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3 results for Records Specialist in Charlotte, NC

Collections Specialist

Huntersville, NC
onsite
Permanent / Full Time
54000 - 58240 USD / Yearly
We are looking for a Collections Specialist to support the national accounts team in Huntersville, North Carolina. This position focuses on reducing aged receivables, strengthening account follow-up practices, and ensuring payment activity aligns with customer billing portals and internal records. The ideal candidate is comfortable managing high-volume business accounts, working through complex outstanding balances, and using Excel to organize and analyze receivables data. Responsibilities: • Manage collection efforts for a large portfolio of business accounts with significant past-due balances and complex service-related invoices. • Review aging reports in depth, prioritize overdue receivables, and take action to reduce long-outstanding balances across national accounts. • Reconcile account details between internal records and customer payment portals to confirm billing accuracy and support timely collections. • Assist with customer portal access, setup, and maintenance for collection and billing activities when account requirements vary by client. • Use Excel tools such as filters, lookup functions, and pivot tables to maintain accurate aging data and identify collection trends. • Partner closely with accounting, billing, and operations teams to resolve disputes, clarify account status, and improve payment follow-up. • Keep detailed records of collection activity, customer communication, and resolution progress to support reporting and account visibility. • Contribute to a fast-paced onsite receivables environment while helping balance workload coverage across the accounts receivable team.
2026-05-20T00:00:00Z

Collections Specialist

Charlotte, NC
onsite
Permanent / Full Time
65000 - 70000 USD / Yearly
We are looking for a motivated and detail-oriented Collections Specialist to join our team in Charlotte, North Carolina. In this role, you will play a key part in managing accounts receivable and resolving collection issues efficiently. If you are a self-starter with strong communication skills and a passion for delivering excellent customer service, this position offers a great opportunity to grow in a supportive and collaborative work environment. Responsibilities: • Oversee and manage the collection process for commercial and consumer accounts, ensuring timely payments. • Address and resolve exceptions flagged by AI-driven systems, maintaining accuracy and compliance. • Coordinate with clients to resolve outstanding balances and negotiate payment arrangements when necessary. • Maintain detailed records of collection activities, payments, and account statuses. • Collaborate with internal teams to streamline the collections process and improve efficiency. • Analyze accounts receivable data to identify trends and recommend process improvements. • Ensure compliance with company policies and relevant regulations during all collection activities. • Provide excellent customer service by addressing client inquiries professionally and promptly. • Assist with the implementation and optimization of new AI tools to enhance collection operations.
2026-04-21T00:00:00Z

IT Specialist

Charlotte, NC
onsite
Temporary / Contract
30 - 35 USD / Hourly
We are seeking a motivated and technically skilled IT Specialist to support a growing organization. This is a hands-on opportunity for someone who enjoys solving technical problems, supporting end users, and improving IT systems and processes across a fast-paced operational environment.The ideal candidate is proactive, service-oriented, and comfortable working across hardware, software, networking, and infrastructure support. This role plays a key part in maintaining a stable, secure, and efficient IT environment while contributing to ongoing technology improvements and projects.Responsibilities• Provide technical support for hardware, software, networking, telephone, and audio-visual systems • Troubleshoot and resolve technical issues across Windows and Linux environments • Assist with system monitoring, maintenance, security, backups, and overall IT performance • Support end users with day-to-day IT needs and provide timely issue resolution • Collaborate with internal teams and external vendors to maintain business technology systems • Assist with implementation and improvement of IT processes, procedures, and documentation • Participate in IT-related projects and support ongoing infrastructure initiatives • Maintain documentation, knowledge sharing, and user training materials as needed • Help ensure system reliability, security, and operational efficiency across the organization
2026-05-19T00:00:00Z