<p>We are supporting our client who is seeking an organized, detail-oriented <strong>Office Manager</strong> to oversee day-to-day <strong>administrative operations</strong> and payroll support for a growing team in Spartanburg, South Carolina. This role is well suited for someone who has owned <strong>office coordination</strong> and payroll-related responsibilities, regardless of formal title. The ideal candidate is proactive, dependable, and comfortable managing multiple priorities in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage daily office operations to ensure consistency and efficiency</li><li> Oversee payroll administration, ensuring accuracy and compliance</li><li> Support accounting and operational tasks using systems such as QuickBooks or NetSuite</li><li> Coordinate onboarding activities and maintain employee documentation</li><li> Maintain organized records related to payroll, benefits, and office administration</li><li> Serve as the primary point of contact for office-related questions and needs</li><li> Assist with budgeting, reporting, and administrative tracking</li><li> Implement and maintain office policies, procedures, and best practices</li><li> Partner with team members to support workflow and communication</li><li> Identify opportunities to improve processes and office operations</li></ul>
We are looking for a detail-oriented Administrative Assistant to join our team in Gaffney, South Carolina. In this Contract to permanent position, you will play a pivotal role in ensuring seamless communication and efficient administrative operations. The ideal candidate will have strong organizational skills and the ability to manage multiple tasks effectively.<br><br>Responsibilities:<br>• Act as the primary point of contact for clients, providing timely responses and ensuring exceptional service.<br>• Coordinate and manage administrative tasks to support day-to-day operations.<br>• Perform accurate data entry and maintain organized records.<br>• Monitor and oversee administrative processes to ensure consistency and compliance.<br>• Collaborate with team members to optimize workflow and improve efficiency.<br>• Handle correspondence and communication with clients to address inquiries or provide additional information.<br>• Maintain a high level of professionalism in all client interactions.<br>• Support management with scheduling, reporting, and general organizational duties.<br>• Identify opportunities to enhance administrative procedures and implement improvements.
We are looking for an experienced FP& A Manager to play a pivotal role in driving financial insights and supporting strategic decision-making across the organization. This position will involve analyzing complex financial data, managing budgets, and collaborating with functional leaders to ensure alignment with revenue and profitability objectives. The ideal candidate is analytical, detail-oriented, and thrives in a fast-paced environment where their contributions directly impact business outcomes.<br><br>Responsibilities:<br>• Lead the monthly financial reporting process, delivering accurate and timely insights to organizational leadership.<br>• Review functional-level financial results, meeting with global leaders to provide data-driven recommendations and ensure spending aligns with forecasts.<br>• Take ownership of operating expense tracking and analysis, including variance assessments and budgeting/forecasting processes.<br>• Manage headcount reporting and analysis, monitoring actuals versus budget and providing detailed variance commentary.<br>• Oversee the capital expenditures process, including forecasting, reporting, and tracking investments.<br>• Monitor one-time expenses, comparing actuals to budget and presenting detailed explanations of variances.<br>• Partner with stakeholders to gather inputs and support forecasts and budget cycles.<br>• Collaborate with the FP& A team to develop and refine monthly and quarterly management reports, contributing to strategic reviews.<br>• Build strong relationships with business partners to support decision-making and drive results through financial analysis.<br>• Work cross-functionally to provide financial insights and assist in implementing key initiatives that support organizational goals.
