We are looking for a detail-oriented Accounts Payable Specialist to join our team on a contract basis in Huntersville, North Carolina. In this role, you will be responsible for ensuring accurate and efficient processing of invoices, payments, and account coding. The ideal candidate will bring expertise in managing indirect payables and a strong grasp of accounts payable processes.<br><br>Responsibilities:<br>• Process invoices accurately, ensuring proper coding and alignment with company policies.<br>• Manage account coding and reconcile discrepancies to maintain financial accuracy.<br>• Handle payment transactions, including Automated Clearing House (ACH) and check runs, in a timely manner.<br>• Oversee utility payments and ensure their proper documentation.<br>• Utilize Oracle systems to streamline accounts payable operations efficiently.<br>• Collaborate with internal teams to resolve invoice-related queries and issues.<br>• Monitor vendor accounts to ensure payments are up to date and address any outstanding balances.<br>• Maintain organized records of all accounts payable transactions for auditing and reporting purposes.
We are looking for a dedicated Human Resources and Benefits Manager to oversee HR operations and benefits administration for a company based in Winston Salem, North Carolina. This role requires an experienced, detail-oriented individual who can effectively manage employee relations, onboarding processes, and vendor partnerships while ensuring compliance and maintaining accurate records. The ideal candidate will thrive in a smaller organizational environment and bring expertise in HR administration and benefits management.<br><br>Responsibilities:<br>• Educate employees, including new hires and radiologists, about available benefits and assist them in understanding their options.<br>• Develop and maintain strong relationships with external benefits vendors to ensure seamless service delivery.<br>• Coordinate onboarding processes for new employees while addressing general HR-related needs.<br>• Ensure all employee records are accurate, organized, and regularly updated.<br>• Provide HR support tailored to the needs of a smaller organization consisting primarily of radiologists.<br>• Implement and manage HR systems to streamline operations and improve efficiency.<br>• Act as a point of contact for employee relations, addressing concerns and fostering a positive workplace environment.<br>• Monitor compliance with employment regulations and company policies.<br>• Collaborate with management to develop and refine HR strategies and initiatives to support organizational goals.
<p>We are looking for a detail-oriented Collections Specialist to join our team in Charlotte, North Carolina. In this role, you will be responsible for managing the B2B collection of outstanding payments, ensuring compliance with company policies, and maintaining positive relationships with clients. Your expertise in credit and collections processes will be essential in resolving account discrepancies and achieving financial objectives.</p><p><br></p><p>Responsibilities:</p><p>• Manage the collection process for commercial accounts to ensure timely payments.</p><p>• Monitor outstanding balances and proactively follow up with clients via inbound and outbound calls.</p><p>• Investigate and resolve account discrepancies while maintaining accurate records of all communications.</p><p>• Collaborate with internal teams to address billing or payment issues and find effective solutions.</p><p>• Utilize Salesforce to track and manage customer interactions and payment statuses.</p><p>• Develop and implement strategies to improve collection rates and reduce outstanding debts.</p><p>• Ensure compliance with company credit and collection policies and applicable regulations.</p><p>• Provide regular updates and reports on collection activities and account statuses to management.</p><p>• Build and maintain strong relationships with clients to promote a positive customer experience.</p>
We are looking for a detail-oriented Accounts Payable Specialist to join our team in Charlotte, North Carolina. This Contract to permanent position offers an exciting opportunity to contribute to a fast-paced and collaborative environment within the Information Technology industry. The role requires a proactive individual who can manage vendor accounts, reconcile statements, and ensure efficient processing of payments.<br><br>Responsibilities:<br>• Process vendor invoices accurately and efficiently, ensuring correct coding and timely payment.<br>• Handle account reconciliations and vendor statement reviews to maintain accurate financial records.<br>• Manage payment cycles, including ACH transactions and check runs, while adhering to deadlines.<br>• Collaborate with team members to resolve discrepancies and ensure smooth workflow.<br>• Utilize accounting systems, such as NetSuite and Quickbase, to manage accounts payable processes.<br>• Perform clean-up tasks on vendor accounts to ensure data integrity and compliance.<br>• Communicate with remote team members and vendors to address inquiries and resolve issues.<br>• Assist in maintaining vendor contracts and deciding on appropriate service agreements.<br>• Support the onboarding and training process for new departmental procedures.<br>• Contribute to overall departmental efficiency by identifying areas for improvement.
