<p>We are looking for a dedicated Call Center Specialist to join a non-profit organization in Charlotte, North Carolina. This is a long-term contract opportunity where you will play a key role in supporting families with registration processes and inquiries. The position requires excellent customer service skills, flexibility, and the ability to manage high call volumes efficiently. The hours will be part‑time: Monday–Friday from 6:00–8:00 PM, and Saturday from 8:00–10:00 AM.</p><p><br></p><p>Responsibilities:</p><p>• Assist families with student registration processes, including answering inquiries and providing guidance.</p><p>• Respond to a high volume of inbound calls during peak times, ensuring timely and accurate service.</p><p>• Deliver bilingual support to cater to diverse families and community needs.</p><p>• Handle escalated calls and resolve issues with a solutions-oriented approach.</p><p>• Maintain detailed records of customer interactions and registration information using organizational tools.</p><p>• Monitor call patterns and help identify trends to improve responsiveness and efficiency.</p><p>• Collaborate with internal teams to address complex queries and provide seamless service.</p><p>• Provide support during after-hours when required, ensuring consistent availability for callers.</p><p>• Uphold professionalism when dealing with irate customers and work toward satisfactory resolutions.</p><p>• Support organizational efforts in tracking and improving customer service metrics.</p>
<p>We are looking for a skilled Part-Time Financial Analyst to join our team in Charlotte, North Carolina. In this role, you will play a pivotal part in maintaining and improving our financial reporting processes while providing insightful analysis to support business decisions. This is a Long-term Contract position, ideal for candidates with strong attention to detail, analytical abilities, and expertise in financial forecasting. Strong Excel skills needed. </p><p><br></p><p>Responsibilities:</p><p>• Prepare and analyze weekly cash flow forecasts, rolling profit and loss reports, balance sheet projections, and working capital forecasts.</p><p>• Develop and review monthly financial reports, including consolidated and brand-specific profit and loss statements, balance sheets, and cash flow statements.</p><p>• Compile and maintain scorecards and analysis packages to support organizational decision-making processes.</p><p>• Create finance slides and assist with commentary for monthly management presentations.</p><p>• Conduct detailed sales and marketing expense analyses to identify trends and areas for improvement.</p><p>• Generate department-specific profit and loss reports to track performance and adherence to budgets.</p><p>• Manage bank covenant forecasting and reporting, ensuring compliance with certificates and regulations.</p><p>• Produce summary files and other key financial documents to support organizational needs.</p>
<p>We are looking for a compassionate and detail-oriented Customer Service Representative to join our team in Cleveland, North Carolina. In this Contract to permanent position, you will provide exceptional support to customers, ensuring their needs are met with care and efficiency. This role requires strong communication skills, technical aptitude, and the ability to handle a high volume of interactions while maintaining professionalism. </p><p><br></p><p>This is a PART-TIME position, with the following hours: </p><ul><li>Sunday 12pm-6pm </li><li>M 9am-7pm </li><li>W 9am-7pm </li><li>F 9am-1pm </li></ul><p>Responsibilities:</p><p>• Assist customers in navigating the website and completing necessary steps.</p><p>• Schedule appointments with customers and guide them through the process of placing deposits for puppies.</p><p>• Handle 25-50 calls and texts daily, with increased volume during holidays.</p><p>• Provide clear instructions and support for completing applications without focusing on financial details.</p><p>• Capture and share photos of dogs to enhance customer interactions.</p><p>• Utilize software platforms such as WooCommerce and RingCentral to manage communications effectively.</p><p>• Respond promptly to inquiries, ensuring thorough follow-up and resolution.</p><p>• Work both onsite and remotely, adapting to varying schedules and tasks.</p><p>• Maintain empathy and professionalism in all customer interactions.</p><p>• Multitask effectively to manage multiple priorities and deliver excellent service.</p>
<p>We are looking for a skilled Part Time - Accounting Clerk to join our team on a contract to hire basis in Spartanburg, South Carolina. This position requires experience with invoices for accounts payable and accounts receivable, along with proficiency in QuickBooks and data entry. If you have a detail-oriented mindset and enjoy working in a fast-paced environment, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Handle accounts payable processes, including verifying invoices and ensuring timely payments.</p><p>• Manage accounts receivable tasks, including tracking payments and following up on outstanding balances.</p><p>• Perform accurate data entry to maintain financial records and update systems.</p><p>• Utilize QuickBooks to process transactions and generate financial reports.</p><p>• Review and process invoices for accuracy and compliance with company policies.</p><p>• Reconcile financial discrepancies by analyzing account information.</p><p>• Prepare and maintain documentation to support accounting activities.</p><p>• Collaborate with team members to ensure smooth financial operations.</p><p>• Monitor and report on financial data to support decision-making processes.</p>
We are looking for a detail-oriented Accounting Specialist to join our team on a contract basis in Charlotte, North Carolina. In this role, you will play a crucial part in managing financial records, ensuring accuracy, and supporting essential accounting operations. This position is ideal for professionals seeking a dynamic opportunity within the financial services industry.<br><br>Responsibilities:<br>• Process and manage accounts payable and accounts receivable transactions with accuracy and efficiency.<br>• Oversee billing functions, ensuring timely and accurate invoicing.<br>• Perform account reconciliations to maintain the integrity of financial data.<br>• Handle general accounting tasks, including journal entries and expense tracking.<br>• Collaborate with internal teams to ensure compliance with financial policies and procedures.<br>• Analyze financial discrepancies and propose corrective actions to maintain accuracy.<br>• Prepare reports and documentation to support audits and financial reviews.<br>• Maintain organized and updated records for all accounting activities.<br>• Assist with month-end and year-end closing processes.<br>• Provide support for special projects and additional accounting tasks as needed.
