We are looking for a detail-oriented Accounts Payable Specialist to join our team in Charlotte, North Carolina. This Contract-to-permanent position offers an excellent opportunity to play a key role in maintaining accurate financial records and ensuring smooth payment processes. The ideal candidate will possess strong organizational skills and a proactive approach to resolving discrepancies.<br><br>Responsibilities:<br>• Review invoices to confirm appropriate documentation and approvals before processing.<br>• Enter and upload invoices into accounting software with accuracy.<br>• Process invoices and check requests in a timely and efficient manner.<br>• Maintain organized records of invoices, purchase orders, and approvals.<br>• Investigate and resolve discrepancies or issues related to invoices.<br>• Communicate with vendors to address payment statuses and inquiries.<br>• Provide necessary documentation to support audit requirements.<br>• Assist in month-end closing activities to ensure financial accuracy.<br>• Address accounts payable and receivable concerns by working with vendors or customers.<br>• Reconcile sub-ledgers with the general ledger and update cash applications, account reconciliations, and chargebacks.
We are looking for a skilled Collections Specialist to join our team on a contract basis in Charlotte, North Carolina. In this role, you will play a vital part in managing overdue accounts and ensuring timely payment resolution. This position is ideal for someone with a strong background in commercial and consumer collections, who thrives in a fast-paced environment within the manufacturing industry.<br><br>Responsibilities:<br>• Manage and follow up on overdue accounts to ensure timely payment and resolution.<br>• Communicate effectively with clients to address billing discrepancies and payment issues.<br>• Utilize established credit and collection processes to recover outstanding debts.<br>• Maintain accurate records of collection activities and payment agreements.<br>• Collaborate with internal teams to resolve account disputes and ensure client satisfaction.<br>• Analyze account histories to identify patterns and recommend actions for improvement.<br>• Prepare detailed reports on collection efforts and account statuses.<br>• Ensure compliance with company policies and legal standards during all collection activities.<br>• Support the team in achieving monthly collection targets and financial goals.
We are looking for a detail-oriented Accounts Payable Specialist to manage and oversee vendor accounts and payment processes. This Contract position requires strong organizational skills and attention to compliance standards to ensure accurate financial operations. Located in Charlotte, North Carolina, this role supports vendor management, subcontractor onboarding, and accounts payable reconciliation.<br><br>Responsibilities:<br>• Accurately enter vendor invoices into JobTread, ensuring proper job numbers, cost codes, and invoice details.<br>• Verify invoices against Purchase Orders and contracts to ensure compliance before processing.<br>• Identify and resolve billing discrepancies in collaboration with the accounts payable team.<br>• Set up and maintain vendor accounts, ensuring records and compliance documentation are complete and up-to-date.<br>• Monitor subcontractor insurance expiration dates, request renewals, and ensure compliance with company policies.<br>• Reconcile vendor accounts and generate weekly aging reports to support payment processing.<br>• Communicate with vendors to address inquiries, discrepancies, and payment statuses.<br>• Facilitate synchronization of financial data between JobTread and QuickBooks Online.<br>• Prepare and maintain reports to provide visibility into accounts payable operations for project managers and leadership.<br>• Support audits by providing organized and accurate records of vendor and subcontractor transactions.
We are looking for an Accounts Payable Specialist to join our team in Spartanburg, South Carolina. This Contract-to-permanent position is ideal for a detail-oriented individual with experience in managing financial transactions and maintaining accurate records. Join a dynamic environment in the wholesale distribution industry and contribute to the smooth operation of accounts payable processes.<br><br>Responsibilities:<br>• Process and verify invoices to ensure accuracy and proper coding.<br>• Handle account coding and maintain organized financial records.<br>• Manage ACH transactions and ensure timely payments.<br>• Conduct regular check runs to meet payment schedules.<br>• Review and process expense reports with attention to detail.<br>• Collaborate with internal teams to resolve discrepancies and ensure compliance.<br>• Maintain and update vendor information for accurate payment processing.<br>• Assist in month-end closing activities related to accounts payable.<br>• Monitor accounts payable aging and address overdue items promptly.
