<p>As a help desk analyst, you will be responsible for providing technical support to our users, primarily over the phone and through a ticketing system. You will troubleshoot and resolve computer hardware and software problems, network connectivity, password resets, and more.</p><p>What you will do:</p><p>· Provide computer desktop support to local and remote users.</p><p>· Troubleshoot and resolve computer hardware and software problems.</p><p>· Maintain and upgrade computer systems.</p><p>· Coordinate hardware repairs with vendors.</p><p>· Ensure the integrity of all electronic data records.</p><p>· Track equipment inventory and collaborate on potential purchases.</p><p>· Own and execute technology implementation projects.</p><p>· Communicate regularly and effectively with users.</p><p>· Maintain records of daily data communication transactions, issues, and remedial actions taken.</p>
<p>We’re looking for an organized and energetic Events Specialist to plan, coordinate, and execute a variety of events that elevate our brand and drive meaningful engagement. This role blends logistics, creativity, and relationship management to ensure every event runs smoothly and delivers a standout experience.</p><p> • Plan and execute events including trade shows, conferences, sponsorship events, webinars, and internal gatherings</p><p> • Manage event logistics: timelines, budgets, vendor coordination, travel, shipping, and on-site support</p><p> • Collaborate with marketing, sales, and leadership to align event strategy with business goals</p><p> • Oversee booth design, promotional materials, signage, and branded collateral</p><p> • Coordinate registration, attendee communications, and event technology platforms</p><p> • Track deliverables, deadlines, and vendor contracts</p><p> • Handle pre-event prep, on-site execution, and post-event wrap-up</p><p> • Analyze event performance and provide reports, ROI breakdowns, and insights</p><p> • Build and maintain relationships with venues, vendors, and partners</p><p> • Manage inventory and shipping of event materials and assets</p>
<p><strong>Key Responsibilities</strong></p><ul><li><strong>Portfolio Oversight:</strong> Manage the day-to-day operations of multiple commercial properties, ensuring optimal functionality, safety, and compliance.</li><li><strong>Tenant Relations:</strong> Act as the primary liaison for tenants, fostering strong relationships to maximize retention and satisfaction.</li><li><strong>Maintenance & Vendor Management:</strong> Coordinate all maintenance, repairs, and vendor services; negotiate and oversee service contracts for janitorial, landscaping, security, and other third-party providers.</li><li><strong>Financial Management:</strong> Develop and manage annual operating budgets, perform CAM reconciliations, and produce accurate monthly financial reports.</li><li><strong>Revenue & Lease Administration:</strong> Ensure timely rent collection, resolve delinquencies, and enforce lease terms; collaborate with leasing teams on renewals, expansions, and tenant build-outs.</li><li><strong>Property Inspections & Compliance:</strong> Conduct regular site inspections and ensure adherence to local regulations, environmental standards, and safety protocols.</li><li><strong>Capital Projects:</strong> Plan and execute capital improvement projects, renovations, and oversee competitive bidding processes for contractors.</li><li><strong>Strategic Partnership:</strong> Work closely with ownership and leasing agents to support occupancy goals and long-term asset strategies.</li></ul><p><br></p>
We are looking for an organized and detail-oriented Receptionist Intermediate to join our team in Charlotte, North Carolina. In this role, you will be responsible for managing front desk operations, handling administrative tasks, and ensuring smooth communication across various departments. This is a long-term contract position, ideal for individuals with 3-6 years of relevant experience and strong proficiency in Microsoft Office tools.<br><br>Responsibilities:<br>• Greet and assist visitors while maintaining a welcoming and detail-oriented reception area.<br>• Manage incoming and outgoing mail and deliveries efficiently.<br>• Coordinate office supply orders, including coffee and pantry items.<br>• Reserve conference rooms and ensure all meeting spaces are prepared as needed.<br>• Arrange catering services for events, meetings, and special requests.<br>• Submit technology and maintenance work requests promptly.<br>• Answer and direct calls using multi-line phone systems.<br>• Prepare presentations and documents using Microsoft PowerPoint.<br>• Maintain effective communication and collaboration through Microsoft Teams.
<p>Proactively recruiting Help Desk Technicians for upcoming contract and contract-to-hire opportunities.</p><p>Candidates skilled in supporting end users, troubleshooting technical issues, and maintaining daily IT operations are encouraged to connect ahead of new openings.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Provide first- and second-line support for desktops, laptops, mobile devices, and peripherals</li><li>Troubleshoot hardware, software, connectivity, and account access issues</li><li>Manage and resolve tickets using ServiceNow, Jira, Zendesk, or similar ITSM platforms</li><li>Assist with account creation, password resets, and permissions (Active Directory / Entra ID)</li><li>Support O365, Windows 10/11, VPN, and basic network troubleshooting</li><li>Install, configure, and update applications as needed</li><li>Document resolutions, steps, and user instructions</li></ul>
<p>Proactively recruiting IT Support Specialists for upcoming contract and contract-to-hire opportunities across enterprise environments.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Provide Tier 1–2 support for hardware, software, and network issues</li><li>Manage tickets through ServiceNow, Freshservice, Jira, or equivalent ITSM tools</li><li>Support user onboarding/offboarding, account access, and permissions</li><li>Troubleshoot O365, Teams, Windows 10/11, VPN, and basic network connectivity</li><li>Assist with equipment setup, deployment, imaging, and asset tracking</li><li>Document troubleshooting steps, solutions, and technical procedures</li></ul>
<p>Proactively recruiting Desktop Support Technicians for onsite contract roles across multiple industries.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Support desktops, laptops, printers, and other peripherals</li><li>Perform imaging, deployments, and hardware refreshes</li><li>Troubleshoot Windows OS, O365, VPN, and connectivity issues</li><li>Install and configure software and maintain asset documentation</li><li>Provide deskside, walk-up, or floor support depending on environment</li></ul>
<p>We are looking for a skilled Customer Service Representative to join our team in Cornelius, North Carolina. This is an on-site, contract-to-permanent position that offers an exciting opportunity to support a large volume of facilities while delivering exceptional customer experiences. The ideal candidate will thrive in a dynamic environment and demonstrate empathy, professionalism, and problem-solving skills when interacting with customers.</p><p><br></p><p>Responsibilities:</p><p>• Respond to routine inquiries from customers and troubleshoot facility-related issues with efficiency and professionalism.</p><p>• Offer guidance to customers navigating e-commerce platforms and assist with transaction-related questions.</p><p>• Manage escalated situations calmly and empathetically, providing solutions to distressed or frustrated callers.</p><p>• Conduct outbound follow-up calls to resolve prior inquiries and ensure customer satisfaction.</p><p>• Record and update all customer interactions and case progress accurately within internal systems.</p><p><br></p>