<p>As a Project Manager, you'll oversee jobs from start to finish. You'll make sure the work is completed on time, the team has the tools and support they need, and the customer is satisfied. You'll lead the crew, communicate clearly, and solve problems as they come up.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>Communicate with Production Manager and client.</p><p>Visit site, assess needs, and plan next steps.</p><p>Oversee project progress, timelines, safety, and quality.</p><p>Complete final client checks and project paperwork.</p><p>Mentor and support technicians, ensuring accountability.</p><p>You might be a great fit if you...</p><p><br></p><p>3–5 years in a leadership role in construction.</p><p>A calm, solution-oriented mindset when challenges come up.</p><p>A hands-on attitude and you're not afraid to jump in and support the crew.</p><p>Strong organizational skills to manage schedules, paperwork, and project details.</p><p>Natural leadership that motivates and guides your team with clarity.</p><p>A team-first mentality and the ability to collaborate with all departments.</p><p>Reliability, showing up, following through, and staying calm in urgent situations.</p><p><br></p><p>Position Details:</p><p><br></p><p>Schedule: On-call, Monday to Friday, with nights and weekends as needed based on project requirements</p><p>Bonus: Based on individual and company performance</p><p>Travel: As needed</p><p><br></p><p><br></p><p>Full benefits (medical, dental, 401k)</p><p>Team-first culture with growth opportunities</p><p>Local support + national brand strength</p><p>A company that will actually deliver what it sells</p><p>Leadership team who values your hustle and industry expertise</p>
<p>🚀 <strong>Compliance Manager Opportunity – Career Growth Awaits!</strong> ⚖️💼</p><p>Are you a passionate compliance professional seeking a career where strategic leadership meets cutting-edge regulatory expertise? We’re looking for a <strong>Compliance Manager</strong> to lead and shape the compliance program for an SEC-registered investment adviser. This is your chance to not only make an impact but also build toward a clear <strong>path to becoming a Chief Compliance Officer (CCO)</strong>!</p><p><br></p><p>💰 <strong>Compensation Highlights:</strong></p><p>✨ Competitive salary paired with a <strong>bonus target of 25-30%</strong> 🏆</p><p>✨ <strong>Carried interest on future funds</strong> for long-term financial growth 📈</p><p>✨ Robust benefits package to support your success</p><p>✨ Relocation reimbursement if needed</p><p><br></p><p>📋 <strong>What You’ll Do:</strong></p><p>✔️ Oversee the compliance program, ensuring it evolves with regulatory landscapes</p><p>✔️ Manage compliance records for pre-clearance approvals, marketing reviews, and fundraising regulations 🌐</p><p>✔️ Collaborate with external advisers and internal teams to ensure adherence to SEC regulations</p><p>✔️ Prepare for SEC audits, annual compliance reviews, and monitor financial rules like AI, cybersecurity, and AML 🛡️</p><p>✔️ Work closely with Finance and Accounting teams on reporting requirements</p><p><br></p><p>🌟 <strong>Why This Role is a Game-Changer:</strong></p><ul><li>Guided <strong>career growth</strong> with mentorship from the General Counsel & Chief Compliance Officer</li><li>Exposure to diverse aspects of compliance, from insider trading rules to global fundraising requirements</li><li>Opportunity to master tools like FINRA IARD and regulatory filings like Form ADV and Form PF</li></ul>
<p>We are looking for an experienced Payroll Manager to oversee and optimize payroll operations for a client Concord, North Carolina. This Contract to permanent position requires exceptional leadership and technical expertise to manage the full payroll cycle, ensure compliance with federal and state regulations, and support organizational goals. The ideal candidate will possess strong analytical skills, advanced knowledge of payroll systems, and a commitment to accuracy and efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Provide strategic leadership for district-wide payroll operations, ensuring efficiency and compliance.</p><p>• Manage the complete payroll cycle, including employee onboarding, changes, terminations, and benefits integration.</p><p>• Oversee the preparation and reconciliation of payroll data, ensuring accuracy and timely submission.</p><p>• Process direct deposits and other compensation payments while addressing deductions such as garnishments and benefits.</p><p>• Ensure compliance with federal, state, and local payroll regulations, including tax laws and school finance policies.</p><p>• Prepare and submit required reports, including W‑2 forms and annual tax filings.</p><p>• Resolve audit discrepancies and implement necessary adjustments within finance systems.</p><p>• Collaborate with administrators and payroll teams to refine processes and maintain salary tables.</p><p>• Serve as the primary escalation point for complex payroll and compensation inquiries.</p><p>• Lead special projects, advanced data analysis, and reporting to support organizational decision-making.</p>
We are looking for a dynamic Operations Manager to join our team in Charlotte, North Carolina. In this role, you will oversee daily operations, ensuring efficiency, quality, and team alignment. As a key leader, you will drive business performance while maintaining adherence to company standards and fostering a collaborative work environment.<br><br>Responsibilities:<br>• Manage the daily operations of the location to ensure efficiency, safety, and profitability.<br>• Provide leadership and mentorship to the local team, promoting high-quality performance and attention to detail in growth.<br>• Oversee recruitment efforts, including conducting interviews and managing hiring needs.<br>• Develop and implement training programs to onboard new employees and maintain company standards.<br>• Conduct regular site visits to monitor project progress, assess quality, and address team performance.<br>• Ensure compliance with company policies, procedures, and safety regulations.<br>• Communicate critical updates, performance metrics, and challenges to the corporate office.<br>• Represent the company in the local market, fostering relationships and upholding brand values.<br>• Collaborate on additional tasks to support team operations and project success.