We are looking for a dedicated Credit Clerk to join our team on a contract basis in Charlotte, North Carolina. This role involves analyzing credit applications, managing commercial collections, and ensuring smooth credit approval processes. The position requires a strong understanding of credit reports and financial systems, making it ideal for candidates with prior experience in credit-related roles.<br><br>Responsibilities:<br>• Evaluate credit applications and analyze financial data to determine creditworthiness.<br>• Monitor and release credit holds based on established guidelines.<br>• Review and interpret Dun & Bradstreet reports to assess risk and inform decisions.<br>• Manage commercial collections to ensure timely payments and minimize outstanding balances.<br>• Approve credit limits in alignment with company policies and procedures.<br>• Utilize SAP software to manage and process credit-related transactions.<br>• Collaborate with internal teams to address credit issues and resolve disputes effectively.<br>• Maintain accurate records of credit approvals, collections, and other related activities.<br>• Provide detailed reports and insights to support decision-making processes.<br>• Ensure compliance with company standards and industry regulations regarding credit management.
We are looking for a motivated and dynamic Customer Success Specialist to join our team in Cornelius, North Carolina. In this role, you will focus on building strong relationships with businesses, promoting exclusive wireless solutions, and driving customer success. This is a long-term contract opportunity in the telecom services industry, ideal for someone who thrives in a fast-paced and results-driven environment.<br><br>Responsibilities:<br>• Conduct 30–50 outbound calls daily to engage with businesses across various industries, including insurance, automotive, logistics, and delivery operations.<br>• Present and promote exclusive wireless rate plans and mobility solutions from major carriers to decision-makers.<br>• Identify and evaluate leads, ensuring they meet criteria for follow-up by the sales team.<br>• Schedule and coordinate appointments for the sales team to close deals with prospects who meet the necessary criteria.<br>• Maintain accurate records of outreach activities and progress using company-provided tools and systems.<br>• Meet or exceed daily and weekly goals for outreach and lead generation.<br>• Collaborate with the sales team to ensure seamless handoffs and effective communication.<br>• Stay up-to-date with industry trends and product offerings to provide accurate and compelling information to clients.<br>• Address connectivity issues and provide solutions to enhance the customer experience.
We are looking for an experienced Accounts Payable Specialist to join our team in Kings Mountain, North Carolina. In this contract-to-permanent position, you will play a key role in managing financial transactions, ensuring accuracy, and maintaining compliance with company standards. This role is ideal for a detail-oriented individual with a strong background in accounts payable processes.<br><br>Responsibilities:<br>• Process and verify invoices to ensure accuracy and proper coding.<br>• Manage account coding and maintain accurate financial records.<br>• Perform check runs and oversee Automated Clearing House (ACH) payment transactions.<br>• Reconcile vendor accounts and resolve discrepancies in a timely manner.<br>• Ensure compliance with company policies and procedures for accounts payable.<br>• Collaborate with internal teams to address any payment-related issues.<br>• Prepare reports and maintain documentation to support audits and reviews.<br>• Assist in improving accounts payable processes for greater efficiency.<br>• Monitor payment schedules and ensure timely disbursement of funds.
We are looking for a detail-oriented Accounting Clerk to join our team on a contract basis in Monroe, North Carolina. In this role, you will contribute to various financial tasks, including managing invoices, processing payments, and maintaining accurate records. This position is ideal for someone with strong organizational skills and a keen eye for accuracy.<br><br>Responsibilities:<br>• Process and record invoices, ensuring all transactions are accurately documented.<br>• Manage accounts payable and accounts receivable activities efficiently and in a timely manner.<br>• Utilize QuickBooks to maintain financial data and generate reports.<br>• Perform data entry tasks to update and maintain company financial records.<br>• Handle payment processing and ensure all payments are completed correctly.<br>• Assist with payroll functions, including reviewing and verifying payroll data.<br>• Conduct audits of financial records to identify discrepancies and ensure compliance.<br>• Support the preparation of financial reports and analysis for management.<br>• Collaborate with team members to improve accounting processes and workflows.<br>• Monitor and reconcile ledger accounts to ensure accuracy in financial reporting.