<p>Robert Half client is in need of an Accounts Receivable Specialist for a contract. Ideal skillset will include business-to-business collections, and journal entries.</p><p> </p><p><strong>Responsibilities </strong></p><ul><li>Generating timely and accurate customer invoices on a monthly basis</li><li>Maintaining accounts receivable records to ensure aging is up to date</li><li>Verifying invoices for appropriate documentation prior to payment</li><li>Monitoring incoming payments and ensuring they are applied correctly</li><li>Reconciling accounts receivable ledger with the general ledger</li><li>Resolving discrepancies between customer payments and invoices</li><li>Handling customer inquiries regarding bills or payments</li><li>Assisting with month-end closing activities such as preparing journal entries</li><li>Developing reports related to accounts receivable activity</li><li>Working with other departments to resolve billing issues or disputes</li><li>Ensuring compliance with all applicable laws and regulations related to accounts receivable activities</li></ul><p> </p>
We are looking for a detail-oriented Procurement Specialist to join our team in Matthews, North Carolina. This position involves managing procurement activities, coordinating with vendors, and ensuring timely delivery of goods and services. The ideal candidate will play a pivotal role in supporting our real estate operations by overseeing purchasing processes and maintaining effective supplier relationships.<br><br>Responsibilities:<br>• Coordinate procurement requests, ensuring accurate documentation and adherence to company policies.<br>• Collaborate with hotels and other stakeholders to identify and fulfill furniture and supply needs, such as sofas and other items.<br>• Manage purchase orders from initiation to completion, ensuring timely approvals and processing.<br>• Negotiate contracts with vendors to secure favorable terms and pricing.<br>• Monitor shipping schedules and resolve any discrepancies to maintain efficient delivery timelines.<br>• Maintain clear and organized records of procurement transactions and supplier agreements.<br>• Evaluate vendor performance and recommend improvements to enhance service quality.<br>• Provide administrative support to the procurement department, streamlining operations and addressing any issues promptly.<br>• Ensure compliance with procurement regulations and company standards.<br>• Assist in developing strategies to optimize purchasing processes and reduce costs.
We are looking for a detail-oriented Accounting Clerk to join our team on a contract basis in Rock Hill, South Carolina. This role requires an individual who excels in managing accounts payable and receivable, processing invoices, and maintaining accurate financial records. The position offers a flexible schedule, with 20–30 hours per week depending on workload.<br><br>Responsibilities:<br>• Process daily invoices with accuracy and efficiency, ensuring all records are updated promptly.<br>• Manage accounts payable by entering and reconciling payments, including ACH transactions.<br>• Handle accounts receivable tasks, including applying payments and maintaining detailed records.<br>• Perform data entry to update financial information in the accounting system.<br>• Utilize Excel for tracking and analyzing financial data as needed.<br>• Ensure bank accounts are up-to-date and reconciled regularly.<br>• Assist in onboarding new systems, including transitioning to Chempax for accounting processes.<br>• Collaborate with the controller to support financial operations across multiple entities.<br>• Provide coverage for key accounting tasks during periods of staff absence.<br>• Maintain organized records to support company restructuring efforts.
<p>Robert Half client is in need of an Accounts Receivable Specialist for a contract. Ideal skillset will include business-to-business collections, and journal entries.</p><p> </p><p><strong>Responsibilities </strong></p><ul><li>Generating timely and accurate customer invoices on a monthly basis</li><li>Maintaining accounts receivable records to ensure aging is up to date</li><li>Verifying invoices for appropriate documentation prior to payment</li><li>Monitoring incoming payments and ensuring they are applied correctly</li><li>Reconciling accounts receivable ledger with the general ledger</li><li>Resolving discrepancies between customer payments and invoices</li><li>Handling customer inquiries regarding bills or payments</li><li>Assisting with month-end closing activities such as preparing journal entries</li><li>Developing reports related to accounts receivable activity</li><li>Working with other departments to resolve billing issues or disputes</li><li>Ensuring compliance with all applicable laws and regulations related to accounts receivable activities</li></ul><p><br></p>
<p>Robert Half client is in need of an Accounts Receivable Specialist for a contract. Ideal skillset will include business-to-business collections, and journal entries.</p><p> </p><p><strong>Responsibilities </strong></p><ul><li>Generating timely and accurate customer invoices on a monthly basis</li><li>Maintaining accounts receivable records to ensure aging is up to date</li><li>Verifying invoices for appropriate documentation prior to payment</li><li>Monitoring incoming payments and ensuring they are applied correctly</li><li>Reconciling accounts receivable ledger with the general ledger</li><li>Resolving discrepancies between customer payments and invoices</li><li>Handling customer inquiries regarding bills or payments</li><li>Assisting with month-end closing activities such as preparing journal entries</li><li>Developing reports related to accounts receivable activity</li><li>Working with other departments to resolve billing issues or disputes</li><li>Ensuring compliance with all applicable laws and regulations related to accounts receivable activities</li></ul><p><br></p>
We are looking for a detail-oriented Accounting Clerk to join our team in Hickory, North Carolina. In this role, you will handle essential accounting functions, including managing accounts payable and receivable, processing invoices, and maintaining accurate financial records. This position is ideal for someone with strong organizational skills who thrives in a fast-paced environment.<br><br>Responsibilities:<br>• Process accounts payable (AP) and accounts receivable (AR) transactions accurately and in a timely manner.<br>• Enter financial data into accounting systems with precision, ensuring records are up-to-date.<br>• Manage invoice processing, including verifying, coding, and reconciling discrepancies.<br>• Utilize QuickBooks and other accounting software to maintain financial records and generate reports.<br>• Assist in preparing financial statements and supporting documentation for audits.<br>• Monitor and resolve payment issues or discrepancies with vendors and clients.<br>• Collaborate with team members to improve and streamline accounting processes.<br>• Maintain organized and secure filing systems for financial documents.<br>• Support month-end and year-end closing activities as required.