<p>We are looking for a dedicated Benefits Coordinator to join our team on a long-term contract basis. This role is based in Charlotte, North Carolina, and requires a detail-oriented individual with a strong background in benefits and payroll administration. The ideal candidate will thrive in a fast-paced environment and possess the ability to manage high volumes of employee inquiries while ensuring data accuracy and compliance.</p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough audits of payroll and benefits data to verify accurate deduction calculations.</p><p>• Address and resolve a high volume of employee inquiries daily, focusing on benefits and payroll-related issues.</p><p>• Extract, review, and reconcile payroll and benefits information to maintain data integrity.</p><p>• Assist with the integration and ongoing management of 401(k) plans, ensuring proper administration.</p><p>• Provide support for plan administration and troubleshoot issues as needed.</p><p>• Collaborate effectively with payroll, benefits, and compensation teams to resolve discrepancies and improve processes.</p><p>• Perform detailed administrative tasks with precision and ensure compliance with company standards.</p><p>• Utilize advanced Excel skills for data analysis and reconciliation of benefits information.</p><p>• Leverage systems like Dayforce and Bswift to manage benefits workflows and handle complex cases.</p>
<p>Robert Half is looking for a leasing administrator/analyst for a long-term contract. This opportunity is fully remote. CAM reconciliations a must. </p><p><br></p><ul><li> Reviewing lease related documentation and abstracting critical information including rent and other financial obligations. </li><li>Tracking Lease renewal and amendment rent commencements along with new location launches. </li><li>Transmittal of leases and related documents into a commercial software application. </li><li>Management of the commercial lease administration software application. </li><li>Monthly review auditing and processing of leasing monetary/rent obligations in line with internal Spend amp Transaction Policies. </li><li>Operating expenses: correspondence management of auditor relationship and auditor findings and pursuit of claims. </li><li>Serving as a primary contact to our clientís legal and outside legal counsel on all related topics. </li><li>Establishing new landlords in internal and external systems: all processing of needed forms and ticketing. </li><li>Establishing and maintaining accurate banking information for all new and current rent obligations within internal and external systems. </li><li>Establishing new locations in all internal and external systems.</li></ul>
<p>Operations Manager</p><p>We’re seeking an experienced Operations Manager to lead daily operations at a local branch while partnering with regional leadership. This role owns team performance, job execution, and operational results, with a strong focus on safety, quality, and efficiency. Ideal for a hands-on leader who thrives in fast-paced environments and knows how to build and motivate teams.</p><p>Key Responsibilities</p><ul><li>Oversee day-to-day operations, ensuring safety, quality, and profitability</li><li>Lead, coach, and develop field and office teams</li><li>Manage hiring, onboarding, and training for the location</li><li>Conduct job site visits to monitor progress and performance</li><li>Ensure compliance with company policies, processes, and safety standards</li><li>Communicate performance updates and challenges to regional leadership</li><li>Represent the company professionally in the local market</li></ul><p>Position Details</p><ul><li><strong>Location:</strong> Raleigh, NC (some travel required)</li><li><strong>Schedule:</strong> Full-time, Monday–Friday with on-call availability as needed</li><li><strong>Salary:</strong> $85,000–$105,000 + performance bonus</li><li><strong>Vehicle:</strong> Company vehicle provided (gas & maintenance included)</li></ul><p>What’s Offered</p><ul><li>Full benefits (medical, dental, 401k)</li><li>Growth opportunities within a stable organization</li><li>Team-focused culture with strong leadership support</li></ul>