We are looking for a detail-oriented Accounting Clerk to join our team in Spartanburg, South Carolina. In this Contract to permanent position, you will play a key role in managing financial records, ensuring accuracy in transactions, and supporting various accounting functions. This is an excellent opportunity to contribute to a non-profit organization while growing your career in accounting.<br><br>Responsibilities:<br>• Maintain accurate and up-to-date financial records in accounting systems.<br>• Process payments, including handling credit card transactions and online payment platforms.<br>• Manage accounts receivable by tracking incoming payments and resolving discrepancies.<br>• Address customer inquiries and provide assistance related to financial matters.<br>• Enter financial data efficiently and ensure the integrity of all information.<br>• Assist in reconciling accounts to support compliance and accuracy.<br>• Work collaboratively with team members to enhance accounting procedures.<br>• Prepare financial reports and summaries for management review.<br>• Perform administrative tasks related to accounting operations as required.
<p>A company in South Carolina is seeking an Inside Sales Manager. The individual in this role is responsible for overseeing, supporting, and directing the activities related to the hiring, training, and management of inside sales personnel. Core duties include monitoring sales operations, managing administrative processes, such as account assignments, vacation schedules, attendance tracking, payroll submissions, employee compensation, and incentive programs. Additionally, this position involves tracking and reporting sales team performance metrics to regional management. The candidate will also lead the inside sales staff, motivating them to achieve regional sales objectives and organizational goals through strategic direction and supervision.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Conduct employee training on system updates, sales strategies, customer service practices, and product knowledge.</li><li>Develop and oversee programs that acknowledge employee achievements.</li><li>Maintain and organize sales system files, including pricing structures and order records.</li><li>Share relevant market updates and implement customer and sales team feedback within the department.</li><li>Ensure employees are aligned with key organizational, regional, and site-wide objectives.</li><li>Support contract negotiations, as needed.</li><li>Generate and analyze sales-related reports using SAP software.</li><li>Participate in the enhancement and maintenance of the quality system by addressing issues, conducting audits, and contributing to process improvements to ensure compliance with established guidelines.</li><li>Assist with lean initiatives, including 6S audits, AIWs, and Kaizen projects.</li><li>Monitor employee goals and performance, updating records to facilitate annual reviews and continuous feedback opportunities.</li><li>Design and execute employee recognition and disciplinary programs.</li><li>Promote a positive and collaborative work environment while adhering to required safety regulations and OSHA standards.</li><li>Oversee personnel changes, including hiring and terminations, when necessary.</li><li>Collaborate with sales teams on customer-related concerns and assist in resolving internal and external challenges related to service delivery.</li><li>Partner with warehouse staff to resolve material handling and shipment issues.</li><li>Perform other related duties as assigned by regional management.</li><li>Uphold and exemplify optimal employee attributes and competencies that align with organizational values and objectives.</li></ul><p><strong>Qualifications:</strong></p><p><em>Minimum Requirements:</em></p><ul><li>Associate degree or equivalent experience with progress towards a bachelor's degree.</li><li>At least one year of management experience.</li><li>Proficient computer skills.</li></ul><p><em>Preferred Requirements:</em></p><ul><li>Bachelor’s degree in business or a related field.</li><li>Three or more years of management experience.</li><li>Background in sales with demonstrated leadership and team-building expertise.</li><li>Familiarity with the metals industry, including distribution processes, alloys, pricing structures, and market trends.</li></ul>
We are looking for a detail-oriented Accounts Receivable Clerk to join our team in Charlotte, North Carolina. This role requires someone with strong organizational skills and the ability to manage financial transactions with accuracy and efficiency. As part of the accounting team, you will support critical financial operations and ensure the smooth processing of invoices and payments.<br><br>Responsibilities:<br>• Process daily cash and wire transactions accurately to support internal business operations.<br>• Submit invoices through customer portals promptly to facilitate timely payments.<br>• Generate and distribute accounts receivable statements to clients to maintain payment schedules.<br>• Review supplier invoices thoroughly to ensure compliance and accuracy.<br>• Collaborate with relevant parties to resolve discrepancies or issues in invoice documentation.<br>• Verify that invoices have proper approvals before processing.<br>• Enter invoices into the accounting system efficiently to maintain up-to-date records.<br>• Handle employee travel and expense reports with precision.<br>• Provide assistance to the Accounting Manager in daily, monthly, and year-end accounting tasks.
