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19 results for Records Specialist in Charlotte, NC

Accounts Payable Specialist
  • Charlotte, NC
  • onsite
  • Temporary / Contract
  • 19.79 - 22.91 USD / Hourly
  • <p>We are looking for an Accounts Payable Specialist to support day-to-day financial operations for a Contract position based in Charlotte, North Carolina. This role focuses on accurate invoice processing, payment coordination, and maintaining organized records that support timely vendor transactions. The ideal candidate is comfortable working with detailed financial data, communicating across teams, and using accounting systems and Excel to keep payables activity running smoothly. This is a part-time opportunity (30 hours). </p><p><br></p><p>Responsibilities:</p><p>• Review and process vendor invoices with careful attention to coding accuracy and supporting documentation.</p><p>• Assign appropriate general ledger or account codes to invoices to ensure expenses are recorded correctly.</p><p>• Prepare and coordinate ACH payments and check disbursements in alignment with payment schedules and internal controls.</p><p>• Reconcile payable activity, investigate discrepancies, and follow through on outstanding items with vendors or internal partners.</p><p>• Maintain accurate accounts payable records within SAP and update transaction details in a timely manner.</p><p>• Support related accounts receivable tasks when needed, including tracking incoming payments and assisting with account research.</p><p>• Use Microsoft Excel to organize payment data, monitor trends, and prepare reports for finance stakeholders.</p><p>• Collaborate with internal departments to resolve invoice issues, payment questions, and documentation gaps efficiently.</p>
  • 2026-06-24T20:08:40Z
Collections Specialist
  • Charlotte, NC
  • onsite
  • Temporary / Contract
  • 22.80 - 26.40 USD / Hourly
  • We are looking for a Collections Specialist to support commercial receivables activities for a construction and contractor-focused organization in Charlotte, North Carolina. This Long-term Contract opportunity is well suited for someone who can manage business-to-business collections with professionalism, maintain strong customer relationships, and help protect cash flow through timely follow-up and sound credit judgment. The ideal candidate brings experience working with commercial accounts and is comfortable reviewing credit-related information while partnering with internal teams to resolve outstanding balances.<br><br>Responsibilities:<br>• Manage business-to-business collection efforts for commercial accounts by contacting customers, following up on past-due balances, and documenting account activity accurately.<br>• Review aging reports regularly to prioritize collection actions and reduce outstanding receivables in a timely manner.<br>• Evaluate credit-related information and assist with processing credit applications to support informed account decisions.<br>• Partner with sales, customer service, and accounting teams to investigate billing questions, payment disputes, and account discrepancies.<br>• Communicate professionally with clients to negotiate payment timing, secure commitments, and maintain positive business relationships.<br>• Support credit approval activities by reviewing account history and escalating higher-risk situations when appropriate.<br>• Maintain complete and organized records of collection correspondence, payment arrangements, and account status updates.
  • 2026-06-03T13:04:12Z
Accounting Clerk
  • Hickory, NC
  • remote
  • Temporary / Contract
  • 26.60 - 30.80 USD / Hourly
  • We are looking for a dependable Accounting Clerk to support daily financial operations for a growing organization in Hickory, North Carolina. This Long-term Contract position is ideal for someone who enjoys hands-on accounting work, keeps records precise, and can balance multiple priorities in a fast-paced environment. The role will contribute to core accounting activities, help maintain accurate reporting, and assist with monthly and year-end financial processes.<br><br>Responsibilities:<br>• Handle vendor invoice processing, payment tracking, and ongoing communication to maintain strong supplier relationships.<br>• Record and review financial activity in QuickBooks Online to keep spending aligned with budgets and accounting records up to date.<br>• Complete reconciliations for bank accounts, credit cards, and employee expenses, resolving discrepancies in a timely manner.<br>• Support month-end close by preparing journal entries and tracking accruals and prepaid expenses.<br>• Compile financial reports and backup schedules to assist with internal review and decision-making.<br>• Organize documentation for annual audit requests and provide accounting support during year-end review activities.<br>• Assist with 1099 preparation and other annual reporting tasks to help ensure compliance with filing requirements.<br>• Reconcile payroll transactions processed through Paychex and provide administrative support related to timekeeping submissions.<br>• Maintain orderly digital financial records and identify opportunities to improve accounting workflows and efficiency.