<p>We are looking for a skilled HR Project Manager to join our team on a contract basis in Fort Mill, South Carolina. This role is ideal for an experienced, detail-oriented individual eager to lead HR initiatives, streamline processes, and support employees and managers in achieving organizational goals. The position involves implementing HR systems and providing training to ensure a smooth adoption of new tools and policies.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the implementation of HR time keeping software systems and ensure proper functionality.</p><p>• Train field employees and managers on the effective use of the new HR tools.</p><p>• Assist managers in conducting annual performance reviews and setting written goals.</p><p>• Establish deadlines and communicate policies related to employee evaluations.</p><p>• Provide guidance and support to employees and managers in adapting to new HR practices.</p><p>• Monitor compliance with organizational policies and ensure alignment with HR standards.</p><p>• Facilitate the review and management of employee timesheets, ensuring accuracy.</p><p>• Support organizational development by improving HR processes and practices.</p><p>• Collaborate with leadership to uphold HR policies and enhance team performance.</p>
<p>The Global Procurement Manager will play a key role in establishing and developing a Global Procurement Operations function, with responsibility for categories such as Maintenance, Equipment, Logistics, and more.</p><p>This position will also involve close collaboration with potential external business process partners.</p><p>The successful candidate will help build a best-in-class global procurement department, delivering measurable commercial and operational benefits through RFX processes, e-Procurement, change management, and by leveraging internal and external supplier relationships across a multimillion-dollar spend portfolio.</p><p>This role offers the autonomy to implement and drive operational excellence while supporting a rapidly growing organization. It presents an excellent opportunity to join a dynamic, strategic, and results-driven team with strong career growth potential.</p><p>The position will cover all phases of procurement efforts for these categories within the U.S. market. Responsibilities include fostering strong stakeholder relationships, leading change management initiatives, building national-level vendor partnerships, and applying regional best practices across North America. The role also involves developing, overseeing, and executing category-level purchasing strategies, operations, and logistics.</p><p>The Senior Procurement Category Manager will contribute to company-wide goals by driving accountability, service excellence, and process efficiency. They will be the primary owner of ensuring compliant and optimized procurement processes across assigned categories in the U.S.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Negotiate large-scale, complex goods and services supply contracts.</li><li>Partner closely with operational teams to ensure aligned value creation.</li><li>Communicate with confidence and influence stakeholders at all levels.</li><li>Identify and deliver procurement synergies through standardization, vendor consolidation, supply chain optimization, and evaluation of new business models and technologies.</li><li>Provide strategic and tactical guidance on categories based on market trends, best practices, and organizational objectives.</li><li>Collaborate with cross-functional teams to identify and execute regional and national opportunities.</li><li>Align business units around shared value-enhancing initiatives, innovative programs, and macro-level opportunities.</li><li>Maintain clear and effective communication with senior leadership.</li><li>Scale successful regional programs to national and global levels.</li><li>Establish benchmarks, performance metrics, and objectives for procurement activities.</li></ul><p><br></p>
<p>Client Confidential Protiviti Engagement</p><p>We are partnering with a confidential financial services client undergoing a major transition in waterfall payment modeling and CLO conversion. To support this initiative, we are expanding the project team with skilled CLO Modelers and Reporting Analysts.