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7 results for Records Specialist in Charlotte, NC

Collections Specialist

Fort Mill, SC
onsite
Temporary / Contract
23 - 25 USD / Hourly
The Collections Specialist manages an assigned accounts receivable portfolio and is responsible for turning outstanding balances into cash. This role supports a high-volume, fast-paced environment within a multi-entity business that operates on a recurring revenue model. The individual in this position is expected to independently prioritize daily activity, make direct customer contact, identify barriers to payment, and drive timely resolution by partnering with customers and internal departments.Work is guided by a weekly portfolio review and the specialist’s own assessment of receivables exposure, rather than a fully automated collections workflow. Portfolios may include approximately 400 to 900 customer accounts with past-due balances ranging from $750,000 to $2,500,000, across a mix of large national accounts, strategic customers, franchise groups, and small to midsize businesses. Many accounts may involve parent-child billing structures and multiple bill-to locations.Success in this role requires strong results orientation, sound judgment, comfort working independently, and the ability to consistently meet monthly cash collection targets.Key Responsibilities<ul><li>Manage an assigned receivables portfolio and achieve a monthly cash collections target</li><li>Perform daily outbound collections activity, with emphasis on live customer outreach by phone, followed by email as needed</li><li>Escalate within customer accounts payable organizations when initial contacts do not lead to payment commitments</li><li>Obtain specific payment commitments, including amount and date, and accurately document them in the company’s receivables system</li><li>Actively monitor and follow through on payment promises until funds are received or a new resolution is secured</li><li>Use aging reports and weekly portfolio priorities to segment accounts by risk, balance, and delinquency, and develop a daily action plan</li><li>Respond to customer inquiries related to overdue balances and provide supporting documentation such as invoices, account statements, and account details</li></ul>
2026-09-15T00:00:00Z

Collections Specialist

Charlotte, NC
onsite
Temporary / Contract
22.8 - 24 USD / Hourly
We are looking for a Collections Specialist to support commercial receivables efforts for a construction-focused organization in Charlotte, North Carolina. This Long-term Contract position is ideal for someone who brings strong B2B collections experience and can communicate effectively with customers while protecting cash flow. The person in this role will help manage credit-related activities, follow up on outstanding balances, and contribute to an organized, detail-focused collections process. Responsibilities: • Manage business-to-business collection activities by contacting customers regarding past-due invoices and securing timely payment commitments. • Review account status and aging reports to prioritize collection efforts and reduce outstanding receivables. • Process and assess credit applications to support sound customer account decisions. • Partner with internal teams to resolve billing questions, payment discrepancies, and account issues that may delay collections. • Maintain accurate records of customer communication, payment arrangements, and account updates in the appropriate systems. • Support commercial credit evaluations and assist with decisions related to account approval and risk review.
2026-09-17T00:00:00Z

Collections Specialist

Tega Cay, SC
onsite
Temporary / Contract
23 - 26 USD / Hourly
We are looking for a detail-oriented Collections Specialist to support accounts receivable recovery efforts for an advertising organization in Fort Mill, South Carolina. This is a Contract position focused on managing an assigned portfolio, improving cash collections, and helping resolve payment barriers through strong follow-up and cross-functional coordination. The ideal candidate is comfortable working with aging reports, customer inquiries, and account research while maintaining accurate documentation and a results-driven approach. Responsibilities: • Manage a designated group of customer accounts and work toward monthly cash collection targets through consistent outreach and follow-up. • Review aging reports and weekly account priorities to organize daily collection activity based on risk, balance size, and delinquency status. • Obtain firm payment commitments from past-due customers, document agreed terms in Oracle, and track each commitment through final receipt. • Investigate customer questions related to overdue balances by providing invoice support, statements, and other relevant account details. • Determine the underlying cause of delayed payment, apply the appropriate classification, and update account records as new information becomes available. • Partner with billing, sales, service operations, cash applications, and credit leadership to resolve disputes, deductions, and billing discrepancies until closure. • Reconcile account activity by analyzing spreadsheets, remittance details, short payments, and unapplied or misapplied cash to support accurate account resolution. • Use customer billing and accounts payable portals to submit invoices, confirm purchase order details, verify receipt, and establish expected payment timing. • Monitor portfolio performance to keep past-due balances within acceptable levels and recommend next steps such as credit actions, write-offs, or escalation when supported by documentation. • Identify recurring payment obstacles, perform root cause analysis, and suggest process improvements that support faster and more reliable collections.
2026-09-18T00:00:00Z

