<p><strong>Overview:</strong></p><p> The Digital Product Manager is responsible for leading the strategy, roadmap, and execution of digital initiatives that enhance user experience, drive engagement, and achieve business goals. This role bridges the gap between business needs, technology capabilities, and user expectations to deliver impactful digital products and experiences.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Define and own the product vision, strategy, and roadmap for digital platforms (web, mobile, apps, or other digital touchpoints).</li><li>Collaborate with cross-functional teams—including UX/UI design, engineering, marketing, and analytics—to ensure successful product delivery.</li><li>Translate business goals and user needs into detailed requirements, user stories, and acceptance criteria.</li><li>Analyze data and feedback to inform prioritization and continuous improvement of digital products.</li><li>Manage product lifecycle from ideation through launch and optimization.</li><li>Conduct market and competitive research to identify opportunities and industry trends.</li><li>Partner with stakeholders to define KPIs and measure product performance against objectives.</li><li>Ensure a seamless and consistent digital experience aligned with brand standards and accessibility best practices.</li></ul><p><br></p>
<p>The Ecommerce Manager oversees the strategy, operations, and performance of digital sales channels to drive growth and deliver an exceptional online shopping experience. This role combines strategic planning, digital marketing, merchandising, and analytics to optimize conversion, retention, and revenue.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop and execute the ecommerce strategy to meet revenue, growth, and customer engagement goals.</li><li>Manage day-to-day site operations, including product listings, promotions, merchandising, and content updates.</li><li>Collaborate with marketing, creative, and technology teams to ensure alignment across campaigns and platforms.</li><li>Analyze traffic, conversion, and customer data to identify trends and opportunities for improvement.</li><li>Oversee product catalog accuracy, inventory integration, and order fulfillment coordination.</li><li>Optimize the customer journey and checkout experience to maximize conversion and minimize friction.</li><li>Lead SEO, SEM, email, and paid media strategies in collaboration with marketing partners.</li><li>Monitor key performance metrics (sales, AOV, CAC, ROAS, etc.) and prepare regular performance reports.</li><li>Stay current on ecommerce best practices, emerging technologies, and competitor activity.</li></ul><p><br></p>
<p>Robert Half is seeking a dynamic Software Project Manager to oversee custom application and software integration projects for clients in fast-paced technology environments. This role requires strong Agile experience and the ability to bridge communication between technical teams and business stakeholders.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage multiple concurrent software development and integration projects.</li><li>Facilitate Agile ceremonies (sprint planning, stand-ups, retrospectives).</li><li>Partner with developers, QA, UX, and product owners to ensure deliverables align with business goals.</li><li>Track project progress using Azure DevOps, JIRA, or similar tools.</li><li>Identify risks, resolve blockers, and ensure transparent communication with leadership.</li></ul>
We are looking for a motivated and detail-oriented Buyer to join our team in Troutman, North Carolina. This Contract-to-permanent position offers an exciting opportunity to support our supply chain operations and ensure the efficient procurement of parts and materials. The ideal candidate will play a key role in supporting regional managers, sourcing products, and managing purchase orders while contributing to the growth of our organization.<br><br>Responsibilities:<br>• Source and procure parts and materials such as pumps, motors, and valves to meet operational needs.<br>• Create purchase orders, track shipping and receiving, and ensure accurate data entry into internal systems.<br>• Coordinate with suppliers and the warehouse to manage inventory levels and ensure timely delivery of products.<br>• Support regional managers and technicians by fulfilling their parts and product requirements.<br>• Address sales orders for parts, either for internal customers or resellers, and facilitate product transfers as needed.<br>• Maintain physical inventory records, conduct periodic audits, and assist in inventory management during slower seasons.<br>• Monitor the execution of purchase orders and manage communication with suppliers to resolve issues.<br>• Provide exceptional customer support to internal teams and contribute to the overall efficiency of the supply chain.<br>• Utilize company software systems effectively to capture and track data related to procurement and inventory.<br>• Assist in building and expanding business operations while maintaining high standards of professionalism.