We are looking for a detail-oriented Accounting Clerk to join our team in Charlotte, North Carolina. The ideal candidate will excel in managing financial transactions, reconciling accounts, and ensuring accurate reporting in a fast-paced environment. This role requires expertise in construction accounting and familiarity with industry-specific tools.<br><br>Responsibilities:<br>• Process and manage accounts payable (AP) and accounts receivable (AR) transactions efficiently.<br>• Accurately enter financial data and maintain up-to-date records.<br>• Handle invoice processing, coding, and reconciliation with precision.<br>• Generate AIA billing and ensure compliance with industry standards.<br>• Utilize Viewpoint Vista software to manage financial workflows.<br>• Support cost and project accounting tasks related to construction projects.<br>• Prepare and analyze financial reports to assist management in decision-making.<br>• Ensure all transactions align with company policies and regulatory requirements.<br>• Collaborate with internal teams to streamline billing and invoicing processes.
We are looking for an experienced Human Resources (HR) Manager to join our team in Charlotte, North Carolina. This is a long-term contract position ideal for a detail-oriented individual who thrives in a dynamic environment and is passionate about fostering employee success. You will play a key role in managing day-to-day HR functions, addressing employee relations, and supporting recruitment efforts.<br><br>Responsibilities:<br>• Manage and oversee daily HR operations, ensuring compliance with company policies and procedures.<br>• Address and resolve disciplinary actions promptly and effectively.<br>• Actively engage with employees on-site to foster a positive and productive work environment.<br>• Support the recruitment and interview process to attract top talent.<br>• Streamline onboarding processes to ensure new hires are set up for success.<br>• Collaborate with management to reduce employee turnover and improve retention.<br>• Assist in preparing and extending job offers to candidates.<br>• Partner with the benefits team to provide employees with accurate information regarding benefit programs.<br>• Monitor and update HRIS systems to maintain accurate employee records.
We are looking for a detail-oriented Accounts Payable Specialist to join our team in Gastonia, North Carolina. As part of this contract position, you will play a key role in managing financial transactions and ensuring timely and accurate processing of accounts payable activities.<br><br>Responsibilities:<br>• Process and verify invoices, ensuring proper coding and alignment with organizational procedures.<br>• Manage Automated Clearing House (ACH) payments and oversee check runs to maintain efficient payment operations.<br>• Reconcile accounts on a regular basis to ensure accuracy in financial records and resolve discrepancies.<br>• Maintain and update vendor records, ensuring compliance with company policies.<br>• Collaborate with internal teams to ensure proper allocation and coding of expenses.<br>• Generate reports related to accounts payable activities for management review.<br>• Assist with month-end and year-end financial closing processes.<br>• Respond to vendor inquiries and resolve payment-related issues promptly.<br>• Support the implementation of process improvements within the accounts payable function.<br>• Ensure adherence to all relevant financial regulations and company policies.