</p><p><br></p><p>Open Roles</p><p>• Reporting Analyst (2–5 years' experience)</p><p>• CLO Modeler (2–5 years' experience)</p><p><br></p><p>What You’ll Do</p><p>• Support the transition of complex payment waterfalls into automated systems</p><p>• Convert Collateralized Loan Obligations (CLOs) into modeled structures</p><p>• Collaborate closely with Relationship Management teams as responsibilities shift</p><p>• Deliver clear, intuitive reporting using BI tools and reporting engines</p><p>• Conduct due diligence on loan portfolios, including CLO structures</p><p>• Analyze and evaluate credit risk models to ensure alignment with regulatory and organizational standards</p><p>• Develop and implement strategies to optimize leveraged loan and credit risk frameworks</p><p>• Monitor and enhance risk management processes to improve efficiency and compliance</p><p>• Provide insights and recommendations to strengthen credit and loan risk practices</p><p>• Lead workflow improvements and support data‑driven decision‑making across the risk management function</p><p><br></p><p>Skills We’re Looking For</p><p>• CDO Suite expertise (required for CLO Modelers)</p><p>• Strong SQL and Excel proficiency</p><p>• Experience with reporting engines and BI tools</p><p>• Knowledge of CLOs or structured credit products (strong plus)</p><p>• Background in financial modeling, credit risk, or structured loan analysis</p><p><br></p><p>Locations</p><p>• Charlotte, NC (Hybrid Onsite)</p><p>• Remote option available for experienced CLO Modelers</p><p><br></p><p>Timeline</p><p>• Transition project expected to span 6–8 months</p><p>• Target start date: Q1 (January)</p><p>• Contract duration: 6–12 months</p><p><br></p><p>About the Opportunity</p><p>This long‑term contract role offers the chance to play a meaningful part in a large‑scale transformation of structured credit modeling and reporting. Ideal candidates will bring a strong analytical foundation, comfort with evolving business needs, and the ability to operate in a fast‑moving, collaborative environment.</p>
We are looking for a dedicated HR Generalist to join our team in Charlotte, North Carolina. In this role, you will oversee essential human resources functions such as recruitment, onboarding, and employee support while maintaining a collaborative and welcoming workplace environment. This position is fully onsite and offers the opportunity to engage directly with employees and candidates, with occasional travel for HR-related events.<br><br>Responsibilities:<br>• Manage full-cycle recruitment processes, including posting job openings, screening applicants, coordinating interviews, and maintaining communication with candidates.<br>• Maintain and update applicant tracking systems to ensure accurate and organized documentation.<br>• Coordinate and facilitate onboarding activities, such as preparing paperwork, conducting orientation sessions, and ensuring smooth transitions for new hires.<br>• Oversee pre-employment procedures, including background checks and reference verifications.<br>• Support HR administrative tasks, including updating employee records, maintaining files, and preparing reports.<br>• Address employee inquiries with professionalism and provide timely solutions to support their needs.<br>• Assist in implementing HR programs, engagement initiatives, and compliance efforts.<br>• Contribute to benefits administration, performance management processes, and other HR functions as needed.<br>• Participate in occasional travel for recruiting events, job fairs, or other HR-related activities.<br>• Foster positive relationships within the organization by promoting a collaborative and supportive workplace culture.
We are looking for an experienced Accounts Payable Specialist to join our team in Charlotte, North Carolina. In this long-term contract role, you will play a key part in managing and processing financial transactions to ensure accuracy and compliance with organizational policies. This position offers the opportunity to work within the healthcare industry, contributing to efficient financial operations.<br><br>Responsibilities:<br>• Process and verify accounts payable transactions, ensuring accuracy and adherence to company protocols.<br>• Handle invoice coding and account coding to maintain organized and accurate records.<br>• Manage Automated Clearing House (ACH) transactions and ensure timely payment processing.<br>• Execute check runs and ensure checks are distributed promptly and correctly.<br>• Review and reconcile discrepancies in invoices and payment records.<br>• Collaborate with vendors and internal teams to resolve payment issues efficiently.<br>• Maintain compliance with financial regulations and organizational policies.<br>• Assist in preparing reports related to accounts payable activities for management review.<br>• Support process improvements to enhance the efficiency of accounts payable operations.<br>• Provide guidance and support to team members as needed.