Audit Specialist

Charlotte, NC
remote
Temporary / Contract
70 - 85 USD / Hourly
Our client, a leading global bank, is seeking an experienced IT Auditor to support a regulatory-focused audit project centered on Enterprise Change Management (ECM) controls within AML/BSA technology environments. Key Responsibilities:<ul><li>Execute control testing and audit procedures related to Enterprise Change Management (e.g. system development, change approvals, migrations, production releases etc.)</li><li>Assess the design and operating effectiveness of IT controls supporting AML/BSA compliance programs, including transaction monitoring, sanctions screening, and customer risk management platforms.</li><li>Identify control gaps, document audit findings, and provide recommendations to enhance compliance with internal policies, regulatory expectations, and audit standards.</li></ul>
2026-09-04T00:00:00Z

Billing Specialist

Charlotte, NC
onsite
Permanent / Full Time
60000 - 65000 USD / Yearly
We are looking for a Billing Specialist to support revenue operations for a telecom services organization in Charlotte, North Carolina. This position focuses on accurate invoicing, timely application of customer payments, and proactive follow-up on outstanding balances. The ideal candidate brings strong accounts receivable experience in a recurring billing environment, attention to detail, and the ability to work effectively with customers and internal teams to maintain healthy cash flow. Responsibilities:• Prepare and issue recurring and non-recurring customer invoices with a high level of accuracy and timeliness.• Apply incoming payments to the appropriate customer accounts and investigate discrepancies to ensure records remain current.• Research any billing inquiries, disputes, and customer questions.• Reconcile billing and payment activity, resolving account variances and escalating complex issues when needed.• Perform accurate order entry and billing setup for all products and services.• Support month-end billing activities by reviewing account data and helping ensure complete and accurate revenue reporting.
2026-09-17T00:00:00Z

Billing Specialist

Charlotte, NC
onsite
Temporary / Contract
24.7 - 28.6 USD / Hourly
We are looking for a detail-oriented Billing Specialist to support accurate invoicing and accounts receivable activities for a long-term contract opportunity in Charlotte, North Carolina. This position is ideal for someone who is comfortable working across billing systems, reviewing supporting documentation, and ensuring customer charges are processed correctly. The role will contribute to timely billing operations, account updates, and coordination with internal teams to help resolve outstanding balances. Responsibilities: • Review and enter billing data from source documents such as time records, purchase orders, invoices, and related customer support materials. • Calculate billable amounts with accuracy and verify charges before customer invoices are finalized. • Prepare and process invoices in accordance with established billing procedures and customer requirements. • Update customer account records by posting billing transactions and maintaining complete documentation. • Share accurate account details and invoice status information with team members to support collection follow-up efforts. • Reconcile billing information against account activity to identify discrepancies and assist with resolution. • Use billing platforms and supporting applications, including tools such as Costpoint or similar systems, to manage daily transaction workflows. • Provide additional administrative or billing support as needed to meet department priorities.
2026-09-17T00:00:00Z

AP Specialist

Charlotte, NC
onsite
Permanent / Full Time
50000 - 55000 USD / Yearly
We are looking for an AP Specialist to support daily accounts payable operations in Charlotte, North Carolina. This role is well suited for someone who is highly organized, careful with financial details, and interested in growing within accounting and finance. The position focuses on invoice processing, vendor payment support, record accuracy, and collaboration with the broader accounting team. Responsibilities: • Process supplier invoices promptly and verify that billing details are complete and accurate before entry. • Compare invoices with purchase orders, receipts, and related documentation to confirm proper authorization when required. • Record accounts payable activity in the accounting system and help maintain accurate financial data. • Support routine payment cycles by preparing items for check runs, electronic payments, and wire transactions. • Respond to vendor questions regarding invoices, payment timing, and account status in a clear and helpful manner. • Review vendor statements, identify inconsistencies, and assist in resolving outstanding issues. • Organize and maintain digital and physical accounts payable files to support audit readiness and record retention. • Contribute to month-end tasks by assisting with reconciliations, closing support, and other accounting activities. • Follow internal accounting policies and established procedures while assisting with special projects and cross-functional support as needed. • Learn and assist with payroll-related processing when needed as part of broader accounting support.
2026-09-15T00:00:00Z