding culture, excellent client relationships, and truly <strong>sustainable work-life balance</strong>—validated by multiple successful placements.</p><p><br></p><p>✨ <strong>Why This Firm?</strong></p><p> ✔️ Hybrid flexibility (after onboarding)</p><p> ✔️ Generous PTO & benefits (401k + match, top-tier healthcare, CPA support)</p><p> ✔️ Manageable busy season—max 50–55 hours</p><p> ✔️ Collaborative team & excellent onboarding process</p><p><br></p><p><strong>🔍 What You’ll Do:</strong></p><ul><li>Lead and review audit engagements for diverse clients including nonprofits, governments, and mid-sized businesses</li><li>Manage staff, develop client relationships, and ensure high-quality deliverables</li><li>Supervise audit fieldwork, risk assessments, and internal control evaluations</li><li>Support training and development of junior team members</li><li>Participate in firm initiatives to improve efficiency and client service</li></ul>
<p>Robert Half is working with a great company who is looking to bring on a Tax Manager - Indirect. The ideal candidate will be responsible for overseeing all indirect tax related decisions and activities in the organization. You will help stay tax-compliant and help build efficiencies for the team.</p><p><br></p><p>Key Responsibilities</p><ul><li>Manage the preparation, review, and timely filing of all indirect tax returns (sales & use, property, etc.) across multiple jurisdictions.</li><li>Oversee accurate calculation and remittance of indirect tax liabilities.</li><li>Maintain tax calendar and ensure all deadlines are met to avoid penalties.</li><li>Provide guidance to business units on tax implications for transactions, contracts, and new business initiatives.</li><li>Research and interpret complex indirect tax laws and regulations to ensure compliance and identify potential savings opportunities.</li><li>Partner with accounting and finance teams to ensure tax considerations are integrated into financial planning and reporting.</li><li>Manage indirect tax audits and inquiries from state, local, and international tax authorities.</li><li>Prepare documentation and support audit defense strategies.</li><li>Proactively identify tax risk areas and recommend mitigation strategies.</li><li>Implement and maintain tax automation tools and software to improve efficiency and accuracy in tax calculations and filings.</li></ul>
<p>We are seeking a detail-oriented and analytical professional to join our team as a <strong>Property Recoveries Analyst</strong>. In this role, you will serve as a key reviewer of billing and recovery processes, ensuring accuracy, compliance with lease terms, and adherence to contractual obligations. You will play a critical role in maintaining billing integrity, identifying variances, and supporting internal and external stakeholders with documentation and issue resolution.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Review recovery setups and billing deliverables for accuracy, completeness, and compliance with lease terms, system standards, and documentation protocols.</li><li>Partner with offshore teams by providing clear guidance on required modifications and interpreting lease language when needed.</li><li>Validate rebill corrections, ensuring supporting documentation is accurate and complete.</li><li>Maintain pursuit notes and CAM/Tax notes for audit and historical reference.</li><li>Perform month-over-month, quarter-over-quarter, and year-over-year recovery analyses, identifying material variances and overseeing resolution tracking.</li><li>Investigate recovery leakage at the site level, collaborating with cross-functional teams (Property Management, Insurance, and Tax) to identify root causes and develop corrective actions.</li><li>Leverage financial and operational data to provide insights that optimize recoveries and ensure compliance.</li><li>Contribute to documentation of standard operating procedures (SOPs) and process updates.</li><li>Partner with IT to identify and test system improvements that enhance efficiency and accuracy.</li><li>Mentor and train offshore team members on daily activities and best practices.</li><li>Respond to billing-related inquiries, providing documentation and clarification as needed.</li></ul><p><br></p>
We are looking for a detail-oriented Treasury Analyst to join our team in Charlotte, North Carolina. In this role, you will play a vital part in managing treasury operations, accounts payable functions, and financial analytics to support organizational goals. The ideal candidate will possess strong analytical skills and a collaborative mindset to ensure efficient cash flow management and compliance with internal policies.<br><br>Responsibilities:<br>• Oversee daily treasury functions, including payment processing, cash flow management, and bank account administration.<br>• Conduct detailed analysis of interest expenses and facilitate debt draw requests.<br>• Manage accounts payable operations, ensuring efficient handling of invoices, vendor relationships, and payment workflows.<br>• Prepare financial reports related to debt, liquidity planning, and cash balance monitoring.<br>• Forecast cash requirements at fund and property levels on a daily, weekly, and monthly basis.<br>• Collaborate with team members to plan and prioritize upcoming payments.<br>• Maintain records of quarterly debt metrics for cross-departmental use.<br>• Streamline processes for shared services teams by documenting workflows and providing oversight.<br>• Ensure vendor compliance with insurance and regulatory requirements while managing invoice processing in Yardi.<br>• Establish and maintain strong banking and vendor relationships to enhance organizational partnerships.