<p>A real estate and hospitality organization in the Charlotte region is seeking a Controller to oversee all accounting and financial operations. This role is responsible for ensuring accurate financial reporting, strengthening internal controls, and providing leadership across property‑level and corporate accounting activities. The ideal candidate brings deep experience in real estate financials, strong technical accounting skills, and the ability to partner closely with operations and leadership.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead the accounting function, including general ledger management, month‑end close, and preparation of financial statements.</li><li>Oversee property‑level accounting, including reconciliations, tenant billing, lease accounting, and revenue recognition.</li><li>Manage cash flow forecasting, capital expenditure tracking, and project‑level financial reporting.</li><li>Ensure compliance with GAAP, internal controls, and industry‑specific accounting requirements.</li><li>Review and analyze financial results, providing insights and recommendations to leadership.</li><li>Coordinate annual budgeting and periodic forecasting processes across properties and corporate operations.</li><li>Partner with asset management, development, and operations teams to support financial decision‑making.</li><li>Manage relationships with external auditors, tax advisors, and financial institutions.</li><li>Implement process improvements to enhance accuracy, efficiency, and reporting quality.</li><li>Supervise and mentor accounting staff of 6+ individuals, fostering a culture of accountability and continuous improvement.</li></ul>
<p>Robert Half is working on an important Controller opening for a client of ours that has a focus on cost and overseeing the financial operations related to their projects. This position calls for strong analytical capabilities, sound financial judgment, and the ability to work effectively across teams. The selected candidate will help strengthen financial performance, enhance planning accuracy, and support leadership with meaningful insights.</p><p><br></p><p>Responsibilities:</p><ul><li>Oversee cost activity and spending across key operational areas to ensure financial discipline.</li><li>Prepare detailed cost analyses, forecasts, and variance reporting to monitor performance trends.</li><li>Collaborate with internal partners to promote efficient purchasing practices and optimize resource utilization.</li><li>Maintain and improve tools, processes, and dashboards used to track and report cost information.</li><li>Support the development of annual budgets and ongoing financial plans for major organizational initiatives.</li><li>Review financial data to identify opportunities for improved efficiency and recommend process enhancements.</li><li>Uphold adherence to internal financial controls and applicable regulatory requirements.</li><li>Provide accurate cost information during monthly and annual close cycles.</li><li>Present financial insights and recommendations that help guide strategic and operational decisions.</li></ul><p><br></p>
<p>We are looking for a dedicated and detail-oriented Executive Assistant to support high-level operations in a global organization. This role is based in Charlotte, North Carolina, and requires exceptional organizational skills and the ability to manage multiple tasks with precision. The ideal candidate will be a trusted partner who can handle confidential information and deliver high-quality results in a fast-paced setting.</p><p><br></p><p>Responsibilities:</p><p>• Oversee comprehensive calendar management, ensuring appointments and schedules are accurately maintained.</p><p>• Handle inbox management by organizing and prioritizing communications, and distinguishing urgent matters from routine inquiries.</p><p>• Coordinate travel arrangements, including booking flights, hotels, and car rentals, while utilizing an established travel agency.</p><p>• Prepare effective presentations for executive-level audiences using Microsoft PowerPoint and other tools.</p><p>• Process expense reports promptly and ensure all documentation is accurate and complete.</p><p>• Obtain necessary signatures on critical documents and ensure compliance with organizational standards.</p><p>• Utilize Microsoft Office Suite and Teams to perform daily administrative tasks and support team collaboration.</p><p>• Act as a notary public or acquire notary certification promptly to meet business needs.</p><p>• Build and maintain strong relationships with stakeholders while ensuring confidentiality and discretion.</p><p>• Support monthly and early-morning executive meetings with thorough preparation and follow-up actions.</p>