We are looking for an Accounts Receivable Clerk to join our team in Charlotte, North Carolina. This is a Contract-to-Permanent position within the construction and contracting industry, offering an excellent opportunity to showcase your expertise in managing financial processes. The ideal candidate will demonstrate proficiency in credit management, collections, and billing operations while contributing to the company’s success.<br><br>Responsibilities:<br>• Process and oversee accounts receivable transactions, ensuring accuracy and compliance with company policies.<br>• Manage commercial collections activities to recover outstanding payments effectively.<br>• Apply cash receipts accurately to customer accounts and resolve any discrepancies.<br>• Collaborate with clients and internal teams to address billing inquiries and issues promptly.<br>• Conduct credit evaluations for new customers and maintain updated credit records.<br>• Generate detailed financial reports and provide insights on accounts receivable performance.<br>• Utilize SAP software to manage accounts receivable processes and maintain system data.<br>• Assist with month-end closing activities related to accounts receivable.<br>• Ensure compliance with financial regulations and company standards.<br>• Identify and implement process improvements to enhance efficiency in receivables management.
<p>🚀 <strong>Compliance Manager Opportunity – Career Growth Awaits!</strong> ⚖️💼</p><p>Are you a passionate compliance professional seeking a career where strategic leadership meets cutting-edge regulatory expertise? We’re looking for a <strong>Compliance Manager</strong> to lead and shape the compliance program for an SEC-registered investment adviser. This is your chance to not only make an impact but also build toward a clear <strong>path to becoming a Chief Compliance Officer (CCO)</strong>!</p><p><br></p><p>💰 <strong>Compensation Highlights:</strong></p><p>✨ Competitive salary paired with a <strong>bonus target of 25-30%</strong> 🏆</p><p>✨ <strong>Carried interest on future funds</strong> for long-term financial growth 📈</p><p>✨ Robust benefits package to support your success</p><p>✨ Relocation reimbursement if needed</p><p><br></p><p>📋 <strong>What You’ll Do:</strong></p><p>✔️ Oversee the compliance program, ensuring it evolves with regulatory landscapes</p><p>✔️ Manage compliance records for pre-clearance approvals, marketing reviews, and fundraising regulations 🌐</p><p>✔️ Collaborate with external advisers and internal teams to ensure adherence to SEC regulations</p><p>✔️ Prepare for SEC audits, annual compliance reviews, and monitor financial rules like AI, cybersecurity, and AML 🛡️</p><p>✔️ Work closely with Finance and Accounting teams on reporting requirements</p><p><br></p><p>🌟 <strong>Why This Role is a Game-Changer:</strong></p><ul><li>Guided <strong>career growth</strong> with mentorship from the General Counsel & Chief Compliance Officer</li><li>Exposure to diverse aspects of compliance, from insider trading rules to global fundraising requirements</li><li>Opportunity to master tools like FINRA IARD and regulatory filings like Form ADV and Form PF</li></ul>
We are looking for an experienced Accounting Manager to oversee and manage key financial processes and ensure compliance with accounting standards. This role requires a meticulous individual who can lead a team, maintain the integrity of financial records, and contribute to budgeting and forecasting efforts. Based in Charlotte, North Carolina, this position offers an opportunity to drive excellence in accounting operations.<br><br>Responsibilities:<br>• Oversee all accounting functions, including ledger maintenance, financial statement preparation, and reconciliation processes.<br>• Develop and implement internal controls to minimize risks and enhance financial accuracy.<br>• Ensure compliance with corporate accounting policies and procedures.<br>• Provide necessary documentation and support to internal and external auditors.<br>• Manage and guide the accounting team to complete month-end, quarter-end, and year-end close processes efficiently.<br>• Lead staff hiring, development, and retention efforts, setting clear goals and conducting performance evaluations.<br>• Offer strategic direction and technical guidance on accounting matters to team members.<br>• Monitor adherence to organizational policies and ensure compliance across all accounting activities.<br>• Collaborate with finance teams to support the preparation of annual budgets and forecasts.<br>• Perform additional duties as assigned to support the accounting department.