We are looking for a detail-oriented Administrative Assistant to join our team in Charlotte, North Carolina. In this role, you will play a pivotal part in supporting administrative processes and ensuring smooth communication with clients, legal professionals, and internal teams. This is a long-term contract position that offers the opportunity to work in a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Serve as the primary point of contact for external stakeholders, including realtors, attorneys, and home buyers, ensuring all interactions are clear and well-organized.<br>• Coordinate with attorneys to finalize closing documents and submit necessary files for accounting and revenue booking.<br>• Review and manage documentation to ensure accuracy and compliance, maintaining organized records in Salesforce.<br>• Utilize Salesforce, Excel, and E1 accounting software to track and manage data efficiently.<br>• Support the full lifecycle of home-closing operations, from initiation to completion, while adapting to urgent changes or high-priority tasks.<br>• Assist with data entry and administrative duties to keep processes running smoothly.<br>• Communicate effectively across all organizational levels, including peers, managers, and executives.<br>• Provide exceptional customer service by addressing inquiries and resolving issues promptly.<br>• Maintain organization and attention to detail in a fast-paced environment.<br>• Collaborate with internal teams to ensure seamless workflows and process improvements.
<p>Job Summary:</p><p>We are seeking a highly skilled and experienced NetSuite ERP Consultant to join our team. The ideal candidate will be responsible for implementing, customizing, optimizing, and supporting NetSuite solutions for our clients/organization. This role requires a deep understanding of NetSuite's capabilities, strong analytical skills, and the ability to translate complex business requirements into effective technical solutions.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>Implementation & Configuration: Lead or participate in all phases of NetSuite ERP implementations, including requirements gathering, system design, configuration, data migration, testing, and go-live support.</p><p><br></p><p>Customization & Development: Design, develop, and implement NetSuite customizations using SuiteScript, SuiteFlow, SuiteBuilder, and other NetSuite tools to meet specific business needs.</p><p><br></p><p>Integration: Plan and execute integrations between NetSuite and other third-party systems, leveraging SuiteTalk, RESTlets, and other integration methodologies.</p><p><br></p><p>Business Process Optimization: Analyze current business processes and recommend best practices and improvements utilizing NetSuite functionalities to enhance efficiency and effectiveness.</p><p><br></p><p>Support & Troubleshooting: Provide ongoing support, troubleshooting, and maintenance for NetSuite instances, resolving issues and ensuring system stability and performance.</p><p><br></p><p>Training & Documentation: Develop and deliver training sessions for end-users and administrators, and create comprehensive documentation (e.g., design documents, user manuals, process flows).</p><p><br></p><p>Client Relationship Management: Act as a trusted advisor to clients/internal stakeholders, managing expectations, communicating progress, and ensuring client satisfaction throughout projects.</p><p><br></p><p>Reporting & Analytics: Develop custom reports, searches, and dashboards within NetSuite to provide valuable business insights.</p><p><br></p><p>Stay Current: Keep abreast of new NetSuite features, releases, and industry best practices to continuously improve solutions and advise on future enhancements.</p>
<ul><li><strong>Position: Commercial Lending Professional (CONTRACT ROLE)</strong></li><li><strong>Location: 4201 Congress Street, Charlotte, North Carolina, 28209, United States</strong></li><li><strong>Type: Hybrid - 100% ONSITE</strong></li><li><strong>Anticipated Hourly Pay Range: $30 - $33/Hourly</strong></li><li><strong>Experience: Knowledge of commercial lending loan documentation and the ability to interpret standard commercial lending legal terms and language.</strong></li></ul><p> </p><p><strong>Job Description:</strong></p><ul><li>The Collateral Specialist (CS) Hybrid role will support the Group Manager in both production Collateral Specialist responsibilities (detailed below) and in business management responsibilities (also detailed below).</li><li>A CS serves as the primary loan operations contact for approx. 25-35 clients with asset based loans provided by JPMC. CS will maintain a professional and courteous manner with all borrowers, including assisting borrowers by answering questions and resolving problems promptly; queries to be expected are billing, availability, borrowing, or other system update requirement related (e.g. advance rate update via appraisal, change in sublimit or commitment, etc). </li><li>The CS will perform a post-loan closing review of the relationship, including review of loan agreement and field exam and confirm deal tickler setup</li><li>The CS will draft and maintain the Client Resource Guide for all assigned accounts and assist with loan onboarding. </li><li>The CS will monitor the timeliness and completeness of the client’s collateral reporting and verify authorized signatures are on the reports; CS will also advise the Credit Risk Manager of reporting inadequacies and other issues and, under the Credit Risk Manager’s direction, work with the borrower to resolve these problems. </li><li>CS will review, analyze, reconcile, and post the borrowing base certificate and/or sales and collection reports and supporting documentation to confirm the value of the borrower’s collateral as well as the availability and the collateral system; CS should be able to calculate ineligible and reconcile collateral to agings, perpetuals and financial statements or ledgers. </li><li>Collateral Specialists should also have an effective and regular line of communication with the Credit Risk Manager on assigned accounts, and alert them to any unusual trends observed in performing routine job duties. Other duties and special projects may be assigned by management. </li><li>From a Business Management perspective, the role will work closely with the Group Manager in building out an activity tracker for deal staffing, as well as general executive document preparations, assisting the Collateral Excellence Lead with performance management tool development and procedure library building, and working with the Product Owner team to develop executive management reporting. </li></ul><p><br></p>