<ul><li><strong>Position: Receptionist (Contract Role Only)</strong></li><li><strong>Location: </strong>4201 Congress St, Charlotte, North Carolina, 28209, United States</li><li><strong>TYPE: 100% ONSITE</strong></li><li><strong>Tentative Hourly Pay Rate: $20 - $21 per hour</strong></li><li><strong>Required Experience: Requires prior experience at the front desk/reception </strong></li></ul><p> </p><p><strong>Job Description: </strong></p><ul><li>Acts as the initial point of contact for visitors. May answer a multi-line phone.</li><li>As a Client Center Receptionist, the candidate will leave a lasting impression on employees and clients by greeting with the 10-5 rule while managing the front desk, providing light meeting planning support, and helping clients and employees with immediate solutions to their inquiries. </li><li>The ideal candidate will be analytical with excellent organizational skills and detailed oriented. </li><li>Additional day to day tasks include but are not limited to: Sort & Distribute mail/packages, provide floor tours for new employees, directing vendors, Validate parking, assist with general queries and communications from employees of all lines of business</li></ul>
<ul><li>Lead, mentor, and manage the helpdesk team to ensure high-quality, timely technical support</li><li>Oversee daily helpdesk operations, including ticket queues, prioritization, escalations, and workload distribution</li><li>Ensure SLAs, KPIs, and customer satisfaction targets are consistently met</li><li>Act as the primary escalation point for complex or critical technical issues</li><li>Develop, document, and continuously improve helpdesk processes, workflows, and procedures</li><li>Manage and optimize helpdesk tools such as ticketing systems, remote support platforms, and knowledge bases</li><li>Monitor performance metrics and produce regular operational and management reports</li><li>Coordinate with infrastructure, security, and application teams to resolve cross-functional issues</li><li>Oversee onboarding and offboarding processes, including account provisioning, access control, and equipment setup</li><li>Manage hardware inventory, asset tracking, and lifecycle management</li><li>Enforce security standards, policies, and compliance within support operations</li><li>Assist with budgeting, vendor management, and technology planning related to end-user support</li><li>Identify opportunities for automation and efficiency improvements (e.g., PowerShell scripting, self-service tools)</li></ul>
<p>• Develop and implement analytics, reporting, and business intelligence solutions tailored to organizational needs.</p><p>• Optimize queries, fine-tune performance, and handle complex data operations including joins, aggregations, and subqueries.</p><p>• Create advanced dashboards and visualizations in Power BI Desktop, utilizing Power Query (M) for data transformation and DAX for analytical calculations.</p><p>• Design and maintain paginated and tabular reports using Power BI Report Builder or similar tools.</p><p>• Build and manage Mail Merge templates in Microsoft Word or comparable document automation platforms.</p><p>• Ensure data validation, integrity, and accuracy across all BI deliverables.</p><p>• Analyze large datasets to extract meaningful insights and provide actionable recommendations.</p><p>• Collaborate with stakeholders to understand business requirements and translate them into technical solutions.</p><p>• Apply BI governance principles and manage report lifecycle processes effectively.</p><p>• Utilize knowledge of data warehousing concepts, such as Snowflake, to enhance data management and reporting capabilities.</p>
We are looking for a detail-oriented Data Entry Clerk to join our team on a contract basis. This role involves managing critical information with accuracy and efficiency while ensuring compliance with organizational standards. Based in Charlotte, North Carolina, this position offers an excellent opportunity to contribute to administrative and data management tasks for a short-term project.<br><br>Responsibilities:<br>• Accurately input and update data related to entity name changes into organizational systems.<br>• File necessary forms and documentation to support administrative processes.<br>• Follow up with customers to collect exemption certificates and resolve pending issues.<br>• Maintain organized records of all completed data entries for easy access and reference.<br>• Verify the accuracy of information entered into databases to ensure compliance with standards.<br>• Utilize Microsoft Excel and Sage Accounting Software for data management tasks.<br>• Communicate effectively with internal and external stakeholders to facilitate smooth operations.<br>• Perform regular checks to identify and correct errors in data entries.<br>• Contribute to the overall efficiency of the team by completing tasks within specified deadlines.
