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2 results for Records Specialist in Charlotte, NC

Collections Specialist

Charlotte, NC
onsite
Temporary / Contract
22.8 - 26.4 USD / Hourly
We are looking for a Collections Specialist to support commercial receivables activities for a construction and contractor-focused organization in Charlotte, North Carolina. This Long-term Contract opportunity is well suited for someone who can manage business-to-business collections with professionalism, maintain strong customer relationships, and help protect cash flow through timely follow-up and sound credit judgment. The ideal candidate brings experience working with commercial accounts and is comfortable reviewing credit-related information while partnering with internal teams to resolve outstanding balances. Responsibilities: • Manage business-to-business collection efforts for commercial accounts by contacting customers, following up on past-due balances, and documenting account activity accurately. • Review aging reports regularly to prioritize collection actions and reduce outstanding receivables in a timely manner. • Evaluate credit-related information and assist with processing credit applications to support informed account decisions. • Partner with sales, customer service, and accounting teams to investigate billing questions, payment disputes, and account discrepancies. • Communicate professionally with clients to negotiate payment timing, secure commitments, and maintain positive business relationships. • Support credit approval activities by reviewing account history and escalating higher-risk situations when appropriate. • Maintain complete and organized records of collection correspondence, payment arrangements, and account status updates.
2026-07-31T00:00:00Z

Collections Specialist

Charlotte, NC
onsite
Temporary to Hire
26 - 29 USD / Hourly
We are looking for a detail-oriented Collections Specialist to support student account billing, cash application, and receivables activities in Charlotte, North Carolina. This contract position with permanent potential plays an important role in maintaining accurate financial records, assisting families with billing questions, and ensuring payments and related transactions are processed efficiently. The ideal candidate brings strong organizational skills, sound judgment when handling sensitive information, and a service-focused approach to communication. This opportunity is well suited for someone who is comfortable balancing collections, billing support, and administrative accuracy in a mission-driven environment. If the candidate holds education or non profit industry experience, that is a plus!! Responsibilities:• Manage student and family account activity by posting tuition, program charges, transportation fees, dining balances, and other applicable expenses accurately and on time.• Record incoming payments from multiple sources, apply receipts to the correct accounts, and maintain clear transaction histories for adjustments, credits, and reconciliations.• Support collections efforts by following up on outstanding balances, monitoring payment activity, and helping coordinate practical resolution plans when needed.• Respond professionally to billing and account questions from families and internal staff, providing timely guidance on charges, balances, and payment schedules.• Maintain organized financial documentation and ensure account records remain current, complete, and aligned with internal policies for data accuracy and confidentiality.• Assist accounting leadership with reporting, account review, and reconciliation tasks to support monthly activity, audits, and other financial oversight needs.• Apply donor-related receipts and other cash entries accurately within the accounting system while preserving audit-ready documentation.• Contribute to special assignments and peak-period finance projects, including internal reviews and year-end support activities as requested.
2026-07-22T00:00:00Z