<p>🚀 <strong>Compliance Manager Opportunity – Career Growth Awaits!</strong> ⚖️💼</p><p>Are you a passionate compliance professional seeking a career where strategic leadership meets cutting-edge regulatory expertise? We’re looking for a <strong>Compliance Manager</strong> to lead and shape the compliance program for an SEC-registered investment adviser. This is your chance to not only make an impact but also build toward a clear <strong>path to becoming a Chief Compliance Officer (CCO)</strong>!</p><p><br></p><p>💰 <strong>Compensation Highlights:</strong></p><p>✨ Competitive salary paired with a <strong>bonus target of 25-30%</strong> 🏆</p><p>✨ <strong>Carried interest on future funds</strong> for long-term financial growth 📈</p><p>✨ Robust benefits package to support your success</p><p>✨ Relocation reimbursement if needed</p><p><br></p><p>📋 <strong>What You’ll Do:</strong></p><p>✔️ Oversee the compliance program, ensuring it evolves with regulatory landscapes</p><p>✔️ Manage compliance records for pre-clearance approvals, marketing reviews, and fundraising regulations 🌐</p><p>✔️ Collaborate with external advisers and internal teams to ensure adherence to SEC regulations</p><p>✔️ Prepare for SEC audits, annual compliance reviews, and monitor financial rules like AI, cybersecurity, and AML 🛡️</p><p>✔️ Work closely with Finance and Accounting teams on reporting requirements</p><p><br></p><p>🌟 <strong>Why This Role is a Game-Changer:</strong></p><ul><li>Guided <strong>career growth</strong> with mentorship from the General Counsel & Chief Compliance Officer</li><li>Exposure to diverse aspects of compliance, from insider trading rules to global fundraising requirements</li><li>Opportunity to master tools like FINRA IARD and regulatory filings like Form ADV and Form PF</li></ul>
We are looking for a skilled Senior IT Auditor to join our team in Charlotte, North Carolina. In this role, you will assist clients in identifying and managing technology risks, improving efficiency, and ensuring compliance across various IT frameworks and systems. This position offers the opportunity to work with cutting-edge technologies and diverse industries, delivering tailored solutions to enhance cybersecurity, data governance, and IT resilience.<br><br>Responsibilities:<br>• Conduct comprehensive IT audits to assess risks, evaluate controls, and ensure compliance with industry standards.<br>• Develop audit deliverables such as process flows, work programs, audit reports, and control summaries.<br>• Provide advisory services on IT frameworks, including cybersecurity, cloud auditing, data governance, and disaster recovery.<br>• Identify opportunities to enhance clients' technology performance and operational efficiency.<br>• Collaborate with clients to implement technology solutions that align with their business objectives.<br>• Stay updated on emerging technologies and industry trends to deliver innovative solutions.<br>• Lead or assist in audit engagements, ensuring quality and adherence to timelines.<br>• Evaluate the effectiveness of IT general controls and recommend improvements.<br>• Support clients in achieving compliance with regulations such as Sarbanes-Oxley and ISO standards.<br>• Foster strong client relationships and contribute to a positive team environment.
<p>Senior Internal Auditor</p><p>Onsite Charlotte 3 days a week </p><ul><li>4–6+ years in <strong>internal controls, audit, SOX, or risk</strong></li><li><strong>Big 4</strong> experience strongly preferred</li><li>CPA, CIA, CISA, or CFE (CPA + Big 4 ideal)</li></ul><p><strong>Skills:</strong></p><ul><li>Run <strong>SOX control testing</strong> from start to finish</li><li>Update and document ICFR controls and process flows</li><li>Identify gaps, recommend fixes, and ensure compliance</li><li>Work with <strong>AuditBoard, Power BI, Oracle Cloud</strong> (nice to have)</li></ul><p><br></p>
<p>We are looking for a dedicated Timekeeping Specialist to join our team in Charlotte, North Carolina. In this long-term contract role, you will play a critical part in ensuring the accuracy and compliance of payroll and timekeeping processes. This position requires a strong focus on customer service and an ability to navigate complex systems and policies effectively. This will be a contract role starting late September and running through end of January.</p><p><br></p><p>Responsibilities:</p><p>• Manage assigned tasks and inquiries, providing timely responses to employees, managers, HR teams, and external stakeholders while adhering to company policies.</p><p>• Reference knowledge articles and apply established procedures to address inquiries accurately and efficiently.</p><p>• Educate employees and managers on self-service tools and resources to enhance their understanding and resolve issues independently.</p><p>• Utilize various systems, including Workday and SharePoint, to gather information and respond appropriately within policy guidelines.</p><p>• Escalate complex situations that fall outside standard procedures to ensure effective resolution.</p><p>• Analyze employee feedback to identify opportunities for process improvements and enhance overall satisfaction.</p><p>• Ensure compliance with labor policies and federal and state wage and hour laws while performing calculations and data entry.</p><p>• Collaborate with team members to achieve consensus and support smooth workflow processes.</p><p>• Conduct audits and reviews to maintain accuracy and compliance in payroll and timekeeping functions.</p>