  • 2026-06-26T16:33:42Z
Account Manager
  • Charlotte, NC
  • onsite
  • Permanent / Full Time
  • 70000.00 - 80000.00 USD / Yearly
  • <p>We are looking for an Account Manager to support day-to-day accounting operations and client account coordination in Charlotte, North Carolina. This position combines financial order processing with customer-facing account support, making it ideal for someone who is organized, detail-focused, and comfortable working across multiple priorities. The role will focus on maintaining accurate records, managing invoicing activity, and helping ensure smooth communication between internal teams and customers.</p><p><br></p><p>Responsibilities:</p><p>• Review and process customer orders and monitor customer forecasts to ensure timely receipt and accuracy.</p><p>• Enter and update customer, order, and billing information in D365.</p><p>• Support customer accounts by responding to questions, resolving concerns, and coordinating service-related follow-up in a thorough manner.</p><p>• Assist with inside sales and account coordination tasks by preparing documentation, confirming order details, and updating customer records.</p><p>• Review inventory-related information to help verify adequate stock levels and align account activity with operational needs.</p><p>• Act as the primary point of contact for assigned accounts and maintain regular communication through phone and email.</p>
  • 2026-06-22T13:53:57Z
Accounts Payable Manager
  • Charlotte, NC
  • onsite
  • Permanent / Full Time
  • 90000.00 - 110000.00 USD / Yearly
  • <p>We are looking for an experienced Accounts Payable Manager to lead payables operations for an engineering-focused organization in Charlotte, North Carolina. This role oversees invoice processing, payment execution, and vendor account accuracy while supporting a well-controlled and efficient financial workflow. The ideal candidate brings strong leadership capability, hands-on knowledge of major ERP platforms, and a detail-driven approach to maintaining timely and accurate disbursements.</p><p><br></p><p>Responsibilities:</p><p>• Lead the day-to-day accounts payable function, ensuring invoices are reviewed, coded, and processed accurately within established deadlines.</p><p>• Supervise payment activities, including check runs and ACH transactions, to ensure timely settlement of vendor obligations.</p><p>• Review vendor invoices for proper documentation, correct general ledger coding, and compliance with internal approval procedures.</p><p>• Guide and support accounts payable staff, set performance expectations, and promote consistent execution of departmental processes.</p><p>• Monitor outstanding payables, resolve invoice discrepancies, and work with internal teams and suppliers to address payment issues efficiently.</p><p>• Maintain accurate vendor records in the ERP system and oversee invoice entry to support reliable financial reporting.</p><p>• Strengthen controls across the payables cycle by identifying process improvements and standardizing workflows where appropriate.</p><p>• Assist with system-related process updates or operational changes affecting accounts payable activities, ensuring continuity and accuracy during implementation.</p>
  • 2026-06-16T01:13:41Z
HR Specialist
  • Charlotte, NC
  • onsite
  • Temporary to Hire
  • 23.75 - 27.50 USD / Hourly
  • <p>We are looking for an HR Specialist to join a non-profit organization in Charlotte, North Carolina in a contract position with the potential for a permanent role. This role supports a growing HR function with a blend of talent acquisition, onboarding, record administration, and compliance-focused coordination in a fast-paced, onsite environment. The ideal candidate brings strong judgment, attention to detail, and the ability to manage sensitive employee information while partnering closely with HR leadership.</p><p><br></p><p>Responsibilities:</p><p>• Drive recruiting activities by identifying talent through online sourcing channels and moving candidates through the early stages of the employment process.</p><p>• Conduct initial applicant reviews, coordinate interview logistics, and help maintain an efficient and positive candidate experience.</p><p>• Oversee onboarding tasks for new employees, ensuring employment forms and supporting documentation are completed accurately and on time.</p><p>• Maintain organized personnel files and HR records while safeguarding confidential employee information.</p><p>• Support compliance efforts by gathering documentation, tracking requirements, and assisting with audit readiness activities, including healthcare-related standards.</p><p>• Use HR systems and digital documentation tools such as <strong>Paychex </strong>and Adobe Sign to manage onboarding workflows and employee records.</p><p>• Assist with training coordination and provide administrative support for orientation and onboarding programs.</p><p>• Partner with the HR Manager on day-to-day HR operations, reporting needs, research requests, and special projects across a workforce of approximately 168 employees.</p>
  • 2026-07-02T17:30:09Z
M&A Tax Manager
  • Charlotte, NC
  • onsite