<p>Robert Half is seeking a detail-oriented Accounting Clerk. This role provides an excellent opportunity to contribute to essential financial functions, including invoice matching, data entry, and accounts payable/receivable processing.</p><p> </p><p> </p><p><strong>Responsibilities</strong></p><p> </p><ul><li>Process and maintain accurate financial records, including accounts payable and receivable transactions.</li><li>Reconcile bank statements and assist in month-end and year-end financial closings.</li><li>Generate financial reports and assist with audits by providing requested documentation.</li><li>Verify the accuracy of invoices, purchase orders, and expense reports.</li><li>Enter and update financial data in accounting software systems with a high level of accuracy.</li><li>Assist with budget preparation and financial forecasting.</li><li>Monitor overdue accounts and perform collection activities as needed.</li><li>Respond to vendor and client inquiries regarding billing and payment issues.</li><li>Support other accounting and administrative duties as assigned by management.</li></ul><p><br></p>
<p>We are looking for an experienced Accounting Manager to join a dynamic construction company based in West Charlotte, North Carolina. In this role, you will oversee the company's financial operations, ensuring accurate reporting and compliance with industry standards. This is an excellent opportunity to contribute to a growing organization while managing key accounting functions.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and manage all aspects of the company’s accounting operations, including general ledger oversight.</p><p>• Lead the month-end closing process to ensure timely and accurate financial reporting.</p><p>• Prepare and review journal entries to maintain the integrity of financial records.</p><p>• Monitor and reconcile accounts to ensure alignment with company policies and procedures.</p><p>• Manage work-in-progress (WIP) accounting and oversee percentage-of-completion calculations.</p><p>• Coordinate financial statement audits and collaborate with external auditors.</p><p>• Develop and maintain financial reports to support business decision-making.</p><p>• Ensure compliance with industry regulations and company standards in all accounting practices.</p><p>• Identify opportunities to improve accounting processes and implement best practices.</p>
We are looking for an experienced Accounting Manager to join our team in Claremont, North Carolina. In this role, you will oversee critical financial operations, including budgeting, forecasting, inventory accounting, and compliance with Sarbanes-Oxley regulations. The ideal candidate will bring a strategic mindset and an organized approach to ensure the accuracy and efficiency of financial processes.<br><br>Responsibilities:<br>• Manage the month-end close process, including the preparation of journal entries, variance analysis, and month-end reporting.<br>• Develop and update monthly forecasts to account for changes in volume, labor, raw materials, and operating expenses.<br>• Lead the preparation of the annual budget, collaborating with operations to drive year-over-year improvements.<br>• Publish regular reports on order receipts, shipments, and labor metrics for operational and leadership teams.<br>• Oversee inventory valuation reports, ensuring reconciliation between ledgers and subledgers, while addressing discrepancies.<br>• Monitor compliance with the cycle count program and manage excess or obsolete inventory disposal efforts.<br>• Coordinate Sarbanes-Oxley compliance activities, including documentation, control testing, and process evaluations.<br>• Propose and implement process improvements within the accounting department to enhance efficiency and accuracy.<br>• Supervise a small team of associates, providing mentorship and training to support their development.<br>• Collaborate with cross-functional teams, including accounts payable, purchasing, and operations, to ensure accurate financial records.
<p>We are looking for a detail-oriented Accounting Clerk to join our team in Rock Hill, South Carolina for 4-5 months. This contract position offers an opportunity to handle a variety of accounting tasks, including accounts payable, accounts receivable, and financial reporting. The ideal candidate will excel in data accuracy, organization, and communication while supporting the financial operations of the organization.</p><p><br></p><p>Responsibilities:</p><p>• Maintain and reconcile regular and checking accounts to ensure accurate financial records.</p><p>• Post tenant payments to accounts receivable and generate detailed reports for review.</p><p>• Prepare bank deposits related to tenant accounts and verify the accuracy of transactions.</p><p>• Review, code, and process invoices for payment, ensuring proper approvals and ledger assignments.</p><p>• Balance statements, reconcile accounts, and transfer funds between accounts as required.</p><p>• Process accounts payable edits, manual checks, and data entry for invoices.</p><p>• Issue accounts payable checks and prepare them for mailing.</p><p>• Create tenant rent statements and generate late charge letters on a monthly basis.</p><p>• Monitor and follow up on past-due accounts, including sending correspondence and filing warrants as needed.</p><p>• Assist in preparing tax documents such as IRS Form 1099 and compile information for financial drawdown requests.</p>
