<p>We are seeking a skilled Business Intelligence (BI) Developer to design, develop, and maintain enterprise reporting and analytics solutions for internal stakeholders. This role sits within a centralized data and analytics organization and supports ongoing innovation in reporting platforms, data modeling, and visualization.</p><p><strong>What Will You Do?</strong></p><ul><li>Develop, test, and maintain dashboards, reports, visualizations, and semantic data models</li><li>Build and enhance BI reporting solutions using SAP BusinessObjects (BO 4.2+)</li><li>Create high-level and detailed technical designs for reporting platforms and process improvements</li><li>Partner with business users to gather requirements, troubleshoot reporting issues, and deliver solutions</li><li>Participate in User Acceptance Testing (UAT) and ensure reporting accuracy and usability</li><li>Identify and resolve data quality, performance, and access issues within the BI environment</li><li>Perform thorough testing and validation of reports and dashboards</li><li>Collaborate with technical support teams to investigate and resolve incidents</li><li>Take initiative to research solutions and learn new tools or technologies independently</li><li>Manage multiple priorities and deliver under tight deadlines</li><li>Build strong, professional relationships with stakeholders to meet service expectations</li></ul>
<p><strong>Key Responsibilities</strong></p><ul><li><strong>Portfolio Oversight:</strong> Manage the day-to-day operations of multiple commercial properties, ensuring optimal functionality, safety, and compliance.</li><li><strong>Tenant Relations:</strong> Act as the primary liaison for tenants, fostering strong relationships to maximize retention and satisfaction.</li><li><strong>Maintenance & Vendor Management:</strong> Coordinate all maintenance, repairs, and vendor services; negotiate and oversee service contracts for janitorial, landscaping, security, and other third-party providers.</li><li><strong>Financial Management:</strong> Develop and manage annual operating budgets, perform CAM reconciliations, and produce accurate monthly financial reports.</li><li><strong>Revenue & Lease Administration:</strong> Ensure timely rent collection, resolve delinquencies, and enforce lease terms; collaborate with leasing teams on renewals, expansions, and tenant build-outs.</li><li><strong>Property Inspections & Compliance:</strong> Conduct regular site inspections and ensure adherence to local regulations, environmental standards, and safety protocols.</li><li><strong>Capital Projects:</strong> Plan and execute capital improvement projects, renovations, and oversee competitive bidding processes for contractors.</li><li><strong>Strategic Partnership:</strong> Work closely with ownership and leasing agents to support occupancy goals and long-term asset strategies.</li></ul><p><br></p>
<ul><li>Provide Tier 1–2 technical support for end users, including desktops, laptops, printers, and mobile devices</li><li>Troubleshoot and resolve hardware, software, and connectivity issues in a timely manner</li><li>Install, configure, and maintain Windows workstations and standard business applications</li><li>Manage user accounts, permissions, and security groups in Active Directory and Microsoft 365</li><li>Support basic networking issues (LAN/WAN, wireless, VPN connectivity)</li><li>Assist with VoIP phones, collaboration tools, and conferencing systems</li><li>Document incidents, requests, and resolutions in the IT ticketing system</li><li>Escalate complex issues to senior IT staff or external vendors when appropriate</li><li>Assist with system upgrades, hardware refreshes, and new user onboarding/offboarding</li><li>Follow IT security policies and support patching, antivirus, and backup processes</li></ul>
We are looking for an organized and detail-oriented Receptionist Intermediate to join our team in Charlotte, North Carolina. In this role, you will be responsible for managing front desk operations, handling administrative tasks, and ensuring smooth communication across various departments. This is a long-term contract position, ideal for individuals with 3-6 years of relevant experience and strong proficiency in Microsoft Office tools.<br><br>Responsibilities:<br>• Greet and assist visitors while maintaining a welcoming and detail-oriented reception area.<br>• Manage incoming and outgoing mail and deliveries efficiently.<br>• Coordinate office supply orders, including coffee and pantry items.<br>• Reserve conference rooms and ensure all meeting spaces are prepared as needed.<br>• Arrange catering services for events, meetings, and special requests.<br>• Submit technology and maintenance work requests promptly.<br>• Answer and direct calls using multi-line phone systems.<br>• Prepare presentations and documents using Microsoft PowerPoint.<br>• Maintain effective communication and collaboration through Microsoft Teams.
<p>We are looking for a skilled Customer Service Representative to join our team in Cornelius, North Carolina. This is an on-site, contract-to-permanent position that offers an exciting opportunity to support a large volume of facilities while delivering exceptional customer experiences. The ideal candidate will thrive in a dynamic environment and demonstrate empathy, professionalism, and problem-solving skills when interacting with customers.</p><p><br></p><p>Responsibilities:</p><p>• Respond to routine inquiries from customers and troubleshoot facility-related issues with efficiency and professionalism.</p><p>• Offer guidance to customers navigating e-commerce platforms and assist with transaction-related questions.</p><p>• Manage escalated situations calmly and empathetically, providing solutions to distressed or frustrated callers.</p><p>• Conduct outbound follow-up calls to resolve prior inquiries and ensure customer satisfaction.</p><p>• Record and update all customer interactions and case progress accurately within internal systems.</p><p><br></p>
<p>We are seeking a skilled Database Engineer to support and enhance data infrastructure and donor management systems. This role focuses on database development, optimization, and maintenance within a Microsoft-based environment with heavy MySQL usage. The Database Engineer will contribute to ongoing data automation and system integrations that support organizational operations.</p><p><strong>Key Responsibilities</strong></p><ul><li>Develop, optimize, and maintain MySQL and Microsoft SQL Server databases</li><li>Design, build, and manage ETL and SSIS processes for data movement across environments</li><li>Perform ongoing data maintenance, including data cleanup, schema changes, and structural updates</li><li>Query and extract data from donor management or CRM systems to support communications and reporting</li><li>Create, tune, and maintain stored procedures to improve performance and reliability</li><li>Automate recurring data tasks and workflows</li><li>Support API-driven integrations between internal systems</li><li>Collaborate with Data Engineering, Operations, HRIS, Service Desk, and Web teams</li><li>Troubleshoot and resolve data-related issues across platforms</li></ul><p><strong>Technical Environment</strong></p><ul><li><strong>Tech Stack:</strong> Microsoft and Open Source (Linux, .NET, MySQL)</li><li><strong>Primary Tools:</strong> MySQL, Microsoft SQL Server, SSIS, ETL pipelines, APIs</li><li><strong>Web Stack Collaboration:</strong> React and Strapi-based applications</li></ul>