  • Permanent / Full Time
  • 200000.00 - 225000.00 USD / Yearly
  • We are looking for an experienced M& A Tax Manager to join a corporate tax team supporting strategic transactions and complex tax planning activities in Charlotte, North Carolina. This role is ideal for a tax specialist with deep knowledge of U.S. federal corporate taxation who can evaluate deal structures, assess tax implications, and partner with legal and business stakeholders. The position offers the opportunity to contribute to acquisitions, reorganizations, compliance review, and technical research in a fast-paced media environment.<br><br>Responsibilities:<br>• Lead tax due diligence efforts for mergers and acquisitions by examining financial records, tax filings, and other relevant target company information.<br>• Model and compare tax outcomes for alternative transaction structures, including asset purchases, stock purchases, and internal restructuring strategies.<br>• Conduct Section 382 studies for acquired entities with tax attributes and calculate applicable limitation amounts.<br>• Prepare analyses of inside and outside tax basis for subsidiaries and partnerships to support reorganizations and broader tax planning initiatives.<br>• Advise internal business partners and legal teams on the tax effects of external transactions and corporate restructuring activities.<br>• Support tax-free liquidation and contribution transactions through diligence, technical analysis, and related computations under applicable tax rules.<br>• Identify and document required income tax reporting and disclosure considerations for completed transactions.<br>• Drive assigned projects from initial analysis through completion while meeting deadlines and maintaining accuracy.<br>• Assist with federal income tax return review, technical tax research, and preparation of written memoranda summarizing conclusions and recommendations.
  • 2026-07-02T17:30:09Z
Accounts Payable Team Lead
  • Charlotte, NC
  • onsite
  • Permanent / Full Time
  • 65000.00 - 85000.00 USD / Yearly
  • We are looking for an experienced Accounts Payable Team Lead to oversee daily payables operations in Charlotte, North Carolina. This role is ideal for an accounting specialist who can guide a team, maintain accurate financial records, and support timely vendor payments. The successful candidate will bring strong process knowledge, sound judgment, and the ability to improve efficiency while upholding accounting standards.<br><br>Responsibilities:<br>• Lead day-to-day accounts payable activities, ensuring invoices are reviewed, coded, and processed accurately and on schedule.<br>• Supervise and support AP staff by assigning work, answering questions, and promoting consistent performance across the team.<br>• Manage payment cycles, including check disbursements and ACH transactions, while maintaining proper documentation and approvals.<br>• Review invoice coding and expense allocations to confirm alignment with company policies and general accounting principles.<br>• Monitor vendor accounts, resolve payment discrepancies, and respond to inquiries in a prompt and timely manner.<br>• Maintain accurate records within Sage Intacct and help strengthen workflows that improve efficiency and control.<br>• Partner with internal departments to address invoice issues, streamline approvals, and support month-end close activities.
  • 2026-06-05T19:48:48Z
Accounts Payable Supervisor/Manager
  • Monroe, NC
  • onsite
  • Permanent / Full Time
  • 70000.00 - 80000.00 USD / Yearly
  • We are looking for an experienced Accounts Payable Supervisor/Manager to join a wholesale distribution organization in Monroe, North Carolina. This role is ideal for a finance specialist who can oversee end-to-end payables operations, strengthen invoice controls, and support a high-volume environment with accuracy and consistency. The position offers the chance to contribute to a financially stable business with long-term growth potential as the team continues to expand.<br><br>Responsibilities:<br>• Direct the full invoice-to-payment process, ensuring timely processing, approval tracking, and accurate settlement of vendor obligations.<br>• Supervise daily accounts payable activities across a multi-level finance team, providing guidance, workload coordination, and quality oversight.<br>• Review invoice coding and validation procedures to maintain compliance with internal policies and financial reporting standards.<br>• Manage payment execution activities, including check runs and ACH transactions, while safeguarding accuracy and proper authorization.<br>• Reconcile GR/IR accounts and resolve discrepancies involving purchase orders, receipts, and supplier invoices in a manufacturing-related environment.<br>• Partner with accounting and operational stakeholders to address vendor issues, streamline workflows, and improve procure-to-pay performance.<br>• Monitor aging, reporting, and payment schedules to support strong cash management and dependable vendor relationships.<br>• Use SAP and related systems to maintain data integrity, analyze payables activity, and identify opportunities for process improvement.