<p>We are looking for an experienced Product Owner to join our team. This role involves driving feature development, collaborating with stakeholders, and ensuring the successful onboarding of new business units. The ideal candidate will bring expertise in custom software development within Agile environments, coupled with a strong background in Property & Casualty insurance.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with stakeholders to gather, document, and refine requirements, ensuring alignment with business objectives.</p><p>• Conduct user interviews and create detailed user stories to support feature development and product enhancements.</p><p>• Manage task tracking and workflow processes using tools such as Atlassian Jira.</p><p>• Oversee manual quality assurance testing to ensure product functionality and reliability.</p><p>• Facilitate Agile Scrum ceremonies to maintain project momentum and team alignment.</p><p>• Work closely with internal teams to support onboarding of new business units.</p><p>• Provide consistent updates and reports to leadership regarding project progress and key milestones.</p><p>• Identify and address project risks, ensuring timely resolution to maintain project timelines.</p><p>• Act as a liaison between technical teams and business stakeholders to ensure seamless communication.</p><p>• Support the transition and integration of new systems where applicable.</p>
We are looking for an experienced User Experience (UX) Designer to join our team in Charlotte, North Carolina. This Contract-to-permanent position offers the opportunity to collaborate with diverse teams to create innovative user experiences and interfaces that drive business success. The ideal candidate will have a passion for understanding user needs and translating them into impactful designs while leveraging research and prototyping tools.<br><br>Responsibilities:<br>• Collaborate with Product Owners, Business Analysts, and other stakeholders to drive user experience ideation and innovation.<br>• Conduct and lead user research initiatives to gather insights, track feedback, and develop actionable plans.<br>• Design high-quality user experiences and interfaces, creating prototypes and recommending enhancements based on research findings.<br>• Partner with cross-functional teams to evaluate target audience behaviors and usability metrics, delivering reports to senior management.<br>• Develop task flows, user storyboards, and simulations to communicate design concepts effectively.<br>• Produce navigation maps, wireframes, and diagrams to document design decisions and support development teams.<br>• Apply industry standards and best practices to ensure consistent, efficient, and effective user experiences.<br>• Generate user interface specifications and guidelines in collaboration with UI Designers and Developers.<br>• Support agile workflows with timely production and iterative improvements.<br>• Conduct competitive analyses of industry tools and technologies to identify opportunities for innovation.
We are looking for a skilled and customer-focused Customer Service Representative to join our team in Fort Mill, South Carolina. This is a Contract to permanent position, offering an excellent opportunity to grow within a dynamic and detail-oriented environment. In this role, you will serve as the primary point of contact for customers, ensuring their needs are met with efficiency and care.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries, providing clear and accurate information.<br>• Proactively update customers on the status of their orders and anticipate their needs based on the product or service stage.<br>• Address and resolve customer complaints with a detail-oriented approach, turning challenges into opportunities to build stronger relationships.<br>• Inform customers about additional products and services that may align with their needs.<br>• Manage inbound and outbound calls with a focus on delivering excellent customer service.<br>• Accurately process order entries and ensure all customer information is up-to-date.<br>• Collaborate with internal teams to resolve customer issues efficiently and effectively.<br>• Maintain a positive and empathetic attitude while interacting with customers to enhance their overall experience.<br>• Ensure all communications are documented properly to track customer interactions and follow-up needs.
We are looking for a detail-oriented Financial Analyst to join our team in Lincolnton, North Carolina. In this role, you will provide critical financial insights and analysis to support strategic decision-making and overall organizational growth. The ideal candidate will have a strong background in financial modeling, inventory analysis, and compliance, with a proven ability to work collaboratively across departments.<br><br>Responsibilities:<br>• Conduct comprehensive financial analyses, including cash flow assessments, profit and loss reviews, and cost accounting to guide business decisions.<br>• Collaborate with the Sales Team to manage product costing, ensuring accurate pricing and profitability evaluations.<br>• Oversee cost center accounting by calculating cost rates, analyzing deviations, and implementing corrective measures to improve efficiency.<br>• Perform monthly inventory valuations, investigate variances, and recommend measures to address inventory discrepancies.<br>• Participate in quarterly and annual physical inventory counts to ensure accuracy and compliance with audit requirements.<br>• Analyze market trends, sales data, and customer purchasing patterns to develop pricing strategies that enhance profitability.<br>• Create and automate advanced Excel reports using pivot tables and formulas to streamline data analysis and reporting.<br>• Support compliance with governmental accounting standards and internal control processes.<br>• Prepare detailed monthly management reports, profit and loss forecasts, and lead the strategic budgeting process to align financial objectives with business goals.<br>• Develop financial models to evaluate scenarios and support strategic planning initiatives.
