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2 results for Records Specialist in Charlotte, NC
- Huntersville, NC
- onsite
- Permanent / Full Time
- 54000 - 58240 USD / Yearly
- We are looking for a Collections Specialist to support the national accounts team in Huntersville, North Carolina. This position focuses on reducing aged receivables, strengthening account follow-up practices, and ensuring payment activity aligns with customer billing portals and internal records. The ideal candidate is comfortable managing high-volume business accounts, working through complex outstanding balances, and using Excel to organize and analyze receivables data.<br><br>Responsibilities:<br>• Manage collection efforts for a large portfolio of business accounts with significant past-due balances and complex service-related invoices.<br>• Review aging reports in depth, prioritize overdue receivables, and take action to reduce long-outstanding balances across national accounts.<br>• Reconcile account details between internal records and customer payment portals to confirm billing accuracy and support timely collections.<br>• Assist with customer portal access, setup, and maintenance for collection and billing activities when account requirements vary by client.<br>• Use Excel tools such as filters, lookup functions, and pivot tables to maintain accurate aging data and identify collection trends.<br>• Partner closely with accounting, billing, and operations teams to resolve disputes, clarify account status, and improve payment follow-up.<br>• Keep detailed records of collection activity, customer communication, and resolution progress to support reporting and account visibility.<br>• Contribute to a fast-paced onsite receivables environment while helping balance workload coverage across the accounts receivable team.
- 2026-05-20T00:00:00Z
- Charlotte, NC
- onsite
- Temporary / Contract
- 22.8 - 26.4 USD / Hourly
- We are looking for a Collections Specialist to support commercial receivables activities for a construction and contractor-focused organization in Charlotte, North Carolina. This Long-term Contract opportunity is well suited for someone who can manage business-to-business collections with professionalism, maintain strong customer relationships, and help protect cash flow through timely follow-up and sound credit judgment. The ideal candidate brings experience working with commercial accounts and is comfortable reviewing credit-related information while partnering with internal teams to resolve outstanding balances.<br><br>Responsibilities:<br>• Manage business-to-business collection efforts for commercial accounts by contacting customers, following up on past-due balances, and documenting account activity accurately.<br>• Review aging reports regularly to prioritize collection actions and reduce outstanding receivables in a timely manner.<br>• Evaluate credit-related information and assist with processing credit applications to support informed account decisions.<br>• Partner with sales, customer service, and accounting teams to investigate billing questions, payment disputes, and account discrepancies.<br>• Communicate professionally with clients to negotiate payment timing, secure commitments, and maintain positive business relationships.<br>• Support credit approval activities by reviewing account history and escalating higher-risk situations when appropriate.<br>• Maintain complete and organized records of collection correspondence, payment arrangements, and account status updates.
- 2026-06-04T00:00:00Z