<p>Robert Half is seeking a detail-oriented Accounting Clerk. This role provides an excellent opportunity to contribute to essential financial functions, including invoice matching, data entry, and accounts payable/receivable processing.</p><p> </p><p> </p><p><strong>Responsibilities</strong></p><p> </p><ul><li>Process and maintain accurate financial records, including accounts payable and receivable transactions.</li><li>Reconcile bank statements and assist in month-end and year-end financial closings.</li><li>Generate financial reports and assist with audits by providing requested documentation.</li><li>Verify the accuracy of invoices, purchase orders, and expense reports.</li><li>Enter and update financial data in accounting software systems with a high level of accuracy.</li><li>Assist with budget preparation and financial forecasting.</li><li>Monitor overdue accounts and perform collection activities as needed.</li><li>Respond to vendor and client inquiries regarding billing and payment issues.</li><li>Support other accounting and administrative duties as assigned by management.</li></ul><p><br></p>
<p>Robert Half is working with a client in need of a payroll accountant. The ideal candidate will be responsible for overseeing all aspects of payroll administration, compliance, and reporting to ensure timely and accurate compensation for employees. This role requires a thorough understanding of payroll systems, tax regulations, and accounting principles, along with excellent organizational and problem-solving skills.</p><p> </p><p><strong>Responsibilities: </strong></p><ul><li>Process and manage full-cycle payroll operations, ensuring accuracy and compliance with federal, state, and local regulations.</li><li>Maintain payroll records and prepare necessary reports such as taxes, deductions, and benefits reconciliations.</li><li>Handle payroll tax filings, including quarterly and annual reporting forms like W-2s and 1099s.</li><li>Investigate and resolve payroll discrepancies in a timely manner.</li><li>Ensure compliance with company policies, labor laws, and tax regulations.</li><li>Collaborate with HR and accounting teams in maintaining payroll-related policies and procedures.</li><li>Perform regular audits of payroll data to ensure accuracy and compliance.</li><li>Reconcile payroll accounts and assist with month-end and year-end closing processes.</li><li>Stay updated on payroll laws, trends, and system updates to enhance payroll accuracy and efficiency.</li><li>Respond to employee inquiries related to payroll, compensation, and deductions.</li></ul><p><br></p>
<p>Robert Half is seeking a detail-oriented Billing Clerk. This role is ideal for someone who thrives in a fast-paced environment and enjoys being a key contributor to efficient billing processes.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Process invoices accurately and in a timely manner, ensuring compliance with company policies and procedures.</li><li>Verify billing data, including rates, charges, and account information, to ensure accuracy before finalizing invoices.</li><li>Address and resolve billing discrepancies by collaborating with internal departments and external customers.</li><li>Maintain and update customer accounts, including creating new entries and modifying existing records.</li><li>Generate and distribute financial reports and statements related to billing activities.</li><li>Respond promptly to customer inquiries regarding billing and payment issues.</li><li>Assist in month-end closing tasks, including reconciliations and audits.</li><li>Uphold strict confidentiality and adherence to data protection policies.</li></ul><p><br></p>
<p><strong>Overview:</strong></p><p>One of our top construction services partners is seeking a dependable and detail-oriented <strong>Data Entry Clerk</strong> to join their team. This role is ideal for someone who enjoys working independently, thrives in a laid-back environment, and takes pride in keeping operations organized and accurate. <strong>This is an on-site position, Monday-Thursday from 7-4. </strong></p><p><strong>Key Responsibilities:</strong></p><ul><li>Enter and maintain accurate job data, time entries, and reports in Excel and related systems.</li><li>Organize and track job packets, ensuring payroll information and expenses are properly recorded.</li><li>Support financial processes including profit/loss reporting, expense tracking, and credit card reconciliations.</li><li>Monitor operational tasks such as equipment rentals, fuel/mileage logs, and employee vacation hours.</li><li>Perform general administrative duties and provide occasional support for deliveries or quotes.</li></ul>
We are looking for a dedicated Customer Service Representative to join our team in Spartanburg, South Carolina. This is a long-term contract position within the manufacturing industry, offering an excellent opportunity to work in a fast-paced, collaborative environment. The ideal candidate will excel at managing inbound calls and providing exceptional service while handling customer inquiries and administrative tasks.<br><br>Responsibilities:<br>• Respond promptly to inbound customer calls, ensuring accurate information is provided and issues are resolved efficiently.<br>• Deliver outstanding customer service by addressing inquiries, concerns, and requests with great attention to detail.<br>• Perform data entry tasks with precision, maintaining accurate records of customer interactions and transactions.<br>• Schedule appointments and manage calendars as needed to support customer or team requirements.<br>• Process orders and handle order entry tasks to ensure timely and accurate fulfillment.<br>• Communicate effectively through email correspondence to address customer needs and follow up on pending matters.<br>• Utilize Microsoft Excel and Word for documentation, reporting, and other administrative purposes.<br>• Maintain a strong focus on quality and accuracy in all interactions, adhering to company policies and procedures.<br>• Collaborate with team members to improve workflow and enhance customer satisfaction.<br>• Adapt to a fast-paced call center environment while staying organized and meeting performance targets.
