We are looking for a hands-on Project Manager - Operations to support multiple cross-functional initiatives in Charlotte, North Carolina. This Long-term Contract position is ideal for a versatile project leader who can move comfortably between operational detail, data-driven coordination, and stakeholder management while helping teams maintain momentum. The role will partner with business and technology groups to organize complex workstreams, strengthen reporting visibility, and drive execution across product and process-focused priorities.<br><br>Responsibilities:<br>• Lead day-to-day coordination across several operational and project-based initiatives, ensuring priorities stay organized and stakeholders remain aligned.<br>• Support a new product launch by managing reporting needs, tracking dependencies, and connecting business objectives with technical execution.<br>• Partner closely with actuarial and cross-functional teams to maintain progress, surface risks early, and keep deliverables moving on schedule.<br>• Build structure around a workflow modernization initiative by clarifying scope, organizing activities, and driving accountability across business and IT partners.<br>• Act as a central point of coordination between operational teams and technology groups to resolve blockers, communicate updates, and support informed decision-making.<br>• Oversee detailed project tracking, including status reporting, issue management, action logs, and follow-up with responsible teams.<br>• Contribute to process improvement efforts tied to intake and submission workflows, including support for future AI-enabled operating models.<br>• Balance strategic priorities with hands-on execution by stepping into analytical and operational tasks when needed to keep workstreams advancing.
We are looking for a Project Analyst to help senior leadership keep high-priority initiatives organized, aligned, and moving forward in Cornelius, North Carolina. This role acts as a central point of coordination across executives and departments, turning complex updates into clear next steps and meaningful progress reports. The ideal candidate is a strong communicator who can manage competing priorities, ask thoughtful questions, and build momentum without direct authority.<br><br>Responsibilities:<br>• Coordinate multiple active projects by tracking milestones, identifying risks, and helping teams stay accountable to agreed timelines.<br>• Prepare concise executive-level updates that summarize progress, roadblocks, and decisions needed from leadership.<br>• Facilitate collaboration across departments and business leaders to improve alignment on shared goals and deliverables.<br>• Partner with stakeholders to clarify project scope, challenge unrealistic deadlines, and support practical implementation plans.<br>• Organize meetings, document outcomes, and maintain follow-up actions to ensure commitments are completed.<br>• Develop and manage reporting tools, project trackers, and status dashboards that give leadership visibility into ongoing work.<br>• Support onboarding to internal software, business systems, and project processes during the first stages of the role.<br>• Travel between company locations as needed to work with leaders, support planning discussions, and maintain strong cross-site communication.