  • 2026-06-17T18:58:46Z
Accounting Manager
  • Statesville, NC
  • onsite
  • Permanent / Full Time
  • 120000.00 - 155000.00 USD / Yearly
  • We are looking for an Accounting Manager to lead core financial operations and support accurate, timely reporting for the organization in Statesville, North Carolina. This role oversees an experienced accounts payable and accounts receivable team while guiding close processes, budgeting activities, and financial analysis. The ideal candidate brings strong accounting leadership, solid technical knowledge, and the ability to improve visibility into financial performance.<br><br>Responsibilities:<br>• Lead monthly and annual close activities to ensure financial results are completed accurately and on schedule.<br>• Supervise and support an experienced AP/AR team, setting priorities, reviewing work, and promoting consistent performance.<br>• Prepare and deliver financial reports that provide clear insight into operating results and key trends.<br>• Manage budgeting and forecasting cycles, partnering with stakeholders to develop reliable financial plans.<br>• Oversee general ledger activity, journal entries, and account reconciliations to maintain accurate records.<br>• Coordinate audit support and ensure documentation is organized for financial statement review requirements.<br>• Monitor accounting processes and recommend improvements that strengthen controls and reporting efficiency.<br>• Utilize Ivue and related accounting tools to manage co-op specific financial activities and reporting needs.
  • 2026-07-02T17:30:09Z
Sr. Accountant
  • Charlotte, NC
  • onsite
  • Permanent / Full Time
  • 85000.00 - 100000.00 USD / Yearly
  • We are looking for an experienced Senior Accountant to join our finance team. In this role, you will help strengthen financial reporting, support a timely and accurate close process, and deliver meaningful analysis that guides business decisions. This position is ideal for an accounting specialist who thrives in a fast-paced environment and brings a strong command of reconciliations, reporting, and process improvement.<br><br>Responsibilities:<br>• Maintain the integrity of the general ledger and financial records by reviewing transactions, balances, and supporting documentation for accuracy and completeness.<br>• Contribute to monthly, quarterly, and annual close activities by preparing journal entries, completing account analysis, and ensuring deadlines are met.<br>• Produce and support financial reporting packages, including materials required for leadership, lenders, and investors.<br>• Perform detailed reconciliations for complex balance sheet accounts such as receivables, prepaid items, accrued expenses, payroll-related balances, and other key accounts.<br>• Track and update fixed assets, amortization schedules, debt activity, property tax records, and other supporting schedules used in financial reporting.<br>• Analyze fluctuations in clinic and company financial results and explain the business drivers behind period-over-period changes to management.<br>• Assist with audit readiness by organizing documentation, responding to requests, and supporting the controller during external audit activities.<br>• Strengthen accounting operations by identifying opportunities to improve workflows, increase accuracy, and reinforce internal control practices.<br>• Partner with accounts payable, accounting teammates, and operational leaders on special projects, custom reporting needs, and other ad hoc finance initiatives.
  • 2026-07-02T17:30:09Z
Sr. Accountant
  • Charlotte, NC
  • onsite
  • Permanent / Full Time
  • 100000.00 - 130000.00 USD / Yearly
  • We are looking for an experienced Senior Accountant to join a media organization in Charlotte, North Carolina. This role is ideal for an accounting specialist who thrives in a fast-paced environment and can manage complex close activities, reconciliations, and reporting with precision. The position partners closely with cross-functional teams to support financial accuracy, compliance, and ongoing process improvements.<br><br>Responsibilities:<br>• Lead monthly and annual close activities to ensure financial results are completed accurately and within reporting deadlines.<br>• Prepare and post standard and complex journal entries, including accruals, while maintaining strong general ledger integrity.<br>• Analyze profit and loss accounts, balance sheet activity, and supporting sub-ledgers to identify issues, reconcile variances, and resolve discrepancies promptly.<br>• Produce and distribute close-related financial reports and schedules that support timely review and decision-making.<br>• Manage cash accounting tasks, including daily transaction recording, bank reconciliations, wire activity, void processing, sweeps, and related cash applications.<br>• Maintain accounting records for investments and prepare related entries, schedules, and reporting support.<br>• Support forecasting and budgeting efforts by updating monthly projections and assisting with annual general ledger budget preparation.<br>• Handle a broad range of accounting processes, including intercompany activity, order-to-cash, procure-to-pay, payroll, benefits, and record-to-report responsibilities.<br>• Partner with corporate and accounting teams across the organization to support audits, strengthen internal controls, and improve accounting procedures in compliance with Sarbanes-Oxley requirements.<br>• Contribute to special projects and ad hoc financial analyses as business needs arise.