<p>We are looking for an Accounts Receivable Clerk to join our team in Charlotte, North Carolina. This is a Contract-to-Permanent position within the construction and contracting industry, offering an excellent opportunity to showcase your expertise in managing financial processes. The ideal candidate will demonstrate proficiency in credit management, collections, and billing operations while contributing to the company’s success. SAP software experience a must. </p><p><br></p><p>Responsibilities:</p><p>• Process and oversee accounts receivable transactions, ensuring accuracy and compliance with company policies.</p><p>• Manage commercial collections activities to recover outstanding payments effectively.</p><p>• Apply cash receipts accurately to customer accounts and resolve any discrepancies.</p><p>• Collaborate with clients and internal teams to address billing inquiries and issues promptly.</p><p>• Conduct credit evaluations for new customers and maintain updated credit records.</p><p>• Generate detailed financial reports and provide insights on accounts receivable performance.</p><p>• Utilize SAP software to manage accounts receivable processes and maintain system data.</p><p>• Assist with month-end closing activities related to accounts receivable.</p><p>• Ensure compliance with financial regulations and company standards.</p><p>• Identify and implement process improvements to enhance efficiency in receivables management.</p>
<p><br></p><p>We are seeking an Accounting Clerk in a Part Time capacity to support the day-to-day financial operations of the organization. This role will focus on data entry, recordkeeping, and transaction processing, ensuring accuracy and compliance with company policies and accounting standards.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process accounts payable and receivable transactions, ensuring timely and accurate payment and billing</li><li>Maintain and update financial records, ledgers, and journals</li><li>Reconcile bank statements and assist with monthly, quarterly, and annual account reconciliations</li><li>Prepare and verify invoices, expense reports, and purchase orders</li><li>Support the preparation of financial statements and reports</li><li>Assist with payroll processing and related documentation</li><li>Help resolve invoice and payment discrepancies</li><li>Respond to internal and external inquiries regarding financial transactions</li><li>File and organize physical and electronic financial documents</li></ul><p><br></p><p><br></p>
We are looking for a detail-oriented Accounts Receivable Clerk to join our team in Spartanburg, South Carolina. In this role, you will be responsible for managing billing, collections, and cash application tasks to ensure accurate and timely financial transactions. This position offers an excellent opportunity to contribute to the financial health of our organization while working in a fast-paced and collaborative environment.<br><br>Responsibilities:<br>• Process and manage accounts receivable transactions, ensuring accuracy and compliance with company policies.<br>• Oversee the preparation and distribution of invoices to clients in a timely manner.<br>• Handle collection activities, including following up on overdue accounts and resolving payment discrepancies.<br>• Apply incoming payments accurately to customer accounts while maintaining detailed records.<br>• Reconcile accounts to ensure all financial transactions are accounted for and discrepancies are addressed promptly.<br>• Collaborate with internal teams to resolve billing issues and improve overall processes.<br>• Monitor and report on accounts receivable aging, providing regular updates to management.<br>• Assist with month-end closing activities related to accounts receivable.<br>• Maintain accurate and organized documentation for all billing, collection, and cash application activities.
We are looking for an organized and detail-oriented Accounts Receivable Clerk to join our team in Statesville, North Carolina. The ideal candidate will manage the company's accounts receivable functions, ensuring accurate and timely processing of invoices and payments. This role is crucial in maintaining strong financial controls and supporting efficient cash flow operations.<br><br>Responsibilities:<br>• Prepare and issue invoices to clients, ensuring accuracy and compliance with company policies.<br>• Monitor and manage outstanding accounts to ensure timely collection of payments.<br>• Process incoming payments accurately and apply them to the appropriate accounts.<br>• Communicate with clients regarding overdue balances and resolve payment discrepancies.<br>• Maintain detailed records of all transactions, including payments and collections.<br>• Collaborate with internal teams to address billing issues and update account information.<br>• Generate regular reports on accounts receivable status and aging balances.<br>• Reconcile customer accounts and resolve any discrepancies in a timely manner.
We are looking for a detail-oriented Data Entry Clerk to join our team in Rock Hill, South Carolina. In this role, you will play a key part in managing and maintaining accurate data within our MyMedGas platform, ensuring that facility asset information is consistently organized and error-free. This is a long-term contract position within the medical devices industry, offering an opportunity to contribute to essential operational processes.<br><br>Responsibilities:<br>• Establish and maintain procedures for data entry to ensure accuracy and consistency.<br>• Oversee the migration of facility asset information using the MyMedGas bulk import tool.<br>• Monitor data quality and updates through Power BI dashboards, ensuring accurate product and asset tracking.<br>• Keep manufacturer and brand information current and accurate within the system.<br>• Provide training and support to new team members on MyMedGas data entry processes.<br>• Collaborate with internal teams to identify and resolve discrepancies in data management.<br>• Implement process improvements to enhance data integrity and operational efficiency.
