Results for Records Specialist Jobs in Charlotte, NC

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Collections Specialist

Fort Mill, SC
onsite
Temporary / Contract
24.7 - 28.6 USD / Hourly
We are looking for a detail-oriented Collections Specialist to support accounts receivable activities for an advertising organization in Fort Mill, South Carolina. This is a Contract position focused on reducing outstanding balances, improving cash flow, and maintaining strong client relationships through timely follow-up and issue resolution. The ideal candidate will bring a disciplined approach to collections, strong analytical skills, and the ability to work across teams to resolve billing and payment obstacles. Responsibilities: • Manage a designated portfolio of receivable accounts and work toward achieving monthly cash collection targets. • Contact customers regarding overdue balances, obtain specific payment commitments, document updates in Oracle, and monitor each commitment through payment completion. • Review aging reports and prioritized worklists to organize daily outreach efforts based on risk, balance size, and delinquency status. • Investigate client questions related to outstanding invoices and provide supporting documentation such as statements, billing details, and invoice copies. • Identify the underlying causes of delayed payment, apply accurate account status tracking, and keep collection notes and reason codes current. • Partner with billing, cash application, sales, service operations, and leadership teams to resolve disputes, deductions, and payment discrepancies until closure. • Reconcile remittances, short payments, and account activity by analyzing spreadsheets and account data, including correction of unapplied or misapplied cash. • Use customer billing and accounts payable portals to submit invoices, confirm receipt, obtain purchase order information, and verify expected payment timing. • Recognize recurring payment barriers, perform root cause analysis, and suggest process improvements that support faster and more consistent collections. • Escalate high-risk accounts with documentation-backed recommendations for credit action, service interruption, write-off, or external recovery when appropriate.
2026-10-12T00:00:00Z

Collections Specialist

Charlotte, NC
onsite
Temporary / Contract
22.8 - 24 USD / Hourly
We are looking for a Collections Specialist to support commercial receivables efforts for a construction-focused organization in Charlotte, North Carolina. This Long-term Contract position is ideal for someone who brings strong B2B collections experience and can communicate effectively with customers while protecting cash flow. The person in this role will help manage credit-related activities, follow up on outstanding balances, and contribute to an organized, detail-focused collections process. Responsibilities: • Manage business-to-business collection activities by contacting customers regarding past-due invoices and securing timely payment commitments. • Review account status and aging reports to prioritize collection efforts and reduce outstanding receivables. • Process and assess credit applications to support sound customer account decisions. • Partner with internal teams to resolve billing questions, payment discrepancies, and account issues that may delay collections. • Maintain accurate records of customer communication, payment arrangements, and account updates in the appropriate systems. • Support commercial credit evaluations and assist with decisions related to account approval and risk review.
2026-10-06T00:00:00Z

Collections Specialist

Fort Mill, SC
onsite
Temporary / Contract
24.7 - 28.6 USD / Hourly
We are looking for a detail-oriented Collections Specialist to support accounts receivable activity for an advertising organization in Fort Mill, South Carolina. This is a Contract position focused on managing outstanding balances, improving cash flow performance, and partnering with internal teams and customers to resolve payment obstacles efficiently. The ideal candidate brings strong collections experience, sound judgment, and the ability to work across billing, dispute resolution, and account reconciliation processes. Responsibilities: • Manage a designated portfolio of receivable accounts and drive progress toward established monthly cash collection targets. • Contact customers regarding overdue balances, obtain specific payment commitments with agreed amounts and dates, and document follow-up activity accurately in Oracle. • Review aging reports and weekly account priorities to organize outreach, focus on high-risk balances, and maintain an effective daily collection strategy. • Investigate customer questions related to delinquent invoices by providing statements, invoice support, and account details needed to move payment forward. • Identify the underlying reason for delayed payment, apply the appropriate resolution category, and update account status as new information becomes available. • Partner with billing, sales, service operations, cash applications, and credit leadership to resolve disputes, deductions, short payments, and account discrepancies through completion. • Reconcile remittance information and account activity using spreadsheets and reporting tools, while identifying unapplied or misapplied cash and coordinating corrections. • Work within customer billing and accounts payable portals to submit documentation, confirm invoice receipt, secure purchase order details, and verify expected payment timing. • Monitor collection trends, recommend process improvements, and escalate accounts for credit hold, service interruption, write-off, or outside placement when appropriate. • Support strategic account collection efforts by aligning communication and next steps with account stakeholders and leadership teams.
2026-10-12T00:00:00Z