  • 2026-06-18T12:33:45Z
Hybrid Audit Staff or Sr. - Great Opportunity!
  • Spartanburg, SC
  • onsite
  • Permanent / Full Time
  • 90000.00 - 120000.00 USD / Yearly
  • We are looking for an experienced public audit specialist to join a CPA firm in Spartanburg, South Carolina. This position is suited for someone who can manage audit activities with accuracy, communicate effectively with clients, and contribute to the successful delivery of assurance engagements. The ideal candidate brings a solid foundation in public accounting and is comfortable balancing technical work with client-facing responsibilities.<br><br>Responsibilities:<br>• Lead sections of audit engagements from planning through completion while maintaining quality and timeliness<br>• Review financial records, supporting documentation, and internal controls to assess accuracy and compliance<br>• Prepare audit workpapers, findings, and reports in accordance with applicable standards and firm expectations<br>• Coordinate with clients to gather required information, clarify issues, and keep engagements moving efficiently<br>• Identify accounting, reporting, and control matters and communicate recommendations to management<br>• Support entry-level team members by providing guidance, feedback, and day-to-day engagement direction
  • 2026-06-05T14:48:49Z
Sr. Buyer
  • Spartanburg, SC
  • onsite
  • Temporary to Hire
  • 30.00 - 35.00 USD / Hourly
  • <p>We are looking for an experienced Sr. Buyer to join a wholesale distribution organization in Spartanburg, South Carolina on a contract basis with the potential for a permanent role. This role is ideal for a proactive procurement specialist who can manage supplier relationships, support project-driven purchasing needs, and uncover value through strategic sourcing. The position will work closely with cross-functional teams to keep materials flowing, control costs, and address supply challenges in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Create and carry out purchasing plans for industrial equipment and related materials to meet operational and project demands.</p><p>• Negotiate supplier agreements, unit costs, lead times, and service terms to secure favorable business outcomes.</p><p>• Evaluate market conditions and vendor results to identify opportunities for savings, improved service, and reduced risk.</p><p>• Partner with engineering, operations, and logistics teams to ensure purchased items align with technical requirements and delivery schedules.</p><p>• Maintain organized procurement documentation and uphold adherence to internal purchasing standards and company policies.</p><p>• Address supplier and supply chain disruptions by troubleshooting delays, shortages, and product quality issues.</p><p>• Manage vendor qualification activities, including identifying new suppliers and supporting onboarding for upcoming projects.</p><p>• Contribute to procurement budgeting and forecasting efforts by tracking spend and anticipating material needs.</p><p>• Prepare weekly project purchasing updates by reviewing bills of materials, presenting new sourcing options, and outlining current challenges.</p><p>• Use Excel extensively to analyze purchasing data, monitor activity, and support decision-making outside of an ERP-driven workflow.</p>
  • 2026-07-02T17:30:09Z
Billing Supervisor
  • Charlotte, NC
  • onsite
  • Permanent / Full Time
  • 75000.00 - 80000.00 USD / Yearly
  • We are looking for a Billing Supervisor to lead day-to-day billing operations in Charlotte, North Carolina, while ensuring invoices and payments are handled accurately and on schedule. This role combines hands-on oversight, team leadership, and quality control in a fast-moving environment with significant transaction volume. The ideal candidate brings strong billing expertise, sound judgment when resolving escalations, and the ability to improve workflow efficiency while maintaining compliance standards.<br><br>Responsibilities:<br>• Direct daily billing activity by assigning invoice workloads across the team and adjusting priorities to keep processing timely and balanced.<br>• Track key operational indicators such as invoice volume, turnaround performance, rejection patterns, and error trends, then take action to remove bottlenecks.<br>• Evaluate and authorize complicated or exception-based invoices before release, ensuring documentation, accuracy, and client requirements are met.<br>• Act as the primary escalation resource for billing disputes, incomplete records, payment questions, and client-facing invoice concerns.<br>• Supervise offshore billing support and provide ongoing coaching to Billing Specialists to strengthen accuracy, reporting quality, and issue resolution.<br>• Record and upload incoming payments each day, while overseeing batch submission activity and maintaining appropriate operational controls.<br>• Support month-end close by preparing billing reports for leadership, maintaining audit-ready documentation, and monitoring backlog reduction efforts.<br>• Conduct routine quality reviews of completed billing work, document findings, and implement corrective actions to reinforce compliance and reduce recurring mistakes.<br>• Lead team development through onboarding, training, regular one-on-one meetings, performance feedback, and coordination of scheduling and attendance.<br>• Participate in client discussions as a billing subject matter expert and recommend process improvements based on productivity and workflow trends.