<p>We are looking for a dedicated and detail-oriented<strong> BILINGUAL in English and Spanish</strong> Customer Service Representative to join our team in Fort Mill, South Carolina. This position offers the opportunity to work in a dynamic environment within the telecom services industry. As a contract-to-permanent role, it provides the potential for long-term growth and stability.</p><p><br></p><p>Responsibilities:</p><p>• Deliver exceptional customer service by responding to inbound and outbound calls efficiently and with strong attention to detail.</p><p>• Manage data entry tasks with a high level of accuracy and thoroughness.</p><p>• Handle order entry processes, ensuring timely and accurate completion.</p><p>• Assist with front desk responsibilities for an hour weekly and provide coverage during receptionist absences.</p><p>• Support event-related customer inquiries, including monthly events and quarterly major events.</p><p>• Address approximately 15 customer calls daily, with increased volume during major events.</p><p>• Collaborate with customer service teams across two companies to ensure seamless operations.</p><p>• Provide bilingual support in Spanish for translation and communication purposes, if applicable.</p><p>• Uphold punctuality and reliability while fostering a team-oriented work environment.</p><p>• Maintain a strong focus on detail and long-term fit within the organization.</p>
We are looking for a detail-oriented Staff Accountant to join our team in Cornelius, North Carolina. This role is ideal for someone who thrives in a fast-paced environment and is eager to contribute to the financial success of the organization. The Staff Accountant will play a key role in managing financial records, ensuring compliance with tax regulations, and supporting the overall accounting operations.<br><br>Responsibilities:<br>• Prepare and file corporate tax returns in compliance with federal and state regulations.<br>• Manage sales tax filings, ensuring accuracy and timeliness.<br>• Record and reconcile journal entries to maintain accurate financial records.<br>• Oversee general ledger activities, including account analysis and adjustments.<br>• Assist with month-end and year-end closing processes.<br>• Ensure compliance with accounting standards and company policies.<br>• Collaborate with other departments to provide financial insights and support.<br>• Identify opportunities to improve accounting processes and implement solutions.<br>• Respond to inquiries from auditors and regulatory bodies.<br>• Maintain organized and up-to-date documentation for all accounting activities.
We are looking for an experienced Assistant Controller to join our team in Charlotte, North Carolina. This role is ideal for someone with strong technical accounting skills who can work independently while contributing to a collaborative environment. If you have a background in managing financial processes for multiple entities and are eager to take on both strategic and hands-on responsibilities, we encourage you to apply.<br><br>Responsibilities:<br>• Oversee and assist with month-end processes, including bank reconciliations, journal entries, and financial reporting.<br>• Prepare and review financial statements, ensuring accuracy and compliance with regulatory standards.<br>• Manage audits, including year-end and mid-term reviews, supporting the team and external auditors.<br>• Collaborate with the property management and acquisitions teams, providing financial insights and operational support.<br>• Set up financial systems for newly acquired properties, ensuring seamless integration into existing processes.<br>• Act as a strategic partner to leadership by taking on key responsibilities and providing technical support.<br>• Review and improve financial processes and controls to enhance efficiency and accuracy.<br>• Provide mentorship and guidance to less experienced team members, fostering a strong team dynamic.<br>• Maintain a detailed understanding of financial data across multiple entities to ensure smooth operations.