Collections Specialist

Fort Mill, SC
onsite
Temporary / Contract
24.7 - 28.6 USD / Hourly
We are looking for a detail-oriented Collections Specialist to support accounts receivable activities for a Contract position based in Fort Mill, South Carolina. This role focuses on managing outstanding balances, strengthening payment follow-up efforts, and partnering with internal teams and customers to resolve issues that delay payment. The ideal candidate brings strong collection experience, sound judgment, and the ability to work with data, billing records, and customer communications in a fast-paced advertising environment. Responsibilities: • Manage a designated portfolio of receivables and work toward meeting established monthly cash collection targets. • Proactively contact customers regarding overdue balances, obtain firm payment commitments with specific dates and amounts, and document all updates accurately in Oracle. • Review aging reports and weekly account lists to prioritize collection efforts by risk, balance size, and delinquency status, then execute a focused daily outreach plan. • Investigate customer questions related to outstanding invoices by providing statements, billing details, and supporting documentation as needed. • Identify the reason behind delayed payments, apply the appropriate classification, and update account records so collection activity reflects current account conditions. • Partner with account leaders and credit management on high-visibility accounts to align communication plans and improve recovery outcomes. • Drive resolution of disputes, deductions, short payments, and billing issues by coordinating with billing, sales, service operations, and cash application teams until the item is cleared or formally closed. • Analyze spreadsheets, remittance details, and payment records to reconcile balances, locate unapplied or misapplied cash, and help ensure corrections are completed promptly. • Use customer billing and accounts payable portals to submit invoices, confirm receipt, obtain purchase order details, and verify expected payment timing. • Monitor recurring payment barriers, recommend process improvements, and escalate accounts for credit hold, service interruption, write-off, or external recovery when appropriate and supported by documentation.
2026-10-12T00:00:00Z

Billing Specialist

Charlotte, NC
onsite
Permanent / Full Time
60000 - 65000 USD / Yearly
We are looking for a Billing Specialist to support revenue operations for a telecom services organization in Charlotte, North Carolina. This position focuses on accurate invoicing, timely application of customer payments, and proactive follow-up on outstanding balances. The ideal candidate brings strong accounts receivable experience in a recurring billing environment, attention to detail, and the ability to work effectively with customers and internal teams to maintain healthy cash flow. Responsibilities:• Prepare and issue recurring and non-recurring customer invoices with a high level of accuracy and timeliness.• Apply incoming payments to the appropriate customer accounts and investigate discrepancies to ensure records remain current.• Research any billing inquiries, disputes, and customer questions.• Reconcile billing and payment activity, resolving account variances and escalating complex issues when needed.• Perform accurate order entry and billing setup for all products and services.• Support month-end billing activities by reviewing account data and helping ensure complete and accurate revenue reporting.
2026-09-17T00:00:00Z

Billing Specialist

Charlotte, NC
onsite
Temporary / Contract
24.7 - 28.6 USD / Hourly
We are looking for a detail-oriented Billing Specialist to support billing and accounts receivable operations for a long-term contract opportunity in Charlotte, North Carolina. This position focuses on preparing accurate customer billing documentation, maintaining reliable financial records, and helping ensure timely follow-up on outstanding balances. The ideal candidate brings strong analytical skills, comfort working across billing systems, and the ability to manage transactional data with accuracy and consistency. Responsibilities: • Enter, review, and organize billing-related information from source documents such as time records, purchase orders, invoices, and sales support materials. • Calculate charges and validate amounts due to ensure customer invoices are complete and accurate before distribution. • Assist in creating and finalizing customer invoices in accordance with established billing procedures and timelines. • Record billing activity and related transactions within customer accounting files to maintain up-to-date financial records. • Provide teammates with clear and accurate account details to support collection efforts and resolution of unpaid invoices. • Reconcile billing data and account activity to identify discrepancies and help resolve outstanding issues. • Use billing and financial systems effectively to extract, compile, and maintain records needed for daily invoicing tasks. • Support additional billing, reporting, or administrative duties as needed to meet business requirements.
2026-10-14T00:00:00Z

6 results for Records Specialist in Charlotte, NC