  • 2026-06-10T15:34:06Z
Document Controller
  • Huntersville, NC
  • onsite
  • Temporary / Contract
  • 16.00 - 16.00 USD / Hourly
  • We are looking for a detail-focused Document Controller to support documentation activities for quality and engineering functions in Huntersville, North Carolina. This Contract position is ideal for someone who thrives in structured environments and can keep critical records accurate, organized, and easy to access. The person in this role will help maintain controlled documentation, coordinate updates across electronic systems, and ensure records align with internal standards and regulatory expectations.<br><br>Responsibilities:<br>• Oversee controlled documents within electronic filing systems and keep records current, organized, and readily accessible.<br>• Maintain logical folder structures and document repositories to support efficient storage and retrieval of quality-related files.<br>• Assign and monitor change control identifiers while ensuring associated records are properly documented and tracked.<br>• Prepare, revise, and format documentation using Microsoft Word and Excel to support consistency and accuracy.<br>• Create and maintain labels through Bartender software when required for documentation or operational needs.<br>• Provide controlled documents to internal teams upon request and help ensure the correct versions are distributed.<br>• Coordinate document updates through revision, approval, and version control workflows.<br>• Review documentation practices for alignment with internal quality expectations and applicable regulatory standards.<br>• Work closely with Quality and Engineering stakeholders to preserve accurate documentation across active projects.<br>• Manage multiple documentation priorities at once while meeting deadlines in a fast-paced environment.
  • 2026-07-02T17:30:09Z
Customer Service Representative
  • Kannapolis, NC
  • onsite
  • Temporary / Contract
  • 18.00 - 23.00 USD / Hourly
  • <p><strong>Position Overview</strong></p><p>We are seeking a reliable and professional Customer Service Representative to support daily customer interactions and ensure a positive service experience. This role will handle inbound and outbound communications, resolve customer inquiries, and maintain accurate records in internal systems.</p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone, email, or chat in a timely and professional manner</li><li>Resolve issues related to orders, billing, account updates, and general service questions</li><li>Document all interactions accurately within the company’s CRM system</li><li>Maintain a high level of customer satisfaction through clear communication and problem-solving</li><li>Escalate complex issues as needed to appropriate departments</li><li>Meet performance metrics including response time, call quality, and resolution goals</li><li>Support additional administrative or customer support tasks as needed</li></ul><p><br></p>
  • 2026-06-25T14:08:41Z
Customer Service Representative
  • Mooresville, NC
  • onsite
  • Temporary / Contract
  • 18.00 - 23.00 USD / Hourly
  • <p><strong>Position Overview</strong></p><p>We are seeking a reliable and professional Customer Service Representative to support daily customer interactions and ensure a positive service experience. This role will handle inbound and outbound communications, resolve customer inquiries, and maintain accurate records in internal systems.</p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone, email, or chat in a timely and professional manner</li><li>Resolve issues related to orders, billing, account updates, and general service questions</li><li>Document all interactions accurately within the company’s CRM system</li><li>Maintain a high level of customer satisfaction through clear communication and problem-solving</li><li>Escalate complex issues as needed to appropriate departments</li><li>Meet performance metrics including response time, call quality, and resolution goals</li><li>Support additional administrative or customer support tasks as needed</li></ul><p><br></p>
  • 2026-06-25T14:03:55Z
Customer Service Representative
  • Hickory, NC
  • onsite
  • Temporary / Contract
  • 18.00 - 23.00 USD / Hourly
  • <p><strong>Position Overview</strong></p><p>We are seeking a reliable and professional Customer Service Representative to support daily customer interactions and ensure a positive service experience. This role will handle inbound and outbound communications, resolve customer inquiries, and maintain accurate records in internal systems.</p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone, email, or chat in a timely and professional manner</li><li>Resolve issues related to orders, billing, account updates, and general service questions</li><li>Document all interactions accurately within the company’s CRM system</li><li>Maintain a high level of customer satisfaction through clear communication and problem-solving</li><li>Escalate complex issues as needed to appropriate departments</li><li>Meet performance metrics including response time, call quality, and resolution goals</li><li>Support additional administrative or customer support tasks as needed</li></ul><p><br></p>
  • 2026-06-25T14:13:41Z