We are looking for an experienced and detail-oriented HR Contact Center Representative to join our team in Charlotte, North Carolina. In this role, you will be responsible for providing exceptional support and assistance to employees regarding HR-related inquiries, ensuring seamless communication and resolution of issues. This is a long-term contract position that offers the opportunity to contribute to an organization committed to excellence in employee relations and human resources.<br><br>Responsibilities:<br>• Respond to inbound inquiries from employees regarding HR policies, benefits, payroll, and other related topics.<br>• Utilize HRIS platforms, including Workday, to manage and resolve employee requests efficiently.<br>• Assist with onboarding processes to ensure a smooth transition for new hires.<br>• Address employee relations matters with professionalism and confidentiality.<br>• Provide guidance and support in a HIPAA-regulated environment, ensuring compliance with all relevant regulations.<br>• Collaborate with payroll teams to resolve issues and support payroll processes.<br>• Maintain accurate records and documentation within HR systems.<br>• Deliver exceptional customer service in a contact center environment, handling high call volumes effectively.<br>• Monitor and prioritize tasks to ensure timely resolution of employee concerns.<br>• Support HR teams in administrative functions as needed.
We are looking for a highly organized and detail-oriented Service Coordinator to join our team in Charlotte, North Carolina. As an integral part of our operations, you will oversee client intake processes and ensure smooth coordination between departments. This role offers the opportunity to contribute to a dynamic environment and is structured as a Contract to permanent position.<br><br>Responsibilities:<br>• Manage client intake procedures and ensure accurate documentation is maintained.<br>• Oversee the scheduling and dispatching of services to meet client needs efficiently.<br>• Collaborate with teams to generate quotes and process billing accurately.<br>• Utilize content management systems (CMS) to organize and retrieve client data.<br>• Coordinate with production environments to ensure timely delivery of services.<br>• Communicate effectively with clients and team members to address inquiries and resolve issues.<br>• Maintain and organize microfilm records as part of the documentation process.<br>• Monitor workflow and identify areas for process improvement.<br>• Track and report on service metrics to ensure operational goals are met.
We are looking for a Customer Service Representative to provide exceptional support and assistance to our B2B clients in the telecom services industry. This long-term contract position is based in Fort Mill, South Carolina, and requires a proactive individual with strong communication skills and a background in logistics or customer service. If you are passionate about delivering high-quality service and thrive in a fast-paced environment, we encourage you to apply.<br><br>Responsibilities:<br>• Address and resolve inquiries from B2B customers via inbound and outbound calls.<br>• Process and manage order entries with accuracy and efficiency.<br>• Collaborate with internal teams to ensure customer requests are handled promptly.<br>• Maintain detailed records of customer interactions and transactions.<br>• Utilize call center tools and systems to monitor and improve customer service.<br>• Provide solutions to customer issues, ensuring satisfaction and retention.<br>• Assist with logistics-related tasks to support business operations.<br>• Follow company protocols and procedures to ensure compliance and quality standards.<br>• Stay updated on company services and offerings to deliver informed assistance.<br>• Identify opportunities to enhance customer experience and recommend improvements.
We are looking for a detail-oriented Corporate Tax Staff Accountant to join our team on a contract basis in Fort Mill, South Carolina. In this role, you will primarily focus on sales tax-related tasks, including refreshing and reviewing tax exemption certificates and ensuring compliance with regulatory requirements. This position offers an excellent opportunity to utilize your expertise in corporate tax and accounting within a flexible work environment.<br><br>Responsibilities:<br>• Update and review sales tax exemption certificates to ensure accuracy and compliance.<br>• Monitor and verify customer-submitted documentation, including signatures and registration details.<br>• Utilize specialized software to manage campaigns and organize tax-related processes.<br>• Collaborate with team members to identify and resolve missing or outdated tax documents.<br>• Maintain accurate records in the general ledger and perform journal entries as needed.<br>• Assist with corporate tax return preparation and submission.<br>• Conduct reconciliations and ensure alignment with tax regulations.<br>• Leverage SAP software for effective tracking and reporting of financial data.<br>• Provide support for manufacturing-related tax and accounting activities.<br>• Adapt to hybrid work arrangements while maintaining productivity and meeting deadlines.
We are looking for a Customer Service Representative to join our team in Lincolnton, North Carolina. This is a Contract to permanent position that requires someone with exceptional communication and organizational skills to provide outstanding support to both internal teams and external customers. The role is dynamic and involves assisting with sales support, technical inquiries, and detailed reporting tasks.<br><br>Responsibilities:<br>• Handle inbound and outbound calls with professionalism and efficiency, addressing customer inquiries and resolving issues promptly.<br>• Manage order entry processes accurately, ensuring all details are recorded and processed correctly.<br>• Collaborate with sales teams to provide essential support, including booking assistance and commission reporting.<br>• Utilize Microsoft Excel to create and analyze reports, leveraging tools such as VLOOKUP, pivot tables, and other advanced functions.<br>• Provide technical support and guidance to customers, ensuring their needs are met effectively.<br>• Maintain detailed records and documentation for customer interactions and transactions.<br>• Assist contractors and clients with project-related inquiries, such as bidding details and equipment specifications.<br>• Support high school and college athletic departments with their purchasing needs, including renovations and equipment.<br>• Adapt to seasonal business cycles, including busier periods in Q1 and quieter times in summer and late fall.<br>• Ensure seamless communication between teams and clients, fostering strong relationships and trust.
<p>We are looking for a skilled HR Contact Center Representative to join our team in Charlotte, North Carolina. In this role, you will provide exceptional support to employees during the open enrollment period, ensuring inquiries are resolved efficiently and accurately. This is a long-term contract position where your expertise in HR processes and benefits coordination will be highly valued.</p><p><br></p><p>Responsibilities:</p><p>• Respond to high volumes of inbound calls, addressing employee inquiries related to open enrollment and benefits.</p><p>• Assist employees with navigating HR systems and resolving issues efficiently.</p><p>• Provide guidance on benefits administration, including medical, dental, and other employee plans.</p><p>• Verify employee benefits and ensure accurate documentation within HR systems.</p><p>• Manage multiple systems and screens simultaneously to deliver timely support.</p><p>• Handle sensitive information in compliance with HIPAA regulations.</p><p>• Collaborate with team members to improve service delivery and streamline processes.</p><p>• Maintain a thorough understanding of company policies and procedures to provide accurate information.</p><p>• Support onboarding processes by answering questions and offering assistance.</p><p>• Ensure all employee interactions are handled with attention to detail and focused on delivering excellent customer service.</p>
We are looking for a skilled and customer-focused Customer Service Representative to join our team in Fort Mill, South Carolina. This is a Contract to permanent position, offering an excellent opportunity to grow within a dynamic and detail-oriented environment. In this role, you will serve as the primary point of contact for customers, ensuring their needs are met with efficiency and care.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries, providing clear and accurate information.<br>• Proactively update customers on the status of their orders and anticipate their needs based on the product or service stage.<br>• Address and resolve customer complaints with a detail-oriented approach, turning challenges into opportunities to build stronger relationships.<br>• Inform customers about additional products and services that may align with their needs.<br>• Manage inbound and outbound calls with a focus on delivering excellent customer service.<br>• Accurately process order entries and ensure all customer information is up-to-date.<br>• Collaborate with internal teams to resolve customer issues efficiently and effectively.<br>• Maintain a positive and empathetic attitude while interacting with customers to enhance their overall experience.<br>• Ensure all communications are documented properly to track customer interactions and follow-up needs.
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Fort Mill, South Carolina. In this Contract to permanent position, you will play a key role in ensuring excellent customer service and smooth communication across our teams. This role is perfect for someone who thrives in a collaborative environment and is committed to providing outstanding support.<br><br>Responsibilities:<br>• Provide exceptional customer service by addressing inquiries and resolving issues efficiently via phone and email.<br>• Handle approximately 15 calls daily, with increased call volume during major events.<br>• Perform data entry and manage order processing accurately and promptly.<br>• Act as the first point of contact at the front desk for one hour weekly, ensuring a welcoming atmosphere.<br>• Support the receptionist during their two-week absence in December.<br>• Coordinate customer service operations across two companies, ensuring seamless collaboration.<br>• Assist with internet service-related customer inquiries, particularly around monthly events and quarterly major events.<br>• Work closely with team managers to meet organizational goals and improve service delivery.<br>• Utilize bilingual skills, if applicable, to enhance communication with a diverse customer base.<br>• Maintain attention to detail in all tasks to ensure accuracy and efficiency.
